Impromptu stop. Needed new luggage for planned upcoming trip to Hawaii. Already had a nice set of Samsonites picked out, but not purchased yet. Ran in here on my way thru town. The young lady working was able to answer any questions I had, and she was quite attentive. I did end up finding a set that would work for us w/ the features I desired, although different than the set I had picked out online. Very satisfied.

Nice store Kathy and I were ignored the whole time in the store

Bought a backpack. Very nice.

Very good customer service.

Were going on a trip and we found the luggage you need is here

Poor customer service. Employees hanging out in the back. Disappointed with greeting, not offered any worthwhile assistance. #notsomerryofagreeting.