Third time weve used them to repair collision damage, all three times weve been very pleased. They do great work and are very professional. They also kept me well informed throughout the process. I hope we dont have any more fender benders for a while but if we do we are definitely coming back to North Country!
Didnt visit this place so cant say anything about except its a great location n the town of Hugo is beautiful....it was my first time there
From the first phone call to the day I picked up my car, North Country and its employees were professional, thorough and very pleasant to deal with. They had my car finished earlier than expected, even though they were short-handed! To my surprise they even cleaned it inside and out which I truly did not expect. Would recommend to anyone!
North Country managed my repair from estimate to handing me the keys with professionalism, timeliness, honesty, and excellence. They even cleaned it inside and out and returned it with that new car smell!! I highly recommend them and their services. Ben was great to work with!!
Friendly, knowledge, thorough and trustworthy - everything you could ask for in an auto mechanic. Great communication with regards to what needs done vs. what can wait, and for how long. My wife and I have always been happy with the service weve received and use North Country as our go-to for car maintenance and repairs. Would recommend.
My experience with North Country Auto Body & Mechanic is the best I’ve ever had with an auto mechanic. The communication was exceptional, my new brakes work perfectly, and the fact that I returned to a clean car was an added bonus. I will be back!
Awesome shop. I hit a deer with my truck last fall, and parts were on crazy backorder due to Covid. The staff kept me in the loop on when parts were coming in, and I was able to use a very capable loaner car for 2+ Months. It wasn’t fancy but it had heated seats and never broke down. The work they performed was pristine. Truck looked good as new. They also detailed the interior and even touched up my paint while we waited for parts. Will be returning for any and all auto needs going forward, five star highly recommend!
I had an urgent need to replace the serpentine belt in my car, called North Country and they were able to get me in right away. I was in and out of there within the hour. Fantastic service and good quality. Would definitely recommend!
This is the only repair shop I will ever use. Very good work.
Great Service, Kept us informed through out the repairs. Delivered on time. Highly recommend North Country Auto Body..
I had a small problem that had the potential to turn in to a big problem and these guys (and gals) took care of it. Fast, friendly and very helpful they even let my dog wait with me in the waiting area. Hopefully I wont need to use their services anytime soon but inevitably when the times comes I know Ill go here first.
Good Service! Good people! Good work!
My favorite body shop. Outstanding paint matching. Very friendly.
They exceeded my expectations. Beyond the work that required to be performed, they washed my car, wiped down my console and shook my floor mats out. Amazing!
I just got my 3-series BMW back from North Country Auto Body in Hugo. Steve was great to work with; upfront and honest. The body work looks amazing - rear bumper was mended and re-painted. It looks brand new. Their work allowed me to avoid turning the damage into insurance and/or paying an additional $500+ for a new bumper skin. They also washed my car, including a tire shine and the interior (not sure if this is standard, but it was an awesome surprise). Based on my visit, I fully recommend Steve and North Country Auto Body in Hugo.
What a great group of people! Couldn’t have asked for better quality of work, communication, timely service and simply genuine crew. This team made a lasting impression, no doubt I’ll be retuning if I need body work on my vehicle again.
Great service and body work! Steve Anderson and the rest of the staff couldnt be more helpful. The bodywork done was perfect and they completely detailed my vehicle. Thank You!
Called Thursday for an oil change, they were able to get me in that Friday morning. An oil Change is an oil change, however when I picked up my truck it had been washed and meticulously cleaned inside! Customer service was very friendly! Amazing value for $40. Very Impressed!
2 vehicles have been repaired here. Great people. Great service!
Awesome job on paint and body work done on my Lexus. It looks better now than when I bought it. Ben was very easy to work with and knew what needed to get the job done. (Used). Estimate was right on in the end.
You really get it all here: great service, a clean waiting room, and excellent auto repairs! Theyre also very accommodating.
I would not go anywhere else with my car....Galen and crew are excellent in every way! A no worry repair is what you will receive.
Strongly recommend North Country! Covid friendly (safe). I had mechanical work done on my vehicle...they got me back up & running quickly. The mechanic is knowledgable & trustworthy.Nice to find an autobody/mechanical repair shop where they do quality work and charge affordable prices.
Great shop, Exemplary body work and the service was spot on. Brought one car in for an insurance claim, but will be returning for other body work very soon. Steve was great to work with, and went above and beyond to make sure our car was back to new condition with his team.
We sent our Honda in on a flatbed expecting thousands of dollars in mechanical repairs. We got a call an hour and a half later saying it was fixed and for only $150 on the day before Thanksgiving! I have brought multiple vehicles here over the years and recommend them to everyone I can. They have impressed me every time Ive brought my cars to their shop.
I stopped in the day after I hit a deer and they were great to work with from the beginning. They took care of all the insurance stuff and had my vehicle in and out quickly with it turning out great
Excellent body work completed on time! Loved the no cost loaner car use while my car was being repaired.
Great body work and painting
North Country provides outstanding service and quality work. The auto body repair was done in two days. The car was spotless inside and out. Thanks for the fantastic job!
I have nothing but great things to say about North Country Auto. It starts with exceptional customer service and very friendly and trustworthy staff. I highly recommend giving them a try with your vehicles.
The most honest shop Ive ever dealt with. No lies, no unnecessary repairs or charges. I highly recommend using them.
Great service and friendly people. Have gotten my oil changed and power steering lines replaced & they did a great job & price. Will continue to be a customer.
North Country went above and beyond when repairing my car. The staff is very welcoming. My car looks brand new after my accident. I am beyond impressed with how good my car looks and I am so thankful they helped me out with my car. I will always recommend North Country to any and all of my friends and family if they need repairs!
Stopped in and wanted them to take off hitch lock.They cut it off no charge. Thanks so much.What a bunch of great guys. Very clean shop, great attitudes. I’ll be back !
Very good service. They will take care of your vehicle and take the hassle out of dealing with the insurance company as well. Weve been there twice due to hail damage and someone backing into our car. Both times, you could never tell anything was ever wrong.
This is our second time having work done here and I will continue to bring them my business. They did a great job fixing our vehicles from start to finish.
I had an oil change there. I also had a car accident 3 weeks ago. I brought my car in and got fixed. They are pretty nice and friendly. I’m happy with my service. Thinking going back in the future.
My experience at North Country has been amazing. Very friendly staff, especially Greg Bailey! I would highly recommend if you are looking for honest, good work on vehicle. Top notch service!
Had some insurance work done several years ago, and have brought our cars back whenever work is needed on them. Great staff and honest. Car troubles are never easy but they take care of their customers and help put you at ease. Highly recommend this business.
By far the best place to not only work but to get the work done at the best price and the best outcome!
Fantastic.From previous experience (fix to our vehicle) we choose North Country again after a recent collision sidelined our vehicle. North country provided a (much needed) loaner vehicle free of charge while the insurance company figured out the details. In addition, they also provided us with timely updates on the status of the vehicle, the estimates sent to the insurance company, and the insurance updates.Unfortunately, it turned out that our vehicle was totaled, but North Country continued to provide us the loaner vehicle (over the weekend) despite knowing the likely outcome. We very much appreciated it. Id recommend them highly for the work, status updates, and great customer service interactions. Thank you.
North Country has been treating our family and vehicles extremely well for almost 10 years. Unlike some previous dealers and small shops that we worked with, we have NEVER felt like they were trying to up-sell us anything that we do not need.We appreciate their entire team and the ability to work with a business that we can trust.Thanks North Country for the incredible service and for all that you do!!Brian
1. Honest2. Friendly3. Helpful4. Quality5. KnowledgeableGalen and his staff are top notch!They all go the extra mile!!!
Great service! This shop only fixes what needs to be done.
I had a minor door ding on my truck. I am VERY meticulous when it comes to my truck and only trust it with the best. North Country did a PERFECT job with my paint less dent repair! I was in and out in no time. They are professional and friendly. I would highly recommend them.
Dedicated employees and new ownership. Fast friendly car wash.
I have had both body and mechanical work done at this shop.The staff, from the owner to the tech that helped me with a brake issue are amazing.The body work was done right, on time, and without any hassles, they arranged to have a rental car for me, so that I had nothing to do but drop the car, get in the rental, then return the rental and leave with my car looking better than before it got hit!!!!Finally the tech Jake that helped with my older van, that had a HUGE brake issue, took the time to explain it to me and show me where the issue was, both putting my mind at ease, and making me feel informed and confident, and finally that the issue was being resolved and in the process saving me A BUNCH of money .I trust very few people, I TRUST Galen and his staff 100% !!!!!!!!!!!!!!!!!!!!!!
Best place around! My family has been using Galen and the crew for over 25 years.
The team at North Country took great care of our loaner after it was in an accident. They did an amazing job getting it back on the road as soon as possible. Thank you Galen and everyone at North Country for taking such great care of us!
Steve and his team did such an amazing job on fixing the damage from an accident. They went above and beyond and helped me out with some other minor issues I also had. Would easily recommend them to anyone!
Car was brought in for rear end damage. It looks better than when we dropped it off. They took care of the inside, rinsed our floor mats. I would bring it vehicles back there any day. They also found damage that we couldn’t find.
Amazing service! Galen and his team are always willing to answer questions and easy to work with. They really care about their customers and our vehicles. Great prices.
Nice people .honest. quick in and out for appraisal but they are booked for months on repairs. Lots of hail here recently
Only place we take our Vehicles. The owners and staff are awesome people to work with, honest and trustworthy, we wont go any where else. Thanks for your great work!
These people are the best!My son had a small accident with our 15 year old civic. The car was previously in very good shape with not a lot of miles. It needed a new hood, bumper, grill, radiator, condenser, and the brace along the front that holds the radiator and hood latch, along with some other small things (none of it covered by insurance).Long story short, it came to about as much as I thought the car was worth. I told them as much and they worked with me to fix the things that I didnt want to deal with, and told me where to get cheap parts for the stuff I was willing/able to do. Then, after they did their part, they came in 25% UNDER their new estimate! All together between them and I, the fix will cost about a third of their original estimate.I couldnt be happier with them.
Had our car repaired here. It was insurance work and they did a fantastic job. Worked with insurance company for us. would go again if needed.
Nice folks! Quality service!
I started getting my mechanical work done here about a year ago because its nearby. Since then Ive had good experiences. Fair prices.
Took a little long to get my truck back but they were very good about keeping me up to speed on what was going on and did an awesome job fixing my hail damage!
A++ Service....Ask for Lou or Steve. I took in my company vehicle for repair and they did a fantastic job. They will get my repeated business.
North country auto body did a hell of a job! Thank you for your fast and excellent service
They do fantastic work, great communication, and excellent people.
Always great service and outstanding communication. Thank you Galen and team!
Best shop in Hugo, they care about the customer & there car more than any shop Ive ever been to,
Gaylan and his crew do great work! They gave me an estimate and completed the work on time and within the estimate. The work was stellar.
Fair price and solid work. Cant argue with that.
Been there multiple times for auto body repair -- will never go anywhere else. Cars look even better than they did pre-accident.
Great service & prices
Car ready on time, looking great, as promised!
Handled insurance and repairs very well.
Honest. Reliable.
Nice guys
Ok
Great service
Trustworthy
Kind staff