We have purchased two Genesis vehicles from this dealership in the past few years due to the quality of their products and their superb sales and service personnel. Danny, our salesman and trusty advisor, is down-to-earth, honest and a great communicator who made our purchase decisions not only easy, but fun!
Great Service from the moment you arrive. My sales representative Jasper knows his Genesis vehicles. Took the time to walk me through all the features without any pressure of purchasing the vehicle. At the end, I bought two Genesis - GV80 and GV70. I must say the Genesis line exceeded my expectations in safety and luxury amenities. I found the Genesis of Huntsville dealership to be upmost professional; which was equally an important decision in purchasing the two vehicles. A shout out to Corey, who was very transparent in all the finance matters and made that part of the process stress free. In all, the Genesis is Luxury in every sense of the word, and the service provided by Genesis of Huntsville encapsulates the right choice I made here today in joining the Genesis family.
This was my second Gensis purchase at Bently Gensis of Huntsville. I simply can Not stop thanking their Support staff, the General and Finance Managers for their courtesy, professionalism and personal warmth during our Genesis GV80 Prestige purchase!Absolutely No hard sale, No pressure to buy now, everything was laid out with Zero hidden or additive fees. The processing and document fees were, in my view, very reasonable to complete the sale. The most incredible point was this Dealership, Ownership Group and Sales Force did not use the new catch phrase Market Adjustment Pricing tactic to add non-value (increased Profit) to the customer as this is a Hig-Demand SUV. Having called and received info from at least eight (8) other dealers surrounding Huntsville (in and outside AL), Bently Genesis was the ONLY Dealership that did Not up-cost the car because Hyundai is still experiencing COVID and semi-conductor chip shortages as is every other automotive manufacturer. Integrity, Honesty, and Care is what this Dealership ecxells and demonstrates in every transaction. IF you are looking for a Genesis or Hyundai, look no further - this is the only place you need go to.Finally, Daniel (Danny) Rogers, my Sales partner! I can not express how exceptional, helpful, caring and attentive he has been in this year plus long adventure. We started talking about the Gensis GV80 over a year ago. He handed me the only (at that time) brochure providing info on this in test vehicle back in 2020. My wife and I drove over 11 different SUVs, chocked down our surprise at the pricing above the base model to get the features included in the Prestige trim. Nothing drove as well, nothing was as well appointed, nothing was as well put together in all our test visits and drives. Through it all, Danny encouraged us to explore and be sure this was the SUV for us. An amazing pleasant, even keeled and extremely honest man. You wont find a better Sales Associate to Help you find the car you want.. The best Ive ever encountered. If youre still not sure,, check out Car and Driver magazine as the honored Hyundais Genesis GV80 as the Best Luxury SUV for 2021.
Truly a painless and relaxing process. A great family owned company that cares and it shows!!
My wife and I went in to Bently Hyundai to have our Sonata serviced and drove out in a 2022 Genesis GV70. The deals and people were so good and so attentive and the new Genesis was so imprsive that the choice to purchase was easy.
Teddy made the experience of car buying a smooth and enjoyable one.
If I could give 0 stars I would! I have been a fan of Genesis since they first debuted. I have previously owned the Genesis, Genesis G80 and most recently the Genesis GV80. My expectation of luxury has completely been shot to pieces with this vehicle. This is rating does not apply to my salesperson - as he did an awesome job and Im pleased with my experience with Jasper. On the other hand, apparently theres an issue with windshields easily cracking. My experience over the past 3 months has been horrific to say the least. I have waited since July for something as simple as a windshield and Im being told each time theyve arrived they were already broken. Ok the first one - no problem...the second one maybe...but by the 3rd windshield arriving cracked we clearly have an issue worth investigating. Im on windshield number 5 arriving already damaged. To say Im utterly disgusted is putting it mildly. My concern is that if I cant have a windshield replaced in a timely fashion then God forbid I have a major issue. The issue seems to be taken lightly and shrugged off in a sense. Im in a Genesis group and notice that some folks have already gone through 2-3 windshields being cracked and replaced. But I cant seem to get my first replacement. Grossly disappointed with this purchase at this point!
Jasper and the Bentley team went out and found the car I wanted and got me a great price. Loving my new Genesis G70 3.3T! Thanks!!
Chris Knight is an excellent salesman!!! The process was fast and smooth!!!
I had when visited Genesis of Huntsville way before Covid-19. I sat in a Genesis G80 and at the time I was indecisive about buying one. So here it is December 2020 and Im back ready to buy my dream car. The same salesman that approach me and answered all my questions was still there. (Chris Knight) So I went on Genesis.com to build my dream car black exterior with with peanut butter seats. To make a long story Chris Knight went above and beyond to meet my expectations!!! Now Im driving a Genesis G70 2021! Thank you Chris Knight for everything!!!!
I have purchased several cars from this dealership, Charles Holiday has always been my salesperson on each sale. Without a doubt the best salesperson I have ever used in my entire life.
Victor Vargas is an excellent salesperson for the Genesis brand. Besides being personable and friendly, he knows the vehicles and takes the time to go over all features. Victor Callahan was a pleasure to deal with to finalize the contract. Overall, dealing with Bentley Genesis was a great customer experience and made the 100 mile trek to get a new car worthwhile.