In my OPINION this place is a joke. They want to total a car that is able to drive fine. The parts would be $500 to fix the front end. Go somewhere else with your business. We had to drive 30 miles home in that car. It drove fine. Sad place. Dont waste your time.

The entire process was quick and painless- So much faster then previous experiences with other dealerships, and they were able to get me approved even though my credit isnt the best.Roger was great to work with! Super laid back but professional. Ive already recommended a friend to him because my experience was so nice.Will definitely be back in the future🙂

Nice selection of cars and trucks. Quick and painless process. Roger was friendly and easy to work with. Took the time to follow up with us and make sure we were happy with our purchase. On site financing was an easier process than I thought it would be! Would definitely recommend!

I bought here for my son an amazing ford focus st.My credit score is not great, but they find the way to help me.We are from Indiana, and we had been looking for this model with low miles for all midwest.I highly recommend Roger and his team the get your new car.Thanks!

The team here are amazing, Josh sold our family 2 trucks in the last 2 years and everyone had an amazing experience. Josh and Maxey Ford will be our go-to Super Duty dealer from here on out.Attentive, informative, and welcoming, best qualities in a dealership.

Our experience at Bob Maxey was beyond amazing. I would recommend them to anyone interested in purchasing or leasing a Ford. Tina was the best sales person Ive ever dealt with at any Ford dealership and weve been getting ford vehicles for a very long time. Matt in Finance was also top notch. Even sales people and team members that werent apart of our transaction were extremely friendly and polite. You just dont see that when you go to the dealership. You can tell that their entire staff is amazing. HIGHLY RECOMMEND Bob Maxey Ford!

Jim in the service department at Bob Maxey Howell was great. My wifes MKC needed a new engine block put in and we dropped off on a Wednesday, got a loaner car on Thursday and picked up our car on Tuesday. Great job Maxey team.

Where do we possibly begin. We’ve been in the Bob Maxey family for 3 cars now. Since Mike Peters retired, we now have Roger Phillips. A blessing from the beginning until we drove off the lot. This young man is kind, patient, very knowledgeable, and left no questions we had unanswered. Thank You Roger and thank you Bob Maxey fir another great experience!!!

If your looking to buy a car go to Bob Maxey Ford. There whole team works hard to get you a car that works for you. Steve Azar is an amazing car dealer. He works hard to get you a great price. If spend five minutes with him you will be glad you did. I also own a gmc. But I can say I love my Ford.

Sam is a great salesman. Very knowledgeable and friendly, easy to talk to. My experience has been great so far.

Steve Azar worked with my son (new driver) and I to find the perfect car in our price range. He made sure everything was in great order mechanically - my son is so happy with his first car and the experience, well we both are - Thank you Steve!

This is the only place I bring my F-350 in for maintenance and any service needed. They are quick, efficient and fairly priced. All service staff, mechanics, sales staff and porters are amazing. I highly recommend.

Roger was awesome! Bought my first Car and he was amazing and helpful 5 stars for sure!

I always come here to buy my vehicles! Great service and their sales team is unmatched! Our salesman, Josh Wisniewski is amazing!! Would highly recommend this dealership! See Josh and he will take care of you!

My experience could not have went any smoother! I was referred to Tina Socha. I must say from start to finish, I was impressed with the customer service I received and was able to get into exactly what I wanted! Tina was not only professional however, she was wonderful to work with! The other sales team were very helpful and friendly as well! I felt welcomed and I will definitely refer my friends and family here in the future! Thank you to Tina and to everyone here at Bob Maxey Ford for making my experience an awesome one!

Quick and easy. I recommend booking an appointment in advance.

The absolute BEST dealership we have ever dealt with!!!We worked with Julie, James and Matt. We cannot say enough amazing things about all of them! From the moment you walk in, they make you feel like family. You do not feel pressured into anything, they do not hound you like other dealers. Thank you everyone! We absolutely will be back on the future!

The whole process was excellent! Rodger Phillips helped us through every detail of the purchase and was very helpful in getting the extras I wanted added to my new truck. Would recommend for anyone in the market for a Ford.

Amazing customer service! My car came back in perfect condition! The staff is great thank you Karen Jessica and Matt!

I worked with Scott Clowers to order and take delivery of my 2022 F250. Scott and the whole Team at Maxey made the process easy and kept me informed of the build status on my truck and was able to get it delivered to me in time for a family vacation.I came in from out of town to pick up the truck and the whole Maxey team worked hard to get us in and out as quickly as possible. I would buy again from Scott and Maxey in a heartbeat!

I drove an hour away and was hoping my experience was going to be a good one. Boy was it worth it! Al Sibilla and the Used Car Department at Bob Maxey Ford was an absolute pleasure to work with. I was so impressed with how polite Al and his staff was, and also the streamlined process for purchasing a used vehicle. Dan in the finance department was able to secure a great rate for me, and I highly recommend this dealership! Make sure to give Al a call, you wont be disappointed!!

I had an awesome experience working with Steve Azar! I had just gotten a brand new chevy that i had issues with and had no hope of finding another car. Steve was so awesome to work with and was able to get me into a brand new ford Bronco! I absolutely love it! it’s amazing on gas and has not had any issues since i took it off the lot. Thanks again Steve!!!

We met Steve at the dealership and he was awesome. This was our first dealership experience and we were hesitant to say the least. There could not have been a better person to sell us a truck than Steve. He was friendly, knowledgeable and seemed to really care about us and our needs and expectations.From the beginning to end of this endeavor Steve was top notch to work with! He treated us like family.Actually every employee we came into contact with at the dealership was wonderful. Very professional and caring staff.We would highly recommend this dealership and plan on telling everyone we know looking for a vehicle to visit Steve and this team at Bob Maxey!

I’m am happy with Bob Maxey Ford of Howell and love my recent purchase. Roger is paitent and friendly to work with. He is willing to help you out with any concerns and make it right. I’m happy with Dan and the financing experience was great too. A no pressure buy.

I have taken my car to this dealership twice for service. The first time Aug 2020 my overall experience was good. Communication was great, problem was fixed, received loaner while work was performed per my extended warranty. The only issue was additional rattling in front end after they put in new engine.I returned for second service issue March 2021 and I was very unhappy with service. Everything seemed rushed to avoid giving a loaner. I was told it would take a few days to get parts and do the work at the end of first day they had the car so I called back and said I would need a loaner by end of second day and was told no problem. The next day they called and said car was done. I asked if they had done the oil change requested as well as the engine light issue and noise when turning wheel and he seemed unaware that an oil change was requested even though I had entered that info on both the online appointment request and again on envelope for after hours drop off. The oil change was done by the time I picked up car 40 minutes later but I don’t think it was the “works” level since they charged me less than the cost with the coupon. The engine light problem was fixed, issue with noise while turning wheels not fixed and rattling noise from previous service not addressed either. Power steering part replaced did not fix noise while turning which they would have known if they test drove the car after completing service so I am quite disappointed in the service received from this dealership. I have received much better service at both the Brighton and New Hudson Ford dealerships and would recommend either of those dealerships over Bob Maxey in Howell.

Bought a used Ford Fusion from here. Roger Phillips was my salesman and he did a TERRIFIC job! He was knowledgeable, a good communicator, quick to return calls, addressed all my concerns, and made sure my car was squeaky-clean inside and out upon delivery. He was great about answering my follow-up calls and questions even after the sale! I highly recommend both him and Bob Maxey Ford!

Roger helped my mom buy a used vehicle today. I am out of state and assisted her via phone as this was her first time buying a used vehicle by herself. Roger was professional and so helpful answering her questions. He also communicated with me and answered my questions. I highly recommend Roger and intend to recommend him to family and friends in the future. Thanks so much she loves her car and had a great experience!

Yesterday I bought a new car, (to me). I worked with Roger. He was very polite and honest. Super nice guy. He was very helpful and thorough with answering questions that I had. The process was amazingly painless! I was very comfortable working with him. It was a pleasure shopping at Bob Maxey of Howell. I will go shop here for vehicles everytime! Thank you again Roger for helping me!

If there were zero stars that would be more appropriate. First let me disclose that have been a long standing customer of Box Maxey. The last two trucks I have taken in, they have significantly under valued. Most recently I presented them with a 2014 F150 Raptor with 29,000 miles, garage kept and has never seen the snow. The price they gave me was absolutely ridiculous! Seven days later, I traded it in at Suburban Ford in Waterford for more than $11,000 more, and the negotiation took less than 10 minutes. Buyer beware this place would rob their own mother. Needless to say I will miss my sales associate but the management should be ashamed of itself. Looks like I have a new dealership to call home now.

I purchased a brand new car here in January of 2021 and 5 months later it needed a transmission. When I received my car back it was dirty, had physical damage and was not fixed. Explained this to Scott and the owner and nobody would accept any responsibility for the condition of my car. The mechanic who worked on my car broke something else causing my coolant to leak. Sent me home anyway and never said a word. Nobody could explain to me why my steering wheel was replaced why my backseat was removed / replaced, how the physical damage was done. Also my car was sent back with chunks of tar on the wheel,No alignment was done. Very poor service I don’t recommend this place at all. I have notified Ford customer care regarding all of these issues. Make sure you take pictures of your car if you use this place but do yourself a favor and go somewhere else.

Edit: after talking with the service manager, I felt he would take the feedback and actually do something with it so I added 2 stars... the experience was 1 star at the most, understanding and owning the problem gives the service manager 5 starsWorst experience Ive had with a service department.... set up an appointment, dropped it off a day early, and they didnt look at it for 3 days. Told me they had the parts then told me they had to order the parts, then took an extra day fixing it (should have been a couple hour fix). Then the service advisor was rude when I came in to pick it up because he didnt call me to tell me it was done yet. I wont be returning for vehicles or for service.

I called this dealership interested in a used GMC Sierra. As soon as I inquired about the truck, the salesman seemed like he wanted to sell me a different vehicle. He said that he was unsure if the truck was available, but he assured me that if it was not then he would have something I would like. He then took down my information and wanted me to come in for a test drive the next day, and told me hed call me later that evening or the next day to let me know whether the truck was available. He told me 3:00 on the phone so I informed my work that I needed to be done by 3:00. Long story short, I never heard from him and missed out on jobs at work (I work on commission). Dont car salesman work on commission as well? Kind of hard to make money when you ghost your customers. Wont be calling or buying a truck from this dealership...not that I would buy a Ford anyways.

👎👎The customer service people in the service department are terrible. Drive down the street to Brighton, at least they are happy to help you.

Absolutely love the F150 Platinum Powerboost. My salesman Scott Clowers did an excellent job for us and has now for many years. The dealership has taken really good care of our needs.

Great Deals. ASK FOR ROGER! He will take care of you 100% Guaranteed!

Fast friendly service and job done right the first time.

Steve in used cars was amazing, he showed me several trucks in my price range until I found the right one. Got a great price for my trade and bought the truck I wanted.

My go to guy Greg got me a great deal on the nicest truck Ive ever owned. Took some searching but we found her. Cant wait to put 200k on this thing. Greg knew that my wife and I are very busy with work, a 18 month old and house renovations so he dropped the truck off. I never had to go in to sign paper work or do the whole burn several hours at a dealership thing.....couldnt have been more convenient.

I love working with Jenny Olrich at Bob Maxey in Howell. She is amazing!!! She makes the whole process of buying or leasing a car easy and comfortable. There is never any pressure to make a quick decision. Overall, a great experience. I will be back when my lease is up.

Roger at the Used lot was very attentive to what I needed in a vehicle and was very patient. He was dealing with more customers in addition to me, yet still managed to answer all of my questions, never rush me and played the compare/contrast game with me to help me decide on what was going to work best for me. This was easily the best car shopping experience I have ever had. Thank you all!

Ive purchased several vehicles from Bob Maxey Ford of Howell over the past number of years and its always been an excellent buying experience; however, this time was a little more special, our sales man, Sam Darish was exceptional; keeping me informed every step of the way, providing updates when build delays were happening at Fords factories, communicating details about our order, incentives, financing, etc. Of all the many cars weve purchased in the past number of years, this was by-in-far the best experience ever; even-though there were delays due to COVID19 shutdowns, etc. With that, I will continue to purchase vehicles from Bob Maxey Ford of Howell and given the excellent relationship with the service team under the management of Dan Retherford; all of my service work will be performed by these professionals as well. Bob Maxey Ford of Howell actually does make you feel like family, whether Im purchasing a new car or just getting repairs done; they are top notch! Mike Maxey, I hope youre read this; please know what wonderful employees you have within your organization and just how much your customer base appreciates them as well, I hope you share this feedback with your team!

Al Sibilla was absolutely amazing. To say that he went above and beyond to help me is an understatement. Al treated me like family from the very beginning. He helped me find an affordable car that was immaculate and perfect for me! Al worked around the clock to get me into my Escape and was always available to help when I called. This was the absolute best experience I have ever had buying a car. I recommend Bob Maxey 100 times over. Their cars are pristine and they have great customer service. If you’re shopping here, ask for Al!

Steve Azar helped my wife and I find a car that met our needs and beyond. After going to a dozen different dealerships, unable to find something we liked, a family friend recommended Steve at Bob Maxey Ford of Howell and he quickly found us our new car. He was friendly and supportive throughout the process. Would definitely recommend, everyone we spoke to at this office was kind and smiling. Thank you Steve!

Roger Phillips did at great job! He was able to show us two trucks that met our needs exactly, then came through with pricing that fit our budget. He was very knowledgable about the product, was able to answer all our questions, and did all this without making us feel we were being pressured. I would recommend him highly.

Roger was very kind, trying to take care of my family while we were looking at trucks. was able to answer any questions while my son was in all the conversations. He was able to give personal advice on the vehicle we were looking at. I highly recommend coming to Bob Maxey for the friendly staff and service.

Dan and Steve are totally great to work with. My wife and I got a vehicle on trade in and we couldnt be happier. The whole atmosphere is amazing, they make you feel like part of the family. Definitely will be coming back when its time for another vehicle.

I arrived 40 minutes early and was able to leave 15 minutes after my appointment time very pleased

Do Not Bring Your Car Here For ServiceI brought my 2016 Fusion to Bob Maxey due to having transmission issues. I was informed by Bret that my transmission needed to be rebuilt, the repair was over $4,000 to rebuild the transmission. Before the repairs were performed I asked about a trade in for the car as-is since I will be buying a new F-150 this year. I was informed that were not interested in my car since I have high mileage on it. Gave the go ahead for the repair. After the repairs I heard a rattling noise coming from under the engine. Opened the hood and found this solid metal hockey puck with two screws in it, see picture, laying in the engine compartment. Also seen oil/grease on the car frame. Brought the car back and was informed the solid metal piece was a weight for the transmission that was not re-installed. They then informed me that the 1/2 shaft was damaged during the transmission repair. The weight was re-installed and they put a new 1/2 shaft in. Was informed the repair was complete and the rattling noise was gone. Nope, the ratting noise was still there. I found a broken double end stud, see picture, laying on the shield below the engine. Brought the car back to Bob Maxey again, informed them of the broken stud and the rattling noise. This time I was informed they replaced the stud and also found a loose nut on the cradle, it wasnt retightened during the initial transmission repair. I asked about compensation for my inconveniences and troubles. I stated the repairs were not performed correctly the first time and there were broken and loose fasteners on the cradle, the response, well the car does have 140,000 miles on it but they would give me a free oil change. No thanks, I will never step foot in that dealership again.

I went to another local Ford dealer looking for a preowned Ford Escape and was handed 2 printouts. I headed to Bob Maxey Ford and was met by Roger Phillips. I came with a list of cars to check out. He spent over an hour researching available cars with me. He ended up finding me the perfect car. It was at another dealer so he arranged to have it brought to Howell. He had the paperwork done in a few hours and had the car delivered to my house the next day. He genuinely cared about finding me the right car. I can’t thank him enough for the time and consideration he gave me. I will never shop at another dealer!

Dealt with roger in used cars very professional most professional dealership I’ve ever dealt with highly recommend

Took vehicle in for recall. Service dept. explained everything. They fixed my vehicle quickly and even washed my vehicle afterwards.. The service waiting room was clean and tidy.

Not many cars on the lot. Salesperson was ok but barely budged on numbers

I had a great experience at Bob Maxey Ford! Roger made process quick & easy! I would highly recommend going to see Roger for all your car buying needs!!

Looking for a car could be very overwhelming. Dealing with some sales people could be hard some times but my experience at Bob Maxey was completely different. Ever since I called over the phone I could sense they were willing to work with me and help me find the best option. I already had a Ford car from a different dealership and I am SO glad I gave Bob Maxey a chance. They even send us a letter a couple of weeks after we got the car to make sure we were happy with our purchase, you can tell they really care about their clients. I 100% recommend William Andrews, but all the team seemed very friendly.

I own a 2015 Mustang. I waited for years to buy the car of dreams. Bob Maxey in Howell did nothing to help me buy this car I had to go to a different dealer to get my dream car. I thought maybe the service department would be different, but its not. They have worked on the backup camera no less that 4 times. 1st time the camera went blank they patched together some wires and use tape to cover the splice. Then the camera fell out of the truck lid, then it went blank again, this time they installed a new wiring harness, then same issue, back to the tape fix. Now the camera is acting up again and the service department wants to charge me to even look at it. THEY DO NOT STAND BY THEIR WORK AND THEIR WORK IS POOR AT BEST. My advice find a different dealer.DanI am sorry it took me over a month to reply.you are correct you did replace the wiring harness at about 40,000 miles. What you are not saying is that after the harness was replaced the camera broke again. Then when it was repaired it looked very poor (see picture below on the left). the one with the tape and the very tight harness. after some solo research and conversations with some Ford engineers this harness has a spot that breaks because of the tight bend at the edge of the trunk opening. Now check out my repair (picture on the right). cost me a total of $30 and 3 hours of my time. I found 1 bad splice held together with tape (assuming not part of the newer wiring harness). this was the ground wire, and 2 weak areas near the edge of the trunk. i soldered the ground wire back together and used shirk wrap to insulate it. I then added in some longer wire to fix the tight corner. now the wires are not taunt and this repair should last according to the Ford engineers i consulted. This is the quality i expect form any Ford service department. I am sorry that we do not see this the same way. Have a nice day.

The service was quick and painless. Jim Geoghegan was incredibly helpful from the start—he offered me a donut when I checked in, explained when I should be thinking about getting new tires and why I needed them, and explained how I could build gradually earn credits toward future purchase by using FordPass. Overall, I highly recommend this dealership if you need your Ford serviced. And make sure you get a donut from Jim Geoghegan!

Went and got myself a new to me vehicle at Bob Maxey Ford of Howell and man, could not be happier! If you are stopping by say hi to my new friend Al Sibilla, you will thank me later

My issues were resolved and a new engine was installed car is running great the owner and service manager were able to get it all resolved for me

Al Sibilla helped look for a truck that was in their listing and brought me right to it. Down to earth guy and walked me through till I drove away with it. I couldnt be any happier with the service at Bob Maxey. They gained a repeated customer for sure!

Experience was good-i was able to get into a vehicle within a few days after totaling my previous vehicle. However, brake issues occurred within 1 month of purchase and they assume no liability unfortunately. Very disturbed I would be sold a vehicle with brake issues and not be told about them ahead of time :(5/5 for custom service and turn around time2/5 for vehicle preparedness for resale

I can’t THANK the service department enough. I had a free floating tire stud on a Saturday afternoon which was found when getting tires put on at discount tire. Brett the service manager and Alex the mechanic were able to get me in and get it replaced on super short notice! This allowed me to get the last tire replaced before and upcoming work trip on Monday!

My experience at this dealership is a 2-star review. I am not a satisfied customer! I traded in a 2018 fully loaded Ford Edge for a 2020 Ford Edge. The 2020 Edge does not have the same features I previously had and loved. The sales person should be more knowledgeable about the vehicles and ensure the customer is receiving the vehicle they want versus selling to hit a sales quota. If you go to this dealership, then be sure you are getting exactly what you want before you sign. I contacted my salesperson after the sale to let her know and she never acknowledged or replied to me. I’ll be taking my business elsewhere!

Great experience working with Tina and the folks at Bob Maxey Ford. They were focused on figuring out exactly what I wanted and in helping me find that vehicle. They were friendly and made the process super fast and easy. This was one of the least stressful car-buying experiences I have encountered. Great work!

I did not buy my car here, but I did bring it in for service. Scott was very helpful, they got all of my concerns taken care of same day. My focus is running so much better now, and it didnt cost me an arm and a leg 😊

Set up an appointment for service over the phone and went in at the agreed time only for them to say Theres no appointment listed here. Please go to Brighton Ford instead. They actually care about their customers unlike Bob Maxey of Howell.

We have purchased 4-5 vehicles from Bob Maxey Ford of Howell. We also have all of our service done there. The reason is that this dealership is by far the best we have ever dealt with....from the sale of the car to the service department, it is 5 stars all of the way. The extra mile is what they do!!

I am always very happy with Bob Maxey Ford in Howell! I always get an appointment right away for service. And everyone is always so polite and they do such a great job! I highly recommend them!

Michael Mcain was a complete professional. Very pleasant and personable. He spent a lot of time looking for a vehicle that would fit my needs and budget. I am in love with my 2017 Ford Focus ❤️ Great job Michael and the rest of the team. Everyone was extremely friendly and helpful. Highly recommend!

Mitchell Glapa was absolutely wonderful! Buying a vehicle had never been easier. We picked up a cargo van for our business, and there was ZERO haggling, ZERO pressure! Signing the paperwork was fast and easy! I HATE dealing with car buying and this was totally HASSLE FREE! No B.S.!

Mitchell Glapa was an absolute pleasure to work with. He helped me and my father find the perfect truck. He was patient and showed us all the trucks he had until we found the perfect one, He made the purchase process super easy and seamless. This is by far the best experience weve had buying a vehicle. Thank you Mitchel we will be coming back to you for our next ford product.

Jessica the service writer was professional and prompt and just did a stellar job. With service like this I will buy my next Ford at this dealership.

Never have I felt that the dealership did not want to sell me the car I wanted except for at bob maxeys ... i found this very weird. Also was ran in circle only to have a price drop on the car to be a total of 0.00$. Bad experience for used car shopping. I personally will not be going back.

Since 2009 when we first met salesman Scotty and purchased our Mercury Sable, throughout the years, and as recent as last months service, our experience has always been oustanding, professional, and courteous.We highly recommend this dealership.

Never bought a vehicle from dealership. Always got used for cash from private sellers. Micheal Cain at Bob Maxey made this new experience the most comfortable experience I could have asked for. Could not be happier with the newest addition to our family. Our beautiful F150. And if I hear of someone in the need to get a new pre-owned vehicle. I can promise you Ill be recommending them to this guy. Blessed to have been granted with this guy as my salesman. Thanks again Michael!!

Best car buying experience ever! Great prices, nice vehicles. Took 4 hours from stArt to finish with my trade in for the whole think to be done. Had to trade in a vehicle that we were upside down in and got the best offer of all the places we went too. Mitchell (our guy) was awesome. Zero pressure sales and all around the best experience. Will go back for any future purchases !

Tire rotation gone bad!!! Jim claimed I needed 20 new lug nuts due to rust/corrosion/ tech afraid higher torc would break them. Questioned due to new tires in July & no issue. Asked for old ones. Sales guy said WD-40. 25yr sales woman said never heard of. Dan, Service Manager then changed story & said swollen & separated. NONE of them are separated at all!!! Ford says tech issue - wrong tools. I agree. Slow dealsership looking to make a buck$$. Not from me again, ever!!

Roger Phillips met and exceeded all expectations when we were looking for a new truck. We highly recommend Roger, and Bob Maxey Ford for your vehicle buying experience!

Super thrilled with our recent buying experience at Bob Maxey Ford, from the initial online inquiry on a vehicle’s availability to the test drive and final paperwork. Loved working with salesman Steve Azar who went above and beyond to accommodate our schedule and patiently answered our questions without pressuring to buy. Couldn’t be happier with the purchasing experience (or my new truck). Thanks Steve!

Service is excellent no problem at all. However I am really disappointed in the way my truck is rusting I have holes in the bottom rt door left csn comer panel and holes in both sides of the box above the wheels it is bad advertising to look at

Bob Maxey Ford is my go to dealership. I recently leased my third consecutive vehicle through them and it has always been a hassle free, smooth experience. I cannot say enough positive things about my salesperson, Jenny. She is a true pleasure to work with! She always answers my questions and returns my calls in a timely manner. She has gone above and beyond to get me exactly what I am looking for! I cannot imagine ever going to another dealership and receiving the same excellent customer service or positive experience anywhere else.

Bob Maxey of Howell has been a great buying experience. Mitchell Glapa helped us pick out the perfect car for our family. Great experience and knowledge of all the Ford vehicles. This is my 4th vehicle from this dealership. If your looking for a new or used vehicle check out Bob Maxey of Howell.

Mitch Glapa is going to take care of you.I bought probably the oldest, cheapest budget car on the lot. You couldnt tell if you were looking from the outside though. Youd think I was buying a 2020 top end Lincoln because I was treated very well. Mitch was great, and he took care of me pretty good.I had a great experience there and Im not even a Ford guy. I only went to buy an old Buick they had on the lot for my daughters first car.If I ever decide to buy another used car, or maybe try a new Ford one day, Ill certainly be back.Thanks Mitch

We’ve purchased 3 cars from the Bob Maxey dealership as well as repair services. Never been disappointed. Michael Cain Used Car and Will Andrews New car sales associates were knowledgeable and attentive.You will not disappointed either.

Thanks Kenny Ostin and also Dan, Im very happy with my new truck!

Purchased 2016 Taurus SHO. Ive owned almost a week. Love the Car. Roger was the Used car Salesman for my purchase. He worked his A$$ off to make the sale happen. Didnt feel he was pushy about making sure the sale happened. I am ALWAYS hesitant to buy from a dealership due to hidden fees. Roger and finance officer were willing to go over every detail of what I was being charged and taxed on. I felt very comfortable with the final price and financing. I searched internet nationwide for this particular car. I felt this was one of the best priced vehicles I had found. I also experienced a few issues I felt were overlooked after the sale. The issues are being taken care of NO QUESTIONS ASKED!! They actually are covering MORE than I requested without having asked them to do so. Thats almost unheard of!!!! They were willing to make it RIGHT. Definitely a satisfied customer. Im still giving them 5 stars despite paperwork moving slowly. That will work itself out. Appears they sell a lot of vehicles after a couple visits there. Very busy place. So Im willing to be patient with that issue. This is a good sign to me they are a good dealership. Again, very happy with the final outcome of purchasing a vehicle that has been on my wish list for several years. Thanks Bob Maxey Ford and Roger for all your hard work getting me into my SHO!!

After a couple bad experiences Michael C made the car buying experience easy. He was kind and courteous. They respected my budget, and had great financing. My new car is great. I couldn’t be happier.

Customer service is great. Friendly and informative on what is happening with my truck. I didn’t buy my truck from Bob Maxey, but from now they are the ones that I have my trust in.I’m definitely going to buy my next truck from them.

Great experience working with Bob Maxey Ford on my new Ford Ranger! They didnt have the color I wanted so they went searching for it, found it, and had it brought to the deal within 24 hours! Even put in a new bed liner. Looking forward to working with them again in the future :-)

On January 20th of 2021My wife took here 2013 escape in for a routine oil change. While it was there she had asked for the brakes to be inspected because the brake fluid light was on.I called them the next dayTo inform the that the oil service light had not been reset and that the dip stick was approximately 1 quart low. Then i informed the manager that the right rear brake caliper was leaking and that in had failed. I was told that the lube technician were not certified mechanics. My question then was why are they inspecting safety critical components on my wifes car. The report they gave my wife had all green checkmarks, including the brake system. Be pacific when asking for an inspection for something more than a oil change. Asked for a certified mechanic.Dave

Amazing service, and fun car buying experience. Kyle Bianchi at Bob Maxey helped me get out of my 13 Focus and into this fully loaded 13 Flex! My favorite part was getting to drive the Flex over the weekend before making the official purchase. Plus Kyle was great, tentative and made sure my husband and I got exactly what we were looking for in this switch to a family size vehicle! I dont want to buy from anywhere else, or get my Flex serviced from anyone else. Bob Maxey has the best auto service and car buying experience this girl could ask for! I truly appreciate the customer service I received there, and the experience.

Vehicle needed for trip, taken in for warranty repair and suspension shake down. My mechanic Edgar S. did a great job as usual, quick turn around in time for the planned trip. Excellent service as usual.

I really needed a new car so I just stopped by to look. Mitchell was very helpful and really sold me on a used Fusion Hybrid and made everything really easy. Ive had the Fusion for a week and Ive had no issues. Everyone in the office was polite and I recommend shopping here.

Highly would never recommend this dealership for anything. Terrible buying experience with Greg haraks and new car sales manager Steve. Too pushy and the up sell is ridiculous on a new f150.Went to Brighton Ford and saved $4,500 compared to Maxey. This review should speak for itself.

Had a very good salesman, Brian Waldo. Very knowledgeable. He got me the best deal I could get at the time. I definitely shopped around and wasted 2 days. I came back and did the deal with him.

Fast, friendly and accommodating!

This is my second lease with Bob Maxey. Everyone that I has helped me along the way have been wonderful. They have always been available to answer all my questions!

I recently purchased a Used 2018 car from Bob Maxey Ford and had a great experience. I have been looking around for a vehicle for a couple of weeks and was on a very tight budget. I began working with Michael Cain to see if the car I saw online was even an option for me. He was very helpful and worked hard to get the pricing to a place where I was comfortable. I didnt feel pressured to add on things I didnt want or go outside the terms we talked about. He was flexible with his hours and ways of communicating since my work shift prevented me from being available. He offered ways to make the process of buying quick & easy and answered all my questions, even helping me link my phone to the car in the end. The rest of the staff at the dealership were very friendly and I enjoyed chatting with them as I waited for my paperwork. I found the overall experience wonderful and would recommend buying from Michael if youre looking at a car at Bob Maxey Ford.

My experience at Bob Maxey Ford was very good and Mitchell Glapa is the reason. He was essential in helping me find the car that I have been looking for. I am enjoying my CMAX and thank you Bob Maxey Ford and Mitchell Glapa.

Had a great experience buying our Edge! Our salesmen Michael Cain and Mitchell were great! The sales team made sure we were more than satisfied with our purchase. Buy here with confidence.

I needed a used vehicle and this dealership was an hour away, but they had the vehicle I was looking for to add to our fleet. Quick, courteous, and delivered the vehicle that far to complete the sale. 5stars, Steve was very helpful! Thank you.