I got nose/ear piercings with Shelby. First of all…I went somewhere when I was in ATL to get my nose a few weeks ago. It ended up coming out and I called BH and she said could come down and she would try to get it back in. Unfortunately, it would not, but she offered to do it again once healed. I went back today and she did SUCH A GOOD JOB! It didn’t hurt as near as much, didn’t bleed at all compared the the previous when it was literally gushing! She was professional, explained everything, personal and fun to talk to. I will be going back and recommending everyone to her! Shelby deserves a raise!!
My mom and I got our noses pierced and had a wonderful experience. Shelby was great and super sweet!
Took my daughter in this morning first thing for a double helix… Guys were super cool and extremely polite. She had an awesome experience for her first brief introduction to a tattoo shop! I want to say this …. Dude has some cool taste with an impressive vinyl collection I enjoyed my wait time. Thank you gentlemen!!
I went here to get my nose pierced and they were extremely nice. They had some of the best customer service I’ve ever seen. The girl that did mine was super cool and I’ll definitely be going back here when I get the other side of my nose pierced!
I went in to get a helix and an upper lobe piercing. I was just doing a walk-in so I figured Id have a bit of a wait but it was actually a fairly quick process. My piercer was really great, made sure the piercings were gonna be where I wanted, explaining what she was doing, putting me at ease, and just making it go smoothly, and the prices were really reasonable too. Definitely gonna go back here for future piercings!
The piercer who booked our appointment was exceptionally nice. He was professional over the phone and answered all our questions. However, upon arrival to our appointment we were informed the piercer was out sick today. We drove 30minutes to our appointment only to be told he was out today, we left our phone number when we booked the appointment and at least a phone call to let us know that he wouldn’t be there would’ve been nice. Do better!
I was a walk-in and they were able to fit me in with James as the artist. Two thumbs up! Great visit, clean and laid back. I enjoyed the vibes and highly quality workmanship! I would definitely recommend this place
This place is amazing! i went there a few years ago with a friend bc they were getting a new tat and i made a spur of the moment decision to also get one, it was friday the 13th and i got a cute little moon on my left ankle and i love it still
Took my daughter for some ear piercings... very happy with the work AND the care and professionalism of the artist.
Absolutely love it! Shelby is awesome! Does great work!!
Got my tongue done yesterday. I was a walk-in so I did have quite a bit of a wait time. Ive had it done before but let it close some years ago. He was able so use that same placing which is what I was wanting. Thank for giving me my lil baby back. Me and the bestie will be back in the near future.
Went to get an uneven ear piercing corrected and couldnt be happier! Carsten did a great job. I would definitely come back again.
I’ve gotten multiple piercings here, and I plan to get more later on. It’s a great place👍
Ive gotten five piercings here and I always have a great experience. Every staff member Ive met has been polite, professional, and personable.
Was determined to get my nose repierced, everyone was closed, they were open! I went and got my 4th redo and she let me even dot it myself! She was very sweet and didn’t rush me. Glad they were the only place open because now I know of this awesome place. Will be coming to get a tat soon here since I had a good experience with my piercing 😁
Honestly one of the best places to get any piercings or tattoo work. I trust Carsten with any work I need done. Just completely professional! They really know how to make you feel comfortable.
Shelby pierced both of my nostrils, she was great, professional and extremely helpful. Shop was very clean. Would recommend
Very nice work and very friendly staff. 👏
They are always great here! I got my nose pierced here and they did great. Cant wait for my tattoo coming up. The artists are awesome!
My sister took me here for my bday to get a labret piercing while she got her snake bites re-pierced. Carsten did an amazing job, I’m so in love with this piercing!!
Sketchy area.... My wife went in to get a daithe piercing. Was welcomed and then ignored. Personally wouldnt recommend
Absolutely love this place! Sam does all of the work for my husband and I. He is so creative and can take any idea and make it even better than you realized it could be. We both have had several tattoos done by him and will keep going back. Thanks black heart and staff for being awesome 👏🏼
Best shop, best staff, best environment, best work. Ian has done my arms, legs, knee, head, and most recently I had him and Sam work together on my stomach/chest but I vouch for all of them. Ian, Sam, Adriana, and Carsten are all very professional, extremely personable, and fantastic at their jobs. Ive recommended them to everyone who asks and none of them had a single bad thing to say about their experiences. TLDR: clean, friendly, consistent, professional work.
Carsten is FANTASTIC! This shop is so clean and professional and has a fun environment. I will continue to recommend them to everyone I know because they take care of their customers so well. I received my first tattoo and first piercing from Carsten as well as all of them since then and the workers are so thorough with explaining what they are doing during the process as well as explaining the best after care procedures. When I presented my tattoo ideas to Carsten, he truly made them come to life with perfect detail and I couldn’t be happier with them.
Pierced by Shelby, she was great and gentle. Explained the care needed for my navel piercing and very kind as well.
Ive had nine ear piercings here, and I get my earrings changed out here as well. He does lovely work, and his apprentice has a gentle touch.
I had my industrial done, Carston was great! He made me feel comfortable and welcome. I works definitely recommend this place!
This review is specifically about the artist JAMES SPEAKE! My husband and I got hand tattoos on Thursday evening (2/4) and by early Saturday morning (2/6) I was hospitalized and given emergency IV antibiotics for severe Cellulitis that had infected my entire hand! When I was recovered enough to speak, I called the parlor and spoke to the owner. He did apologize and explained how the needles are single use only. He also wanted me to say that my husbands tattoo did not get infected, but a different needle was used on him than on me. Also, the artist James Speake told my husband that the cleaning product (green soap) that he uses for prepping the tattoo site he dilutes so it doesnt sting as much. Mind you, green soap is what is used to not only prep the area being tattooed, but is also used to prep the tattoo machines and removes dirt, blood, and any tattoo ink. Diluting it makes it lose its effectiveness. AND I GOT AN INFECTION!The shop was nice. The owner was nice. Staff was nice. Just avoid James. I bet they have a ton of other artists that not only do great work but also dont dilute their green soap.
Great place really cool people. Reasonable pricing
Great shop! Ive seen 3 different artists and have gotten 6 tattoos here. Very friendly and easy to work with!
GREAT PLACE I got both my cartilages pierced here. Very nice people, very quick, they gave great cleaning instructions and mine are healing very nicely!
Ian always does awesome work!! Definitely found my new tattoo spot
I took a design in hoping to get a cover up on an old tattoo. Sam worked his magic and now I have received nothing but compliments on how good the new tattoo looks. He did an amazing job! I would definitely recommend Black Hearts to anyone looking for a great tattoo experience.
Got my Septum Peircing done here yesterday, it was a completely quick and painless experience made all the better by some pretty rad people -- its a few hours later and with the advice they gave me the swelling is minimal and pain almost non-existent (aside from me accidentally hitting myself in the face with a box, even that was only a sting)I will 100% be going back if I decide to get another piercing, or when I decide to get another tattoo.
Staff was really friendly, and my industrial bar has healed great. The appointment was right on time.
James is an amazing artist!
Super quick, easy, and painless getting my nose pierced! The staff was very professional, clean, nice, and helpful. Just about everything you could want. It was my first time in a tattoo and body piercing shop and I loved it. Cant wait to go again!
I had my daith piercing done here today. Was in and out pretty quickly. Vary relaxed and made sure I knew how take care of it why healing. I know other places are cheaper, but I much rather pay more to have better service, and not feel like just a pay check or inconvenient. The shop was clean, and everyone was really nice. Unfortunately I dont rember the name of the person who did it, but they where awesome.
All of the guys are awesome! Sam is my and my husbands artist. My daughters is Ian. Weve been going back for years!
I’ve gotten 3 tattoos and a piercing from Carsten and this place is absolutely impressive: super friendly, very comfortable atmosphere, and the talented artists are world class. I’m a client for life
Very very good I recommend them to anyone
Cleanest shop Ive ever seen. Be sure to ask for Adriana. An amazing and super friendly artist!
I went in to get prices for a cover up. The receptionist rolled her eyes several times within the couple of minutes I was in this establishment. When I called to see if they were open she was rude on the phone. Hung up without saying bye or anything.
Great first-time experience, couldnt be more happy. Sam is a real artist and a super interesting fellow to get to know. He took my design and really made it sing. Shop is comfy and does fine work for reasonable rates!
Horrible neighborhood and horrible customer service I left without having anything done
Black Hearts has my heart! Had a lovely experience getting my nostril pierced and it’s healed so nice. Staff is informative and professional, plus the space is clean. Definitely coming back :)
Carsten, Ian and Sam are all cool. Adriana is ok, I wouldnt call her the bees knees but shes nice
I wrote my initial review after getting my Helix pierced. Im about 4 weeks removed from a nostril piercing. Its healing quite well, Ive been able to swap my jewelry, and have no piercing bumps. I was a walk-in and Cartsen was able to do my piercing. Being a walk-in, the 15-20 minutes I waited wasnt bad at all. My piercing was quick and painless.Just went in for a cartilage ear piercing (helix). They were super quick, and the piercing was almost painless. Shop looked clean, and they had a reasonable price.Edited to update that my piercing is healing well, and is no longer tender to the touch. Will definitely come back for future piercings.
We walked in for 3 ear piercings. They were very friendly and helpful. My little one was so upset and didnt think she would get her ears pierced that day because every place we called said that they were too busy to see us. Tristan did our piercings and we couldnt be happier. He was patient with my little one and talked her through the process and took time with her when she was crying. Would recommend.
Amazing staff everybody was super nice and helpful they are very clean and will make sure that you are comfortable they sterilize every piece of equipment before use they are very detailed and specific with their work. Whatever you show them is what you will get best experience of my life
I got a piercing done there. Didnt hurt much at all. Staff was friendly and very nice. They were very professional. I would go back for more piercings. It was very clean in there. The experience was great.
The piercer was so amazing with my five year old. He was patient and helped to calm her down when we were getting her ears pierced. Im sure that we will be back in the future.
Amazing staff! We did not have to wait long at all. And they did an amazing work!!
Got my daith pierced here and it was magical! He was super professional, and very calming, very informative about both the piercing itself and the migraine help that it gives as well. Wonderful about walking through cleaning process. Have never had a better piercing experience!
Im currently in the process of a half sleeve done by Cassie. Its amazing. She is an amazing artist. Everyone here is so talented. Why go somewhere else and be wait listed when you have a friendly professional atmosphere right outside of 5 points.
Love my chest piece by Ian and my other pieces he has done also!! He makes us feel like family! Awesome!!!
Terrible service, everyone has a terrible attitude towards the people and their choice of work. Bad communication on the art pieces. And if you’re like me and use Ian, he will mention that they do a free touch up and never book a date with you. You can definitely get a tattoo here, but don’t get one that you’re gonna spend a lot of money on, or means a lot to you.
I went in today to get my nipples pierced and it was the best experience Ive ever had at a shop! They look amazing!! Im a strange person because I love piercings but I have a phobia of needles. Carsten was very reassuring and very accommodating for my fear! I will definitely be going back for the rest of my piercings and will be recommending them to anyone I know looking to get pierced!
This place is phenomenal! Absolutely amazing! Sterile and great work. Carston has given me 2 tattoos, and 3 piercings and all of them are very well done, and after every piercing, hes always told me to come back, and hed change it the first time for free. Also I got a screw stuck on one of my plugs in my ear, and he removed it for me for free, very informative, and kind. Great place.
Awesome place. Came in when a piece of jewelry (bridge) went missing and they took excellent care if me. Do highly recommend.
I so love this place. I get all my piercings here. Havent had the pleasure of receiving a tattoo here yet but, when its time for my next tattoo Ill be coming here for sure!! AWESOME PLACE!
Great shop very clean and professional establishment. Ive been getting my tattoos from Ian for years and been coming here for a few years now. Carson and Sam are amazing as well.
Great artwork, Tattoo looked very good.They did a great job explaining how to care for the tattoo. I gave a 4 because of the f word was used too many times. The music they play is filthy.
I went in for a nose piercing today, Sam was great. He was professional and clean, and even though I had already had experience with the same piercing, he went over how to care for it and preventative measures for other issues like keloids. The only reason Im not leaving 5 stars is because I called and asked for someone else and when I got there I was told another artist would be working with me. I dont mind at all now, but asking me ahead of time would have been nice especially since I called and requested someone.
Got my daith piercings done here. Carsten did an awesome job explaining the ins and outs of what was going to happen.
Simply awesome. Everyone in the shop is awesome.
Carsten was great with my piercing!! 100% recommend!
Dont come here if you want good customer service. I called to make an appointment and was informed that they dont actually do appointments for piercings. I was told that 5:30pm would be a good time to come. I arrived early at 5:20 and was told that I would be helped by 5:45pm... I was still waiting at 6:30pm. When I asked how much longer I would be waiting, I was then told someone else still needed to be helped ahead of me. I waited over an hour and still received no help. On top of that, the lady at the receptionist desk had a nasty attitude and was very rude and unhelpful. Dont plan on going back. Horrible service.
Carsten did a great job. The color came out super bright and the line work was on point. He is light handed with the machine and made sure I was comfortable in the chair.
Very friendly. Nice shop. Loads of star wars stuff! They did a good job on the piercing and their prices are good. No complaints!
Clean facility, friendly staff, talented work and will follow up if you have a problem with a piercing, I have had to change out daith jewelry multiple times due to either skin sensitivity or medical procedure and they always do a great job of keeping the piercing site healthy. Best to make an appointment since they are so good, they are in high demand, making an appointment will allow them to give you the best service possible.
Very cool experience!!
Its a great place to go!! Highly recommend going there!!!
I got my septum pierced by Carsten. He was really chill and made me feel at ease while I was nervous. It was a good price and it took a lot less time than I thought it would.
Got my septum and ears done by Carsten. Went smooth and he was a pro. Highly recommend
Wife got a daith piercing and it literally knocked out the headache she had. Carson did a excellent job and was very professional and made it painless. I would definitely recommend this place.
This place was amasing to me. Got a daith piercing, and was treated very nicely. The people are nice. They give you good instructions on how to care for your piercing and/or tattoo. My mother has been inked here and says the same. Its a great place to go.
Good experience
Got a piercing from Sam and it was a great experience. He kept me laughing so I wasn’t too nervous. I would go back for another in the future.
Love this place. Ian is awesome!! Wouldnt go anywhere else
Sam did my tattoo and he was awesome. Will go back for sure. Thank you Sam
I got my belly button pierced here. amazing service. i was super nervous and the reassured me that i would be fine. he talked to me the whole time and it got my mind off of it. i plan on going in tomorrow to get my nose pierced!!
My 8 year old decided she wanted her ears pierced. Very friendly staff who know how to work with kids. So much better than DIY or some piercing gun.
Got my piercings done here in March 2016. Was very clean, very professional. Will be going back to get another piercing soon! Would recommend highly for piercings!
Followed Sam when he started working here. I really like this shop. Top notch from the owner to the staff.
I recommend this place because they are professionally fast and easy. Shout out to Carson.
My daughter went in for a piercing, and came out with a ton of info on how to get into the business. Our guy was awesome.
The artists at this studio are phenomenal! The waiting area is super cozy and warm. And the staff is very friendly! We will most definitely be collecting more work from Carsten!
Went there today with my girlfriend who had an infected naval piercing, we went in there to try to get this resolved. We walked in and he said it would cost $10, and we were fine with that. My girlfriend was telling him what was wrong and her experience with it and he said i’m not working on that you can go back to the place that “fu***** you up”. After, throwing away her $70 belly button piercing that she paid without asking and telling her she was ripped off. Then he walked out and randomly left while she was bleeding and not providing any gauze and he said don’t worry about the $10? Made no sense terrible customer service and first time experience.
Great place to get a piercing.
Absolute favorite place to go. Piercer is amazing. Environment is amazing. Hands down best place.
My experience was great.. my first tattoo it was awesome
Amazing I would recommend them to Everyone. Very professional and Clean! 😀
Super nice people. Very knowledgeable.