We had a great experience dealing with Johanna she met all our needs gave my husband exactly what he ordered his suit was perfectly sized to fit I would definitely go back there she even helped us out in giving us info for the planning of our daughters sweet sixteen coming up soon.
SO THANKFUL FOR THE AMAZING CUSTOMER SERVICE AND FOR MY DRESS....IT MADE ME LOOK LIKE A QUEEN AND MY HUSBAND LOOKED SOOO GOOD THANK YOU ELVI 💌💕💕💕💕
I came to this store when I was 14 looking for my 15 dress and I was attended by Yohanna and she helped me try on as manny dresses and showed me different styles, with a great attitude. All the staff and crew make sure their clients leave satisfied and always have a positive attitude. They make sure that you find a dress that is a perfect match for you. I am a 4 year customer. Their combo prices are amazing. They have salons, limousine’s, and meal plans so you won’t have to worry about anything. I recommend this store 100/100. I will continue coming here for all my events.
HORRIBLE HORRIBLE HORRIBLE EXPERIENCE. THEY LITERALLY STEAL FROM THEIR CUSTOMERS. THE GILR WITH THE LONG NAILS HAS SUCH A BAD ATTITUDE. I PURCHASED A DRESS AND THEY TOOK MEASUREMENTS. WHEN I TRIED IT ON THE DRESS WAS TOO SMALL. I ASKED MULTIPLE TIMES TO PLEASE BRING ME A BIGGER SIZE BUT HER RESPONSE WAS I KNOW ABOUT THIS JUST GET ON A DIET AND WE FIX IT. MISTAKENLY I LISTEN TO HER AND NOW THEY DONT WANT TO BE RESPONSIBLE. PELASE TAKE YOUR BUSINESS SOMEWHERE EALSE. THEIR BUSINESS IS TO BRING SMALLER SIZES SO YOU PAY FOR THE ALTERATIONS.
Fast service and efficient elvi and joana did a great job
Horrible attitude the lady with the long nails and she is fat give you such an attitude and also she lied about I giving her attitude and I throw something at her even though it was a lie and also if you go make sure they tell you what you are getting because they are the type of people to charge you for extra for thing you need like they told us we had a full set $250 and then it turns out we are missing 2 pieces and $35 each thing we need cuz they “ordered extra” because they new we were going to need it so I suggested you don’t come trust me you will find better elsewhere…
DONT GO THERE..!NOT PROFESSIONALS..!BIGGEST MISTAKE..!HORRIBLE CUSTOMER SERVICE..!THE SANTEE ALLEY PEOPLE ARE MUCH MORE RESPECTFUL THAN THIS PEOPLE..!
Great boutique! If you are looking for crowns or head pieces this is the spot! I went to every store quince and bridal store on Pacific, and this was the place that had the most crowns and amazing quality and collections. Also the staff are very very nice!
I came in looking for a dress and got everything I wanted with fair price ! Awesome service the girls are really helpful and have everything you are looking for
Found a beautiful dress here, walked in and walked out. Great prices and friendly service.
They gave me the best colors they never made me come a other day to get a suit. They had good serves the lady was nice gave me good prices. Make sure to come and buy your stuff here.
Do not shop here. I asked to speak with owner several times and they kept making excuses. They took measurements for 6 of my girls and when I picked them up and tried them, not one dress fit. They where all too small. The dresses where originally $75 but they lowered the price to $50. Now that they ordered the wrong sizes, they want to charge us $35 for alterations or exchanges. Sounds fishy too me. When I walked out with the dresses, the lady didnt tell me that once I walked out the store, they couldnt exchange the sizes for free. **THEY ARE NOT ACCREDITED BY THE BBB** They refused to give me any names or the owners name. Take your business somewhere else. Their customer service sucks, I should have read the reviews, looks like I am not the only one they did this too.
Love the services. Love the decoration of my daughter’s xv . Thank you Johanna
I second Ramons comment!!! They only had one of the hand jewelry pieces I wanted, and it was unmarked. All the others were $10. This one was $18 & exact same style, just different color. I wanted two. They said I could leave a deposit & come back next week for both... umm... no! So, I agreed to get the one. After getting in my car, I open the package and pull it out. A rhinestone falls out into the package, along with a broken piece of metal. I immediately call the store back to explain. Sorry... no exchange, no refund!!! Wow, brand new item falls apart before it leaves the package and they couldnt care less. Worst customer service! So glad I didnt fall for the deposit scam too.
Great service and would completly recommend. Many of the negative comments here do not go according to our experience. They were always very attentive to detail and had everything in writing so as both parties new what was agreed on and what wasnt. We were charged for alterations to the dresses that didnt fit at first which would be the only down side I would have to say. But beside that the service was great, they were always very busy so one just needed to be patient and wait their turn. In the end the 15 turned out beautiful and we all had a very good time. Thank you Jesus Brididal for making this possible!
Jesus bridal has the best service you guys could get when planning a wedding or Quincianera really affordable and they work with you have a lot of patients
Horribly service ! Worse place ever do not shop for dresses here. I ordered my Dama dresses and they took the wrong measurements. When my damas tried them on it did not fit NO ONE! They took the wrong measurements and decided to blame it on us. This is there fault therefore they should have done something about it but instead were trying to charge us more for the mistake they did . They have the nastiest attitudes ever and don’t know how to treat customers DO NOT SHOP HERE! if you are looking for great service go to Lisa’s bridal it is across the street. They have great customer service unlike Jesus bridal
If it wasnt for Johanna, I wouldnt have dresses for my daughters Quince, she bend over backwards to accommodate me. Even though I was nasty (attitude) with her she was always trying to keep me happy. I want to thank her and and her helper for putting up with me... Anyhow stuff at the end was not satisfying with minor details.
Make sure you get everything in writing they offer you a deal and dont keep their word!! Horrible customer service and the tailor doesnt know what shes doing.
Awesome service.. very recommendable 👌
Had a good experience the lady who assisted me and my son was so polite to us every helpful got the perfect tuxedo he got alot ComplimentsI I will be coming back good service thank you once again
BEWARE!!! Do not buy anything here! I should have read the reviews before going in with my daughter for a fitting. My daughter was part of a quince party that ordered the dresses here. Like posted on many other reviews, these people show you dresses off a cataloge and then make you give a deposit to make sure your stuck buying the dress. We ordered a dress and they called us 3 weeks out of the quince to tell us they couldn’t get it in time so we would have to pick different dress. The dress we were stuck with looked was horrible, madly made and the cheapest material including a paper tag. We could have gotten something better at the alleys. We ended paying$75 dollars for a $20 dress. Stay away look for a better place and check the reviews. Try amazon they have the same dresses on the cataloge for way cheaper.
I had the worst experience at this places. I rent my two boys a pair of pants, shirt, bow tie and suspenders. Everything went wrong since the day I picked up. They had the wrong measurements and they had some type of bugs that left my baby with so many bites his skin got really bad. I told the two girls that was working at the time that they had some type of bugs and they both just said “no not in the store you must of got them outside” we sat in the floor because they don’t even have chairs. I have picture of my baby’s skin. She tried giving me a ugly shirt looking damage I got another one still ugly. I got the shirt and end up buying my two boys new shirt at another store I didn’t want my kids to wear ugly shirts. That’s not it....let me tell you the day I had to return the clothes “oh my god!” The lady starts checking to see if the pants had any holes she inspect the pants like a profesional with her nails like if she already knew it had a hole. She said my son did that and he must of ripped the tiny tiny hole with a nail LOL I know ridiculous right. So she charged me for a pair of new pants which I payed them, I payed because I like things done the right way so if she charged me for a pair of new pants I went ahead and RIPPED the pants in half. Yes I did that. Why? Well because I couldn’t allow them scamming other people that might not have the money to give them like that and to top it off they did the same thing to my friend. SO SAD. I know. I hope everyone checks the clothes carefully and don’t get fooled by these people that are nothing but robbers. I can’t believe I did that but if she charged me for the ripped pants and most likely was going to put them back and rent them again and keep on getting money from innocent people that trust them by renting the tuxedos. Terrible terrible and worst place I walked in to. I forgot a bow tie and she said she was just going to give me half of one deposit which she didn’t. It’s ok I let them keep my money I love to feed the people that are in need! To you scammers may god bless you!
Great service and great prices loved the dresses and accessories!
They are so nice and help you get the dress of your dreams
Best place to buy stuff for your party and nice people too.
Worst customer service ever!!!!!! I have never been so frustrated!!!!! They take days just to adjust little things of dresses that could have been done in like 20 minutes!!!! Sometimes they even forget to do stuff like adjust or add something to a dress and just do it right on the spot in front of you!!!! These people are not professional at all!!!!!!!!!!!!
Best place so helpful and nice my boys and husband looked amazing Gracias señoritas por todo Yohana y Elvi you girls are amazing thank you so much 🙌🏻☺️
I gave them 1 star because I had to in order to post the people in this store are trained thiefs they will sell you a dress they dont have telling you that they do and its in their warehouse they make you sign a contract in small print saying that if they dont have what you ordered they will give you something similar or they can keep your money even if you dont want it even if it doesnt fit because its a different fit because its a different model dont come to this store unless youre ready to be robbed
These people are so unprofessional its ridiculous!! They are rude and cant even handle running a business smoothly, I dont even know how they have any business.. theyre customer service is horrible, they are rude, and dont do the things they say they are going to do. We got our dresses here for my sisters wedding and they measured everyone and still got the dresses in a size that the dress didnt even come in but yet still took everyones money to put the order in and didnt let us exchange them had us pick another dress from the catalog which is stupid!! A dress you see on a catalog and a dress you try on is soo different!! I wouldnt recommend this place at all especially if you want things to go smoothly for you and your event. It will just add more stress just dont get dresses here trust me!!
In my opinion these people are thieves masquerading as a legitimate business. The contract they have you sign is simply a way to legitimize their theft.
The customer service is very rude and whenever my family would talk about the suit timing something like that they would make excuses after excuses and im just a kid so i suggest DONT COME HERE
Very bad service and unprofessional! The tuxedos we rented were not ready for pick up even though we went in for measurements months in advance. We waited for 5 hours to get the suits and they were dirty. The employee was harassing and intimidating us with threats when we confronted her about the long wait and unprofessional service.
Very friendly and caring
Co-owner is very rude, disrespectful, & didn’t want to return the deposits for suit for invalid reasons.
Worst place everrrr!!! Horrible customer service and very unprofessional I don’t know how they even have a business! They did everything wrong and still charged for bringing the wrong sizes please do not go here!
I love it haer
No contraten el servicio de este lugar!!!!!Es un robo!!! El salón horrible antihigiénico, en un lugar inseguro para la familia, los baños mojados, y peligro mi mamá de 85 años casi se cae porque el piso mojado y superrrrrrr sucio!!! No contraten porfavor este servicio!!!!!!!!!!
The service was perfect. I made my complete package for my party. I recommend 100%. All the accessories and the dress are very pretty. I recommend the package of tent, centerpiece, dress, food, tablecloth.The service was perfect. They did the package for my party exactly as I wanted. I recommend Jesus Bridal 100%. The accessories and the dress are so beautiful! I recommend the package of tents, decorations for the table, dress, the table clothes, and food.
Very good service, we found everything we need, my nieces took her dress here and very nice, Joana takes care of it very well, andThey are attentive and very friendly !!! We take the room with a package, room arrangement, food, photo and video. Everything we need for our day !! We recommend it 100%Really good service, we find everthing we needed for my two nieces, thet both got their dress, really beautiful !! They are really nice, we got a package deal the hall, food, video and photos, everyghing you need you will find here !! I recomend this place !!
I ordered a suit here very quickly, very friendly Johanna service they had the suit ready for me in 2 days the jewelry very good price and very beautiful I highly recommend this place good prices and quality things they have packages of everything you need
Come here. All very nice dresses and they take care of it very well. Very friendly. I recommend this place
EYE WITH THIS STORE! At first the manager of the store SEGUN very kind received us showing us the dresses ... after I paid for the dress and the adjustments when I returned another day for the dress in her contract there was a crown that the girl had tried on the dress which HAD NOT BEEN REQUESTED, which is not in my contract, as well as they offered me a mask by phone which I accepted but it was too big ... he did not want to make the adjustments by charging extra for the crown, which It was not in my contract and the mask that did not fit the girl. I DO NOT RECOMMEND THIS PLACE.
Excellent service, very complete packages and very good quality of the dresses. They were very patient with everything you need
The truth was the first and last time we bought here, my sister-in-laws dress for her fifteen years was ordered a week ago and now we went to pick it up because Sunday is the party, now we have Thursday and it is not the dress we asked for. They return the money and eggs make you take it they yelled at my mother-in-law and my wife I do not recommend this place seriously do not risk
The attention when placing the order was very good. The after-sales service leaves much to be desired. I do not recommend this place but you can try your luck maybe it will be better for you ... Good luck!
Today I came to Jesús Bridas and I was delighted with how they treated me. Very attentive girls. I placed an order for suits and invitations and they showed me everything as I was looking for it, I went to other stores in the area and the prices and customer service from Jesús Bridal were the best. 100% recommended
Very bad service, very bad clothes
I loved the costumes! All very organized and in good condition and especially the best service. Everything went very well. Everything was delivered to me on time and to my liking the changes were delivered to me in the same short time even though many people still knew how to attend and deliver to all of us who were waiting there. 100% recommended Jesus Bridal thank you very much!
Very good people and excellent help from Elvia and Yohana
The service was magnificent. The many very efficient and receive my sons suit in perfect condition! I recommend perfect prices! 🥰👍
I just want to say that this place is definitely the place to go if you are trying to alter your dress. I came in here asking them to redo my mothers wedding dress as her anniversary approached and she wanted to wear the same dress only with a few modifications and the lady here was very kind. From the beginning she was very polite and helpful. I told her that I wanted her to change the dress and make it more modern and she gave me so many options and definitely helped me to completely redesign the dress. The end result was perfect! We will definitely return here for help in the future!
Very good experience. I bought my catalog dress, they brought it to me and I stayed a little big and they fixed it according to my mefdida, which I agreed was an extra price. Very good service of the girls left me my dress very well and the best that is unique since I modified it
I loved your services, it will be my third dress that I bought here. The girls and the alterations are always very flamboyant as I want. Recommended to come and see!
Very good service I loved the very attentive girls and always willing to help. Yesterday 04/09/19 I went to pick up my dress that is being upset since I needed some agustes and they had too many people that I suppose were the groups of chamberlains of these boys below. Before hand they told me and those who were arriving that there was a long waiting time and it was our decision whether we waited or not. I was waiting for my dress and I observed how the many and the boys were helping the various groups of chamberlains as they were arriving they were attentive to the changes that chamberlains were needing until the suit fit them just as the children and moms felt were comfortable I am surprised that they donate that they were broken and dirty personally if they are giving me something broken and dirty and I am seeing it I do not take it but in the time I saw they were wearing their suits. What I saw was an annoying grocery lady since she entered the waiting time but it was her decision to wait since she was told that she was waiting for a long time. The dress was perfect which was catalog and at first I do not stay the size that I ordered but from the beginning they explained to me that the sizes of each company ran differently and maybe I would need some agustes since the sizes are not exact to the measures they take. I would recommend them both 5 stars Yohana thank you very much I will return soon
5 stars and you can give even more would give the dress the limousine and the costumes all very beautiful all very well very good service. The very kind girls all went better than I expected. The limousine very clean driver very attentive. The dress was beautiful as well as the package of the dress was exactly what my little girl wanted the mini quinceanera we asked for similar and when they were delivered it was exactly the same as the quinceanera dress very nice very clean suits and on time they did not deliver them
Onesta people and just prisoners
I want to recommend the Jesús Bridal store where they made a beautiful dress for my daughter Angela who is not so happy that she wants all of you here Thank you very much to Yohana especially Congratulations I recommend this store to everyone for 15 years or for any event
IF IT WERE FOR MY NOR A STAR I HAVE MERELY! ... CUSTOMER SERVICE IS THE WORST WORST IN THE WORLD LYING YOU FOR SELLING. THE INVITATIONS KE ORDES NOT AVIAN PUT NOR THE SCHEDULE OF THE MASS IS A HORRIBLE PLACE TO ASER INVITATIONS JOANA DISE KE IS A COMPANY WHICH IS THE INVITATIONS IS PURE LIE NO TO AND COMPANIES THE ASSES ALL BORROSAS HAD NOT THE INVITATIONS LISTAS ASTA A WEEK IMEDIA FROM MY EVENT WHEN I ORDERED THEM 2 MONTHS BEFORE THEY HAD NOT READY THE SUITS FOR THE CHAMBELANES ASTA FRIDAY BEFORE MY EVENT. PEDI IN SPEAKING WITH THE OWNER AS NOT STAY WHEN THE OTHER SELLER ONE MORE GORDA KE JOANA FIRST SAID KE STAVE IN THE STORE BUT JOANA NO KISO KE WILL SPEAK TO HIM
I liked this shop because they gave me a really good price and the ladies there were very nice and helpful. They also have dresses and packets of good prices and good quality. I was very happy and plan to come backHi, I came to Jesus Bridal. I really like this store because they gave me a good price. They are also very friendly. They have different options, many dresses and packets. In reality I was happy. Ill be back pa after. Thanks Yoanna
Bunch of thieves! Beware of this place. I had the worst experience in this place. Picked up a suit for my son and gave me a pair of pants with a defect on it. I did not realize until I decided to return it the day after the party. Not only did they keep my deposit, they also made me pay $ 45 for a damage that was there in the first place. Im glad Im out of $ 45 and not $ 11,000 that I planed to spend on my quinceanera daughters ...Robbery ball. Beware of this place. I had the worst experience in this place. I rented a suit for my son with a small pull of a thread. I thought it was part of the sewing and did not mention it to the ladies of the place. Upon returning I was informed that not only would they keep my deposit, I would also have to pay an extra $ 45 for the damage that the wrinkled pants they gave me already had. The good thing that nothing else stole me $ 45 and not the $ 11,000 that I had planned to spend in this junk place for the 15 of my daughter .....
We had a dress made for my sisters Sweet Sixteen and it came out BEAUTIFUL !! We ordered the full package and they were able to match everything to the dress. The dress had hand sewn stones that look perfect on the dress. They made it exactly how we had wanted it and we are extremely grateful for all he hard work Yohanna put into making the dress.Thank you!!We had a dress made for my Sweet Sixteen sisters and it came out BEAUTIFUL! We ordered the complete package and they were able to match everything with the dress. The dress had hand-sewn stones that look perfect on the dress. They did exactly what we wanted and we are extremely grateful for all the work Yohanna did to make the dress.Thanks!!
Really Good Store, Really nice Laidys. I love how my dress was cut From The bottom. i got a really good deal on my dress 😊Very Good Service, I loved how they treated me. But the girl helped me to try on the dress. I loved how they cut it from the bottom because I was kedava long.and grab a good price on my bestido 😊
Very bad limo service. Without air conditioning.
They are a lot of thieves. The service is bad very bad. Do not buy here or use the services. The owner is rude.
Ball of shoplifters like fucking old women and a filthy place with cockroaches and the smell of marijuana sign the papers and then they dont even want to show their happy cameras