Fast and friendly service at a reasonable price!!
We recently purchased a copier and a printer for our business. They came and set it up for us and connected it to the computers. Very friendly and professional. Awesome service!
Jane went above and beyond to help me with my needs she was so polite and caring and their prices were so reasonable..I definitely recommend them to my friends and family
Quick repair on my copier. Very satisfied with customer service and turn around time. Definitely use them again!
Their prices for equipment (my company just bought an HP designjet plotter from them) and supplies (plotter paper, ink etc.) are very competitive. Weve rented several kyocera copiers from Davis & Davis in the past and this company has the all time best service ever.....no matter if you need only one cartridge of ink or a whole new machine, they come right over to your business most times on the very same day.
I find this store on Epson website as it is listed as the Epson Service Center in Houston, and the only one in Houston, TX. I google the store, and find the store website as well as email address. I sent them email asking if they can service my Epson Stylus Pro 3880 which has error message. I received email reply next working day as well as phone calls confirming they can fix my printer with a price quote. I will bring my machine to the store today, hope their service is as good, and get my printer back to work soon.
Wow what a prime example of dismal mediocrity in customer service! Dropped off my Epson 1900 2 days ago with clogged printer head. Was told that it needed to soak in solvent overnight, that they would call me next morning. Two days later- no call yet. I called them, they put technician on phone and again he says: we need to soak it in solvent overnight will be ready in morning!
In the market looking to purchase a printer for a new start up, sales basically just blew me off by not wanting to help me find the right printer..
Great service!