Quick and efficient oil change. They recommended 2 services for my car based on mileage with reasonable prices. I have been going to this location for about 10 years without any issues and would highly suggest my friends to go there.
I have been going to Meineke in Hudson, NH for at least 20 or more years and always treated with respect. Every service needed was explained clearly, and the reason why! I own a 2001 Toyota and it is still preforming very well, so they must be doing something right!
Went in because I developed a leak in one of my tires on a Saturday afternoon when many repair shops were already closed. They took me in and showed me that I had a puncture in the sidewall edge of the tire that could not be safely fixed. I elected to replace two tires since both tires were getting long on miles. They were able to get me two new tires, install and balance them within an hour and a half. Thank you Sabrina for saving my day.
Made appt for oil change online next time available was 24 + hrs out. Checking in at 3:24 was quick and friendly mentioned I had a coupon, but they had a better deal on their sign went with that deal. At about the 50 min mark, they texted a service write up of oil change and basic inspection with repair recommendations, Checked out at 4:44 I discussed those with service manager declined those repairs for now and paid for the oil change. Good Value, friendly staff.
Second time using this location and they did not disappoint. I just got an oil change which you would would say is pretty basic but it’s what surrounds you experience is what makes it. Sterling is the absolute best. When I came in I was hoping he would be there because of his friendly professional manner.
So I would say A+ for friendliness and customer service. However took 1.5 hrs for an inspection? That’s my car being inside on lift. Very comprehensive but yeah my car is older so obviously after all that time they will find things so my car didn’t pass. I appreciate the thoroughness but I just wanted my car inspected not a full work up of everything it needs or will need. Brought elsewhere and it passed and it only took 20 minutes which is what I’m accustomed to.
I called for an inspection and got in same day and they sent pictures of the good and the questionable. This was amazing to see- this to me means they werent trying to upsell me on anything. A trustworthy team is so important! Will totally call them in the future.
I have used this Meineke care center and feel very comfortable with my car care each and every time. Marc discusses any issues with the car, shows me pictures, and informs me what that part of the car does and why the repairs are needed or important. I always feel confident with the work and feel it is very reasonably priced. I will always continue to utilize this Meineke care center because of their great customer service. I highly recommend this center due to their professionalism and car knowledge.
They are very polite and explain everything. They had a wonderful special on a oil change and a tire rotation. I’d definitely use their services again.
First time here and I’d definitely recommend. Appointment was on time and friendly staff. Bringing my truck in also.
Great service, professional atmosphere, excellent value and the Service Manager Sterling Rose is an honest, knowledgeable and fair person. I will definitely be going back to this location especially due to the Service Manager.Great Job!
I have taken all three of my vehicles to this Meinicke and every time the service gets better and better. They are always honest and friendly. I don’t think I would take my vehicle anywhere else.
Great experience for a first-time! Marco worked with my car, he took the time to check every inch of my car in addition to the state inspection. He brought me out into the bay and covered some things with me that he noticed and had estimates prepared so I could get a glimpse at what they would cost! I will definitely be coming back.Theres a very nice waiting area I stayed in while he was performing the inspection as well.
Very good service . I will recommend this location for good service, courteous and very professional people
Ive taken my 2006 dodge ram 1500 to meineke now 3 times and Im very satisfied with their work and pricesSterling is great at his job and keeps it honest and up front I will continue to bring my truck to Meineke
Jon is amazing technician! Everybody there is very nice and professional. They got me is with zero notice after a tow. They provided me with a loaner vehicle so i could still get to work and then back home. My vehicle was ready the next day as promised. Knowledgeable, respectful, courteous, professional, and punctual as well. I will happily return there, and recommend to my friends, family, and colleagues.
Sterling was absolutely wonderful to work with, super kind. After struggling with my car for months they fixed another shops mess up in a timely manner and I couldnt be happier ☺
My first visit to Meineke in Hudson, NH was for a traditional oil change. I was very impressed with the overall process, which included a comprehensive inspection of my vehicle that included photos of every step involved. It gave me a strong sense of confidence in the shop because of the transparency of information. That can certainly be a bit of a black hole with other service shops. This was a welcomed change and I will certainly be back for my next service!
Very positive experience! Easy to schedule, helpful and professional staff, didn’t try to up-sell for services and performed all work efficiently.
I had my car inspected. Everything went very well. The staff is very kind, courteous and so professional. It was an awesome experience and truly inspires me to make this meineke my go to for all future car needs.
Sterling, and team are amazing and we are bringing more cars to yall because of the level of honesty & attention
Good honest service by qualified people. Call ahead they are always busy because they are great at what they do! Sterling is a great customer advisor, lets you know whats going on and keeps you in the loop.
Great service. Prompt, professional, and conscientious to customer costs.
Went in for a sticker, they were super upfront and professional. My car needed a few repairs and they fixed it all right then and there and got me out of there in time to make an important appointment I had. Highly recommend!!
Outstanding customer service trustworthy, fun to talk to, great pricing, my son is an aspiring mechanic and the shop techs took the time to talk to him and explain things to him, answer his questions, I will be going back awesome!
State inspection. They did a detailed work and provided me with a clear report with recommended work. I plan to use my auto services from here going forward. All of their staffs (front office, mechanics) are warm, kind, and knowledgeable with their work. Thumbs-up!!
They were friendly, professional and not high pressure. Sterling the associate I had was great! I will definitely be going back to this particular location every time!
Great experience!! Customer service was top notch!! Very professionally run business!!
I called ahead to the Nashua location for a state inspection because I live over an hour away and wanted to make sure I wasnt making the drive in vain. When I arrived, they mentioned that they didnt think they could get to it because there was a worsening snow storm, and they were planning to send people home early (fair enough). They called around and got me an appointment at another one of their shops just around the corner. I really appreciated the customer service and willingness to save me another trip. The service itself was great as well.
Very professional. Will use in the future. Thank you.
A great experience at this location, clean, friendly and very knowledgeable. Sterling was great at explaining everything, including the costs.
Thorough and efficient. Friendly service and quick turn around for repairs
I got an oil change for my car here. They were very friendly, professional and quick. I dont know much about cars and they were very informative. The oil change came with a car inspection. It was extremely detailed and anything I didnt understand, they explained to me.
Good, quick, friendly service!
I like going to this Meineke because theyre always straight up with me. They will kindly outline whats necessary right now vs. what can wait, so I never feel pressured to do everything, and I dont feel like theyre just out to take my money, like other car service places.
I would give zero stars if I could. I went in for a state inspection over the weekend and my car passed. While driving home the check engine, trac off, and 4WD light came on. I called back asking what occurred during the inspection that could cause these lights to come on. An appointment was made for 2 days later for them to check the code. I was suspicious of the timing of these lights coming on, so I had it checked elsewhere the next day. They found that the vacuum hose was disconnected under the hood and cleared the code. They said it never should have been touched during a state inspection and mentioned someone else had a similar issue with this Meineke location and there was suspected tampering so the individual would come back and pay more.
They provide detailed state inspection report to your phone.
Great customer service. They always do a nice job!
These guys are good.
Excellent service. Great work. Professional. Great timing of service. A++++ is my rating on this Meineke. Thanks very much Greg and Marc.
Kevin is great to work worth. Pictures of the vehicle is great
Honestly everyone that works there works hard and know exactly what they are doing and talking about, been getting multiple of my trucks serviced here for years and they never disappoint. Highly recommend, they are affordable, reasonable and professional. A lot cheaper than a dealer and just as good if not better work. Them being on time and calling with every detail is a huge plus also. These guys can do anything
I went for an inspection. I just moved to NH. The report I got with pictures of my vehicle was incredible. The people working the reception area were great too. I will definitely be coming back for more services.
Took my car to them for a tire rotation and balance. They were very friendly and welcoming (Im a new customer). The only complaint I have is that they didnt pump my tires with air, which they said they would do. Otherwise all is well.
The gentleman at the service counter was professional, informative and very friendly. I was there for an oil change and inspection sticker. At the last minute I ask if they could also check the a/c and he added it to the work order with no problem. Upon completion I received a text with info about the service, including pictures. The gentleman ask if i had received the text and did I have any questions or concerns. Overall a great experience
Lied to my face on what I was paying for/getting! Not pleased at all!
Friendly service and knowledgeable technicians
The service is good and staff are very kind
Scott and the crew here are great. They listen and they dont try to over sell you. This is my go to place in Hudson.
They got me in for an inspection very quickly and even applied a coupon to help reduce the price without me even asking!
My poor car was towed from my garage to the shop… clueless as to the problem, Pat and the staff had my car back to me in hours!
Mark AJ and all staff over there are very friendly and helpful they changed out my battery and their warranty was way better than anybody elses that i found they were accommodating to get me in as batteries die when they want not when its convenient for you or repair shops overall very happy
Good and quick service
Is advertise an oil special with a tire rotation for 1999 ended up paying almost 90 bucks $88 some change
Scott and Jim are personable to start. They were clear on what my car needed, set the right expectations and met them. I was offered a loaner while my car was serviced but i declined. Instead I opted for a ride home and when my car was ready, i was picked up. Thank you. Will be a repeat customer moving forward.
Made an appointment for a state inspection. In and out under 20 minutes. Everyone there was very nice.
I have never been to Meineke. They have been emailing me for 1+ year now as if I am a customer. After repeated unsubscribe attempts they keep emailing me, including asking for a customer review which I am now entering. Meineke if you are reading this PLEASE STOP EMAILING ME, I AM NOT A MEINEKE CUSTOMER.UPDATE 1/12/21: Unbelievable. They just emailed me another survey.
Love this garage! I’ve been coming here for 15 years and appreciate their consistent high quality and the helpful, friendly service. Marc, Jay and team are a trusted partner in my car care, going above and beyond over the years and especially while my current/old car was declining. Special Thanks to Jim and team this week for assessing the state of a new vehicle. Very efficient, easy to work with, and great communication. Highly recommend!
Great customer service and communication! We will absolutely be back for our future car needs.
This place make me feel welcome and never uncomfortable, special shout out to Jay, nice young man at the reception. Very personable. Ive always come here for my basic car services. I think their price is reasonable as well.
Very nice people, would recommend! General manager is fantastic.
Always a pleasant experience and I never feel like Im getting talked into something my vehicle doesnt need. And they go out of their way to help longtime customers when something simple is happening and dont charge an arm and a leg. Good service and fair pricing. 👍
Great shop, honest, friendly, they do great work. Been going to them for years. I reccommend them all the time.
The staff was very helpful and explained everything in detail! Highly recommend!
I live in Manchester. I had had a problem trusting the people who worked on my car. One place tried to make me buy a battery for my car AFTER they replaced the alternator. I said no. He said hed check it again. Turned out I didnt have to replace it he told me.I trust the team at Meineke in Hudson, even though I live 30 minutes to get my car serviced its absolutely worth the drive. They also recently replaced my serpentine belt. They did it $35.00 LESS than a quote I received at another place.They took me right away because I had an elderly gentleman with me.I RESPECT and TRUST them IMPLICITLY !
Dropped a car off for inspection saturday morning, told to pick it up by the end of the day. Never received a call about the vehicle, and on sunday its locked in the shop that wont be open until Monday. Have to work on Monday, HUGE inconvenience.UPDATE: They didnt charge us for the inspection and apologized for the mistake. While the initial interaction was rough, they were professional and respectful in rectifying the situation.
I needed some items from the car overnight and they were able to accommodate me. Very helpful.
I like this Meineke because they dont pressure me into extra work beyond what I came in for. They inform about needed services but dont use scare tactics. Its a clean site and staff are considerate and professional. What I really like is the text message I got in the waiting area with the full report of my services and recommendations, including pictures. I drive extra miles to come to this site. Thank you Meineke!
Always a great experience at the Hudson, NH Meineke. They know what they are doing and get it done fast and efficiently. The communication from the time you drop off your vehicle til pickup is incredible. Highly recommend this location!
Very honest professional and courteous service, with a smile! They keep you updated on exactly what theyre doing and the price. They did an excellent job on my car and it was quick very professional. They definitely do not overcharge! My windshield wipers were $43 but when I seen the quality of them it didnt bother me at all.
Always great customer service and short wait time.
They were awesome, they were super friendly and made you feel at home. They were great about giving me a loner car while they worked on mine for the day. The prices were good and they helped in anyway possible. Would goo back in a heart beat..
Get the road hazard on your new tires it’s well worth it
These guys are the best. Respectful. Courteous. Extremely knowledgeable and they really care about you and your vehicle. No better place. Repeat visit and you just cant beat the professional service, smiles and quality technical knowledge.
I had scheduled an appointment today for car state inspection, left my car at the shop, and told to the receptionist, Ill be waiting here, walking around. I came back in an hour and found my car was not taken care of yet and even more. The receptionist told me its not going to be ready in an hour and a half. Why I had to wait for so long and why he couldnt tell me in advance I dont know. Its just not the customer service I like. Ill never come back, absolutely no respect for customers.
This was the best car experience I have ever had. And I’ve been a car owner for 19 years
They were polite professional. There fees are high for mechanical work. Need some break work and did comparison to a dealership. The dealership is usually highest cost and they beat Meineke even with 50% off breaks.
Always great service!! Always friendly people! Only one problem please stop finding things to fix on my car!!! 🤣 Now that youve fixed it all youve got nothing left! I guess its Just oil changes from here on out! Just kidding! Thanks for always doing a great job and caring about the customer first! Thats rare these days!
The service guys are great..Jim went out of his way to help me.
Quality was fine but I went in to get get rotors and pads replaced for the very first time. I didn’t look up average cost before hand so I didn’t really know what the typical price was. Ive been to multiple Meinekes in the past and they always make me feel as if I can trust them. After getting my car back and paying double what I should have I looked up average cost of rotors and pads and now I feel I got completely ripped off. I will not be going back. DO NOT GO HERE FOR BRAKE REPLACEMENT. Get a quote at least and compare to other mechanics.
Always quality service. Great people to work with and they provide exceptional communication throughout working on your vehicle. Been bringing vehicles here for years and will continue to do so.
Oil change appointment only took 30 mins, I forgot the coupon I received in the mail but with my address was given the promotion (thank you!) and was able to charge my phone in the waiting room. Staff was awesome (:
Let me tell you these guys are the best !!! Great service at a great price !!! No games highly recommend taking you car here to get fixed!! Big thank you to the awesome manager jay Townsend for calming me down. I Panic when my car goes down !l. He made sure to explain all the work getting done and made sure my car would be fixed before the end of the day !! Top notch service !!
The team at the Hudson Meineke does great work with a smile and they are always helpful and knowledgeable. I appreciate the ease of booking online, the fast turnaround, and free WiFi while I wait. Today I had a lot of work done on my vehicle and appreciated they honored my Rewards points for continued loyalty (and a discount!). Happy to keep coming back!
Meineke was very efficient and affordable for the work they did on my car. Customer service was great and honest. Service was not long and they have a very clean and well kept facility! Whether its for an INSPECTION or service work Meineke does you right.
Always a pleasure.
The service was the basic state safety inspection. We had an issue that was not resolved well to start. The owner got engaged personally and resolved the issue.
Good service were great people to work with.
The folks at the Hudson Meineke are great. They are very thorough and work hard to help you understand what’s being done with your car. They are also flexible when scheduling, so that the customer can get in when it works best.
Fast, amazing service! First time using Meineke and will definitely be going back in the future.
They’re honest and trustful. When you have time to get something fixed they tell you. When they couldn’t fix something they recommended someone who could. They’re shop even has a loaner car! Highly recommend the Hudson shop!
WOULD NOT GO HERE AGAIN.Went in for an inspection sticker, with no lights on on the dash, for my 2011 Chevy Silverado. After their “thorough, bumper to bumper inspection,” they failed me. They told me I had upward of 3-4000 dollars worth of work to do. Leaks here, brake jobs there. They even offered a loaner car while they did the work. While I was sitting I. The waiting room waiting for what I expected to be a good sticker, a woman came in and said “I have been spending 500 a month on repairs here...it’s like another car payment, for three months, I can’t afford any more repairs”. That tells me everything I need to know about a place. When the person working behind the counter realized people were listening to this woman, he said “oh, no, you should be all set now...” she said “I better be”. This is the epitome of the corporate office’s golden egg, which translates to an absolute ripoff to the consumer. The worst part is all of the piddly things that didn’t need immediate attention is now listed as needing repairs in New Hampshire, which blackballs me because anywhere I go, that report will show up. It’s absolutely FILTHY practice. Those things were NOT safety violations, and could have been a conversation for repairs over the next six months. I absolutely intend to find out how many more people this has happened to, and their own Facebook page reviews shows that this same thing has happened to at least two other people.
Marc does a great job getting the job done with the highest quality and integrity. His staff is friendly and the price they quote you is the price you pay. They also email the work they do with a comprehensive breakdown to give you the peace of mind that the work they quote you is getting done as quoted and in a timely manner. Wonderful experience!
First time at this particular Meineke, but they never disappoint.
Great customer service.Not so great pricing.
Great place to get your auto serviced. Prompt, thorough and they check all the details. I enjoyed visit very much.
Mark quickly fit me in his Nashua store on a moments notice to get my car inspected. The mechanic was very thorough and found a couple safety issues. Only charged me half the cost of the inspection! Thank you!
Reallllly nice guys in there. Super, super nice. Jay and Lee took great care of me today and I am super grateful for their efforts!
This is a top notch place! Ive had work done here several times and always experienced prompt, courteous, professional service. They are customer focused and even gave me a ride to my doctors appt. while I waited for my car. I highly recommend!!