Honest business. Called in with some laptop trouble. Instead of driving all the way down there and charging me for a fix, he helped me diagnose the problem over the phone so I could order the needed replacement part.

Helpful and knowledgeable. Highly recommend. I brought in a hard-drive with a broken component and he provided excellent advice coupled with prompt service.

Called 3 times this morning. Played a fake fax-style dial tone after answering the first time, told me he couldnt hear me and to call again the second time, and blocked my number the third time.

Incredibly helpful, in town to fix a customers grill and my 2GB stick drive was damaged... do you know how hard it is to find a small stick drive anymore. Well he did not have one in stock to sell but found one he had used and handed it to me to use. Very thankful for that, great service. Buy local get better service.

Absolutely perfect! Fixed my son`s gaming laptop when everyone in Florence was having problems saying it either couldn`t be done or they didnt know how to do it. He fixed it quick and perfect.If i EVER have an issue with a computer again this will be the FIRST place I call.

North Alabama Computer Associates helped me in a time of urgent need, I came in with my GPU being stuck in the PCIe slot due to the latch breaking. I couldnt get it out but 5 minutes in the store he got the card out in tact with no damage. Best place to go to, hands down.

Great place! They just fixed my desktop computer for super cheap. I had a blown motherboard so they put in a new one and a new hard drive with a new Windows 10 product key. Turns out my original hard drive had issues too. My old Windows 10 product key was permanently binded to my old motherboard so they got me the new product key. I got to keep the original processor, power supply, case, disk drive, etc. that I provided from two of my old computers as those parts still worked. They put the best parts of both computers together for me and I am happy with the result.

I literally just got off the phone with the company asking for a product they didnt have. The guy (older sounding gentleman whose name I shouldve gotten) immediately offered to place an order for one or help me to find. I thanked him and declined stating why I needed it. He quickly without hesitation explained my alternative and how to easily resolve my problem...without the product. Now thats REAL customer service. The next time I need something, I know where I am going.

Been there twice. Excellent service!

If you want to make small talk or to socialize, go someplace else. Maybe Starbucks or Staples? If you want your computer fixed, fixed right, and done by guys who know them inside and out? Go. To. These. Guys!They know what theyre doing, theyll do it right, theyll do right by you. If you want to tell them your life story? Dont. Its not what theyre there for.Theyre polite, but they are all business. Thats a good thing. Thats what you want. Id trust them any day of the week.

I bought another desktop for our company from NACA. Ive lost count of how many weve bought, both for business and personal. The desktop was setup perfectly. I was able to join it to our office network, and had it up and going in no time. Matt and Terry did an awesome job as usual !! This saved me a ton of time.

Excellent support and service!

Most friendly and helpful associates anywhere!! I have purchased several items and have never been disappointed. Small business without overpriced items. As a matter of fact, the associates have saved me lots of money throughout the years. I would highly recommend North Alabama Computer Associates.

They build quality computers. If you need a reliable computer this is the place to get one. They take good care of people. If they do not have it in stock they have been able to track it down and get it for me.

Terry helped me with my laptop. He replaced the drive on my laptop, cloned my files and was so very nice to me. He was helpful and explained everything that he did both in person and when he called me. I highly recommend that if you are in need of computer repair, please dont hesitate to give them a call.

A few months ago my husbands computer fell to floor and the hard drive died. This was the computer he uses to work from, so it was very important we found out what was wrong and get it fixed. The guys here were super nice and very reasonable. They even had his computer fixed within 24 hours.

Knowledgeable staff and friendly with good prices for service. Very happy with my exoerience!

North Alabama Computer Associates was an answered prayer for me. I was devastated when I thought I had lost all my pictures and videos of my children on my external hard drive. But Terry was able to recovery everything for me and I cannot say THANK YOU enough!!!! So very grateful I found North Alabama Computer Associates!!!!

Scam artists tried to convince my friend asking about a pc under $1000 that it would cost him well over $4000!!! I have the screenshots to prove it. Run away as quickly as possible!

Service right knowledgeable extremely professional highly recommend my number one go to guy from now on

Great and friendly service! Inspiring to the new computer hobbyists. Will definitely go there for any computer needs!

Good/Friendly people that work quickly and give good advice. Would recommend this place any day to those looking for assistance with their computers.

Terry & Matt,I wanted you guys to know that Aaron came by my home to determine the problem I had with my network drive and other network issues. He took care of the drive issue and helped my cousin with a problem as well. Aaron’s Army certifications, and his familiarity with government network management, clearly sets you guys apart from all the numerous “hacker” computer stores/service providers around Huntsville.Your QUALITY always first approach, and superior service you offer with IT credentials, make North Alabama Computer Associates (NCAA) a sought out source for IT support in Huntsville and surrounding area. Our community needs a business like yours because of all the sensitive/proprietary information you guys have access to when working on customer’s computers. Thanks for your excellent service and I look forward to working with you in the future regarding all my IT needs. NCAA is by far the best Information Technology “computer store” I have ever purchased products and support. I will be sharing the word!!Vr,BuckyBuckyHenry H. Waller IIIUS Army LTC (retired)

Great service on the phone, but ridiculous customer service. Walked out after listening to a 5 minute personal conversation about dogs. Probably a great store just do not go their expecting retail service

Wish I could give me zero stars. Rude AF. Will sell you Chinese made garbage that breaks 2 days later and then refuse to fix their work, because they’re arrogant deaf old men. Go elsewhere, you’ll be glad you did.

WOW! Best experience ever. When our computer went on the blink, we took it to two other stores for a diagnostic. One said it was the hard drive (just by listening to it) and the second store kept our computer for a week, charged us $60 and told us it was an overheating problem. We were about to replace our system completely when I found NACA on Google with good reviews and decided to try them before making a new purchase. The technician at the store took us right in, did some tests right on the spot and determined it was the power supply that needed replacing. He offered to do the repair while we waited and he had it ready to go in about 30 minutes. Eureka, it works! Highly recommend NACA for repair, service, or purchases.

Doing business with Terry for several years, purchased 2 new Laptops and very satisfied with product, service and very knowledgeable staff.

Ive never run into such a dispicable scam as the one encountered here at North Alabama computer associates. If only Google allowed negative stars! They have ripped my wife off and called her a liar!Allow me to go into detail as to why you should choose a better shop such as gaget doctors, quick fix pc repair or even the long standing DTM computer services. The main point of this would be integrity. This shop is out to make a quick buck on anyone who they can get in the door, while the others are only charging for services rendered.December 6th my wife took a personal laptop in after calling and speaking to Terry who instructed she bring it in for them to give a quote on the screen replacement. She did just that. As she stood speaking to terry and after showing the obviously damaged screen, terry told her he would need a few hours to verify the part number and would call her back with a quote. He did just that was later that evening. The quote was near 200 dollars! This seemed shocking as the part itself is readily available on eBay or through lcdcycle for below 80 dollars. Terry ( the owner) quoted the part at 130 and the labor at 70. She said no thank you and asked when she could pick it up. since they were about to close he said tomorrow... She agreed to return to pick up the laptop. Upon returning terry was out and a second employee told her she owed $45 for diagnosis labor! This was never mentioned when she dropped the laptop off and honestly what was it that they diagnosed? The screen was cracked! Larry had dismanled the laptop before she signed any paper work trying to get at the part number behind the system, and infact had finished removing the two screws from the bezel before she leaves even left the store.They would not return her laptop without her paying for it and since she didnt know the scope of work involved in quoting a screen replacement she reluctantly came back after her pay check was recieved and paid the men.When I heard of this I thought it must be a misunderstanding so I drove in to discuss the issue with Terry the owner. He tried to convince me that they had performed diagnostic labor on the system and were due payment for said labor. I tried to remind him that there was no authorization for them to do said labor and that nothing was signed when the system was dropped off. He and his grinning technician sitting next to him stated that services were rendered... Sorry.These guys are shiesters and shes ukd not be given your business. I personally will be glad to point you to a better technical support team in the area that will beat their pricing and charge not a thing for a quote, more over, not a dime for a diagnosis. Please contact me if you have any questions.An abuser customer of North Alabama Computer Associates, Inc,Seth Presley

Custom computers are well built and supported. They know what they are doing!

I have used NACA (North Alabama Computer Associates) for ALL of my computer needs, whether building new computers or repairing problems that I have had with older computers, for over fifteen years now. Actually as long as I have been using computers, since Terry was the one that built my first computer.Terry Smith, the owner of NACA, will not allow me to leave his store unless I am absolutely happy with what he has done for me.I have had NACA build more than ten computers for me, during the years that I have been using them. These are computers that I have used for both my business and personal (gaming with Flight Simulator) use. Each computer has worked excellent and when any problems arise, Terry would consistently fix the problem, no matter how difficult it might have been to troubleshoot.Even when I cant get my computer to their shop, the phone support that NACA will provide is second to none. Many times it has saved me from missing an important deadline.I still have almost all of the computers that I have had built by NACA, and they all still work just fine. As a matter of fact, the first computer he built for me, probably back in 1997, still works (its pathetically out of date now, with a 1.5Gig harddrive). Normally I give away my older computers to family members who might need them, but I have kept the first one that NACA built for me.The pride and care that NACA puts into building computers shows, not only in the neat and organized appearance of the inner workings and wiring of the computers, but in the durability and consistent reliable operation and years of service that I receive from them.When I buy a new computer from NACA, its not because the old one has worn out, but because it has become outdated.Terry always keeps up to date on the latest hardware components, and he can build a blazing fast computer.I have always highly recommended NACA to anyone that needs a new computer for business, gaming or personal use. Whether it is a desktop PC, or a laptop, which they built for my wife and she is always using.I would not go anywhere else for my computer needs, whether my needs are new computers, or computer repairs. I know that I can always trust Terry Smith and NACA to take care of me.

Wasnt impressed. They didnt have what we needed and the staff would only talk to my husband. Wouldnt acknowledge the woman. I guess they assumed I didnt know anything about computer parts. I wont be going back.

Ive been doing business here for more than ten years. Will not go anywhere else!!!

Very friendly, inviting and clean

Very good place to compose your program of your computer problems and if you need something for it like keyboards etc ... here they sell it