Well organized. No big lines, the store is pretty much calm for us to do our shop. Some other locations are super crowded. This is perfect. Great prices to stock our faves!
I used to work at this location and the staff is absolutely phenomenal! They are so sweet and helped me so much during my time working there!
Everyone very friendly, helpful nice store beautiful displays had just what I wanted lots of choices
If you go on a date if theyre having a really big promotion be prepared to wait an hour as the line can stretch all the way down to the main street. its definitely worth the wait to get inside as they have so many wonderful smelling fragrances. Did you have a great feature where you can buy online pick up in store. I have used several times and it works great theres a separate desk where you walk up and tell them you have a mobile order/internet order. then they let the inside know they bring it out pick it up its that easy and theres no shipping fee it works really great if you know what you want you dont have to shop around.
I love bath and body works. I buy mostly candles and the mahogany teak plugins. I used to buy their lotions but now I make my own organic products. But I still love Bath & body works and people love to get it for Christmas.
Great service and lovely products neatly displayed. Love this store.
Awesome as always!!! ❤️
We love this store!! We had to wait in line outside with our masks on😷 & social distsnced, until the # of people leaving the store was the same # as our group & there was 3of us. Once we were able to enter, B&BWS did not dissapoint!!🤗 We usually are always able to find our favorites, plus add new favorites!! We like to change/and or switch up our favorites based on seasons & holidays! !B&BWS is always a fun store to go to my daughter & I love it!!👍5⭐s💖
This location is wonderful. Its much larger than mall ones and has a great selection.
Clean with very helpful staff.
Love the sales. Stsff is very helpful. I love the location.
Really gone down the drain. Huge increase in prices, did not like any of the current fragrances since I really dont care to smell like food, etc. Wont be back.
Staff is friendly and helpful. Always a positive experience.
Always great service. Theyre doing a great job with maintaining the covid restrictions
Very friendly! Sign up for their great coupons.
Impressively friendly & helpful staff, plus great deals (& fragrances, too, of course).
I love bath and body works
Like this location very friendly sales associates I know personally one of them Shannon very nice young lady. Will go again when I have the money to splurge again.
Great customer service at this location !!
Staff is always so nice and helpful here. I love going to a store where you can tell everyone loves being there, especially staff and management. Store is always clean and stocked!
Bath and body in Huntington Beach is always so nice and clean. Its bigger than some stores. Always well stocked and plenty of merchandise to choose from. Download the app for rewards and coupons. Many times they offer 10 dollars off 30 or 40. And the app will give you free items as you collect points. Staff as always are friendly and courteous with all clerks asking us if we needed anything.
Love the smells
Clean. Safe. Well-stocked. My visit was a 10.
Always friendly! Clean friendly atmosphere
Over the years the customer service has gotten worse. Its a hit or miss, its like a bi-polar of emotions in this store. Some days they are nice, most days they act like you should know their products and are annoyed with your questions. The manager gives off a vibe that she is too good to answer your questions. I now drive to the Westminster mall location which frustrates me since the 5Points location is near me. Anyhow, bath & body works corporate should come out and do a refresher of customer service for The 5 points location in Huntington Beach.
There is always a variety of candles to choose from, short wait times, & excellent customer service!
Great sales
Easy parking, friendly and knowledgeable staff.
Super clean and everyone was really nice!!
Great customer service and good smelling products
Friendly sales advisors
Pleasant experience and helpful staff...
Employees are always friendly Nmand very helpful on how to save money. Their no question asked return policy is amazing. Very calming atmosphere.
I really like going there occasionally. I can usually find a scent I really like for me or around the house sometimes even the dog. She likes the cotton lemonade scent. The only drawback is, they have no signs in front of any of the scents to describe their aromas so it can take a while to find something.
Beautiful store, great staff!
Love thier foaming handsoaps. The kitchen lemon is my favorite. Great return policy, thing usually smell different once you get them home and try them. They are always happy to return.
Order online. Pickup in store for free
My favorite store. The employees are great and knowledgable. I always find what I am looking for.
I like Bath & Body Works! I had no idea there was a big sale on candles and didnt mind waiting in line to get in! I picked up some great smelling products for gifts!
Love this store. I only go when they have their supersale. Essential oils go $50% off, which is great bc they never go on sale.
Great store. Everyone very helpful.
Love. Great candles.
They have great as sale today. Alot new sense in enjoy checking ed everything out.
I love this store, great selection of candles,Candle holders, hand creams, shower gels & room deodorizers.
Fun well organized store
My favorite go to for fragrance and bath products. Staff is always helpful and courteous.
I love this place. Hollie was super helpful and got out with incredible deals
Great place to shop, so many combinations of lotions, body washes, candles, him & her items!
Very nice not crazy busy like the mall
Smells so yummy! Rad Summer Sale.. check it out!
Love there new lines. Even the anxiety and stress and sleep oils and creams. Also the beach line
You should provide bathroom facilities for you customers. We left your store and walked over to Pier one bought candles there, Because they have a bathroom
Love the new scents my house smells amazing!
Sales staff very friendly and helpful.
Good sale, easy to fill up your basket there!
Good services
Love there bed spray s
If youre a guy prepare to be bewildered by the variety of stuff here
Id like to see them STOP retiring my favorites so often.
My favorite store at 5 points.
Love the 3 wick candle sale
A very beautiful store and the staff are helpful and have me some great gift ideas!!!
Great deals and smells of Christmas
Great sale right now!! You should GOOOOO!!!
Great soaps and creams with wonderful scents
Helpful and good service.
Who doesnt love bath and body works!
Great semi annual sale.
Wife loves this place
Smells so good
Had most items, did not have the small version of the scent we wanted though.
Mens stuff now up front
Staff very helpful and friendly.
The staff is nice and helpful.
Nice selection
Very good and the same staff
Yummmm