Ace steel supply did a fantastic job at taking care of my sheet metal needs. Esthela Fitzgerald at Ace steel supply was very nice, professional and very helpful. She walked to the pickup area with me and before I we got to my truck the sheet metal was already loaded and ready! Talk about a great first impression! I will be happy to buy all my sheet metal needs from Ace!Wesley
ACE has been there for us when others were not.Esthela does an amazing job of getting us the product we need.And their pallets are way better that the competition!MikeStuarts Sheet Metal, INCAustin, TX
Aces customer service is top-notch and exceeds my expectations. Esthela goes above and beyond what customers need, helping to ensure our material is delivered quickly and is of the highest quality.
Great service! Quick and stayed late on a Friday to get our order out on freight.
The professionals at ACE Steel Supply have a complete understanding that your success translates into their success. Top notch people with top notch service. No, actually it’s really more than that. It’s impeccable communication, first class logistics, speedy and safe loading at their facility, accurate billing and accounting as well as a willingness to get in the dirt and do the hard work to get you out of a spot. My salesman Austin answers my calls day or night and has earned my respect but more importantly my business. He is constantly searching for the best prices and products for my manufacturing business.Give ACE a shot. You will get nothing but their best efforts, knowledge and experience and as we all know you cannot put a price on that. 5 stars only because Google doesn’t allow for 10!Bobby BrashearWolf Pipe Steel and SupplyAmerican Steel & Corrugaters
I found Esthela F. at Ace Steel Supply to be extremely responsive and flexible. Very competitive pricing on product and shipping. We placed our order and it went out right away - no hassle, no problems. I would definitely recommend Esthela F. and Ace Steel Supply as your first resource of materials of this type. Thank you, Esthela!
Excellent customer service, and the prices are fair! Also, we get quick turn arounds on our orders which is always great!
Esthela is our sales rep and has always helped out when needed. Ace steel has competitive prices and a lot of knowledge on material.
Ace Steel Supply came to our rescue and bailed us out of a bind. We were in dire straits needing HDG material. Esthela F. listened to our need and made a decision to help. They provided a very competitive price with a great delivery. One could tell that Esthela and all the team at Ace really cared about us and every customer they deal with. I personally want to thank Ace Steel Supply and Esthela F. for getting our orders out on time and going the extra mile to insure we were taken care of.
Excellent customer service, and they are quick on getting your order ready.
Esthela was our sales rep and was a pleasure to work with! Ace has great pricing on materials and good hospitality. Will be using them a lot more now!
Ace Steel Supply will go above and beyond to make sure your requests are met. Specifically, Ron, from sales was able to share his expertise and knowledge to address our odd order. I would stick to Ace Steel Supply for any work, it is your best bet!
Excellent customer service! Very easy to talk to! Extremely helpful! Next day delivery - what gets better than that?!- Lone Star Renovations
I work with several different companies in the Houston area. The customer service I experienced last week with Ace Steel Supply was by far the best! Due to the fact we weren’t sure what size material we needed Esthela Fitzgerald had to change the order for us twice. At the same time she was handling several other incoming calls. In short, she exemplifies cordial professionalism!! All the other employees I had contact with were great! From offering a cup of coffee to the guys in the shop promptly loading the order. After going through the shipping and receiving department it was more like dealing with “great family members”! Looking forward to doing business with them in the future. Sincerely, Jimmy Whitehead
Great service. Working with Ace Steel was like having my own purchasing team. We ran into a snag but teamwork figured it out and completed the task. Thank you for making my job a little easier!
Excellent customer experience from sales to delivery. Great communciation throughout. Order was accurate and on shedule. Pleasure to do business with, looking forward to next time.
Ace Steel Supply has done a terrific job. I will definitely use them again. They are price competitive and you can tell they care about every customer they deal with. I just want to thank Ace Steel Supply and Esthela F. for getting my orders out on time and being very accurate.
I have been doing business with Ace Steel Supply for as long as I can remember, they have always been there for me when I’ve needed them to get me out of a situation. Excellent customer service and never once have I had an issues with my orders. Highly recommend!!!
I just made my first purchase from Estella At Ace Steel. I was treated if I was family the entire process from requesting a quote follow up and then lightning fast delivery from an outstanding delivery driver named David. I would recommend ACE STEEL to anyone who needs great product and great service all in one.
AMAZING GROUP OF PEOPLE TO WORK WITH!!!Thank you all so much. we placed an order late yesterday and we really needed the order delivered today. with a typical 24-48 hr lead time for deliveries you guys pushed to make it happen and our order was delivered today early this morning. What a way to end the week!! Thank you all again for your hardwork and dedication to customer service :)Thank you, Capital Sign
I have been doing business with these great folks for more years than I can count. Always friendly and courteous. Great group of people In the office and the warehouse. I’ll keep doing business with them for years to come!
Attentive phone staff, however i just wish they could have provided me a solid quote on sheet metal that i was looking for, in hopes of making this company a vendor to my metal needs. Thank you for the responsiveness though.
I buy from several surplus steel companies and I really liked the great customer service Esthela Fitzgerald gave me. It is good to see customer service is still alive and well.
Good
My wife returned from picking up the stainless steel sheets we needed and told me how courteous and helpful everyone was, from invoicing to loading. It paralleled my experiences also. They helped me with choosing the right product, beat their competition on pricing and availability, and were professional and helpful to boot! Thank you!
Great warehouse workers. Usually warehouse employees are rude but this guys were just awesome .🙌 definitely going back
GREAT pricing and GREAT service, first time to use Ace but will use again in the very near future!
We are new customers of Ace Steel and have been very pleased with the level of invovlement with their service and our rep Esthela. We appreciate how they took the time to learn about our operations, goals, and areas where they could help us be competitive. We look forward to working with them!
Great company to deal with. They helped me out whenever they could. My only regret is not finding them sooner.
Great customer service! Close and convenient!
Great Service! Fast delivery. Entire staff friendly and very helpful.
Ace Steel Supply has done a tremendous job for years servicing our companys sheet metal needs. Week after week, Ace has proven that they are a reliable company who truly knows the meaning of providing great customer service!
Esthela she is a good person, and has helped me with my sheet metal needs, I look forward to doing more business with her!
Stella and Janie are awesome you need steel this is the place. Sterling Harrison Trinity construction services
Ace Steel Supply is a great company to do business with. Esthela is a great person to help with your needs in what you need for your projects or business needs.
The office staff was wonderful.....Esthela Fitzgerald was very helpful and insightful with recommendations on the type of metal needed for our project .Highly recommend them
Esthela was very helpful. Metal was in excellent condition
They offer galvanized steel and don’t have any
I generally refrain from most internet commenting of any kind as a matter of principle, but I felt quite compelled by their almost obscenely deserving merit to offer some choice words for Ace.My company found itself in a pinch from the failure of our former diamond plate purveyor a few months back, and I reached out to Ace to save us...honestly speaking, just because I liked the name. Turned out to be the best shallow business decision I’ve probably ever made. They’ve been nothing short of phenomenal, even going so far as to help me source material in which they have no business interest, saving me a lot of time and a generous volume of money. Though I directly deal with only the incomparable Esthela Fitzgerald, I have had the pleasure of at least saying hi and what not with most of the staff, and everybody is great. If all that’s not enough—the great pricing, unparalleled professionalism, and almost alarmingly chipper despite its industrial nature atmosphere—they also take care of the homeless neighborhood dogs that wander up, going so far as to find quite a few of them new, family homes.Buy metal from Ace. Even if their prices and attitude/s weren’t great, which—AGAIN—they very much are, I’d advise you to buy from them just because the interaction will make your day better.P.S. Please excuse any grammatical or punctuation errors due to fatigue. I spent all day desperately fitting an aluminum storefront door unit into an ancient, Frankenstein-ed structure. (Side note: I succeeded.)
Always friendly & great service! They always have what we need in stock.
Ace Steel always has the metal I need at the best pricing in Texas. These guys cant be beat!
Esthela made my first experience at Ace a great one!
I always find what I need at Ace. They always have it! Never a problem.
Esthelas quick response on crucial material order last week got us out of trouble and thats the kind of service we appreciate.
Thank you for your fast and friendly service!
On a recent Friday, before lunchtime, I was made aware that a steel vendor could not deliver a much-promised order on time. I had dealt with Esthela Fitzgerald at Ace Steel Supply, a time or two in the past acquiring a customers urgent RFQ and Esthela always exemplified an attitude which was professional, courteous, knowledgeable and very diligent in delivering my quote in a timely manner. With this experience in mind, I felt comfortable soliciting her help with a replacement order. The order was over 12,000 ft of pipe and it was not a standard size making it extremely difficult to fill that size order yet she still only took 3 hours to locate the entire quantity and shoot a price over to me. I inadvertently discovered later that she had worked straight thru her lunch break because she took my crisis seriously. This type of attitude is Paramount for success and Ace Steel Supply is on my permanent radar solely due to the extraordinary efforts of one Esthela Fitzgerald! Thank you again!
Excellent Customer Service - Called and received same day delv. Will not call anyone else for our steel products.
I have done business with with Ace Steel for many years. Highly recommended and trusted by our team.
Very good customer service and quick to get my material
One of my best vendors! Friendly, expedient, and professional.
My team had an unexpected project pop up and Ace was able to get me setup with material and delivery all within one hour. I will continue using Ace as our local and veteran owned vendor for metal.
Mackey Mechanical appreciates their prompt delivery and reasonable pricing. Thanks!
All the ace steel workers are nice people
Great service, easy to deal with, and always have what I need .
Its OK company,but the 2 guys that work in the warehouse, Darwin and Patrick are gay lovers and dont hide it all. I felt very in uncomfortable when I went to pick up steel,and they keep saying what they were going to do to each other..
Ace steel has been supplying me with steel sheets and plates for years. Great company, very dependable!
Great company love doing business with them.
Always great service and helpful delivery drivers!!
Thank you Esthela, we really appreciate you.
Great customer service, and great lead-times!
Love the fast friendly service. Never a waiting line.
Very rude women that work in the office. Tried to get a quote for steel and got hung up and treated like sh**. I was going to order over $10,000 in steel but i will take my business elsewhere! If I could leave a negative rating I would have!!
Great prices and fast delivery !
I like service provided by Esthela.
Esthela is very nice and helpful
Great customer service!
Great service.
Great stock and service
Friendly staff!
We as direct clients of Esthela Fitzgerald feel satisfied with the attention and professionalism that she has given us since all her commitments are fulfilled to the letter. He is also a person who provides confidence to continue doing business with her for a long time.
Its very fast
Good service and attention from Esthela is not expected much