Great service. Needed a small bolt and the cashier gave it to me - no charge. Didn’t expect that to happen. Customer service was 5-star.
Top notch outfit. Very helpful and they know their stuff.
Staff is amazing and very knowledgeable. They genuinely want to help with any project I have.
I come here alot. Love the tools and odds and ends it takes for running a fleet. They have every fastener Ive ever needed! I would recommend them to anyone searching for a good place to find some goodies!
Would give 5 stars but not a single employee wearing masks. Come on tacoma, do your part.Edit - (I added a star) went there two weeks later, everyone is wearing masks now and they have signs up saying masks are required . Still most the customers are ignoring this.
The service is always prompt. Also the employees are very polite.
Had exactly what I was looking for, they never disappoint
Great to deal with. Good prices.
Very helpful & always good to me!! Thanks guys!!
I experienced a mishap while exiting a fuel station causing my travel trailer hitch arm to drag on the concrete resulting in a severely damaged u bolt. the u bolt is a critical component and needed replacement. I contacted a large RV dealer in Idaho Falls - the parts man said you need to order a new leveling arm - we dont stock parts it was not an option for me. I checked with another company that was close with the same specialty without success. Although the gal was very pleasant she was clueless as to what a case hardened u bolt was., adding to my frustration. She directed me to Tacoma.I walked in, frustrated, hoping to solve my problem and was immediately greeted with a warm welcome. The store was clean and well merchandised, reassuring me. I was directed to an area with u bots. Although there was every kind of u bolt nothing was the specific size i needed.Reuben asked if i needed any help and I explained my problem to him. We both studied the problem trying to figure out a solution. We ended up making a temporary safety strap out of 40 gauge chain held in place by a case hardened bolt.Reuben could have very easily sent me down the road but instead chose to help me with a simple problem. So many companies lack customer service it was refreshing to experience first class professionalism at TSP.I left Idaho Falls with a piece of mind and very thankful for TSP and the understanding of a great employee. The repair cost was less than a $1.00 but the impression of the company and Reuben was priceless.Thank you.
Have what I need most of the time. Friendly staff
I have used Tacoma Screw a couple of times now, and each time there service is exceptional. Prompt, polite, and extremely helpful!
Phenomenal service. Very helpful finding a very small and specific screw and at an extremely reasonable price!
Sales people very rude. Treated me like I was dumb.
We use Tacoma Screw almost daily. They almost always have what we need and their pricing has always been fantastic.
Really helpful. They have pretty much any screw you could need at a good price
Great help
Extremely helpful service