Had a nice cashier...found what I needed.
I enjoyed my shopping experience... It was clean... They had some of my favorite items on sale... Most of the gem stones were gone but I found a few good ones..the customer service was amazing.... Over all great experience....
It wasnt very busy and the lines moved slowly and not much to choose from and a lot of empty space, but I was happy to find what I was looking for.
This location always has kind staff members. Some areas arent the most organized but because it is in a high traffic area I suspect that would be very hard to maintain. Though some areas are in disarray, the store overall is clean. Order pickup has always been a quick and easy process here as well.
This location was great! The staff was transitioning from Christmas to Valentines and Black History month but the aisles were clear.The store was well-maintained and organized. Items were in stock and I found some really great buys!!The staff was amazing. Everyone was friendly, courteous, and helpful. A Christmas item did not ring up correctly, the manager quickly came to the registered and adjusted the price! I will definitely give this location two thumbs up👍🏽👍🏽!
Easy to find what I wanted,helpful staff
Found exactly what I was looking for, with help from courteous employees!
Very nice store and sales staff.
If I could give this store a zero star rating I would. Employee said she couldn’t help he because she was “off the clock”…. As I continued to shop I watched as she aimlessly walked around the store stocking items. If you want horrible customer service come to this store!
Im always pleased with this locationVery helpful employees
Love this place they have everything
Had what I needed, quick checkout
They did a excellent job on framing some pictures.
They had exactly what I needed for an art class. Staff was friendly and professional, helping me find the necessary items.
Always a pleasure to shop here. Associates are very helpful when needing to find things.
The store was very clean and everything was organized!!! The customer service was wonderful 🙂
Nice store, somewhat hard to find things. I love the store thoe
Store was clean and associate was helpful and friendly but didnt have what we needed.
Store was kind of disheveled. Employees seemed more interested in visiting with each other than seeing if customers needed assistance. I found what I needed. Checkout line was long.
Very friendly and helpful. The girl I asked for help showed me 2 different clearance aisles for the planner I was looking for. There was a bigger selection than what I thought. She was real friendly and helpful. It doesn’t matter which Michaels store I go to, the associates are always so helpful and nice.
Always greated by staff cheap pharmacy
Friendly staff and they almost always have what I am looking for. The frame department is amazing, thank you for making my special moments pop on my walls
It is a larger store and they had everything I needed. Cashiers were very polite and no waiting in line.
Clean and employees were friendly and helpful.
Very friendly staff, but there were some areas of the store that were a little bare. The picture frames was one area that could use some attention.
Very nice cashier and store.
Great place to shop management is very good at helping the customers when they cant find the items they need. What is it
Nice product and cheap
I can always find what I need here.
They had exactly what I wanted and were kind and helpful.
Framing is very impressive especially Miss Chevi or Chevy. Incredible job each time!!!
I called and was told they had no cemetery stands but decided the person I was talking to on phone never went and checked to stopped by and a nice gentleman showed me the ones they had on flowers and then helped me locate some larger ones at another store.
This store is nice. Every time I visit here I have a lovely experience.
They didnt have a lot of the things that I was looking for. But the staff was extraordinary. I left my mask at home after walking around the store a few times a manager asked me if I needed one. I was happy to accept
Only one employee on duty and she was at the register. No customer service.
Should have been closed.. went to see if the had any mens watches. Zero. So I walked through the mens section..looks like a thrift store. Not impressed
Buying tank and helicopter models for my grandson. They have a good selection. Along with all the accessories that go along with model building.
It is very cramped with few aisle labels, making it very hard to find what you are looking for. However, they seem to have a decent stock of paint and other supplies, if you somehow know where to look and are not afraid of running into people (literally!) a few times.
Always excellent products never have enough time or money for all the crafts to look at.
No longer stocks frames or DIY basic framing materials above 36. Has to be custom built and not very affordable for casual applications.
I love this store! Always finding coll things to craft and gather new ideas. I usually only buy from clearance but occasionally pay full price if I cant live without it. Store is clean and well organized so its easy to find things staff is friendly and helpful.
Found every thing we ever need for arts and crafts.
Great experience!
I always go there for Halloween, Christmas time. Love it
Nice store, staff are friendly. But I feel that this store doesnt carry enough stuff.
Friendly service
Its tha bomb!
Great variety
This location is a bit unorganized. Items are not in the correct location, price tags are either wrong or not there at all, and a couple of the employees seem to be bothered when they are asked to assist. I enjoy shopping the deals that Michaels has to offer, just wish this location would make it easier.
The employees and management at this particular location are always incredibly helpful and polite, even if they all have that slightly dead look in their eyes from working retail and dealing with the public all day.
Prices are very high and not much variety. They sale helium balloons but dont have the helium to filled the balloons.
Very good place to get arts and crafts. They have Halloween decorations, fake flowers, fake cactus, candies of different sorts and a small amount of things home related. My kids really enjoy it and I enjoy the selections of dinosaurs and animal toys to play with while they shop. Great staff and store.
Courteous and conversational staff. Asked me if I need help. Unexpected low prices on some key holiday decor items. Good clearance items.
Great people great prices. We will see about their financing and layaway. Ill be going back very soon. I know exactly what I want and Im excited to see if they can make it
Good craft store
Has all sorts of crafty stuff, I just wish their sewing section was larger and they had more then one or two sewing machines. Some stuff was over priced too.
I have always loved Michaels. I go there to get inspired and I always come out inspired. Hated that they moved from the University Drive location. Great prices and lots of options. Always a win.
I love Michaels but there is NEVER help. 3 people cannot check out and man the floor. They do the best they can but....Pricing is not consistent for the same product on the same shelf, $.30 from high to low. But there again 3 people cant do it all. GET THEM SOME HELP!
Its always good to have a craft store!
I shop in here a lot and buy on line, pick up in store! Its like my home away from home. Discounts, Discounts, Discounts everytime!! Who doesnt love those?!? Most associates know me by name and greet me when I come in! Im overdue a visit as a matter of fact 😉
They are so helpful and takes the time needed to answer your questions and help buy the right item to make you happy. Great cust service from Emily in Custom Frames Dept. Thank you.
Very friendly staff who were very knowledgeable about framing, as well as any other item in the store I happened to ask about. He knew which isle and where well enough to send me on the hunt. Thanks for the help!
Showed an item in stock online that after driving an hour and getting there right after opening was not available. Said item was not available to purchase ahead and pickup. Only option was in store purchase. Almost seemed like click bait. 😔
Im not sure if its Under New Management or what but they have totally re Vamp the store into a utterly butterly confusing layout with nothing but child train kits and the majority of the case they do still carry high-quality pencils and drawing products but they have moved them all out of the normal place that they were where is where most of the adults that spend money there wood like to be able to find them quick and simply. It is also Shells wall ceiling tile everything is painted white even the floor its either going through a makeover or somebody bought it and gave it a makeover but its horrible however I did like colored pencils there cuz I needed 36 colored pencils so it still gets three stars
Great place for all crafting projects, especially if you are a Reward Member as you get emails on upcoming sales and coupons. Easy returns also. Only problem for me is the aisles are often to crowded and makes it impossible to use shopping cart without bumping o to displays or to even turn around in a aisle. Customer service is always great.
Kinda disorganized at this store, but I love Michaels!!!
You can always find what youre looking for at Michaels even if its last minute to decorate a crown for your granddaughter who is going to graduate and its senior day 20/20 from my granddaughter Montana and Im visiting a Michaels in Alabama because I happen to be in Alabama now with my grandchildren I usually go to a Michaels on in New Jersey on Route 22 I think theyre both great places for any kind of crafts or frames or just anything that has to do d i y
Great craft store. Not as many options as other big box stores around and the prices are a little higher, but a good selection when I need other options. More knowledgeable staff that seem to enjoy crafting instead of just being a job.
Great yarn, great sales and everyone is so nice!!
Got what I needed for good price.
I love this place. The staff is always very friendly, helpful, and knowledgeable. Even if the employee doesnt know exactly what or where the item youre looking for is, their team can always point you in the right direction. Love this place more than hobby lobby now. I usually get in, get my stuff, and get out in less than 20 mins. Great hobby shop.
Good
Friendly service and Covid cautious environment. Masks are mandated.
Always a pleasure to shop at michaels
The cashiers were amazing and nice they got the job done quick and they were so upbeat and kind
Very helpful employees and always very nice. Very clean and organized store and of course always great prices and coupons to use. Highly recommend this store.
I go here quite often and I love it. Its a bit pricier than Hobby Lobby and of course not as big but I always find something I like. The only complaint is the wait to check out is always long. I am usually going during my lunch time and have regularly had to wait in line longer than I actually spent looking at items.
Had what I was needing I was also asked by two different associates if I needed help finding anything. Checkout was quick as they had 3 lanes going.
Good prices. But not much in stock. Great for craft supplies.
The cashier not only didnt speak she was not careful when bagging my somewhat fragile purchases. Too many other craft stores available in Huntsville/Madison to deal with rude customer service.
I could get lost in a craft store...if you like art type crafts this is you store
High traffic at entry/exit to shopping center. limited parking spaces. store is clean and well organized. aisles are tight, however. ample selections/departments. coupons and sales are abundant.
Useful craft store, contains pretty much all the widgets and doodads you need for most craft projects. Not quite a one stop shop, but pretty close.
Great prices, best place to buy vinyl for my crafts
Good customer service.
Great selection and very friendly workers! Went there to find stuff for my wedding reception and they had a lot of amazing deals!
Great store. Everyone is so helpful! Jason deserves a raise for being so kind helping me over the phone
Michaels has so many wonderful items that I have to shop with blinders, seeking out what I really need! Sales and coupons also appeal.