Family Auto Clinic has been repairing and servicing my familys cars and work vehicles for over 15 years. We have found them to be extremely honest and have been very satisfied with the above and beyond service. I would highly recommend them for anyone searching for work to be performed with integrity.
Jeff has been absolutely amazing helping me fix up my car! It wasn’t in the best shape when I bought it, but he has fixed it for me several times in the months since it was purchased. He is extremely honest about his work, he is timely, and he is a friendly guy who I trust with my car. He has done everything from fixing my tires to changing parts in my engine to getting me a new battery. Thanks Jeff! :)-Sophia
I came in during a Friday at about 8am and they were kind, quick, and efficient. I appreciate the transparency and was able to get my inspection done when I was really in need. I would highly recommend
This is one of the best auto places I’ve ever gone to. Jeff is amazing and he keeps it 100. He doesn’t try to bs you and get your car done in time. I have gone and see him 3 times and every time the customer service gets better and better. Jeff will go out his way to do a follow up call once he done with your car to make sure everything is okay. He gave me great advice when it comes to my car and life. I would recommend the family auto clinic to my friends and family
Ive been a client of Family Auto for over 10 years. Recently had brake pads replaced and new tires. Jeff and his team are honest and reputable.
Fast service and great quality. Awesome communication on the progress of the work. I will certainly come back for all my future car service needs.
Jeff is a good guy. He took care of 4 inspections on one day for a fleet customer of mine.
I love their honesty. Really reliable and fair
Service is always great. Very reliable and knowledgeable. No complaints. Have been a patron for over 10 years if not more.
Jeff is kind, honest and excellent service. In business for many years. Excellent small business we can all support. He provided an inspection and pointed out areas to fix and had a reasonable cost to do so.
Mr. Jeff knows his job! Very humble and down to earth. He’s very honest, trustworthy and worth the time.
My family has been taking our cars to Family Auto Clinic for years, and that’s because we fully trust Jeff and his business! He is completely reliable, flexible and honest. Don’t delay to take your vehicle to Family Auto Clinic!
Jeff Sung has been working on my vehicles since 2017. His work is excellent. He provides detailed analyses of what the problems are. Then he takes time to explain which issues need to be addressed immediately and which ones could wait. I have had an opportunity to look under my vehicle so I could see exactly what needed to be repaired. He has worked on my cars, my mothers van and truck. His prices are reasonable. I have called Mr. Sung when I have been out of town and he has given me good advice about repairs needed. I highly recommend, Family Auto Clinic.
Jeff and his team are the BEST. I have been bringing vehicles to him for the past 6 years and have been consistently satisfied with service. He is clear about diagnosing/repairs and provides options for addressing issues. Customer service is top - Jeff is really great. Would give 6 stars if I could!
One piece of advice that my grandfather gave to my father who passed it down to me is to find a mechanic you trust. For me, Jeff at Family auto is that mechanic.I have exclusively used Family Auto Clinic for all vehicle maintenance and repair needs for the past six years. Jeff is honest, transparent, fair and delivers the highest quality work. I trust him implicitly as I know he consistently offers advice that is in the best interest of the customer.Recently my father-in-law, had a car issue but urgently needed to drive 6 hours. Jeff checked his car and assured him he could make the trip and even gave him notes to offer his home mechanic, rather insist the he get the work done immediately so that he could make the sale. My father-in-law was able confidently make the drive knowing that the noise he was hearing was not causing long-term damage.Another time Jeff was working on my car and it was not ready when I needed to pick-up my three year old daughter from camp, Jeff offered that I use his personal vehicle because he had a car seat installed and an uber would not. I was able to pick-up my daughter in time and return to a completely fixed car.I highly recommend Jeff to anyone seeking a go-to mechanic.
Family auto clinic has managed my commercial vehicle fleet for the last 13 years. They handle everything from oil changes to engine swaps. The owner is knowledgeable and will give you a fair assessment every time. He won’t try to sell you services you don’t need. I trust him with any type of car I’ve brought him Japanese, American and European vehicles and he is well versed in all types of vehicles. I don’t trust anyone else to work on my vehicles.
Great Staff, Quality Work I had a inspection done on my vehicle and had a few minor issues to repair. When I returned for the reinspection the auto shop that made the repairs damaged my outer tire rod while replacing my CV Boot. Not only did Family Auto Clinic replace the tire rod they didnt try and upcharge me for the work. The other guys literally tried to get 600 dollars out of me !!!! They are fair, Shop typically gets packed so definitely go early my only grip was the $25 reinspection fee.
My family has been taking our cars to Family Auto Clinic for years, and that’s because we fully trust Jeff and his business! He is completely reliable, flexible and honest. Don’t hesitate to take your vehicle to Family Auto Clinic!
Jeff Sung, the owner is great, honest, sincere and stand behind his work. I have been to other mechanics and they try to make me pay for unnecessary things, but not Jeff, he is honest and he tells whats worth fixing. He is my mechanic for life. And, hes reasonable . I would recommend Jeff and his staff at Family Auto Clinic to all my friends and family. Great Service!!!
Jeff is honest and helpful. He did is very best to save me money wherever possible. Very personable and professional. A diamond in the rough you can say. Thank you Jeff.
Family auto has been the most honest and professional auto repair shop I have ever dealt with. Jeff the owner, and all the mechanics are very experienced and reliable. I have been a satisfied customer for over twenty years.
Friendly and attentive service.I will never go to another mechanic. The staff is personable, knowledgeable, and they provide great service every time.
They have very good deals here and have awesome cars that works really well. Will always use them when in need.
The owner and his staff are in cahoot to damage your vehicle so you can go back to charge you more money and the job that they do is not done well. You will go for one thing and they will find something else to damage. Beworries.
Im not recorded this place for Maryland installation they will not pass inspectionThey tele you to fix a lot of parts if the car is good dont goo their
DO NOT GET YOUR VEHICLE SERVICED HERE.Jeff, the owner, is extremely rude, is only concerned with taking your money upfront, and acts like your only purpose is not a customer but a piggy bank for him.I went to get my car inspected. When it failed, he said i had 30 days and less than 1000 miles to get it fixed. When i brought it back a month later - 8/21 tp 9/21 (even though I called and tried to set up an appointment, he said i didnt need to), after wasting my time rechecking the car, the inspector simply shrugged and said it was one day over the time, and i had to get it reinspected all over again. When I called Jeff, he brusquely replied, im not going to count out days for you, and hung up.Even when I first met him, there was no air of courtesy or respect. Its simply pay me up front, and leave your car, get out and curt responses to questions. Hes not about the customer at all.Find somewhere else to go, you are 100 times more likely to have a pleasant experience. And when dealing with the stress of cars, its important to deal with someone who actually acts like they care about you.
Jeff was great and even gave me advice on getting my historic Jeep registered. Quick inspection and nice people.
It is unfortunate that your try to do your MD inspection and treat you so badly, that Mr. Duin knows absolutely nothing about customer service. with so many workshops around you should take care of your business, if I were the owner of that workshop I would not have this type of person.
Don’t go there I took my truck for a brake calipers because the emergency brake light was on and they charge me 645 dollars and they didn’t fix the problem and wen I called the asian guy said bring it tomorrow I took my truck back the next day and they said that i have to pay 95 dollars more to check it and see what’s wrong that what I took from the beginning they just stilling you money DON’t go there
My name is Linda Woodland and when I found Family Auto, I found the most reliable honest and through mechanic with Jeff. I would recommend Family Auto to every in the DMV
Fantastic customer service. Efficient state inspection.
Great owner. Quality work at reasonable prices.
Rudes Asian mechanic or owner youll come across he has horrible customer service I was in chock to see how rude he was and so was the next customer in line . My father got harassed by him for asking questions about the car parts he need to get for his vehicle to pass inspection. Dont come here if you want to get disrespected there are other professional mechanics that do there job right.
Honest, reliable, timely service!
Best auto shop I have been to. Honest, very friendly, and competent.
Solid communication and service.
Standard gas station, good price!
Great customer service!
Fair gas price.
If someone wants an inspection think twice before coming here, I do not recommend it at all
I like there is a guarantee. At negotiable prices.