I brought my pc in because it kept resetting over and over, with no display. Ended up being a fried motherboard along with a bad stick of RAM.I will come back to this place with any problems I have. Staff is kind and responsive, and they try to get your PC repaired as quick as possible. Don was kind enough to update me on the status of my computer and what was wrong. Originally, it was just the motherboard that was bad, but he went above and beyond and tested EVERY component, and found that I had a bad stick of RAM as well. He replaced my motherboard and returned my previous one to me so I could send it in for a refund.I think the flat rate prices are somewhat high...for the average repair place. But for what Don and his team have done, that price is well worth it in my opinion. They dont just fix your problem...they go out of their way to root out every problem you might be having and make an effort to put it right. Thats well worth paying a bit more.Besides, they run a business, not a charity. They need to make money somehow too.All in all, Id give them six stars if I could.
I was so thankful I was able to find Xpress PC Repair. I normally am one to fix my computer myself when Im having an issue but I thought the issue was a lot larger than what it was. If it wasnt for them I probably would have been spending hundreds of dollars for something that was so simple. I cant thank them enough for their amazing service and I recommend anyone who needs their PC repaired to being it here.
I needed a new router. Don provided a top quality router, installed it expertly, and explained everything in terms I understood. He finished the install by making sure everything was working properly. I’m very pleased with the customer service provided by Express PC.
Awesome guy! Super nice, easy to work with, very helpful and went out of his way to help with my screen and battery on my iPhone. Highly recommended
Don and his wife go above and beyond! My MacBook screen broke a week or two ago and as an University Student during these times I was anxious for it to be fixed as this laptop was my lifeline. As someone who never been through this, Don walked me through the process and was honest and shows you exactly what must be done and even gives you information on the parts and breaks down where exactly your money is going towards so you know exactly what you are paying for with no bs and also tries his best to save you money in the process. Don is a very down to earth and honest person that clearly cares about his job and helping his customers and treats you as family or part of the community and is a pleasant and easy person to talk to. I appreciate their service and what they stand for. I highly recommend Xpress PC Repair. It was a pleasure meeting such nice people with a business that aims to help the community with reasonable prices .
Excellent service, provided good expectations, reasonable costs and Id definitely use them again.
Honestly the best service Ive ever had. I got liquid spilt on my MacBook and I brought it at 11:00 am this morning and it was ready at 2:00. It is back in its original condition and works perfectly now! Also, the price was very reasonable! I 10/10 recommend Xpress PC Repair!
Five-star experience! Don was extremely helpful and thorough with my computer repair. He walked me through every step of the process so I was never left in the dark and his honesty was very much appreciated. He even helped me SAVE MONEY!! Don and his team are the people to go to!
Super great very friendly would do business with them again.
I asked how much it would be to replace the RAM in my computer with RAM that I already had and they said it would cost $75. For those of you who dont know much about hardware, replacing RAM is an extremely easy process that would take about a minute to replace. The only reason I even asked them for pricing is because I didnt have the screwdriver to open my laptop which you can get for $10 on amazon. The idea that it would cost $75 (not including the part itself) is outrageous.Response to owners comment - Regardless of if you would have lent me a tool, which I strongly doubt given your highway robbery prices, quoting $75 to replace the RAM in a computer is absurd ESPECIALLY since that does not include the RAM itself, the only person who would ever pay that much to replace RAM is someone lacking tech literacy, your prices are clearly targeting people who are out of their depth and you think you can get away with charging them whatever you want.
Wonderful Service, High Quality, and Fast service! Don did an amazing job replacing the screen on my Galaxy S8+ and even price matched a nearby tech store! Highly recommend if you value quality service for a reasonable price!
Don handled everything awesomely. Very professional and knowledgeable. Thanks for everything!!
Don is the man!!! Brought in my pc at 10 am with no idea what was going on with drives and Don fixed it that same day. Amazing customer service and prices. I will be telling my friends about this place and will be taking my business there always!
Fast, performed request without insisting on addons but thoroughly described future upgrades to preserve machine. Fair pricing.
Man I am so pleased that I decided to stop by Xpress PC Repair; I was shopping laptops for my teen son so that he has something descent as he continues to attend High School remotely.Don, the Owner, is a just a great, down-to-earth guy and very knowledgeable in IT with a long and impressive resume. At PC Xpress he carries stock of some refurb laptop computers and even does some custom building it turns out... He and his wife run a lovely shop in Huntsville TX, where I happened to be visiting. Anyhow I picked up a great HP Pavilion with a nice screen and in very nice shape but best of all it comes with some nicely beefed up specs complements of Don (+added DDR3 RAM; +HDD, MS Office suite and some software goodies) so frankly there is a whole lot more under the hood than what you would get w most new, base priced Laptops that come pre-installed w Windows 10.Its not a blazing fast machine, and the graphics card is just aight. BUT seriously for the price I am certain that I got the best deal in town by far and couldnt be more happy with my purchase ...really. Its a great computer and I know it was a great buy but even if something went sideways, I am sure that Don would be happy to help out an any way - really appreciate his hospitality and professionalism - So if you are shopping used computers, looking for a custom-build machine, or certainly if you are experiencing a problem w your PC - Don at Xpress PC Repair is your man!Highly recommend and I certainly hope to visit again; happy to give them my business!
Professional and personalized care from the CEO, timely work, and quality workmanship. Fixed my 1000 dollar computer for 150, very reasonable.
Best place to go hands down. The man knows his stuff.
Did an awesome job on replacing my screen in such a fast pace. It looks and feel like a new phone!
Went in for a PC repair and the owner was extremely knowledgeable and personable. I will be returning in the future for any repairs or upgrades I need completed.Great prices, quality work, and was all completed very quickly. I highly recommend this place!
Excellent service, and very speedy repair. As a college student my laptop is very essential everyday. When it crashed in the morning I needed it fixed ASAPDropped it off at lunch and it was fixed by the end of the day (software issue not hardware) and at a reasonable rate.
Never mind my initial 1-star rating on Yelp (which was recently updated). I gave Xpress PC Repair another chance and they went above and beyond. They looked into the problem with my MacBook Air and went right into the hard drive in order to solve my issue. Their prices are great for a university student like myself and the technician who owns this shop even stayed past closing time tonight to ensure I got my computer back punctually and fully repaired. For friendly service, economical prices, and even going above and beyond the call of duty, Xpress PC Repair has earned a 5-star rating, and I recommend this business to anyone looking for a fast, effective repair. Just keep in mind that the service is by appointment.
Great folks to work with. Good communication, and they dont just throw parts at a problem but actually figure out what the issue is..
Came here after having no luck with another local tech repair shop and the owner Don was beyond helpful and super friendly. After waiting over 4 days for another shop to tell me they could not fix it, Don took care of my computer in less than a day for a really good price. Highly recommend this place to anyone looking to get a device repaired or any other service performed.
Despite not getting my computer repaired here, I had a very pleasant experience overall. They were friendly and quick with my diagnostic. I highly recommend.
Don was very professional, explained everything that could have been causing my laptop to blue screen. My lap top was fixed in less than 12 hrs he called to notify me of new information and his next steps. He wasnt trying to take me on a run for my money. Will definitely use them again.
Don is a great guy, hes as honest as he is friendly and he has the best prices in town. Excellent and speedy service too. We brought him a laptop that needed to have the screen replaced and he got it done in under two days! He ordered it and replaced it the same day he the screen came in. Definitely recommend his services.
Very nice people! I rented a U-Haul and it was spic and span in and out! And, I saw a lot of computers sitting around, so I figure he must be pretty good at those too! ; )
They took care of replacing a defective headlamp which was not their doing at no additional charge. Robert & Orlando. Two good men.
Definitely a good place to get your stuff repaired. Hell explain the entire process of what needs to be done, and is not out to screw anybody. Hes willing to do pretty much anything he can to ensure every customer leaves with a positive experience.
Five stars!!! I’m a college student at neighboring Sam Houston University and my laptop is my life just like any college student, so to come here for a simple track pad fix and be treated like I should be with respect and I was helped more then I could’ve imagined. They don’t bulkshit you need something fixed they tell it how it is. And affordable too!!! Definitely coming back in the future if any other problem arises. Thank you Xpress Pc !!!!
Fixed my computer after my software crashed, who knew that, Don did . Thank you for the great customer service
Best repair shop in town. Good people.
Fast and cheap. Don is a very great guy. O(∩_∩)O~~
I was very impressed with the level of service and promptness that this business has. I brought in a MacBook that I figured was done for, but the techs at xpress pc repair repaired my hard drive and now my computer is usable again. I would highly recommend them to anyone that needs a problem fixed with their computer. Also their prices are very affordable. Thanks for your hard work.-Matt
Great, they are fast got fixed in the same day.
Great service, Computer and TV repairs
Awesome place!