I just want to thank Yvonne Garay for taking the time to take care of my husband and me. A very personable person. Everyone is friendly and helpful.
When you go there they greet you at the door take temp. check and ask how can they help and direct you to what youre interested in
I bought a washing machine 1 yr ago and its works fabulously....they have beautiful merchandise.
Love love love!! finally got my posterpedic bedroom set from Ashley brand!!
The only good place to go!!
Has different varieties
Furniture store for every one, great inventory and super sales person.
Employees well trained.
Beautiful furniture and friendly environment...
Well theres not that many furniture stores to choose from.
Good service
Bought some furniture. Treatment was excellent.
Carito
Super
Fantastic excellent treatment. Very profecional.
Gave me credit instantaneously. Purchased a dining room table for my daughter.
Good customer service!
Nice, always find what I want, and credit is a minus.
Good service
Beautiful furniture
Nice
The best
Great
Cheap furniture
María is the best!
Good service.
Beautiful furniture
Good prices
Thank you very much for your attention and service. One holiday I thought they would be closed. My friend took the matres she needed. Javier thank you very much.
I went to see a room set for my little girl and I really found what I was looking for with the personalized combination I wanted at an excellent price! The treatment of your staff was so good and the prices were very comfortable that I could even add other things that I wanted and I ended up with a very comfortable payment ...I recommend them !!! 👈
In humacao they do not care about the client ... there was no one who attended us and there were many employees ... but gossip can more than work ... they change the floor employees ...
Today I went to settle an account. With expectations of acquiring something else. The service was terrible, on several occasions I asked, they let me walk alone, through the store. Only one associate who was helping someone else offered to help me. Then I asked for the prices of something that was on the decoration wall and the sellers who were talking to each other asked me to give them the code I had, to be able to give me the price. They did not move and then they gave me the price, without looking me in the face, and without any interest in selling. I work in customer service, and in sales, and this is not good for any company.
I LIKE THE ATTENTION BUY A STOVE ...VERY HAPPY ... EVEN IF I WANTED A DINING SET THERE WAS NO ... SORRY ...
Good attention.
Great variety of merchandise. Prices a bit inflated. The store is focusing more on the high and high class me.
Good attention ..
Unfortunately it was not the best experience, first due to lack of staff to assist me; and second, because of the attitude of the person who finally assisted me, nothing more and nothing less than who should set the example: THE MANAGER. IT WAS PREPORTIVE AND IMPERSONAL. BYE BYE, BERRIOS. You lost a good customer. Sorry.
The delivery service was late, but they fulfilled the contract. It said no delivery time. The carreros were excellent despite the fact that it was already 8:30 p.m. I would like to advocate for them because I really felt sorry. They looked super exploded
You come to the store to look for the special item and they dont have it (Im out of it right now)
Very wide, a lot of variety, the vendors serve you very well, you feel at home.
Very nice and varied inventory. Plus, also, good service.
Many teams
Good variety, very expensive prices despite being Chinese merchandise.
Very friendly. Thanks Javier.
Good
Good treatment and helpful
A lot of nice merchandise, but they dont have inventory, you have to wait approximately 21 days.By that date I am still with my old furniture
Good service a lot of customer service
Excellent customer service. I love everything I saw. They also made displays of the merchandise in combination with juices from rooms, halls and great dining rooms.
Nice place and accessible.
They have to make sure that the merchandise they buy is in stock. Even when we asked the seller (Black Friday-11/23/18) to confirm the respect and she answered affirmatively, they delivered the merchandise with damage. I accept the same, call the company because according to the driver they would deliver the furniture to us in an appropriate way (Wednesday or Thursday of this week. The central office manager of Comp.Berrios (Mrs.: Jessica Oyola) informed me that this merchandise had been discontinued and they would not make any more orders for it. I indicated that we had asked the seller to make sure that the merchandise was available and we received an affirmative response. She asked me to stop by the store to choose another model or the floor sample🤔 (with a discount) I informed him that I understood that we had been victims of deception or scam. I informed him that if the situation was not resolved, we would file a complaint with DACO or Telemundo, he answered. I call it.Thanks to the efficient work of the manager of Muebleria Berrios de Humacao, Mr. Melendez, we reached an agreement. I did it because I had a back surgery for the third time, I had to return home to take medicine and my wife is diabetic and not He had been able to have lunch (4:30 pm) because he had previously been on an appointment and with his mothers medical treatment.I know that due to the excellent guidance that the DACO Region de Caguas staff offered me, we would have received a more just compensation but we did not file a complaint for my health condition. I HOPE YOU COMPLY WITH THE DELIVERY OF THE FURNITURE THIS NEXT FRIDAY, NOV 30, 2018, according to agreements With the manager.
Excellent!
Very good place and a lot of attention.
It was great
In November I bought a living room set with tables and they still owe me a table. I have repeatedly gone to check the status, they always tell me that it is a special request and that they will keep my phone to communicate something that has never happened the last time I contacted the manager and the same thing happened he did not call me. I dont know if it happens in this store or in all of them, but once the merchandise is paid for, communication with customers is null and completely disappointed.
I like the furniture in this place. I always buy my furniture there.
They never answer the phone and when they leave a message for you to call they give you an out of service number. Horrible.
Protocol: temperature measurement and hand disinfection. Great service!
THEY TREATED ME VERY WELL AND THE PRICE ESELENT
Much protocol you can not see the store quietly
Great variety in furniture and appliances. They help you qualify for purchase credit.
Good deal
All good, an excellent protocol against covid19 and excellent service 👍
They are not very fast or at all taking phone calls.
MY FAVORITE FURNITURE FOR MANY YEARS ... I RECOMMEND IT.
As always, excellent service and very helpful salespeople
Excellent
Super good service. The best store. Blessings to all.
I made two purchases on different days and those who attended to me gave their all to make me satisfied and thats how it was ... thanks for your excellent customer service ... I give the F of Caguas an F + they didnt know how to assist us there was never a willing employee to offer us the ones we were looking for ... thanks Himacao!
The best 🥰💗💯👍
Very good customer service, they always help you find what you need.
Super
Good service good merchandise but I found the prices a bit high.
Very good variety of furniture and household items, very high prices in unrecognized brands.
Satisfied with the service. Especially with the employee Ivonne. If they do not have what you are looking for, they look for alternatives.
Very good customer service
Excellent service in the Humacao store.
Well they treated me excellent cold cold kindly God bless you I hope you continue well forward
Excellent service and security measures!
Excellent customer service
Miraaaa !!!! I passed and there were some beauties of furniture and others. But fist $% / * $ that expensive sells. Ahhhh, and dont even ask for financing that ...
Excellent service!
Very bad waiting system there is no staff for so many people waiting, to simply observe some possible furniture .........
Excellent
Very friendly, and they improve the price.
Always very kind and attentive
There was no availability of the merchandise I was looking for but the customer service was excellent!
Good, a good protocol
Favorite Furniture
They are very careless
My furniture par excellence comfortable prices and always help you in your situation or need
Very good I liked it treated me very well excellent 👍
Sales person on an attitude
Love it
Very good
Very high interest
Excellent service
Very good service and good treatment the best prices and discounts