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Melaleuca - The Wellness Company
4609 W 65th S, Idaho Falls, ID 83402, United States
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Melaleuca - The Wellness Company
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Ca
Review №1

I usually order online and get my stuff shipped to my home. This month I was in the neighborhood. The new store is absolutely gorgeous.

Ty
Review №2

I love Melaleuca so much, I have stayed a customer with them for over decade. I had quit a time before that, but realized that Melaleuca had the quality. I had always known from the beginning. Happy to be back, I will never shop for junk, at the stores anymore.

Ma
Review №3

They have concentrated tea tree oil. Its thicker, stronger and more potent than what you buy in a regular health food/vitamin store. And a bottle lasts a loooong time! 🙂

An
Review №4

I love their products. Their Renew lotion is amazing and their cleaning products smell great, I love one of their bar soaps so much, their version of Febreeze is sooo much better, lighter, and seems to eliminate smells very nicely. The vitamins are expensive in my experience, but they have proven, for me, to be great quality. I have loved almost everything. I just dont like how you have to buy a certain amount, roughly $80 worth, a month and Im not a fan of that policy. Biggest gripe? The shipping fee! it is outrageous in this day and age to charge customers that much for shipping, when Amazon doesnt even charge shipping. BUT the shipping is very fast so I surmise they are quite efficient. I also have issue with the spray bottles and shampoo pumps, they just are not a great quality at all and I often find myself frustrated with them.

t
Review №5

WORST.COMPANY.EVER. they say be safe during these times yet expect their employees who have doctors notes to go to work. It is definitely NOT a wellness company; nor is it a company about helping those it touches. Be warned stay away from this scam of a company! If I could there would definitely be a less than 1 star rating try more like -8

Te
Review №6

My husband & I share an account I had to call today first time in almost a year because UPS had an issue w delivery but never had before?? Called customer service spoke with a man who told me to follow up with ups that basically wasn’t his problem! What HORRIBLE CUSTOMER SERVICE FOR WHAT INOAY EACH MONTH JUST TO BE A MEMBER.... products are great but if that’s how your employees treat people that put that money in your pocket no thank you!! Bad business!! You should hire better representatives! This guy could’ve cared less if I got my 145$ shipment 😡

T
Review №7

Horrible company, I had an account with them from 2009 to last year. They are definitely not a customer based company, I have had a conversation with one of their reps and she sounds horribly sick but due to their policies they couldnt call in, yet vandersloot is on TV saying stay safe stay home. Great advice frank too bad you dont take that kind of care with employees!

Aa
Review №8

Fabulous company with amazing products and customer service!

Br
Review №9

Its a total con. For starters they make it extremely difficult to cancel subscriptions. Secondly their sales jobs are a total scam. Its one of those go bother everybody on your social media to buy their stuff with little to no payment for your services.

bl
Review №10

Scammers....bad!!! Just trust and read the reviews.

T
Review №11

I have been using Melaleuca for most of my life. I had really bad headache and my dad suggested melaleuca shampoo original. My headaches went away. My kids have really bad excema and I started using renew and the gold bar. Dont even know they have had excema. I slowly have changed over everything in my house and have seen a huge difference in our health. Will never go back to harmful products. People really need to see what is in there product. I have now gotten many family members and loved ones to use these products and they are as happy as me. Love it! Products have given me my voice back with the mouth wash. My kids skin back with a soap and cream. Forever Will use these products .Renew cream literally will be the best cream you will ever find. It isnt greasy and just soaks into your skin. It takes away so many skin conditions. We use it for excema and dry skin. My skin is so soft and literally I get compliments on how beautiful my skin is. I contribute to daily use of Renew.You do need to order so many points a month and there is a shipping fee,but it is so more less expensive the buying it at a Chain store. A product from Melaleuca lasts awhile and you probably will have already bought more before your Melaleuca products run out. Plus they have a business model where you can get your products for free and help other people lives. Ive done both. No scheme nada. This is a wonderful business

Je
Review №12

PLEASE READ THIS! I have been a customer with Melaleuca for 2 years. I absolutely LOVE the products and the customer service that Melaleuca offers. Yes there is a yearly membership, just like Amazon Prime/Costco/Sam’s Club. There is a point purchase minimum each month, just like Amazon prime had as well as other online companies where you have to spend $35+ in order to get free shipping. The horrible reviews are because these individuals were either not educated about Melaleuca and how they run their online store or they failed to listen when told about Melaleuca’s policies. THE CANCELLATION PROCESS IS SO EASY! The backup order information is clear as day...if you don’t want to shop each month, you don’t have to!If you’re going to bash a company, do it after you’ve done all the research necessary. Melaleuca’s customer service team and their 100% customer satisfaction policy is the best I’ve ever experienced.When buying from a company, no matter who it is, do your research. Ask questions. Call their customer service. Understand their policies and procedures.Melaleuca knows what they are doing and I am forever thankful that I was introduced to this online store.

Tr
Review №13

I love the household cleaners. I cleaned houses professionally for about 2 years. I always hated the cleaners I bought at Walmart and such. They are expensive, they don’t work and often don’t smell that great. Melaleuca cleaners are much cheaper, as you can make 6 bottles of cleaner out of one thing purchased. And they work! They work amazingly well. They are safe for kids, pets, everyone! Highly recommend ❤️

Te
Review №14

My favorite wellness store. Love their products.

De
Review №15

Awesome so proves

Ma
Review №16

I was introduced to Melaleuca in 2007 bought my 35 points every month never had a problem I canceled my account in 2013. But I miss the products and finally found someone that introduced me again and Im happy buying what I need most is the oil, body lotion, shampoo and all my vitamins. I love this product and If you want want to say that this company is a Scam or Prymid. It might be so is every company we work for and the government itself. So people dont blame the company or anyone for the lack of your missed understanding that your going to get reach overnight. It takes work ethics and dedication to do it. Im personally dont like to babysitting anyone and thats the reason Im only a client that buys the wonderful products❤

Wi
Review №17

Great company! Wonderful products and a great place to work!

mo
Review №18

Natural? Wellness? I think you need to review your ingredients. Many of them are awful. Total disappointment.

De
Review №19

Not impressed with this companies business practices.

Pa
Review №20

Hands down the best Ritz Carlton hotel in the USA, located right here in Idaho Falls! Smells great too!

Ry
Review №21

They have great products but systems/processes are awful and scammy. You have to pay monthly and It’s the most difficult cancelation process I have seen anywhere if you want to stop. On top of having to spend $80+ a month, just got hit with a random membership renewal fee for $20.33 that they tried to sneak by. Good products, awful company.

Va
Review №22

Melaleuca cares about their workers and their customers their products are amazing and not overpriced. All their products may be similar to retail stores products but the fact that they don’t contain as much sugar and absolutely no harmful chemicals it is not overpriced. The only reason for a minimum purchase of 35 points each month is to qualify you continually for discounted prices as a preferred customer. Amy one who says it’s a scam works for a competitor and is dishing out false information which is opening them up to lawsuits. Also posting dishonest hateful comments solely to divert potential customers from getting the help they need is a red flag on anyone who claims to have been with the company and posting bad comments. Furthermore they don’t call you and harass you about leaving or wanting a refund and they don’t question you about leaving nor make it difficult. If you no longer wish to be apart of the company whether as a customer or a rep that’s your choice and the easiest way is to just fall out. And to contact them about a refund. Melaleuca has a 100% money back guarantee with no questions asked. They have a 96% re-order rate and over 2 million customers each month and growing. There is a reason the BBB Accredited them and rated them an A+ and why a lot of medical officials and scientists love working with them. They also have a proven track record and a lot of state and government approved tests that prove their products work including customer testimonies as well. That is why you should always ask someone who really knows the company first before reading lies that people post claiming to be a review.

Ga
Review №23

Wonderful company wonderful products I am in the right place right people with Melaleuca. Thats it. Thank you.

Jo
Review №24

Great company, beautiful corporate offices and world class staff.

Ro
Review №25

BEWARE OF MELALEUCA! - Have been ordering as a retail customer for 15 years. They reactivated my account without my permission in June 2020, Charged me 19.00 and change then auto shipped some garbage order totaling 67.00 with nothing we use. I called inquiring and they told me I would need to ship it back on my dime AND exchange it for items i use at a higher price. Spoke with a Megan England who was very nice BUT did not offer to help me in any way. I should have spoken to a supervisor but after 15 minutes of BullS**T I decided to hang up and call my credit card company. I would expect this type of bullying from Vivint or some pest control company, but NOT this company! Sad that a company with such great products has such terrible customer support.

si
Review №26

Beautiful castle

Re
Review №27

Have been using Melaleuca products for years and I will never go back! From cleaning products, snacks, vitamins, even makeup, everything is fantastic and they cater to everyone. Customer service is always so helpful and willing to work with their customers. I recommend Melaleuca to everyone wanting to better their lives.

St
Review №28

Its got an impressive track record.

Mi
Review №29

I strongly encourage all who are thinking about joining Melaleuca to not do it. The products are not that bad, granted, but the fact that you HAVE to buy something that will get you over the 35 points you need to stay a customer is BS. What if you just cant afford it that month, they dont care, they will take your money anyway thru the back up order (just in case you forget to order something before the end of the month), I cancelled my account 1.5 months ago, and guess what, they decided to take 81.00 out of my account for no reason at all, so I called them, they said they would look into it, never heard back, I call again, they sounded like they were really going to look into it, nothing...so I call a third time, they said they researched my problem the wrong way... and I have yet to see my $81.00 back in my account, so I personally think they customer service isnt that great either.. Your call on joining, just beware of the problems I have dealt with, hope all goes well for you.

Gw
Review №30

Love their products from vitamins to household to essential oils.

Sc
Review №31

I am customer with Melaleuca.The products are out of this world; the best Ive ever used!The compensation plan is absolutely amazing!Will not waste your time! Thats a promise!Shop with Melaleuca and you can save hundreds each year on your household products.

Dw
Review №32

What a great mission statement.. Enhance the lives of those we touch, by helping people reach their goals I have seen this in all aspects of my relationship with this company.

Ma
Review №33

You begin your Melaleuca journey by listening to someone rave about the products and services. It’s very rare that you hear someone talk so highly of a company that simply sells everyday products. Most of us use products without ever taking the time to truly understand what’s inside of it and how it could affect our wellbeing. That’s why this company is so different and why people rave about the products. They teach you about the ingredients in the products, and how that product works compared to all of the large brand products. You get to learn about the company’s goals and how their products can help change your life. I really appreciate how they help you become a more informative consumer on all of the products you use in your household every day. I never trusted vitamins that I would see in the grocery store because not a single person I know has ever told me that this or that one can substantially help your overall wellbeing. So, once I heard about the peak performance pack I decided to try it out because so many people talked so highly of it. This product truly helps me feel more energetic and keeps me in a positive mood throughout the day. I used to get done with work and need to take a nap right away. After a month of peak performance, I’m able to work twelve hours without feeling fatigued.Once I realized this product actually worked as described I decided to keep trying some of their other products. I learned that all of their products are extremely safe to have in your household. In other words, they showed me how dangerous so many cleaning products are that everyone uses. Even the most popular deodorants in the store can be terrible for your everyday health. I highly recommend this company because it gives you the chance and opportunity to act towards making yourself and others you know healthier and more informative. This company truly cares about its customers physical, mental, and financial health. There are so many other things I could say about this company but the number one thing I care about is the virtue they carry. This virtue is trust and it’s something many companies don’t have, and that’s what makes it different from everyone else. That’s why you heard about Melaleuca from a friend that’s stoked about a wellness company.

Ki
Review №34

BUYER BEWARE -- STAY AWAY FROM THE COMPANY MELALEUCA! I do not take lightly blasting someone publically. I just dont want anyone else going through what I have experienced and I gave them every opportunity to rectify the situation. I told them what I thought of their unethical business practices and they didnt care. Heres my story:Many years ago, I joined Melaleuca, one of the first companies to offer natural household products. They require a monthly commitment for purchases and it worked out okay when we still had kids at home. Now we dont need the amount of product that is required.I contacted Melaleuca to see if they offered a different plan and explained my situation. I was told that there was not a lesser volume plan and I asked that my membership be cancelled at that time. This was over a year ago. I continued to receive my back-up order every month and my card on file was charged. If you dont place an order, this back-up order is automatically sent to you.I called the company several times over the year (admittedly not as often as I should have) and requested cancellation. In January of this year I spoke to customer service for the third time and they said that I needed to fill out a form that they would email me and then fax or mail it back to them in order for a cancellation to go through. I printed the form immediately, filled it out and took it to the post office.Today, my bank account was charged for a back-up order. I called them again, told them I was livid, that I was attempting for the fourth time to cancel my account, and was disconnected. This is not the first time that has happened either.The poor customer service rep who was stuck with me today, Ashlyn, asked me to write several pieces of information on a piece of paper and send a photo of it to her email. I did that and she assured me she will see that this is taken care of. However, she cant do anything about the box I was charged for today except offer a refund after I take it back to the post office, pay to ship it back, and send her a photo of another piece of paper stating I want a refund! These products are heavy and I refuse to pay the shipping to send them back.Long story short, I am now out another $140.00 after having supposedly cancelled my account in January. In addition, they want me to pay the shipping to return the products they never should have shipped to me.Its a shame that they conduct business like this. They are a global company, albeit a pyramid structure, but I love some of their products. They have left me no alternative but to discontinue their use and try to make sure they dont drag anyone else into their unethical business practices.

Co
Review №35

Best product, customer service, delivery.

Bi
Review №36

It requires a membership to even shop there but they list “non-member” pricing. They don’t tell you that until you go to check out. They have someone standing at the door greeting you but they don’t tell you that you need a membership to even shop.

T
Review №37

Organic, eco-friendly and overall amazing products, and their customer service is literally the best of basically any company you could ever contact. I usually hate calling customer service lines but I have zero issue when calling Melaleuca. I would definitely give 5 stars if it wasnt for the rather high shipping: it ships by weight and since youre ordering 35 pts worth of products the packages are typically heavy unless youre just buying performance packs or make up. So please either lower shipping costs or speed up the arrival time, because UPS typically delivers within 3-4 days, for Melaleuca it takes a week minimum. Thank you.

sa
Review №38

The most amazing products for my daughters allergies. I’ve tried everything nothing has worked until I started using Melaleucas products. Will never shop anywhere else. Love this store.

Em
Review №39

Scam company

Co
Review №40

If their whole mission statement is as legit as they claim, why arent the higher ups willing to lease the space on supermarket shelves? Its supposed to be such an amazing deal. This whole thing is good, right? Why leverage someones health into buying their wildly overpriced products? Further: why exploit the personal relationships of those the company employs or partners with just to use scare tactics about ones personal health for the sake of a profit? Promising personal health euphoria is no way to inflate a quarterly report.

An
Review №41

Pyramid scheme

Je
Review №42

I hate this business model. Everything seems fishy and scamy. This is 2017--you cant get away with not having unfiltered product reviews. Charging expensive shipping on all orders is not how the world works anymore. Censored genuine communication, reviews, company info, etc. Questionable pyramid scheme-style business model. Forcing customers to hit monthly minimums is silly. Charging shipping both ways is annoying--I kept a collection of unwanted products in a box in my house in an attempt to batch multiple returns into one shipment to save on shipping costs...but then ended up getting denied my return because they were outside an unrealistic return window. This was AFTER I first called customer service before sending the shipment to get a return authorization and approval. You charged me for the products, charged me shipping both ways, then KEPT the returned products and would not even grant me a store credit! I cant think of ANY other retailer that would do something like that! Having to sign a PAPER cancellation form for a 100% online company is RIDICULOUS. Put your customer first and you will go much farther.

Ja
Review №43

I use their products many times every day. Shampoo rocks. The gel is just to my liking, high hold and shine! Their makeup is popular and looks good on girls! Soap bars are of the highest quality and I can personally attest to the love and care that is put into each product.They treat my mom very well, and I can see the value in her work.Meleluca is a well oiled machine that has been around for a long time and takes care of its customers.

Mi
Review №44

Ive been with Melaleuca since the beginning. Ive seen the obstacles and hurdles theyve had to conquer and been impressed with the integrity and quality of every product. From only 8 products in 1985 to now 450 (they claim) in 2016. Come visit and take the tours of all the buildings they own (outright) in this small town. Give whomever introduces you to this company a chance to show you the 30 minute overview before you pass judgement. The system, like all the products, is flawless.

An
Review №45

At first I loved this company! Their cleaning products and self care products rock. But to charge someone a crazy shipping fee when they are already spending $60+ every month to achieve that 35point minimum.If you dont purchase 35 points you get sent an unwanted box that usually will cost you about 100.Also Ive been waiting on a refund for 3 weeks.They charge you for just about anything they can. They are just out to get everyones money. They do not actually care about their customers.DO NOT BECOME A MELALEUCA CUSTOMER!

Ce
Review №46

I absolutely love this place. I have worked here for a few months and I couldn’t be happier. Great company to work for and the products are fantastic!

Ma
Review №47

Customer service is always so incredibly helpful and easy to understand 🙌🏻❤️ Been using their products my whole life

Da
Review №48

Great Products and Great People

St
Review №49

I have been a customer with Melaleuca for 21 years now.They are a fantastic Company that takes care of their customers. Any time Ive had even the smallest complaint, they have taken care of it immediately.Love the products!

Ly
Review №50

Great products high price

El
Review №51

This company hijacks phone numbers to text people on their phone with their lies. Dont trust a multilevel marketing company, its a fancy word for PYRAMID SCHEME!

Za
Review №52

Best store for everithing in your home cleaning, sanitizing for hair care, beauty, laundry everything u need but is good for u and the enviroment

Ki
Review №53

Melaleuca oil truly works. Ive use their product I used to work for them long time ago when I was in college. Ive never found another healing oil that heals faster than anything including Neosporin. It even kills and heal cold sores super fast

Ni
Review №54

Great company to work for. If you are traveling and need some place to eat, I also highly recommend their cafeteria the Leaf & Drop.

Jo
Review №55

Too nice of a building. Super wasteful. Money could be used to save starving African children.

Da
Review №56

Gorgeous Global Headquarters. Products and people are always unrivaled!

El
Review №57

Trying to cancel your member ship is easier done by canceling your card. What a scam.

Ma
Review №58

Great product. Great customer service

St
Review №59

Please dont get involved with this company, its a pyramid scheme. Most of their distributors dont make any money at all.

Er
Review №60

If you are not White or Mormon do not apply to this company! They do not care for the amount of Education or Professional Work Experience you have if your resume doesn’t have BYU on it you will not make it.

Na
Review №61

Beautiful building. They have some good products.

Be
Review №62

Cant wait to get there to see this awesome company.

Pe
Review №63

Just came back from visiting the new global headquarters. Absolutely amazing!!

An
Review №64

Great products, all natural ingredients,and a great environment in general.

Ed
Review №65

Nice staff you have at your store

Ti
Review №66

Please dont get Melelueca Security. They will say your contract is a 64 month contract but then give you excuses why they couldnt take payment and then add to your contract term even if you catch up on the payments that you missed. We landed up paying the cancellation fee. If we hadnt our contract would have been 74 months.

Ke
Review №67

Great place fantastic products.

Jo
Review №68

Very friendly staffperson who told me a little about the company and its building.

Ra
Review №69

It’s a pyramid scheme, RUN!

Tr
Review №70

I love the company, the products and the income

Mi
Review №71

A great company to work for.

Ji
Review №72

They have the make-up from the Gods

Ka
Review №73

The worst thing

Da
Review №74

Amazing company

Ly
Review №75

Best of the Best

Da
Review №76

Cheater

ma
Review №77

Very good company. I have been a customer for a long time and for a long time. Thank you Melaleuca for all you brought to our family

Ly
Review №78

The best company in the world

Information
20 Photos
78 Comments
3.9 Rating
  • Address:4609 W 65th S, Idaho Falls, ID 83402, United States
  • Site:http://melaleuca.com/
  • Phone:+1 208-522-0700
Categories
  • Health food store
  • E-commerce service
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–5PM
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
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