We had a wonderful experience at Audi today. After searching online, we spotted a beautiful A5. We filled out the online inquiry and asked specifically for Harry who we had spoken with in the past. He promptly contacted us and set up a time for us to meet him. At the appointed time, he was ready with the car. He was very thorough and the entire process was easy and painless. We were in & out in less than 3 hours. Everyone in Audi was very professional and courteous, there was no badgering, and no hidden agendas. We highly recommend Harry & the Audi team for new and used needs!!

Wow! Honestly the best experience I’ve ever had! Jerome was our Audi Specialist who helped me drive away with ease in a Mercedes ☺️ He made the process so easy and was beyond kind. We had gone to carmax thinking it would be an easy process and were treated pretty poorly. He was amazing and I highly recommend this location for all your vehicle needs! The entire staff was friendly and customer service makes the difference! Thank you guys for all of your help and making me a very happy customer! 🤍

I had an appointment at 10 am this morning but when I arrived, they said the tech wouldnt be there until 11. I went to get a scratch painted and they did an absolutely terrible job. It looked like they just dabbed painted on the scratch. Naturally, I was unsatisfied, and I let it be known. They wanted to charge me extra to correct their amateurish work. Not to mention the fact that they originally told me it would be $50, then they told my husband it would $90. Then today, after they half painted my car, they told me it would be $199!! I also asked them about the air filter latch they were supposed to have ordered in May, they said it might have gotten lost and they will have to reorder it. They never called me to let me know!! Also, Chris Cooley - service consultant- is an absolutely despicable human being. He is incredibly rude. Word of advice Chris, when someone is speaking to you, you respond accordingly and in a courteous manner. Unfortunately, this is the only Audi dealership in the area, otherwise I word never do business there again. I will be sure to dissuade everyone I know to NEVER purchase a vehicle there.

Great experience at Audi Huntsville. We bought our dreamcar, a 2016 Jaguar F-Type R. John Boesing took good care of us with a detailed car and a full tank of gas for the ride back home. Excellent service!

Great buying experience! Our salesman, Harry, worked with us and went out of his way to make sure we were satisfied, even during some unusual issues that cropped up beyond the dealers control. We loved our loaner, and our Q5 Hybrid is amazing! If you are car shopping, you MUST visit Audi before making your decision!

I recently went to the Audi dealership with my wife to purchase her dream car. Little did we know we was going to have the best experience purchasing a car from a dealership we ever had. Our salespersons name was Travis he was extremely professional and upfront and honest. We had a great experience and Im looking forward to making another purchase from them .. if your looking for a great experience get in contact with Travis hes a great salesman.

I would not recommend this dealer to anyone. I bought a $41,000+ luxury car from them and they will not put new brakes on it even though I showed them their inspection of the car was incorrect. The brakes are metal on metal and the inspection shows the brakes at 8mm. They lie on their inspection reports and then when you catch them they wont fix the problem. I even talked with the GM about it and he said he wont fix the problem. I have only had the car for a little over a month. Terrible customer service!!!

Excellent experience! Austin located an excellent Ford Expedition Platinum that fit us perfectly. Thanks again for one of the best car purchase experiences we’ve ever had.

I was very pleased with the service I received at Audi Huntsville. The staff was knowledgeable and professional. I really liked the video I received by text of the technician going over the car.My windshield had a small chip in it. Jeff called me to inform me that they could repair it for a small cost and it wouldnt take any extra time. That saved me from making another appointment to have it repaired. I appreciated the attention to detail!

My husband and I had such a great experience with Audi Huntsville. The team was very knowledgeable, efficient and friendly. My husband worked with Mark and Eric- and got him an amazing deal on a Q7...so good in fact I decided to trade my vehicle in for a new Q5! We wont go anywhere else for vehicles now!

I had an outstanding experience at Audi Huntsville. Mike Reed is exceptional and very easy to work with. Mike took the time to explain the key features of the vehicle I was interested in, and our negotiation on pricing was transparent. These guys are very fair up front and do not force you to haggle for a good deal. I would absolutely recommend Audi Huntsville, and Mike Reed specifically, for any new vehicle needs. This was an excellent customer service experience!

Everyone was very nice guiding me to Parts. The gentleman in Parts was very nice and helpful. Will certainly consider returning.

The staff at Audi Huntsville, Al has been exceptional to work with. My Audi Specialist, Harry has gone above and beyond to get me the perfect Audi. Brad in finance was wonderful also. I have never been treated so well by every single employee at any other dealership I have purchased a car from. I can not thank everyone enough!!!I will be an Audi girl from here on out!!!

Audi Huntsville was fantastic to deal with! Great shopping and buying experience from start to finish. I reached out via the website and response was immediate, both via text and phone. Harry Norton is an excellent Audi brand specialist - very professional, prompt, polite, and knows Audi vehicles exceptionally well. He took the time to walk me through the vehicles features, take about specifications, and covered warranty/maintenance aspects fully. His follow up on questions, financing, and service after the sale is excellent - I would strongly recommend Harry to anyone who is considering shopping for a new or use Audi (or other brands in stock)! Overall the buying experience at Audi Huntsville was as I would expect - top notch professionals, excellent customer service, and a willingness to go above and beyond for the customer!

I absolutely love my A5 Audi Cabriolet… Audi of Huntsville is a fantastic dealership… Austin found me the perfect car… he spent time explaining all the technology and the wonderful features my Audi has… Of course, I forgot some of the information and I called Austin for help…he actually made and sent me short little videos to answer all my questions!!! This has been the best “car buying” experience I have ever had…THANK YOU AUSTIN and Audi of Huntsville…Mj

Had a fantastic buying experience today in purchasing my new A6! Everyone that was a part of my deal was polite, knowledgeable, and truly had my best interests in mind. Unlike other car buying experiences I’ve had, they didn’t try to sell me a bunch of add-ons and things I didn’t need - they just fought to get me the best price on my lease and were highly transparent throughout. Harry was an outstanding brand specialist and went out of the way to make sure I not only made the right decision in a vehicle but also took time to walk me through the all of the features on the vehicle before I left. This was the best car buying experience I’ve ever had and I enthusiastically recommend doing business with them!

Best car buying experience I have ever had. The reason for this statement was the unparalleled support from our sales advisor Austin Creel. He made the entire process simple, streamlined and actually enjoyable. Highly recommend you ask for Austin!The entire Team was helpful, courteous and extremely professional. I will definitely buy my next Audi from this Dealership and Austin!

John was awesome in helping me find a new audi. Much appreciated!

Fantastic buying experience. I cant recommend Harry and Courtney any more highly. If youre in the market for an Audi, go see them. The staff in general is fantastic; warm and inviting.

I have worked with Jerome Brown twice now and he is the best salesperson Ive ever worked with. He is attentive, knowledgeable, professional, and kind. I have always felt like he cares about decisions when it comes to purchasing vehicles and I will work with him as long as he is with Audi.

Travis was so good to us.Bought our latest vehicle here.Great customer service!!! 💯👍😁

Fantastic buying experience as I was purchasing out of state. Courtney Brown was my sales person and Eric Hedges was the GM that handled a lot of the logistics and communication. Great service from them. Id recommend them to any buyer, whether out of state or local. I love my ride! Thanks guys!

We have purchased two cars from Jerome Brown. Both times were smooth and easy thanks to Jerome Brown and Mark Tucker. Hands down the best car buying experiences we’ve ever had.

Had a fantastic buying experience on 2021 Q3 here. Very professional and friendly transaction. I would recommend this place for my friends

I love my new preowned Audi Q3! Harry made the entire process a pleasant experience. Thank you.

Audi of Huntsville provided me with EXCELLENT service when I recently (March 2021) went to look at possibly purchasing an Audi; this would be my first Audi purchase. I ultimately decided to make the purchase, in LARGE part because of the level of excellent customer service care I received, in particular, from BOTH Jerome Brown and Mark Tucker. If you are in the Huntsville area and are thinking of buying/leasing an Audi, I HIGHLY recommend paying them a visit. I am extremely pleased with my purchase and with the level of customer service care I received!!!

Bought a car from here that didn’t end up being what I thought. Customer service helped us work through it and they are doing all they can do to help us! We appreciate them!

Fantastic service and knowledgeable staff! John Boesing was super helpful and very pleasant to do business with. When we arrived at the dealership he was busy and took the time to stop and help us find exactly what we were looking for! Excellent service!

A car buying experience made fun and simple! As an “out of towner” I first want to give Harry Norton a huge shout for finding me exactly what I wanted and having patience to deal with it all virtually. He is super kind, fun to work with and over delivered on all of my expectations!!! His low pressure approach made me feel comfortable taking my time to find and decide on the right fit for me - and I certainly found it in my beautiful Q3! Another notable shout out should go to the finance manager, Mark Tucker. He answered every single warranty and finance question I could possibly think of and I didn’t feel rushed for one second. He’s extremely knowledgeable and great to work with. My experience with the Audi of Huntsville team was worth the travel from Illinois 100 times over.

My car buying experience with Audi Huntsville was wonderful. Great custom service the staff was friendly and very helpful. I appreciate how my Sales Representative Mike Reed went out of his way to ensure I got the Audi I wanted and was happy with the vehicle. Thank You Mike.Very satisfied customer!

Great experience today at Audi of Huntsville. Thanks to Harry Norton for helping us find the perfect vehicle for our soon to be 16 year old! He did a fantastic job! Thanks to Brad in finance for taking time to explain the warranties and helping make the process simple and seamless! We appreciate the team at Audi!

Audi Huntsville provides world class customer service and satisfaction. Harry Norton and Mark Tucker made the experience stress free and enjoyable. And the information provided on the car features and controls and the setup of the user interface was outstanding.

Another great experience at Audi Huntsville. The entire staff has always been amazing over our last 3 purchases. We would like to especially thank Jerome and Mark for being so friendly and professional during the purchasing process and also the great after purchase support when needed. Hands down the best dealer and sales staff experience you will find anywhere!

The employees at Audi made us feel like family. Austin Creel answered all of our questions. Highly recommend.

Even though they did not have the part, instock, that I was looking for. The parts staff was very friendly and knowledgeable. The receptionist was very friendly and offered to walk me to the parts counter. One of the sales guys spoke with me about the cars in the showroom and did not try to sell me one! Nice guy.

Ask for Jerome Brown, he is the best! He made the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. I walked out happily and appreciate the great customer service.

I had a wonderful experience at Audi of Huntsville! The entire staff were very friendly and welcoming. I want to thank Mr. Brad for being awesome. He was very patient with me and very helpful. I would definitely recommend!

Recently purchased a vehicle for my son from the Dealership. Originally we spoke to John who was very helpful. We returned to test drive the vehicle and John could not be there that day so he set us up with Jerome. Everything went smooth and I found both gentlemen to be knowledgeable and professional. Thank you both.

This was the best car buying experience I have ever had in my life. Not only did Eric Hedges patiently work with me, he educated me along the way and helped me get something better than I could have ever come up with on my own. Ive never experienced such a white glove service from start to finish. The icing on the cake was getting to walk in the dealership and have every team member bend over backwards to help me tie up the loose ends. I am not someone who enjoys the car buying experience, but this entire process made me rethink that. Job well done!

Thank You Audi Huntsville! Harry did an amazing job finding me a Q5 Sportback in District Green! I love this car and I couldnt be happier with it and my experience at Audi of Huntsville!

Great experience! I get very nervous about big purchases so any non sense can quickly scare me off as I am also in sales, but this place was so nice, calm, truthful and helpful . I felt completely calm the whole time . There wasn’t any back and forth to see if the manager could get me a better deal . You know the game . Best deal up front . They just didn’t have anything to hide where product and service were concerned. I’ve been to a dozen lots and gotten pretty far in the process at least half a dozen times in the past 3 months and there was always something being hidden which made more nervous either about the terms or the product itself, NOT HERE, upfront information sound product for a great price . Harry was a huge help to me and a saint for dealing with me being crazy . Then Mark was a huge help with the paper work never once made me feel pressured or unsure . If you want to shop were people do their job well and that’s it no tricks or games shop here . Great group of people that are immensely respectful to everyone .

Awesome experience. Harrison was great, truly a pleasure. Not over-whelming and extremely knowledgeable of the vehicles. Most importantly - honest to his word. Great place and look forward to future business here.

I went to get a key fob program, they couldnt do it and charged me 200 bucks for there attempt. Smh

My husband Joseph Anderson and I made our second purchase with Audi of Huntsville this past weekend and the buying process was excellent. Our salesperson Jerome Brown went above and beyond to see that we where treated with the upmost respect. We would recommend Audi of Huntsville to everyone. Thanks again Jerome Brown for all you did.Signed Pamela Pitts Anderson

Great experience with dealer. Honest fair pricing. Thanks team for the new car a taking my trade in.

Great inventory options and a great staff...period! I highly recommend going to go see Anthony Leach

Just had my e-tron serviced for the first time and take care of a couple recalls. Chris did a great job and the walk around video from Joe was a very nice touch. Extremely pleased with service I get from Audi Huntsville.

Can’t recommend Audi of Huntsville and especially Jerome! Super easy process. My biggest pet peeve about looking for new cars is the pushy salespeople. You will not have to deal with that here they were helpful, accommodating, and just overall easy to work with! I love my new carUnfortunately just 3 weeks after purchasing I heard terrible noises while the car had its air conditioning on. After reaching out Jerome got me in and had the diagnosis charge removed unfortunately after diagnosis it was going to be $900 they were unwilling to help us either fincance or knock something off. I took it to Midas which also stated it wasnt serviced at all before being sold. So things like oil change weren’t done. I was lucky it didn’t damage my radiator. The back auto hatch also broke within 2 weeks of having the car. Jerome did his best to help us but the manager didn’t even reach out. I felt like they just wanted this car off the lot and I was poor customer who fell for it. My husband really liked the Audi A4 but we will not being buying from Audi again.

WOW! Hands down best experience Ive ever had with any dealership. Harrison was patient, kind, and willing to work with me when I just had a deal fall through with a different Audi location. He listened to what happened and said were going to make this work for you. I dont think they said no to anything I asked (though I believe I was trying to be fair, not a cheapskate). The GM, Eric was also very kind and even knew who I was when he saw me. I will definitely be coming back for my next Audi and recommend to any friends interested! I felt like family. Thanks again for everything!

I live in near Birmingham but I drive to Huntsville to have my car serviced. The guys at Huntsville are much easier to work with and they treat you like you matter. I had rather driver the 100 miles to Huntsville Audi than the 30 miles to Birmingham Audi.

Our Audi Q7 has had a battery drain issue and we have had it to Audi 3 times now to get the issue fixed. The first time they just programmed a new battery. The second time they told us we needed another new battery and they tested it to see if anything was draining it and they said nothing was. 1500$ later we brought it home and 3 days later it was dead again. So we took it back and it has now sat there for 2 weeks and they still have not gotten it fixed. This is our family ride and is extremely frustrating. I understand they are busy but this has been an on going problem that has lasted over a month they are just putting us on the back burner. we have already spent alot of money with the problem still not resolved and without a vehicle for over a month.

Audi of Huntsville made buying my new A3 super easy!! Harrison is very knowledgeable of the vehicle and all of the features, he made my buying experience a pleasure with no hassle! The entire team at Audi of Huntsville made me feel valued as a customer! Great Overall Experience will definitely recommend to anyone looking to make a purchase!

Absolutely easy buying process. Jerome and Mike were very informative on my Audi 2020 q3.. If your looking to purchase an Audi this location is the way to go.

Great cars, great people, great coffee, and comfortable chairs! What else could you want? A free R8 perhaps?

Everyone at the dealership was very nice and extremely helpful. They were easy to do business with and made sure my experience was a great one. Sales, Finance, and Service departments are all top notch!

Audi of Huntsville provided an incredible car buying experience!My family and I were able to get great deals on two beautiful brand new 2020 Audi S8s! Wed like to thank Eric, Mark, Mike, and Joel in particular for all of their help, expertise, and generosity! We would also like to extend a special thanks to Miranda for her help and recommending Audi Huntsville to us! Every team member we encountered throughout the car buying process was knowledgable, attentive, honest, kind, and enthusiastic. The Audi Huntsville team is truly outstanding. Excellent customer service that is unparalleled.

Audi of Huntsville made buying a car easy!! Harrison is very knowledgeable of the product and all of the features, and this says a lot because the Q5 is packed with tons of features and the latest automobile technology. Eric is an excellent GM and the whole team at Audi of Huntsville make you feel valued as a customer!Great Overall Experience

Excellent all around experience. Knowledgeable, helpful, communicative, and straightforward sales team. Thanks to Courtney, John, and Mark for working with us. Our new A6 is great.

The salesmen were not pushy and listened to what I was looking for and showed cars based on that. No needless upselling or showing cars I wasnt interested in.

I bought an RS Q8 from Harry. Harry and all of the people at the dealership were great. I’d recommend and I’ll be back.

Nice folks, easy to work with. Sales has good data on the cars, even EVs.

Brad helped me find the car that was a perfect fit for me, he listened and promptly responded to my questions with honest and thoughtful answers. My Audi Huntsville experience was easy and seamless, and I feel like I can trust them to be professional, prompt and thorough in our relationship moving forward.

Outstanding customer service. The team at Audi Huntsville Service always finds time to hear and address my concerns. I wouldnt take my care to anyone but them!

We have known Scott, the service manager, for many years. Though we did not own an Audi, he always treated us as family when servicing our vehicle. When it came time to buy a new car, Audi was high on our list. Scott introduced us to Harry who became our sales representative. Harry was fantastic. He listened to what we were looking for and took the time to show us several models to consider. Harry is extremely knowledgeable of the Audi brand and was able to answer all of our questions. We never felt pressure to buy, he was very patient and made the buying process a positive experience. The Huntsville Audi team is focused on customer relationships and service. If you are in the market for a new car, I highly recommend speaking with Harry.

I love my new Audi Q3! It’s perfect for me and fun to drive. Our Audi specialist, Harrison Norton, was very patient, knowledgeable, and very easy to work with. He was easy to contact to ask questions and even met with me one on one after a week of having my new car to make sure I was aware of all the cool features of my car. I highly recommend Hiley Audi and especially Harrison Norton! I appreciate their great customer service!

Do not do business here. They are not a real car salesmen here. Low ball lower than kelley blue book offer lowest price. However, theyre trying to sell a used for a new price and wouldnt budge on the Toyota tacoma that listed on cargurus app more than 200 days. The finance guy wasnt even trying to work with us to earn our budget on used truck. Dont buy here unless you want an audi.

Jerome and Mike were excellent in assisting us in purchasing our new Audi Q5.

Just purchased my second vehicle from Audi Huntsville! John Boesing proved himself to be a knowledgeable and patient sales person. Throughout my buying experience I wavered several times on what I wanted and financing options. John answered ALL of my questions, over and over, again and on the rare occasion he didnt know, he sought out the information and followed up in a timely manner. I never felt pressured to make a decision and appreciate his graciousness as we worked through the details!

Bought an S5 from Audi Huntsville through Mike Reed. I live in Atlanta, so we spent several days making sure the financing was buttoned-up before I made the long drive there. He knew I was trading in a lease and had spoken several times with finance to confirm the numbers, so all was well. I get to the dealership and it turns out the car he claimed was certified wasn’t — nothing was offered to me for being misled, but I agreed anyways under the predetermined terms that Mike would have my wheels painted. After purchased, the car stayed in Huntsville for a week getting small body touch-ups done and for the wheels. I checked in with Mike nightly, and he assured me the night before we were to meet that the body work was done, and wheels were painted. He showed up to our meeting location with 400 additional miles on the odometer with his wife and kids in-tow, no work had been done to touch up the front bumper or parts of the side panels, and he agreed to get me in contact with his Atlanta shop. He went unresponsive to request, and I find out the wheels were painted without clear coat, so I had to pay full price to have them redone. In the time he had the car, I had found out that I owed the city of Atlanta $3500 in tax fees for trading in a lease out of state. I immediately contact Mike and he assures me Audi will resolve the issue. After countless attempts to contact them without response, We meet and I express to Mike that I need answers. Turns out, per contract, I couldn’t return the car for ‘a sudden increase in agreed-to price due to taxes’ after I took delivery of it, so I’m only left to assume I was ignored intentionally so the dealership doesn’t lose the sale. Needless to say, the finance manager finally let me know that it wasn’t his responsibility to understand tax law for a state just 10-15 miles from their dealership (GA), and the full cost was my responsibility. Horrible experience and I did everything I could to try and come to a reasonable amount that would satisfy both parties. Don’t go here.

Mike Reed is the best car salesman in the world!

Harry Norton responded to my inquiry and was very responsive, getting back to me in minutes about the availability of the car in which I was interested. The negotiations over the price were courteous and efficient and Harry connected me with the right people. In a short time on a Saturday afternoon, we were able to strike a deal for the car to be delivered to my house in Chattanooga 72 hours later . Harry responded to my texts within minutes and delivered the car without incident and answered all of my questions. It was a very satisfactory experience !

Harrison was above and beyond helpful providing exemplary service and I’m loving my new Audi!

We love our A4 and A6 and S5

To say my experience was seamless is an understatement! I am a hard person to please with an even more busy schedule and Harry Norton worked with me through it all! He found me the perfect vehicle for myself an my family. He talked me through the process of trading my car in and the process of purchasing the new Audi. He kept in close contact to make sure I had everything I wanted and needed. Also the financing department was amazing and very informative and answered all of my questions before I even asked. He also kept me in a budget I was comfortable in and did not push any extras, just whatever I was comfortable with. I highly recommend Audi Huntsville and Harry Norton.

I had a wonderful car buying experience at Audi Huntsville with Courtney Brown. He promptly called me in response to my web inquiry about a used Audi Q5. He had the vehicle ready when I got to the dealership and there was absolutely no pressure to buy. Great experience!

Always a pleasure dealing Hiley Audi for service and maintenance of my A5! Thanks again!

Hello AUDI HUNTSVILLE I would like to commend one of your employees on his professionalism as well as his mannerism. Having employees of this magnitude will totally enhance your business. I’m enjoying the vehicle! Thank you Mr. Jerome Brown for a job well done!

After 2 used car purchases this month, I decided to upgrade my daily car to another A8L making it 3 vehicles . After looking at other brands, this car came out ontop every time. The whole team at Audi was wonderful. Mike Reed is awesome, Mark in Finance, Eric who always acknowledges me when I walk in, Chris in Service - all the staff are the perfect dream team if you want to buy a new Audi or used car. I am so impressed with this group. I have now purchased I believe 9 cars in the past few years and it is difficult to go anywhere else now. Customer service is so high, I dont see myself going anywhere else. Awesome Job Audi Huntsville !!

Be very LEARY of this dealership! It’s an Audi dealership so you would expect the best. WRONG! I inquired about a $40k Land Rover Discovery HSE Luxury. I was told it was in perfect condition no issues. We agreed upon a price for the Land Rover and my Audi SQ5 as a trade. Harry, the salesman took my credit application on Tuesday 3/2/21 and a 2k deposit. We then set a date for pick up a couple days later on Thursday. I was then informed after all of this that it had a Lemon History but “it was no big deal, just something to do with the AC I think” salesman Harry said in a text which I have. I asked to see the Carfax before I came as I was told it was perfect condition before putting the credit application and deposit down. Sure enough I got the Carfax and it has a LEMON BRANDED TITLE! Harry the salesman said he was unaware in a text and that he is an honest person! But in the next text message (I still have as proof) Harry told me “we priced it right for the car fax” Which means they did know and were trying to pull one over on me. THIS IS ILLEGAL. You must notify a customer of this before conducting business.This is enough to make this a very skeptical shady dealership and I would be very careful giving your business here. I’ve done over 25 deals on cars in my life and NEVER have I experienced this not even on small lots. To beat all they put the car back on the lot for sale today 3/9/21! A Lemon has no business being on an Audi Lot!! I will be contacting Audi corporate services. Thanks for wasting my time and multiple credit hits!! UPDATE:Ive included a PIC of a text message with Harry so You can see that I was the one screwed without ANY type of an offer to fix from the dealership! Harry specially told me it had a clean title after telling me it had a lemon history to gain the sale. I never once received a phone call from the owner trying to make it right in any way. The only communication was a response to this review to lessen the damage on them not because they actually care. I’m a very understanding person and am looking to buy a car obviously so an apology from the owner and a GREAT deal on another vehicle just could have made this right but I waited days before writing this review and nothing. You do business with them and get the wool pulled over your eyes then it’s your fault. You’ve been warned

Audi Huntsville has won my future business with my latest purchase. I purchased a pre-owned BMW X5 from Brad. He made the process super easy and was on very friendly. The next morning after I got home I noticed that my car had a rather large oil leak. I called Brad and he didnt question me at all. He said they would make it right. He sent a truck to pick up my car an hour away and haul it back to Huntsville for the repair. From that point Joel (Sales Manager) took over. Super friendly again. reassured me that Audi would find out what the problem was and correct it. Turns out is was not a small repair. They had to replace a rear main seal. It took them about a week to get the parts and repair but Joel and Brad kept me updated.Audi Huntsville takes customer service serious. Even if I wasnt purchasing a new Audi, they treated me like I did. The next time I am in the market for a new car I will be going back to them. Cant say enough good things about my experience.

Meh was the only thought I had. We went to take a look at a used Q7 they had but the sales guy didnt seem intrested in selling a car so we left disappointed. We have never owned an Audi before and wanted to learn more the brand and take a test drive. While we dont expect to buy new the sales rep didnt ask our budget or even try to find out our situation. Just not the kind of customer service I would expect from a luxury dealer.

Had a great experience while purchasing my Q5 in Huntsville. Harry Norton helped me purchase the vehicle I wanted. Very personable and assisted with all our needs. Enjoyable experience so far.

We had such a stress free car buying experience from Harry. He was knowledgable and easy to work with. Everything from our test drives to signing papers was a great experience. Were very happy with our car buying experience!

Really enjoyed my car buying experience at Audi! Ask for Jerome Brown, he is a rockstar! Hands down the least pressured I have ever felt buying a car. They were honest, upfront, and carried a spirit of excellence that went above and beyond. Mark Tucker had us in and out of Finance within an hour. Thank you Joel Wickizer, your team did an incredible job. Keep up the great work!

Love going to see the new vehicles. They have a wonderful range of sedans and SUVs, and they are spaced so you can walk through or drive. I have already purchased an A6 and I love it, Im trying to get my wife to join the Audi family. I usually go after store hours so she doesnt feel pressured. I would rate it 10/10. Awesome place to visit and even better place to purchase a new Audi.

I found an SUV on the Audi of Huntsville Website that I had to drive and quickly sent a message. John Boesing contacted me back promptly and addressed all my concerns. He had the suv ready when I got there and was SO EASY to work with. I kept telling him I had never spent such little time at a dealership when buying a car. He did not push me to buy and even picked me up from the rental car business because I had no one to help me that day. I will forever be using him!

All AUDI Huntsville personnel that I dealt with during the process of purchasing my new vehicle were conscientious, knowledgeable and willing to address any issues along the way. Although the vehicle I wanted was not in their inventory, Harry Norton and the Sales Manager diligently worked with trade partners to locate the vehicle that satisfied my specifications. Once located and I approved, the vehicle was transported to Huntsville from Missouri. During transportation, the vehicle experienced some minor damage to the windshield trim. Once the damage was brought to Harry’s attention, he quickly had the vehicle moved to the Service Department to be checked out. In addition to the windshield trim, a wiring issue was identified. The parts have been ordered and I was provided with a very nice loaner vehicle to drive until my new vehicle is ready. The loaner was delivered to me at my home by Harry. My experience has been that AUDI Huntsville personnel are very much customer oriented.

Harry Norton made our sales experience awesome! Audi of Huntsville gave me a great trade in value on my car and an awesome price on my new car (which I love)! Thank you to Harry, Joel and the rest of the team! I would definetly recommend buying at Audi of Huntsville!

I had an awesome experience with Jerome Brown this week. He was patient, professional and his knowledge was impeccable. You have earned my fire purchase Audi Huntsville.

Mike Reed is a really good salesperson I ever seen, response my text and email quick when I couldnt make a call. Solved all problems of mine, I am happy they have such a good guy who really want to sell a car in this store.

Didn’t make a purchase, But will definitely be back. Brad is a excellent salesman. Not pushy at all. He is a fun guy and will definitely get my business in the future! Thanks Brad!

Harry and Eric made it an easy decision to purchase from Audi Huntsville.

I love Audi of Huntsville!! They have such a welcoming atmosphere and outstanding customer service. Go see Mike Reed... Hes the best! I am obsessed with my new Q3!! :)

So far so good. Just bought 2 cars from them and still feeling out the Audi team. Seem to be honest folks working with a great brand of vehicles. Will update this review once I have more data points.

I had the best experience with this dealership and my salesman, Jerome. I live in Nashville and have an Audi dealership here but the price, service and easy delivery I received from this dealership made it so easy to buy from them vs. my local dealer. I will continue to give my business to them even though they are 2 hours away from me. Thank you Jerome and Audi Huntsville for a seamless car buying experience!

The best service! I was assisted immediately. Brad Wilhite was superb! He was professional and extremely knowledgeable. He made recommendations based off of my familys needs and not his own agenda. It was like a family there. Even the other sales folks helped us out and got to know us. Brett Wickizer, Jerome Brown, and a gentleman named Courtney who was SO COOL! The manager Joel expressed so much gratitude for us and our time. We were even given some homemade jam from Mike Reed! Everyone was so professional and pleasant! Thank you guys so much for such a wonderful experience! Go check out Audi Huntsville if you are in the market for any car!

Took my audi to get service work on it, they told me it would be a couple days. which turned into 3 weeks, no communication on what was going on. After several calls it was finally ready. when i went to pick it up smoke started coming out and had to take it back less than 5 minutes of driving it. After they checked it they said it was an oil leak (which it didnt have before i took it in) Said they could not fix it that day and would be charged for it. Been trying to contact service manger and keep getting the roundabout.

I had a great experience with Audi Huntsville - the salesman Harry Norton did an awesome job showing me the car of my dreams. I highly recommend him and Audi Huntsville!!

I live in Maine and had been looking all over the country for a very specific S4 and am very happy that I found it at Audi Huntsville. Jerome Brown was an absolute pleasure to work with! It’s not the easiest thing to buy a car from 1300 miles away, but Jerome and Eric’s attentiveness and great customer service made it simple. Thanks guys!

I could not be happier!This morning, I purchased a 2015 Lexus RX 350 from Hiley. I had the best, hassle-free experience. Absolutely zero pressure from any of the sales team. I want to thank Alan Benefield & Mike Reed from the bottom of my heart for making this happen!!! I highly recommend visiting Hiley for any future used or new car needs.