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RWC Group
3620 E Florence Ave, Huntington Park, CA 90255, United States
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RWC Group
Comments
Ju
Review №1

Highly recommend this dealer. The staff is very helpful and knowledgeable. I’ve gone to other dealers where you walk in and they don’t even notice you, also if Peter is working you’re in good hands. I bought a seat from them and Peter was able to help out with the metal base part on the bottom.

Jo
Review №2

I purchase two hino tow trucks with this RWC first the salesperson extremely unprofessional and promising impossibles they charge me 8,500 more for each tow truck and plain set up on both of them and now not of my trucks are having brake and cracking noises on the front axles when you apply the brakes brought the first one in to the dealer and MARIO after I request to please don’t trash my tow truck after I left the office he quickly when to KEN and started it talking behind my back very professional how I k ow this you may ask you’re self I forgot my tow truck keys and when back to the office and when MARIO seem me back in the office they both look surprise to see me again so fast and the nightmare continues after a week and a half the so call professionals and until today the couldnt figure out the problem but right away the charge me a lot of money to so call diagnose and like always HINO and them wash there hands when it comes to warranty there vehicles.over all my experience with this place and staff is and it will be worst experience.I would never refer anybody to this dealer and repair shop all the do it’s make hundred of excuses to just charge you for nothing.I hope the CEO of this nightmare company will read this —-00 review they earn it.

Ve
Review №3

Had not been here in over 10 years . They changed there name since last time but great parts department will definitely be coming back..

Ka
Review №4

Staff is very helpful and suggestive, cheaper price.

Mi
Review №5

Fantastic Dealership... International best truck on the highway!

Li
Review №6

Clean, professionable, knowledgable, FAST,got job done ahead of schedule!was VERY impressed!!

Jh
Review №7

Buen coustumer service

ma
Review №8

Rude and unprofessional, very bad customer skills. I had buy here to help local shops, but please try to work on your people skills.

AB
Review №9

WAITING ON THE PHONE FOR OVER 45 MINUTES AND THEN THEY TELL THEY DONT HAVE THE PARTS SERVICE SUCKS

Ha
Review №10

This place is great the guys, at parts always go above and beyond to find the part your looking for. Peter, especially gracias homie!Empire

Ha
Review №11

Nice.

G
Review №12

Excellent customer service

Al
Review №13

Bad customer service I was waiting 30 minutes and the person who sells parts was talking about his walk to the mountains, I do not recommend going to this place

jo
Review №14

Fidel will straight up hang up on you. Most other guys are real good.

Ju
Review №15

I just bought a 2020 Hino 195 on April 29th. I went back to pick it up on April the 30th. Few minutes after driving out the Dealer, the AC wasnt working. I went back to Dealer, the salesman wasnt to helpful to resolve the issue. They asked me to leave truck. I had a really bad experience with Philip Galan, which is the sales person that sold me the truck. Athis point, They havent fixed the issue. VERY MEDIOCRE CUSTOMER SERVICE FROM THIS SALESMAN. This has affect my business.

jo
Review №16

I would say they did help me get my first truck so I appreciate it. But the truck they sold me has been a nightmare in repair cost. And it has a lot of rust that was spray painted over. Overall I say I wouldnt buy a truck here again. Thanks anyways the truck is still kicking but breaks down every other week and needs parts and more parts and more parts, it never ends!

ma
Review №17

We have a brand new Hino, and having a issue with it. the huntington park location wants to charge me to look at it, we told them its under warranty and they still want over $350.00. this place is scamming us, wants us to pay money for warranty work

Se
Review №18

If I could give this place negative stars i would. Terrible service Dept.manager . Ill call you right back nothing.....Overpriced, rude customer service. Ill take my trucks elsewhere.

Ev
Review №19

Absolute crooks! They did a recall on a truck and they improperly reinstalled parts! We took truck back and said the equipment isnt working the same way. They assured us that it was correct. A year later out PTO blows out and we bring the truck to 2 other shops that insist and improperly installed (reinstalled by RWC) switch caused PTO to run nonstop for a year! They of course deny it! ABSOLUTE CROOKS!

Ne
Review №20

Nice staff. Very frendly

je
Review №21

I call this people to see if was possible to check an electrical fault in my international truck, so I told the guy that I just wanted to check the problem and if was possible to fix it with out leave the truck good because I was on the middle of a delivery... so I drove 80 Miller out of my way to there and when I arrived the told me that I needed to leave the truck my, the manager of this shop was really rude and I couldnt do anything, o lost 4 hours and diesel because this people so... guys dont use this shop please

Jo
Review №22

Needed parts for my work truck... You have to know about this place... Luckily I did ... It beats going to Santa Ana ... The guys are knowledgeable and the prices are cheaper than Santa Ana

Al
Review №23

Parts people go out of their way to help you out. Great service

Ad
Review №24

Terrible service and ridiculous price 😒

Lo
Review №25

Seriously what these guys are doing here must be illegal, they got me on a credit app for this truck below. Next day the guy just tells me that he somehow lost the truck and the next truck he will have in the course of two months is forty thousand dollars more expensive. Im like no thanks bye but apparently this is either a scam or data harvesting mechanism because they ran my credit. Either way I am disgusted.

Mi
Review №26

I guess I’m not the only one that had problems with parts department. Workers are friendly and respectful. The manager is disrespectful and unfriendly and cuts you off like you were his son. Unprofessional management

Al
Review №27

Not what i was expecting, even though i bought the truck @ RWC PacoimaWent in for warranty, they say they open at 6 am, If you show up before 6, you have to find your own place to park, they will not let you in .

Be
Review №28

Awesome people and service

Ti
Review №29

Slowest repairs ever!

Ra
Review №30

They always have the parts Im looking for, Jose was very helpful and so was everyone else

Ma
Review №31

Worst customer services.I never ever go back there. They promised 26 ft box but they wanted to give 24 instead.And 3 weeks later they tell me that there is no such truck,we already sold it to another! Especially David Pan can not handle customers...

So
Review №32

As a distributor its awful to go there. I get completely ignored .

Ke
Review №33

Helpful, friendly staff.

Qu
Review №34

All kind of heavy duty trucks great prices and financing

om
Review №35

Too busy to attend to their customers properly.

Mr
Review №36

Always what i need when i need itno haslesOwn two isuzu nqr truck could not be happier thanks guys!

Jo
Review №37

Things here just next bad to wors.Every piece I had bought come originally with guarantees and ability to return.But 2 hours after reolizing Larry had sold me garbage.I was left inmobile for 2 days in the rain.Avoid at all costs.

Da
Review №38

Went there to pick up a part for my husbands company. The big guy a manager that works in parts department was hitting on me at first. When I shut him down he was very rude to me and overcharged me for the part that was quoted to us cheaper over the phone. Horrible service and the manager thinks he is the Enrique Iglesias lol

ja
Review №39

Luis is very knowledgeable on his products.

Ma
Review №40

This place sucks. Took my truck in for hard start. They charged me 7,200.00 USD to replace 1 bad injector. Next day I had same issue and I had my mechanic look at it. He opened it up and found a used injector with a worn plunger. We took pictures and took them to the dealer, showed them to the manager and he said we were lying. We assembled the truck and brought it to them. What their mechanic opened it he confirmed my claim. After all the evidence they were only willing to refund 2,000.00 usd even after apologizing for the mistake so now I have to proceed with legal action.

Pe
Review №41

High prices unless you have an account. I went to this store because it was near my house but my boss has an account at another International Dealer. I paid the price because I needed the lights for my truck to be legal to run the next early morning. The staff was friendly but that didnt help at the price I paid.

Pa
Review №42

Decent customer service, get you in, get you out and on your way. Never had any complaints about the work performed on the vehicles either.

Ju
Review №43

It was a really bad experience work with this people.I took my truck there because a light was on. After a quick check they give an estimate of $9,000.00 USD for repairs. The price was excessive because they said that the DPF was damaged, I ask them just to clean my DPF, after 7 days they did not clean the DPF and they said they need to perform another compression test, they promise to have the test results the next day, next day the test was not done because the technician working on the truck did not come to work.So, I told them that I need my truck back (9 days after), then I went to talk with the service manager and he told me that if I want to take my truck, I had to tow it, because it was disassembled, I ask them how much time they need to perform the test, the manager said that he could have it at 3:00 pm, I agree to give them one more chance. At 3:00 pm I called back and the service manager told me that thy couldnt perform the test because the tooling was no functioning and he needed 4 more days to get a new tool, so I ask him to give me back my truck in the same way that I delivered, he told me that he had to charge for assembling back even when they did not perform the test. At the end they call me that day at night asking me to pick up the truck.The worst part, I took the truck somewhere else, they checked the DPF and it was good, only need cleaning.Bad business ethics.

Ru
Review №44

Needed a front corner passenger light for my 06 npr,the guy at the counter said it was 500.00$,on eBay it costs 47 bucks with free shipping... maybe the guy thought I wanted the whole cab..thats a ridiculous price!

Ru
Review №45

Bought a couple Hinos from Larry and a international, great service and got the trucks ordered right the first time. Thanks RWC!

Jo
Review №46

Horrible services do not waste your time with them

Da
Review №47

The worst Parts department of REC. overweight parts manager acts like he owns the RWC. They lie to you about everything just to get you in! STAY AWAY!!!

Se
Review №48

Make sure you know what youre looking for otherwise youll be a while

Ha
Review №49

Angel at rwc parts is the man he helped me find all the parts i needed

Ti
Review №50

Nice group of guys. Friendly and professional.

Ed
Review №51

Dont leave your truck there if it is not under warranty, theyll try to rip you off, and also charge for the diagnostics over the repairs Cost.

St
Review №52

Knowledgeable friendly staff

St
Review №53

Great service provided, very happy with the results!

do
Review №54

Worst customer service,didnt have all parts needed to do a job eveytime i go there. Who runs this place?Heard service dept is just as bad,lack of good mechanics.I.wont shop there anymore

Ri
Review №55

Very friendly, thorough, quick, and professional.

Ma
Review №56

Good customer service..

Fe
Review №57

I went to buy a truck they were ready to sell it to me, the manager name is David they check my credit aproveve the loan and then they sold the truck to someone else very bad service I would never go back there again

He
Review №58

Fast service.

Wi
Review №59

Good place

He
Review №60

Great job

As
Review №61

I never ever go back there!

Jo
Review №62

3620 florence ave Huntington park

Ad
Review №63

Perfect service

ko
Review №64

Ok

lu
Review №65

Nice

Lo
Review №66

Great and good service,,,,

EN
Review №67

Excellent

Ra
Review №68

It seems that their legs are heavy to move and to work 🤨 from the manager to the mechanics.! Webon ball

Jo
Review №69

Attentive and knowledgeable staff

To
Review №70

Excellent very fast service. Victor is the best 👍

An
Review №71

Great service

Ju
Review №72

I found it ok very professional friendly staff

qu
Review №73

I like an excellent company and I recommend them because there you can always find what you are looking for.

Ad
Review №74

Very attentive and fast staff

Os
Review №75

Good place

Fr
Review №76

The clients are treated very kindly by the best

Ca
Review №77

There are always the parts I need

Jo
Review №78

Competent and friendly staff

Mi
Review №79

No parts

An
Review №80

Bad service, you have to be known to be served

Information
25 Photos
80 Comments
3.6 Rating
  • Address:3620 E Florence Ave, Huntington Park, CA 90255, United States
  • Site:http://rwcgroup.com/
  • Phone:+1 323-560-3882
Categories
  • Dump truck dealer
  • Diesel engine repair service
  • Truck dealer
  • Truck accessories store
  • Truck parts supplier
  • Truck rental agency
  • Truck repair shop
  • Used truck dealer
Working hours
  • Monday:6AM–9PM
  • Tuesday:6AM–9PM
  • Wednesday:6AM–9PM
  • Thursday:6AM–2:30PM
  • Friday:Closed
  • Saturday:6AM–9PM
  • Sunday:6AM–9PM
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Cash-only:Yes
  • Checks:Yes
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