The manager at this Giant Food Store walked passed us (the customer) and he did not acknowledge or greeted us. This is poor customer service from the manager at this store. It is a blessing that the staff working the flower shop and the self check out area, they were pleasant, friendly and helpful. Great job to the staff with a speedy check out service, the long line went pretty quick. This location was clean and it is next to the Prince Georges Plaza Metro Station and it’s across the street from Mall at Prince George’s.
Fun store. Nice employees. Pricing was good as can be expected. Would return again. Having a Giant card a plus
This is not a bad Giant Food Store. Ive always found what I needed in there. The staff have always been helpful to me.
This is my regular grocery store. They are very professional. I believe that they employees are all treated well, because I dont notice much burnout or turnover. Theyve been great and helpful during the entire pandemic times. I appreciate how clean and organized this busy store is.
Its a great place one person Darnell was amazing he when out of his way to try to solve my issue but it couldnt be resolved.
Very nice store. Worker very helpful. Store clean. Well stocked..👍👍
Not completely well stocked BUT they did have what I wanted
This has been my go to store for years now but definitely experienced overzealous staff in self checkout. Know they’re doing their job, and I’ll continue to patronize. But I will just go to a regular line with an actual person from now on.
I like 👍this Giant find what I wanted and check out had some one available to help with self check out.
Good customer service. The cashier was refreshing.
They have the best deli. Lunch meats and cheeses are very fresh and sometimes they have them pre-sliced in a bin to the side for speed. Always find what I am looking for.
John is very clean the seafood person is very nice to the customers I love it
Love shopping here when I live close by since I moved dont go as often but very nice store
Excellent Location and Produce Section Is Always Stocked Up n Excellent Sales
Good place to shop. Great selection. Well laid out. Convenient. Helpful staff. Plenty of parking.
There is everything you need it’s really nice there is not bad service and the staff is friendly and nothing more
Very fresh produce. Cashiers were very helpful. Well organized.
I love this grocery store every time Im in Maryland this my number one store
Its a grocery store. Nothing spectacular but efficient. Nice staff. Reasonable prices. Mostly clean.
This is, of course, one of the infamous Metro Giants. What happens here will depend on the day, who is working here, the manager, the customers. One employee nice, another rude. The area is rapidly changing in addition. Usually go here when in the area for other reasons. Sometimes its a nice giant, other times the ghetto giant.
Fine.They had the sherbet I wanted but not the pineapple type that I would have purchased.
The regular lines were several people long, but the self-checkout had no wait. I was in and out in about 10 minutes. In general, I like this store. They keep it organized, clean, and stocked. When there has been a problem, the employees have been nice and helpful.
Really gotta retrain your cashiers at this store. They’re always rude and never greet you. It’s an older woman with gray locs that always looks upset while she rings you up and never says hello, have a good day, nothing. Today I had a cashier named Christine who was just as rude. Kept slamming my items into my bags. Didn’t say hello either. They shouldn’t be working in customer service. They really just make the shopping experience sour for no reason. Best and most friendly cashier I’ve met was named Donnell.
It seems they are always out of something I need, wish they where better stocked. Also you dont get any gas points shopping at this location. I just wish I could shop without having someone shoved up behind me like covid isnt a thing, or staff that could mediate the situation. They dont seem to be much for enforcing there own social distancing policies.
Very clean and customer service friendly...props to Larkia in Bakery and Shelia the cashier
On the 17th of May I was entering the Giant I had my mask on my chin but I was also talking to a colleague of mind before I could get in all the way to the store Aniyshia the Manger in flower dept stop me to put my mask up now clearly I was going to put my mask up but the whole disrespect and how She said it was really distasteful . I called the manager and explain to her that it was not the asking me to put the mask up. But the approach of how she did it .I also told her that Im not a person of conflict but she should make her aware of how she approaches someone because the next person might not be nice.
Ok grocery store. No good coupons. Produce never looks good. Non grocery items are always on sale. Security guard is dope. Lots of self check out.
Good store for shopping for fresh fruits and vegetables. Well run and organized. Keep up the good work.
Reminds me of Giant Eagle in Ohio. Good prices and selection. Close to home.
I love this Giant because of the cleanliness of their restrooms. Its a big deal to me when youre shopping and have to take a break and WOW the restroom is clean!
They always have the lamb pieces and the pink cranberry I cant really find at any other Giant close to me.
Nice store. They need to watch the bathroom to keep it clean.
The manager & workers have a terrible attitude & are too lazy to help you. I did a Coinsar deposit yesterday night & was told to return the next day for my owed cash. A drink fell on my receipt & the ink leaked to the other side. I went back today for my owed cash only for the manager to just LOOK at it & tell me should would not take it. I asked her to at least try & scan it, contact the supervisor wjo told me to return the next day or to look at the security fottage which would clearly prove my claims and she refused all options.
Employee dont know if they sell lighters or s where to find them.
The lines are long. NEED to have more registers open daily.
The Greatest retail store, l loved working and shopping here.
Need slight bathroom updates but always good food in the fresh veggies aisle and I love their pears never had a problem with staff and lines are never too long.
Always clean and one of the friendliest staff of people youre ever going to meet! Produce and seafood always fresh and they have great deals on certain days.
Large parking lot with ample parking for the elderly and handicap also a wide variety of international food to choose from mostly courteous staff that are very helpful had a problem with a cashier she was very distant and not helpful at all i hope my next visit will be more pleasant
Produce section is very lackingFrozen food also lackingPlease do betterThank you
The food here is usually great but the fruit is not always fresh! I had to pick through several bags of mandarins because one name brand was going bad! The employees are always helpful and courteous! I like the variety of brand names and speciality products! The store is always clean! The sales a great!
Well stocked, service was great, short check out lines.
I love shopping here the food is always fresh and the store is also clean.
I come in early in the morning nothing is stocked, Im a little disappointed because I live in the area, and when the store opens up at 6am, you go looking for stuff and the stock people are just stocking the stuff up at the last minute when the store opens up, and theres nothing on the shelfs... So I walk out hurt, confused, and empty-handed... You would think everything will be stocked up by 6:00 a.m. and everybody in here prepared and on par... But thats not the case here
The behavior of the cashier is disgusting this is the second time ive been racially profiled the other day i had my son cover because of covid and the cashier talking about are you sure theres a baby in there and the second time i got accused of stealing because i had a target bag at the bottom of my cart i will definitely not be coming here anymore
Great customer service
Truck borke down in there parking lot. Was told would be towed if i left to go get a truck to move it.
I always good customer service and great help 👍🏾
Great selection --- and outstanding service!
Great sales, good selection and nice Cashiers at this location.
Relatively quick to get my COVID vaccine. The bathrooms were kind of dirty (and hidden).
Best customer service 👌 clean, cheap etcI love shopping at shoppers east west highway opposite pg mall
Giant was a bit crowded and did find mainly everything I went after. I noticed the increase in food prices at Giant which should be expected due to the ongoing pandemic.
Always have have what you want
Customer service was grand and the baked wing/leg was so succulent. This Giant has much more items and better service than my neighbor (Annapolis Road) Giant.
This Giant either doesnt teach their staff to rotate old and new product when stocking or doesnt orders too much that they cannot sell in time. I say this because every time I go, they have expired product on their shelves (chips, cookies, breads, drinks, etc) The staff are friendly, but another negative is the balloon station has been down for months.
Delicious roasted chicken
Great shopping experience for the time of day I went (3:00 pm). Provided quality customer service from 4 Associates and ensured I advised the Store Manager. This Giant is ALWAYS NICELY STOCKED TOO.
Great selection of food
Always busy but they are very convenient and have a good selection of items. Their self check out area and main front aisle is crowded. Its a good place to stop for stuff in your way home from work
Great service,pleanty of parking& near metro
Had a little hard time with customer service cashier had attitude not sure if will go back there anymore
Love to shop there great food.
I had a very good experience doing an online order then picking up in store. One gentleman named Jamal was particularly helpful. He answered the phone when I called to let them know I was there to pick up, provided useful instructions, and was considerate of distancing due to COVID19. Ive gotten groceries this way twice now and Im likely to continue because of my good experience.
This is a nice store but many of the employees are rude, they will not speak, when they are stacking the shelves they will block the aisles and then act like they dont see you when you are trying to get by.
Nice local area grocery store chain.
My to the Giant grocery store was quick. The staff was very kind and helpful. It was very few people shopping -a plus.
Very clean store very nice cashier
Love doing my shopping at this location. Some cashiers are super friendly and positive attitudes and some are just meh..😏
Great prices
Excellent fresh produce
This Giant is clean and has a great varietyAlso, across the street from the mall
Find what you want fast. In and out?
Did the order online and picked up my groceries with no problems. Called when I got there and my groceries were delivered to my car within five minutes or less.
Customer service is outstanding. Their store very clean the employees are very helpful I will visit this store again I live in Greenbelt
I purchased lactaid gallon milk and rotisserie chicken and some deli meat. The inner seal had been removed, the rotisserie chicken was missing a piece, and the deli meat was open. I’m concerned people are contaminating the food, I don’t feel safe shopping there.
Cozy fully stocked good store
My mom loves Natures Promise chicken noodle soup in a box. When my local Giant is out. I run over to this one. And there were plenty on the shelf.
Worst customer service ever. Been waiting at the customer service booth for 20 minutes and asked for help but was told to wait. Absolutely no way you have a good NPS score. After all the wait to finally be told your Western Union is down simply because you did not want to be bothered..
The produce section in Delaware awesome got exactly what I needed little bit busy
My favorite store. Can always find what I want.
Nearest to my house. Well stocked.
Great staff, always pleasant and helpful
Giant had everything I needed to-A-OK
I love their produce
I can usually find what I need here! This longstanding location is so convenient! Metro train and bus accessible, free parking, shopping next door, mall across the street, and plenty of housing options within walking distance. The inside is semi-updated and has plenty of self-checkout registers but overall the store is smaller than many suburban Giant Food stores.
Great location. The staff is always friendly and helpful, one of the few locations Ive been to where everyone speaks to you regardless if you need help or not. They have a great selection and the food is always in great quality. I especially love their organic selections throughout the store. Everything is pretty easy to find. It is a busy location but even when you have to wait, the line move quickly.
Amazing grocery store.Highly recommend.
Good place to shop
They have good products
Good selection but prices cheaper in other stores..
Went too pharmacyThey whole store is clean and everyone is practicing all covid safety
Excepptional Service Extraordinary Staff Well Stock Store Always 👌
The best place
Too crowded, but pleasant employees, Kathie the store manager, was very helpful!!!!