I called Friday after business hours and Teresa picked up the phone even though they were closed. Not only did she have the thermopilot relay that we required, she also got it on UPS Air for us by dropping it off at another drop off. We will be receiving the unit Monday. My brothers furnace went down and were were having up to -17 degrees Celsius at night. I cannot describe how appreciative we are for her customer service that was above and beyond todays standard. Being from the service industry myself, I highly recommend Moose Trading for parts. Wishing Teresa a wonderful week!!!!
We used Moose Trading in July 2020, What a Fantastic Job they did! They adjusted to our circumstances, Met with us and Loaded our trailer for a safe 10 Hour Journey. Definitely would recommend them and use again on my next project!
Moose and his team are great to work with! His staff is super friendly and Moose really knows his stuff. We had moose work on an industrial cover stitch machine that was giving us trouble and he was able to fix it up in no time. Moose is very reliable and a quick worker. I highly recommend services from Moose Trading!
Great place!!
Weve used Moose for two shipments in 2019. Moose and his staff are responsive and courteous. Our shipments have been packed efficiently and arrived on time without any issues. We would highly recommend Moose Trading to anyone.
Moose is fair, reasonably priced, quick and Lori called to check up on the shipment because I was out of town and did not pick it up as quick as she thought I would. Love to do business with them again. Thanks
Used them 3 times now. Excellent professional Rigging Company. Great packaging and transparency. A++++++
Ordered at 3pm on Tuesday, on my desk in NYC 8:30 Wednesday! Exactly what I needed Thank you
Great to work with! Communication is great!
Provided a cost effective quote, professional a pleasure to deal with
Purchased a Cucina Pro Duel carafe coffee maker recently. After several weeks of use the left heating tray quit working Moose was kind enough to replace the unit at no cost. The replacement coffee maker just quite this morning the warming tray will not turn off. I contacted moose this morning and asked what their replacement policy was and was told 14 days.I guess I used to having places like costco replace defective merchandise without question. Its clear to me that the coffee makers Moose is selling are defective and feel they should discontinue selling them or step up to replace or refund my money. I wont be doing business with Moose Trading Company in the future and suggest you consider who you make your online purchases from as well.
Great for obsolete parts! Always friendly and helpful too.