I needed a helium tank but they were at the very top shelf at the aisle so i ask Samantha at the register and Nathan just standing at the door because he wasnt even greeting costumers i ask 2 employes more to help but nobody was available so i waited 20 min. In the aisle I desired to go and look for a ladder to get it my self, me dragging the ladder to the tanks when finally somebody comes and got me the tank, i should only took me 10 to 15 min to shop it almost took me an hour to get out of the store never comming back super bad costumer service

Kids love coming to these party city.Specialy there bubble machines.

Awesome found what I really needed for my son birthday

Balloons were wonderful and the guys there were very helpful

Let get the party Halloween, chirstmas and more🤑

Helpful staff and quick service. Ber neat and clean.

Excellent serviceI go there to get balloons 🎈 for my two nieces when they have their birthday. I like they have all type of balloons for parties.👍👍

Overpriced and ghetto Dirty items.

Its a pretty Big Party City with lots of stuff

It was an in and out run!! Great customer service. Very friendly and kept their distance. 😘

When we enter, look like they were going out of business 🤷🏾‍♀️ My husband & I found some nice cups for his up coming 50th BD. They were priced @$3.99 they scanned @$9.99 & the cashier checked, saw it was under the $3.99 & still said she couldnt sell the cups @that price🤔 We normally would ask for a Manager but I didnt hv the energy! This was our 7th store & it was only 12 noon🙄

Helpful a lil slow with balloons but basically great service

Doesnt seem stocked, couldnt find any Thomas the train stuff

Good prices n something.

Good customer service I cashier guy was very fast

Hundreds of balloons and not ONE that says we gonna miss you, or thank you. They also had limited candles. But I still purchased a over $5 greeting card.

Has items for every occasion. Prices are a little overwhelming, but you can buy costume sets for a little more than the costumes price. The costume selection system is very quick & simple.

I order ballons for pick up. I walked in and I was waiting in the pick up area to pick up my ballons. Come to find out that was not the line for picking up ballons. But they didnt not have any signs saying ballon pick up. Also they dont have any signs on the floor saying 6 feet apart!. Only in the ballon area. But even that people where not respecting the 6 feet distance. And plus their was a customer that came in without a mask. And the employees never said anything to that customer.

The employees were both helpful and friendly. I found everything is WANTED! Thanks guys!

They always have what I come and look for, sometimes better choices than what I had in mind

It is great and awesome God bless

It okay still fun

Love going to rhis store

Great service

Huge and it has every thing that you need cashier was very nice

Nice place... Florescent face paint for Halloween or wig color change sprays

Always missing things.

Christmas transition happening.... nice clean store

They do not have the products fully stocked.

Busy everywhere.

Its Good If You Have Alot Of Money But There People that Dont n Look At Things then Check Prices Then They Leave Prices Are To High Lower Ur Prices n Especially Right Now With All This Virus that Going On people Dont Have The little Money They Do Have Try 2 Make a Baby Happy

I ordered and paid for some balloons last week to pick them up today November 26. They got my info and everything. And theyre close 😡. They didnt even send me any massage to let me now about it. Terrible! 👎

Terrible service again by the same lady the few times I’ve seen her she has an attitude problem and very unprofessional. The line was all over the place and the lady in charge of the balloons told me “that’s not where the line starts, that’s why I’m fixing the line” that the starting line was shown on a balloon. Customers will obviously be searching for a starting line sign not a balloon !!! Same woman also told another family if they were in line to “ scoot over for her”.

Nice peaceful experience, lots of beatiful items to choose from.......

Wont come here again until someone makes sure their staff get some customer service classes. I went today to buy graduation stuff for my daughter. And I got the most rude cashier. It got me upset because she had the nerve to tell me I cant return anything back because its final purchase on graduation products. It wasnt in a low voice. I didnt hear any of the other cashiers tell any other customers the same thing to any of them that was truly very embarrassing. I didnt go and spend $1 or $2 dollars everytime I go I love to spend more than $100 because I always find everything I need here. I know we are all going to things especially with this quarantine but theres no need to act like this.

The staff is extremely rude and yells at there customers when they are doing nothing wrong and they seem like they hate their life and projecting the hatred on to others and I am never coming back here again also they are very unprofessional and cuss at customers. They deserve negative stars in all honesty.

Need to open more register. The line is moving too slow with so many employees walking around. I ordered a balloon set and I forgot to get a weight. So as Gustavo was blowing up the balloon I asked if I get purchase one without getting back in the long line with only one cashier open. He said no even tho he had a drawer open. Please remember customer service is the most important for returning customers. Cathy was great tho!

Good selection. Slow cashiers

Long lines, but its understandable on such occasions. Had to come back due to a bad balloon that was deflating but, got it replaced with no hassles.

Had what I needed

They were very helpful, and gave me tips on what was trending.

It was messy... Certain costumes and accessories were missing the pieces. Customer service was cool. They need a cleaning team for real.

I really like this location because the employees are friendly and its close to my house. We needed one near south central. But it was a bit empty. Not sure if we went there in a season take down or they simply didnt have merch.

Awesome place..thank u

Love it but i need my harry potter costume do any of you guys know if theres some

Found a few things i liked..

Great service. Prompt delivery

Got what I needed. Will be back

Staff was nice & helpful....I even got a price matched

Great customer service! Went to several locations in search for a particular item. This location had by far the best customer service. Jose went above and beyond to help me. Needless to say, he took the time to search his backroom and found exactly what I was looking for.

Great costumes, props, candy, and party supplies. I wish some things were a little less expensive, but I still love it. Its fun shopping here.

All of your party needs in one place.

They dont much of My Little Pony. Was disappointed.

Good

Had to buy a mask for theatre (the mask for your whole face, like Halloween mask) and they had several to choose from.

I love coming to party city because they always give me the best customer service and they are very helpful . This is why I like to come to this place .

Best customer service.

Don’t go here. I picked up my online order and part of the costume was missing but didn’t realize until I got home. What a mess! The employees need some real retail training and the store is so sloppy. Go to the party city near Atwater. At least the floors there aren’t sticky.

The people that work there are so rude and Im assuming that they might not have enough space in the back for storage because when I went there was a mess of boxes in the back everywhere. I wanted Minnie mouse invitations and they didnt have any! Im assuming they were in a box not put on the shelf. And they are REALLY slow.

Love customer service.. all employees are great feels great shopping their.. keep up the good job ..

They for got it all and good coupons

They take foooorrrreeeevvvveeeerrrrr to check out and fill balloons omg

I had a costume emergency right before a play performance, and the girls here took their time and looked through all the inventory in the back...and found exactly what I needed!! I had already been at another Party City store, and didnt get helped the same. They saved my fundraiser performance of the play!! THANK YOU Carla and Angie!!

Place looked abandoned and was moderately stocked. Price of item purchased was slightly more than expected but otherwise my visit was good.

Its full of fun with great party supplies.

You can find everything you need for birthday or any occasion here.

The costumes are legit and the cop costume I bought is so realistic!

Always a mess never clean and they were out of helium for the balloons. They said they wouldnt have any for another few months. Just to let u know this was Oct 26th for my daughters bday so not evan for Halloween yet or xmas.

Dont forget to use your coupons here theyre always available and they have good selection

Nice place to shop the workers are really nice and they help you with anything you need really recommended

FAST CLEAN AND SUPER FRIENDLY

This place is usually pretty well stocked and staff is pretty helpful

Need more Employees but their party planner there is the best.

Very friendly and helpful. The store is clean & its easy to find what is needed.

Will not be returning to this store. Youre better off buying balloons at the Dollar store.

Good to havesome fun and not buy anything

They take 20mins just to inflate a led unicorn balloon i was literally the only person at some point rhere in the begining and then once the crowd began to roll in my purchase was set aside for others meanwhile i had to be try not to loose my temper over my 2 ballons that i called early on in the day to reserved and paid for in advance.

If you wake up on your kids bday only to realize you forgot it. This store is your place.#instaParty

Theres a young girl I dont got her name, but she is so nice and helpful!!!!!Im glad I came to this store

Found everything for my sons birthday party

Only had one employee working, had to wait a while for balloons.

They didnt have the custom that i was looking for.. Not only that wait for the guy to come back for 30mins. Just to tell me they dont have it. Who invented the look at the picture and tell them the number. ???. Smh..

Good Store but an employee named Richard treated me very unpolitely.. He needs to learn how to talk to people!

Very helpful good customer service

Will not step into this store again

I love it because always i find whatever I need for partys

Cool

They were very busy, yet still able to help customers.

The staff there is very helpful and understanding

IT was a great place.

A bit messy but cheaper prices than other party city

Go supplies for holiday events but prices are higher than other stores u usually go to

For this halloween each costume has a number and you ask somebody to get it for you,at the back of the building theres a pocks up table where you get your costume and you can try them on,only 2 fitting rooms!

There was no available costumes and there was no signs to say they were not available

Happy Birthday Happy Birthday Happy Birthday my belated birthday card you and thanks

Nice place and well stocked.

Graet Customer Service

Wide selection of themed party items and balloons. They even offer inflation service for balloons purchased elsewhere.

The only place we could find Buzz from toy story

I wouldnt give this place a star if possible.