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Rivercity Autowerks
2001 Rock St, Hudson, WI 54016, United States
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Rivercity Autowerks
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Sh
Review №1

We have been going to Steve for quite some time and have had nothing but top notch service! They are the best Audi/VW repair shop in the area and we recommend them all the time! Very knowledgeable, timely, great communication, fair prices, and more! Thanks for all your hard work Steve, Matt, and Ben! We appreciate all that you do for us!

Ma
Review №2

Cant recommend this place enough. Mike is extremely knowledgeable and willing to help sort through issues, even if it means doing the work myself. He always recommends trying everything possible before bringing my car in and paying money. But even when I do bring it in, they have the lowest prices around.

Li
Review №3

I was referred to this shop…I called and spoke with Steve I explained to him that I knew what was wrong with the car, after telling him he gave me a quote right then he explained he was 2 weeks out but I could have the car towed there. We had contact after the car arrived and he said he may have time to take a look at it the next day . I got a call from him 2DAYS after it arrived and it was all fixed and exactly at the estimate he gave!!! I would recommend this shop to everyone that needs work done on an Audi .. this will be our shop ongoing .

Ja
Review №4

Been taking our Volkswagen cars here for 15+ yrs. Main reason why I look at a Volkswagen or Audi when buying a vehicle, so I can take it here. Won’t do unnecessary work and try to talk you into things. Steve and his crew are the best! Wouldn’t take my cars anywhere else.

Al
Review №5

Great servicing at River City Autowerks, had my timing belt and components replaced on my 2006 Jetta TDI. This shop won’t rob you like a dealership will and they do specialized and professional work, owner is great guy and gave me some pointers on owning a TDI and what to look for maintenance wise. Will definitely be returning to River City Autowerks for whatever I can’t do myself.

Te
Review №6

I meant to write a review about a month ago, had my oil change done thru this shop and Steve was very thorough and honest. Few weeks later I had left a message with concerns about my car making a high pitch noise when sitting idle and Steve had called me back first thing the next morning to tell me that he knows what the cause of my noise was, when I called him back, I was surprise that he didnt just say bring it in, and Ill fix the issue for you, instead, he advised me to contact an Audi dealership and give them my VIN# as I may have warranty on my vehicle due to emissions, as it turned out, it was exactly what he knew what was wrong with my car AND I did have warranty for the issue which I was so elated to know. I cant say enough how appreciative I was with his honesty and guidance, also, the dealer tried to inform me that I had a slow leak in my radiator hose and had given me a quote to fix which I about flipped, so I called Steve to not only thank him for his guidance but to also let him know that the dealer was saying I needed to replace my hose and it would cost over $500 to fix, when he heard that we set up a time so he can check it out, as it turned out, I do NOT have a leak in my hose. I, myself work for an auto dealer so I see how auto shops try to get people sometimes. I will only have Steve and River City Autowerks work on my vehicle only. He is fair in pricing, honest, and the work is outstanding, and most of all, local businesses such as River City deserves as much business as possible. Thank you Steve for your honesty and for your guidance. Ill see you soon when its time for my next oil change. If I could give you more than 5 stars I would!!

Te
Review №7

These guys know their work. Highly recommend.

El
Review №8

So helpful and informative. Thank you for figuring out what was ACTUALLY wrong with my VW after going to two other shops with different answers. Steve was able to solve the mystery! LolDefinitely will go with any future issues!

Ma
Review №9

In and out. Stage 1 ECU and TCU.

Is
Review №10

I have been taking my cars to Rivercity for years now. Steve and his team do amazing work, are always extremely professional and honest (no upselling just to make cash), and all at reasonable prices. Im a big Audi guy, and literally drive all the way from Minneapolis to have Steve and his team take care of my cars.

Ca
Review №11

Great group of honest knowledgeable guys who really take care of the customers. I have been doing business with them for years and will continue to work with them and send family and friends to them for great service as well.Gabe

Qu
Review №12

I have been fortunate to have several Audis and grateful for Steve and his no-nonsense assessment, quality work, and value. This past week I took an older A8 out of storage for a road trip. An oil change and his blessing for the 1,000 mile drive. Come to find out the AC is not working properly and he called me the next morning of my trip to run it over. Sure, I could have driven a different vehicle but he knew this was going to be a fun cruise in this classic sedan. I was out the door 30 minutes later and on the road for the next 8 hours...thank you Steve for all that you do!

Ma
Review №13

Steve at Rivercity is your Go-To guy for Audi and VW. I had my VW Sportwagen in today for an oil change and he was also able to diagnose and fix an issue with my stereo which he did for no charge. You dont see that kind of service in many places these days. Hes won my business and referrals for life. Dont go there looking for a freebie. Im just saying you can tell a lot about this place and their people by how they go the extra mile. Thanks Steve!!

Ev
Review №14

As my car just rolled over 50,000 HARD miles, I feel its time to share my experience. Ever since we found each other, Rivercity has done nothing but the best. APR stage 2 (Official APR dealer) Bilstein b16 coilovers and other bells and whistles all done here. I wouldnt trust anybody else with my car. The whole team handles everything with professionalism, care, and I know whatever I throw at them they can handle. If you need anything done, from air ride to euro taillight coding, theyve got you. Trust me, if you go there once, youll be a customer for life.

Ra
Review №15

Steve Knows VW’s inside and out. He has worked on my family and I’s VW’s.Answers any questions that you have. Swell guy.

De
Review №16

The absolute best informed and communicated repair facility in the twin cities! River city is where you need to be.

Br
Review №17

Bought a used Audi convertible and had a few bizarre electronic items go wrong with the vehicle.Steve can handle them all! He is extremely knowledgeable on all things Audi and fixed the problem right, the first time, every time. He is honest, fast and priced very fairly compared to any dealer. You will not go wrong with taking your Audi or Volkswagen here!

Gr
Review №18

Steve is first class repair for Audis with a common sense approach. He has worked on five different cars, saved us many times from expensive and costly dealership labor.

An
Review №19

Steve is awesome 👌

sh
Review №20

Great guy that knows his cars very well very recommended

Ja
Review №21

Always helpful. I trust Steve with our cars.

cg
Review №22

Always fantastic service!! And this addition to the guest waiting area is a huge plus !!

Mi
Review №23

Theyre top-notch. I drive 2.5 hours one way just to come here. They are honest, fairly priced, and do great work. Those who work here go above and beyond what others would do to ensure your vehicles longevity. I would highly recommend.

Al
Review №24

Steve is an honest, high-quality mechanic and shop owner. I trust him 100% and have since I met him in 2014.

Ca
Review №25

Steve was great today! I called one minute after they opened this morning and they snuck me in only 2 hrs later. Excellent service and got my Volkswagen back to where it needed to be in a timely fashion.Thanks guys!

B
Review №26

I cannot recommend this place enough. This is the type of mechanic shop everyone should be so lucky to have in your community. Truly unrivaled service, these guys are experts on everything VW and Audi. I honestly would bring any type of vehicle here for service but the level of knowledge they have for the imports is second to none. Truly a pleasure.

Jo
Review №27

Steve and his crew are friendly, knowledgeable and very trustworthy! You can stop at anytime and they accommodate your needs. I highly recommended them for my Audi and VW car needs. Thanks for all you do Steve!!

Wi
Review №28

The service at Rivercity Autowerks cannot be beat anywhere in the cities. Honest hardworking techs who never try to up sell customers with unnecessary repairs. In fact on numerous occasions I have been told to wait until the next oil change for a specific repair item. I will always be an Audi / Volkswagen owner mainly because I trust Rivercity Autowerks to take care of me.

Bl
Review №29

I brought my car here after spending a lot of money at the dealer to fix an issue, only to have it resurface a few weeks later. Steve looked at it and fixed it with a $15 dollar part. That was five years ago and I have been a regular ever since. He is honest and forthright.. He does not do unnecessary fixes just to roll up the bill. I only wish I had found him earlier.

Ni
Review №30

Literally called this place to ask if they would look at a vehicle before I purchased it. I was told 1) they don’t charge for that and 2) that I should pass on the car due to common issues. I was recommended by a friend to try Rivercity out and within a 2 minute call, I will trust and use them for my service.

Je
Review №31

A great shop that I highly recommend! Steve and his team have always been amazing to work with. They deliver great service at a fair price and are straight shooters when it comes to service recommendations.A recent service appointment, I dropped my car off and a member of Steves team dropped me off and picked me up at my office once they were done servicing my vehicle, saving a good portion of my work day. Additionally, a service recommendation they made for my exhaust was made with a referral to a local muffler shop.This, to me, shows the shops integrity with focusing on their core service expertise while still making necessary service recommendations even if it is not going to be serviced by them.

Al
Review №32

Great guys! Didnt charge me for running diagnostics and was honest about not really needing something rather pricey to be replaced. I would recommend Autowerks to anyone traveling through town!!

J
Review №33

Hidden gem just outside the metro area for those that love German vehicles and need service. Cant say enough good things about these guys!

Ch
Review №34

My new repair shop! Steve is such a nice person to work with, he was honest and charged a low price to look at my sons Audi. My son swapped engines from another Audi and it would not start, brought it to Steve and he took the time to trouble shoot with my son and found the problem! Thank you River City I will definitely come back If I need future auto repairs!

Gr
Review №35

Steve and Seth @ Rivercity Autowerks have been servicing my Audi for 9 years and my sons VW for 4 years. Every experience has been great! They are very knowledgeable, fairly priced, patient with complex alternative service explanations and timely with their services. From cam shaft replacement to emissions diagnostics to oil changes you can depend on them to work in your best interests. I enthusiastically recommend them to anyone looking for auto repair service shop that has integrity, excellent diagnostic skills, and knowledgeable solutions to repair and maintenance issues. Greg Gerard - Hudson

sh
Review №36

Great Place I love taking my Audi across the border to these guy’s. Fast Friendly and reasonable prices. Have’t visited an Audi Dealerships in about two years. (They are for rich people) I can get the same quality care for my Audi With Steve and Seth at a fair price for both parties. Check them out and enjoy the service they provide.

Em
Review №37

Steve and everyone at river city are wonderful and we now only buy cars that they can service because of our awesome experience. They give honest assessments with great prices and list out maintence or preventative service every time! :) we love Steve and everyone at river city!

Li
Review №38

Rivercity Autowerks provides personal, professional diagnostic and repair services. The owners are award winning diagnosticians who provide prompt, accurate service at a fair price. We can unconditionally recommend this business!

ke
Review №39

This is my first time owning a VW. While I know they can be expensive to fix/maintain I had no idea where to go besides my local shop for repairs that they cant do. Rivercity autowerks is just a 10 min drive from me and they treated very well. They did not treat me at all unfairly because Im a woman. He was straight forward and honest. Very easy to deal with and had my car done in the time frame he quoted and for the price he quoted. I will be going back to them whenever my local guys cant get the job done. Totally recommend this place.

Ki
Review №40

Maintenance and service is not my favorite part of owning a car, but when necessary, I am happy that I found Rivercity. They are able to have candid conversations about the best options for my vehicle all while treating me with respect. Its been well worth the drive from the Twin Cities to Hudson to get honest and quality service from Steve and his team.

ti
Review №41

Steve and the crew at Rivercity Autowerks are the best. Honest guys that do quality work.

St
Review №42

I brought my Audi here for the first time in a panic after another shop lied to me. Steve talked with me and as usual, diagnosed the problem at no charge. Since then, I have been bringing the car here for maintenance and recently had a repair done. The service is always fantastic, prices are reasonable, and they are honest in their recommendations. I know I can trust the work being done and the knowledge at this shop. Youre in good hands here!

Ho
Review №43

These people are the best! I have know them for years. They have taken care of my Audis since 2004. They are very honest and fair for car maintenance, you wont be disappointed with any of their work, their knowledge and experience is top notch!

M.
Review №44

They really know their stuff. They were able to track down issues no other shop could including a Volkswagen dealer. Give these guys your business. They are very professional, and extremely reasonable!

Ge
Review №45

I have had Steve servicing my Audi for over 10 years. Quality of work is excellent. His maintenance schedule has helped me keep my 2002 A4 running very well. Wouldnt go anywhere else!

Da
Review №46

If you own an Audi or VW and live anywhere near the Hudson area, you have to use Rivercity Autowerks! They are the most honest and helpful mechanics that I have ever dealt with. I have been going to them for about 6 years now and every time they tell me exactly what i need and never try to oversell me on anything. In fact, today I took my car in because it was shaking like crazy when i got over 40 mph and thought it was something serious... it turned out to be snow and ice built up on the wheels. They cleared it out for me and sent me on my way without asking for a dime! These guys are great!

Jo
Review №47

I have been taking my vehicles to Rivercity Autowerks for about 7 years now. Steve and Seth are capable of answering any questions or concerns I have. I would highly recommend them to anyone. They are honest, fast, friendly and I just love those guys.

Je
Review №48

Steve is the most legit audi repair guy i have ever met! Ive been taking my audis in there for years, and we have built an excellent relationship. Hes even put free parts in my car, and also is able to install aftermarket parts that ive bought online. Hes very honest and I always can trust him with my repairs. Thank you River City Auto! Im very impressed with their service.

Sc
Review №49

The ONLY place I trusted my Audi S8 with. Straight shooters, only repaired what was needed. Steve is the best!

Wi
Review №50

Rivercity Autowerks is a great shop to work with. They have always been honest, quick and fair priced. I would highly recommend them to anyone who drives a VW and is in their area.

Iz
Review №51

I’ve always had a great experience coming here

Kj
Review №52

New to the area and had brought my car in here for just a simple headlight replacement. I was in and out within minutes, brought my own bulb(had tried to change it myself) and was charged nothing. Overall had a fantastic experience, especially from the staff. I will be bringing both of my VWs to Autowerks and nowhere else from this point forward.Edit: Came back a second time and the experience was just as good, if not better somehow! These guys are top-notch. If you own a VW or an Audi, COME HERE.

Br
Review №53

My wife and I have driven Audis for years, in fact my extended family as well. Our work is always done at Rivercity. There really is no other option. The most professional, honest staff Ive ever had a relationship with in the automotive industry. I send all Audi VW owners to rivercity, and Im so grateful to have that relationship. I love cars, and its the only spot! World class!

Jo
Review №54

I am extremely impressed with Rivercity Autowerks! I was having an issue with my car and they repaired it quickly and professionally. For Audi/VW this is place!

Ni
Review №55

Fantastic, honest, good prices, and realistic when it comes to repairs. Lets you know what needs to be done and when. I have been to other places and always regret it. This should be your shop. Try them out and youll see. I even moved away from Hudson, and still make the drive back to have Steve service my car. I will be bringing all future Audis I own as well.

Ti
Review №56

These guys are all that a local VW and Audi service and repair shop could be. Knowledgable. Analytical. Honest. Realistic. Fair. Efficient. Flexible. Up to date. I have always been very pleased with their work. Very pleased.

Bo
Review №57

Have always had great service, with an honest and open approach. I have moved out of the area but have my son bring his Jetta here for service as I have confidence they will do the right thing.

Em
Review №58

Steve, the owner, is awesome. He diagnosed my Jetta TDI free of charge, and he was able to sneak it into his schedule the next day. Got it fixed within 30 minutes, and now it runs perfectly! He also gave tips on how to fix another, less urgent car issue at home. Reasonably priced, very friendly and knowledgeable staff, fast service, I couldnt be happier with my experience. I would highly recommend! :)

St
Review №59

I cant say enough good things about these guys. Ive been taking my cars to them for a while over 6 years. I am on my second Volkswagen, and just purchased one for my daughter. The ONLY place I would take any of my VWs would be to Rivercity Autowerks. I drive 23 miles one way to get there, that should say something!Its not often that you find honesty and integrity in a mechanic these days. I can honestly say I trust these guys to be honest about what needs to be done. They go above and beyond each and every time, even for the simple things. The quality of their work is top-notch, and supercedes any work Ive had done elsewhere.You will not be disappointed, check them out!

Sh
Review №60

Steve is absolutely great. Always willing to lend a hand, or an ear if its something I am working on myself.

da
Review №61

Honest guys that do great work. My wife and I have been going here for 5+ years and will continue to do so.

Mi
Review №62

A couple of our employees have used Rivercity Autowerks for repairs on their VW. Always great service! We recommend Steve and his crew!

Br
Review №63

2 of the best technitions I have had the privilege to work with in my 37 yrs in the business.

He
Review №64

So happy I took my car to Rivercity Autowerks for repairs. Theyre fair, knowledgeable, and they explain every repair they make.

ro
Review №65

I have been servicing my 2005 Audi TT since 2006 and Rivercity Autoworks is outstanding. One of the advantages is not having to travel 15+ miles to the Twin Cities at one of those big dealerships. Not only does a customer experience personal service but I know Steve and his service staff identify early signs of potential issues and when repairs are needed, they get it done in a very timely matter. As an Audi owner I like that Autoworks focus in this model.

Ch
Review №66

Honest professional and great people to work with. I cant sayenough good things about these guys!

St
Review №67

Great service!!!

Ne
Review №68

For routine maintenance and minor repairs of our Audi, Rivercity Autowerks has done excellent work at a lower price compared to Audi dealerships and other euro car shops. I will continue to take my Audi for jobs that are too big for me to DIY.

Jo
Review №69

If there was a zero star option thats what I would rate this company. We brought a 98 Jetta TDI here a few months back and not only did they break plastic piece from the motor and did not claim responsibility for but they didnt even fix the head gasket that I told them was the issue. They diagnosed, broke stuff, didnt fix the issue, charged us for all of that, and then a week later the motor blew due to no coolant because the head gasket. Then when we called them to let them know what happened they yelled at us and said it was our problem. Terrible mechanics, terrible customer service, and definitely do not stand behind there work. NEVER GO HERE!

Br
Review №70

Ive been taking my car into Rivercity Autowerks for about five years now. The staff has always been friendly and theyre excellent at what they do.

Ch
Review №71

Fantastic work.

je
Review №72

They take care of you.

Ma
Review №73

Fantastic shop.

Br
Review №74

Excellent service

Jo
Review №75

These are my guys.

Information
27 Photos
75 Comments
4.9 Rating
  • Address:2001 Rock St, Hudson, WI 54016, United States
  • Site:http://rivercityautowerks.com/
  • Phone:+1 715-381-7066
Categories
  • Auto repair shop
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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