I got 4 new tires, make an appointment if possible! Only took an hour. My salesman John A. Was courteous and professional.Helping me get a rebate, and he was very knowledgeable! Answered all of my questions. The whole team was great!
Theyre fast, affordable, and friendly. Ive bought a set of tires here and was happy with them. A different car had a leak so I brought it in and they found the problem (a small screw) and patched it free. Great place to go for tires.
This store does not lack and will attend to you before the doors even up at 8 am. Greg and his team do an amazing job. Customer service is always great and wait time is not bad either. Had a nail in my tire with a projected time of departure for 45 min. They got me in and out within 15-20 min. Great store and employees
First rate shop. Discount tire has figured out what so many employers try to they have nothing but happy employees. You can tell by the attitude in their jobs the smile on their face. I would love to say this discount tire is different than the rest but they arent Ive been a customer for over 25 years and theyre all the same Ive never met a bad soul yet. I dealt with both the retail and the mail order on the phone in person in emails and they never disappoint. Keep up the good job guys
They sure do have a system here. Normally Id fine that to be a pain. But they have definitely it down real smooth. I was seen quickly and my car was done much sooner then the estimated time and they were very busy.
Staff is very friendly. I always appreciate there excellent service. Being so good comes with a price. They are extremely busy. You will need a ride or sit around for several hours.
Discount Tire in Huntsville has been consistently providing peerless, top-notch service for years. Not only are their prices competitive (they’ll match other prices) and their inventory bountiful, the demeanor of the folks who work there is always affable and gracious, and certainly professional. It can’t be easy to bust a** all day long out in the shop and simultaneously be so courteous to all different manner of people that pour in each day, especially when a substantial number of those people are likely stressed out and in a bad mood from whatever situation that caused them to need new tires in the first place. I’ve never once had a bad experience there and neither has anyone in my family, and we’ve all been using them for over a decade.Best in town, hands down. Can’t recommend them highly enough.
Jon A treats us like family. I go an hour out of my way to come here because the service is great and obviously the quality is on point. All around the place to come! Make sure y’all request Jon A!
We had a blow out while it of town... Lucky it was 3 miles from here. They were very accommodating and got us back on our way in no time.
Wanted to send a shout out to Greg and the team for a Thursday job well done. I was at Huntsville State Park and had a flat on my camper. Was supposed to be checked out at noon and with the help of Discount Tire, the quickness of the intire team and the patients of the park, I was fixed up and on the road in no time.
Stopped in while driving cross county. Got a low pressure warning. Because of the holiday weekend they had a tire air pressure station set up in parking lot. Was able to get in and out quickly. Thanks
Poor kids working out in the heat was kind and courteous even with sweat 😓 running down his forehead!
Love my local DT guys. They know me and my trucks and I always get awesome service! Only place I go for my tire/wheel needs.
Fast friendly service. Good value & quality.
This is a good place.They will check your tires and air pressure for free no questions and no obligation.
After being talked into 4 tires. Before I left one of my tires went completely flat. If it werent for me having problems with starting the car which delayed me leaving a bit I would have be strand with a flat again. Not impressed!
Great, do not go anywhere else for any tire needs
Have been needing new tires for awhile so I finally decided to do it one Saturday while I had some free time. Got online and made an appointment for that same day in the afternoon. I showed up and was helped immediately, ordered & paid for my tires that happened to be in stock & they were put on for me within minutes. I was back on the road roughly 35 minutes after arriving to the store. EXCEPTIONAL customer service. There was a 2 hour wait without an appointment & I was shocked that they maintained the upmost professionalism in sticking to their scheduled appointment times. Will definitely be recommending any and all friends in need of tires or tire servicing to shop at Huntsville Discount Tire. Thank you so much for the friendly atmosphere & timely service!
Good service, great prices.
Fantastic service, employees inside and out are friendly, efficient, and courteous. Never do J feel like a transaction, I always feel welcome, treated like an equal, and when I dont understand something (or have questions regarding anything), theyre generous with their time - to a point. Ive never walked away from here feeling taken advantage of, abused, or made to feel inferior. Recently bought a new car and as luck would have it, for a screw in the back right tire - slow leak. Theyre performance tires, costing nearly $400 a piece - the local Ford dealership had them, and I knew I could get them that day - I opted to special order them with Discount, waited a n extra day for it, and even paid to have them warranty each other tire (didnt know they offered that!). Been doing business with them for well into 20 years, and always will, because of this location, their crew, service, and environment.
This place is awesome. Because of that they are busy but its worth the wait. Staff are friendly and knowledgeable. Will always use them for my tire needs
Excellent staff! Poor guys need more cold water on hand during the hot days.
I pulled into Discount tire after work around 3:30 p.m. because I noticed that I had a nail in my tire. I was informed at check-in that there were about 21 cars ahead of me. I didnt want to risk having a blowout on my way home so I waited. After about 45 minutes to an hour, a service tech came and asked me If a vehicle that did not fit the description of my was mine; I told him no as well as which vehicle was mine. He walked away and I sat an additional 2 hours waiting on my vehicle. It was ready, but I was not informed. I understand that things happen and, but communication is key.
I placed an order online yesterday afternoon for a set of four new tires for my 2008 Ford Edge and within a half-an-hour received a call from Ryan confirming my appointment for installation at 2 pm today.I arrived early and although I was not in any hurry, noticed that there were several customers ahead of me.I was out by 2:22 pm with a brand new set of Michelin tires and could not be more pleased with the care and outstanding customer service!
I rarely write reviews however Gregory Watson (store manager) at the Discount Tire in Huntsville, TX deserves one. I have always known what Discount Tires overall objective has been (and its not tires), its customer service and Gregory exemplified and confirmed this by making sure he did everything in his power to help me get back on the road after barely making it to his location. I am very thankful and appreciative for his and his staffs efforts and will continue to enjoy this companys admirable customer service model. Thank you, Greg.
These guys do great work with all my vehicles. They have repaired tires for me at no charge, replaced tires for me when necessary and they are always fast and friendly. This is why I will continue to be a Discount Tire customer.
I visited discount tire today in Huntsville. I informed the salesman that I needed 2 front tires knowing I need to replace all 4 not getting paid again until next Friday I instructed the salesman that I wanted tires installed on the front I will be back next week for the back. Upon installation they come out telling me I have to buy a 3rd tire and I could not leave with that tire ( EXTORTION ) then installed a donut on the front and my two new tires on the rear. They said it they had to install tires this way after instructing not to touch the rear. These tire monkeys can’t follow simple instructions.
Great customer service, will definitely be back.
5 stars for Clay such an amazing guy! Great service from him, and great prices on tires.
I came to the Huntsville location an hour after closing and they still replaced a flat tire that I had purchased 5 months ago and aired up another tire, free of charge. Their staff was also very friendly and helpful. Ill only use Discount Tire from now on.
Woke up to a low tire indicator...was close by...checked in and was out in no time...always ready, courteous and professional...
Honest and good people. Professional always.
I went in for one tire, and from check-in until I left I wasnt there an hour. Fast and knowledgeable about what they sell.
Just a really Great place to buy your tires. Everyone is so helpful and they get you in and out very quickly.
No waiting prompt service.drove away with 4 new tires
I called this store to put some tires on hold since they had the only set available in Texas and I needed tires soon. I talked to two different people and they assured me they would hold them til I got out there in two days. I even offered to buy them to make sure I get them, but they turned it down and said putting them on hold is how they normally do it so it’s no big deal...I drove an hour and a half out there the day I said I would, only to find out they sold the tires. Good news though, they could get the tires...in 5 days...They didn’t have the tires I reserved, however, they DID have a lot of excuses as to why they got sold lol. The guy that helped me was nice, just don’t expect tires to be held at all lol
I would give more stars, but they dont do the things they advertise. ( Example) I asked about front end alignment. The response was we dont do them here. (Looking online later that day for a mechanic to align the front end. Guess who shows up first on Google search- you guessed it right. Discount tire. Also they were supposed to call us once they were done, but they did not. I see plenty of good reviews about them. They are mostly true. But to me the only thing I saw was a mess.) Other than that. Great place for tires ☺️
Walked in, employees heads came up but no one acknowledged me. No one said Ill be with you in a minute or nothing. The sad part was there was 4 people at the counters with no customers. Never seen nothing like it. I guess thats why they have places like Tire Rack. Sad!!! Tire Rack got the $1100.00. I would have felt better if one of the 4 said Ill be with you in a minute. After standing there for 20 minutes I walked out. Where have the customer service gone?
Ordered online, got a call asking if I was available for an earlier appointment than I originally scheduled (by 5 days), less than 1 hour between checkin and departure with my new tires. One of the smoothest tire buying experiences Ive had.
I had a very pleasant experience with Discount Tire in Huntsville Texas. Greg was very helpful and when I arrived he was ready to help me. He remembered me from our phone conversation and greeted me with a great smile! I was in and out in less than an hour! Thank you Greg and the 2 guys who put the tires on the trailer! Yall definitely saved my day! ♡♡
Fast with quality service, what more can you ask for.
Very satisfied with getting my tires rotated here. 1.5 hour wait while busy .
Greg and Austin were very informative and helpful with my warranty situation and bad with tires. Long wait, but worth it.
Good service. Nice employees.
They get the job done and keep excellent records of the work they perform on your car!
My go to place for tires. No where else do I go. Friendly and courteous. Even during this current period of craziness. Thank you for always taking care of us
As per usual great service. Tho I do recommend making an appointment.
Good quality tires @ a good price. These guys hustle to get you in and out quickly.
Wonderful customer service! My go-to place for my tires.
***UPDATE. So we returned from our cruise to find a flat tire. The cause...tire pressure sensor. Damaged by the folks at this Discount Tire. We asked for quick work but quality work too!!!! So. After more time and money at Firestone, we were back on the road.Traveling from Arkansas to Texas. Hit something in the road. Called an hour out. Got here. Doug was ready for us. Four tires in 20 minutes!! Outstanding!!!
Fair price and respectful staff. I had an appointment so it was fairly fast as well. What more can you ask for. Oh yeah my tires did not fall off either
Very respectful people on top of everything.. other businesses need to learn
They were busy on a Friday but very organized!
Best place I’ve ever been. Nice people
I thought I saw up to two guys working on my car, and it seemed too long for just two tires. However, other that that, I have no real complaints.
Great group of workers
Nice order system so youre not forgotten about. Thanks
I made an appointment got there and they got me in and out within an hours time. Great service. Great deal. Great attitudes!! Thanks so much for a pleasant visit.
Exceptional customer service! Clay and Colton go above and beyond and are extremely wonderful to their customers! They got me in at my appointment time and I waited only about 30 mins! Keep up the great work guys, youre awesome!
Told me 45 minutes when I called them. Told me when I got there I was next one in line s. I have been sitting for 1 hour 15 minutes still havent even to truck in Bay yet to work on it. Make sure not to have any plans or anything t schedule if you go here.Went to desk to ask about it they just said I still had one ahead of me they just shrugged their shoulders.They at least came out once that got my truck in and an let me know they would get done a quick possible.
I love this place. The staff are very friendly, they dont try to fix something thats not broken, and you can get air put in your tires for free.
Excellent service!
They were great got me in and out quickly and Austin found me a good used tire and got back on the road. Thank you.
Great people and they work so hard getting you taken care of fair prices also
I had excellent customer service. The safety protocols for covid 19 were reassuring . I am a returning customer because the tires are reputable products.
When it comes to tires, hard to beat. Good prices, hassle free, good service.
Took too long after waiting 11/2
Good teamwork
Fast. Efficient. The time estimate they gave me was accurate to the minute!My #1 place for tires.
Too long of a wait. For 3 tires 4 and a half hours. Thats ridiculous.
I went to get a tire . The price they gave me I could afford. They were nice and polite and it did not take long to put it on.
Friend pulling trailer on 45 had flat on truck. I picked up tire and took to store. In and out less than 20 mins. They are hot but taking all precautions to protect themselves as well as their customers. Great customer service.
I have been doing business with Discount Tire for several years. i always get great service and the staff is very friendly. When I moved to Hunstville, I was happy to see a Discount Tire. I have had two flats and both were repaired without charge even though I purchased my tires at the Porter location. I highly recommend Discount Tire.
Its our number one place to buy tires.
They were polite. However too expensive. I got stuck buying a no name tire for 200.00 for a single tire since I had no spare and a blow out I had no choice.
Very conscientious for there customers! They go the extra mile!
I was in an out in less than 30 minutes all for tires and got the replacement warranty for life just have to pay for the warranty when they replace them 140 for all four tires
Great service. Great prices. Like their online scheduling for service. Friendly staff.
Best service weve ever had!!
They had my truck done in about 20 minutes 2 new tries
They were very busy but they were busting but. Long wait but worth it.
Had to wait due to so many people being there. They did fix my tire that had a nail in it
Fast friendly service Staff to extreme measures for CO vid free environment.
Free air... Good tires.Friendly service
Had a slow leak in my tire and since thier house brand tires on my truck when i bought it recently they offered an warranty on them in case i have to replace it if they cant fix it and come to find out it had to be replaced it only cost me 27.00 instead of 165.00 since i took the warraty he offered me thx discoint tire
Super friendly, fast and great 👍
Friendly attitude. :)
Fast service! Good price but use discretion when accepting recommendation on Tire selection. Always ask for alternatives.
Excellent service. We were traveling and had a flat tire just outside of Huntsville late in the afternoon. I called the store to see if they had a replacement in stock. They did. We were able to get tire replaced just before they closed. Were back on the road within 30 minutes!
Friendly. Excellent customer service. I made an appointment for 10am, at 10:45am I was on the road with 4 new tires. Ill be buying my tires here for many years to come.
Very happy with my service they are professional and very clean. Highly recommend
Ive been a discount tire customer since day one. And I have always been taken care of at any location. Thank you Clay for being a wonderful employee and great customer service! Discount Tire will take of you.
I LOVE DISCOUNT TIRE!!! THANK YOU GREG SOOOOOOOO MUCH..AWESOME JOB...BLESS YOU SO MUCH!!!!!
Quick and to the point. Got in and out fast.
Tire pressure indicator came on this morning and I went to get the pressure checked. The tech discovered a nail so I went to wait for a patch. They told me it could be 2 hours but had me out in a little over an hour. Very nice helpful staff.
Great customer service and knowledgeable staff
Good service and good music