Great customer service. These guys will go above and beyond to get you absolutely completely taken care of. They have amazing options like layaway and two forms of financing. This place hands down know what they are doing and what they are talking about. I will recommend this ten times over. They do super flush installs and if they say your speakers are gonna hit, they mean it. They have rims, speakers audio dens reverse cameras and beautiful showroom come down and check this place out! You will not be disappointed!
Friendly and Great work! Got my Cameras and Rims and Tires installed here! Highly recommend 👌
Unprofessional business with poor customer service and product. Installation of audio system in new car resulted in poor sound and frustration. They failed to install crossover boxes for the front set of component speakers leading to one of the tweeters being blown within a matter of weeks. Instead of apologizing and offering to quickly resolve the situation, they blamed me for not knowing what I was doing with the radio controls and that’s why bass was being played through the front tweeters.Initially, they offered to try and just disconnect both front tweeters altogether instead of actually fixing the issue. They stated they would call after the weekend and let me know if they could warranty the tweeter. I never received a call or notification and will therefore never return to this establishment despite spending a small fortune for a blown speaker system. I’ve made an appointment with a good tech at Best Buy who I’ve had work done in the past. He stated that he is surprised both tweeters were not already blown due to the poor installation.
They are really nice people, they do excellent work. I would definitely refer them to other people
These guys are awesome!!! Family owned and operated and they really do care about their customers. They went out of their way when I didnt have anything to help me put together a little system from scraps and Ive been a customer ever since. Their store is amazing their products are only of the highest quality!!!!! Now that I got my subs all lined out, its time for my mids!!! And remember, even if you can go online and order a subwoofer for 10 or 15 bucks cheaper, Americans need to be supporting locally owned businesses everyday thats what this country was built on, not communism. Dont let our country turn into China. Support your local owned and operated businesses!!!!
Very knowledgeable and courteous crew. I have bought a lot of audio as well as had tint, wheels, and remote start installed. They have always been more than fair and very helpful. I will be having them do my wrap next. I highly recommend them for all your upgrade needs!
Best showroom Ive seen in years and Ive been to them all in KC. Giving chucks trucks and richline some good good ole competition:
They have been doing my motorcycle wraps with them & they are amazing at it!!!Will be back soon for another one 🤟🏼Also their tint work is A1🤟🏼Very friendly & treat their customers at home 💪🏼 Highly recommend!Tell the kid with the chrome bike sent yah 🤟🏼
My kind of peoples, great customer service, great staff and knowledgeable. The atmosphere is best I’ve ever had in the type of industry. I will definitely recommend and be back for more.
Great selection.High prices.So-so customer service.
Tim, Lance, and the entire team at Custom Audio Creation are ABSOLUTE pros!!!!!!!!! Tim was always responsive via phone call or text when we needed to discuss my vehicle wrap. I used to see their work all over town not knowing it was indeed theirs, so when it came time to wrap my own vehicle there was no need to look any further. Lances design skills are out of this world. They are extremely TIMELY in their turnaround times as well.I even had a bit of an issue with my wrap (nothing related to their work or skills) and Tim had the HEART to ensure I was taken care of to make the situation as good as it possibly could have been. I can not recommend these guys enough! I will NEVER look anywhere else for custom AUDIO, WRAPS, or BADASS wheels. Id give 1000 Stars if I could.
Bold faces lies to get me in there for a budget remote start they charged me 80 more than official offer for full installation of agreed system, in which all of the pertinent info on the vehicle was provided and used in the offer.. Ive emailed asking what exact hardware was installed on the car and they wouldnt respond. To register for the manufacturers warranty you need the invoice showing what they installed, well it doesnt say on the invoice, just a vague description of the service provided. I need the UPC to register the warranty and I believe the original box.Sketchy and untrustworthy. When looking at the options she said I needed the higher quality starter, and pointed out the remote that she quoted the price on. She didnt mention that it would make the offer she gave me invalid. I decided that since I thought I was getting a good deal on the remote start I threw them a bone and decided for them to tint the car. A lot of numbers were thrown around which confused me a bit and I asked to pay up front, which she wouldnt let me pay for the whole service until it was done. I wanted to look at the full invoice with tax included and everything but I trusted that I would be taken care of. I dont know off the top of my head which remote starter I would need but I am sure the standard one would have worked just fine, and if I wouldve known I was going to get me offer with the starter she said I needed I wouldve asked exactly why I needed the much more expensive and powerful starter considering it was for a 2019 fiesta with a tiny motor. I could understand if it was for a car with a large motor than needs extra cranking power. Best buy sells remote starters by Viper and their prices are way more affordable. The big thing is they will install it for free so you dont have to pay labor on an already overpriced item. I will say the tint looks good and the car does start every time. No problems with the actual service.
I’ve done business with Tim in the past and we had a miscommunication or should I say a misunderstanding and I wrote a negative review.however stand by what I said about the quality of work.his shop does good work.after talking to Tim face to face again and realizing the misstep I agreed to redo this review.Custom audio does awesome work and glad to be doing business with them again.
Great customer service willing to take care of their customers when there is an issue.
I was so iffy about getting window tint. Let me tell you, I walked out to my beautiful Sally looking gorgeous. I walked in not knowing what I was looking for Tim was very helpful. Not sure what the guys name who did the tint, but he did a wonderful job. Very satisfied. Oh and the woman who exsplain the after care was a delight, she didnt assume I knew what I was doing. She asked and exsplained. Great staff. Great service 👍
Crispy. Got me right on the tint.
I have to say that this place is awesome!! I brought my car in hoping that they could help me because I was stressed out. I had rims installed at richline and it was a nightmare. Brought my car to this place told him what the problem was and he knew automatically what to do. Had me in and out in no time, fixed the problem and kept it all the way real with me, a real honest guy!!! He offered me wheel locks for wheels that he didn’t even install!! I definitely will be doing business with him from now on and I definitely recommend this place. I’m going back to have my touch screen installed!!!
They have tinted 3 cars for us and they all came out great! We sent our son and he loves it as well. We will continue to be a repeat customer.
Great business and extremely knowledgeable about every option for your vehicle!!!!
Im sorry, but I have to give this place 1 star.They did the poorest install on my car stereo, I ended up taking it somewhere else. Which ended up costing me double the money.When I contacted the owner, he didnt even offer a second look to try to fix the situation for the amount I spent here, I could have just went across town an got better quality and service.
Had my car windows tinted and it looks better than expected! Very professional all around great service and fair pricing
Installed window tint and remot start. Both work great. Was able to squeeze me in at a time that worked with my schedule. Was very quick in getting the cars completed.
Got my windows tinted on my Ford flex and very happy with the service & tint. My kids even love it 😄 thank you for youre hard work and time
First, Tim installed an OEM Audio Plus, Second, scoop light & bed light kit, & third, replaced my shark fin antenna with a thin fin, and currently, he is helping plan and then he will 2 1/2 lift and front fascia cut out for my 17 Inferno Taco. These are the only people I trust with my truck, super professionalism, great quality & service. Keep up the great work Tim!
Great place! Got a new radio installed in less than an hour! Awesome service! I am definitely going back to get more things done to my vehicle. Thank you Tim for all your help.
Very Friendly and Accommodating! Support Local! I will use again in the future.Tinted Windows on 14 Jetta TDI
Reasonable prices on window tint and did a great job
Had this shop install a 6 inch lift kit on my truck. Bolts were missing. It was not installed correctly. This caused my to wreck my truck at 70mph. The owner of the company came out the accident scene and admitted fault to the responding officer, told me to tow my truck back to his shop so that his insurance agent could have it fixed. Once the truck arrived at his shop and no more cops were there, he told me it wasn’t his fault anymore and kicked me out of his shop. Do not hire this place for anything. They are unprofessional and inexperienced. I will have to take him to court to try to recover damages which are over $7000.
They did a great job. Highly recommend! Thanks guys!
Walked in to get an updated DVD player for my Yukon since the factory one would only play movies that were super old and wouldn’t play a single Disney movie. They had what I was looking for and stated it would take 2-3 but they were done in roughly 1 1/2 hours! My factory DVD player was longer and wider than the new and they were able to cover up the extra hold from the old one and made it look ver nice!!! Thank you Custom Audio Creations for making me one happy momma with a DVD player that my kids can watch all their movies on!!!!
My kids surprised with remote start on Mothers Day for my 2017 Focus. They got me right in and it was done quickly, they spent time showing me how to work it. I love it and would definitely recommend Custom Audio Creations!
Great place to go, Tim is very personable and knows what he’s doing. Installed a new touch screen head unit for me. Very impressed
One of the better places Ive been to Good Work and Done Right 5stars
Great service.
Bought a Groupon from them and they refuse to use it because it was too good of a deal for me and not for them. Jerks. If you would’ve honored it, we were looking to have a new stereo with backup camera installed also. So thanks for letting know how you treat people before we set anything up!!!!!
I asked for a certain percentage of tint on my vehicle and realized the next day it was not what I asked or paid for. Very disappointed due to the 240 dollars I spent. Not to mention theyre was no receipt given. Due to liability.so I guess im fd. Do not recomend. I asked for 5% was told I got that. I know I didnt not.
Fair prices. Local family owned business.
Had my install done in a quick and timely manner! Best place around the city, hands down! Very professional and the owner is family man!
Got a remote start installed. Very timely and clean install. Came back for a set of rims and tires, very reasonable pricing. Very satisfied.
Made an appointment to get my car’s windows tented and called the day of to confirm...they forgot to write down my appointment and said sorry were all booked up. He lost my biz...poor management
Im only giving 1 star since they dont seem to be open today (saturday) despite the hours listed as being open on saturday, so I dont really know much about how they operate. On the phone the people were really friendly. Ill update when Im able to get in to the store.*** update to response: post a note on the door. Have one already made for situations like this, along with others, so that at least people arent standing there for nothing. Theres even a cheap way to make remote marquee signs where you can change the text from your phone. It takes very little time to grab the note and stick it to the door on your way out. Looking at other reviews, Im not the only one you havent been around for.
Had my Dodge Journey tinted there yesterday. Great service and the lowest price around. Hard to find good people that are honest and straight up!
Tim the owner is 1 of the best if not the best i have ever worked with i have been goin to him now for 6 yrs from alarms, window tint, radio Installation custom audio work and even custom wheels on my cars and truck he knows what he is doin and goes out of his way to get the job done in a timely manner. For all ur audio needs car and truck accessories i highly recommend Custom audio creation!!!!
This is by far a good place to come to for led lighting and more. I have been to this place twice and received good work for a good deal.
Told me to be there in the morning and gave me a price and everything and when I got there in the morning I was told to come back a different day and the price I got wasn’t right. Won’t be going back
Always great service and honest dealings. I like how he never talks over my head when I am not sure what I want
Ive been to them 3 times. The first was last year 2017, they put a remote start and keyless entry in my 2005 ford focus and it worked great. The second time was this summer 2018, I had a remote start and keyless entry put in my 2012 5 speed ford fiesta. It works great and has saftey features on it. The last time was to replace speakers for me. I plan on going back to have my windows tinted. They are great guys. Very polite.
Best ppl to do business with I highly recommend Them
Quick and got me in and out. Vary professional.
Good guy and does good work and will fix if something goes wrong
I called this place for pricing on tires they refused to give any information over the phone. The lady on the phone said their tires start at $250 a tire and go up but refused to tell me any brands. They insisted that I come in. Sorry I will take my business somewhere else.
Great service and great prices!
The most affordable place I have found with top notch service! I will definently come back for other services!
Awesome shop easy going and beyond helpful !
Going and stalking a customer is really professional 👌 Wouldnt give you a penny
Dont do Business with this guy Im not a happy customer
Talked to the guy Tim he told me what I needed for my truck very professional
Bad Service never kept to promise call back
Anything you want theyve got it
Tim will get you right