Great honest service, everyone is very nice and willkeep you updated on the car as they work on it. Squeezed us in when we were in a pinch and saved the day. Would highly recommended this shop.

Good place to go to get repairs done quick and easy! Price was a good selling point for me. Thanks again Rachael!

Shawna and Rachael are always pleasant and helpful. I will recommend everyone I know to McKinneys for their quality work done with a smile.

This is absolutely the worst company to deal with a bunch of clueless rejects calling themselves mechanics if you want to get the job done right don’t go to McKinney’s they will do a mediocre job actually they will do a job incorrectly then when you say there is a problem say you don’t know anything (Shauna) lives in the parking lot in the back and clearly doesn’t take care of her Hygiene and that’s who they decide to put in the front of the store. New owner is absolutely clueless I feel as if the previous owner sold the company to get away from all of the lousy employees.

Goid people. Great service. Reasonable price.

Soooo, I have been getting my truck and other cars serviced here for some time now (2018 -present)and I have not been disappointed, lied, to or left in the dark on how much things cost. McKinneys has always been upfront and honest about things wrong with my cars/truck. Recently had lifter work done and alternator put on my truck and Sheera (my truck) is running so good and rides so smooth, she has a hemi so her take off is 🔥. Took some time which was ok as they do have a home life and cannot work around the clock on our cars. McKinneys staff and mechanics are and has been the most professional.. S/O to mark for being great at what he does and getting my truck together. I highly recommend, to get car services here. I will continue to get services here S/O to ashauna and Rachel for their patience and my putting up with me lol

Very professional, nice and caring to there customers, work hard to get you taking care of you should try them.

Thanks to this shop for bailing me out after they were technically closed when I had a battery go dead. Much appreciated and much recommended.

Fast and friendly service from Rachael and Shawna. Will recommend this shop to anyone for transmission work.

If this was the only mechanic within 50 miles of my dieing grandma and her car was going to explode with her in it if she drove a mile over 50 then I would tell her to drive 50miles plus another 100miles away from this place to another more reliable company

I guess the service is good my sister had to get a estimate.

The first time I went it was cool service was wonderful. But when I went back the second time things were different.

If I was recommending worst place to get your car repaired I would recommend McKinneys transmissionThere employee stole my debit card information and charged my account with several fraudulent charges if you want to be scammed then scammed again this is the ultimate place to get ripped off

Nice employees there. Good prices.

Got my oil changed and only took 30 minutes, very professional.

They give good treats to customers

All I have to say, and the only info anyone should need to decide not to go here, is that they had my truck for just under a month, charged me $800+, and guess what!My truck was doing the exact same thing that it was when I took it there! Imagine that.Oh, did I mention I had basically no correspondence with the company once they took my truck?So here I am - stranded in the middle of butt-f*ck nowhere and $800 short.

Wonderful and they dont rip you off

Had my transmission replaced and they did it timely and it didnt cost me an arm and a leg for this to be done called me the same day it was done and the staff are great business men Ill recommend them to anyone in the future. KEEP UP THE GOOD WORK GUYS 😁.

Do not come here if you value your health or have an underlying condition. Employees wear no masks and have little regard for the current pandemic that has claimed millions of lives.

I had called many back yard mechanics for my ford expedition before coming here and all were quoting me outrageous prices to fix my stripped drain plug. For two years I been getting evac service done to suction out oil to replace. With covid it was turning out to be an all day wait.They were able to fix the problem with another plug and do the oil change needed quicky and professionally. Now I been here before with an issue and after working on if for an hour they returned me the vehicle free of charge because they could not undo a piece installed by another mechanic. So when they brought my car around I was expecting to open a charge account to do payments. But to my surprise it was well under what I had expected. So far theyre 2 for 2 in my book

Now a good place have not fixed my car its been two months sad dont no what they doing

My son had many things fixed on his new used car here. They were very good priced and honest. They had his car for 3 days, as there was a lot needed done, but was only about $500 for all that work, a very long list. But now, he can rest easy knowing everything is fixed and his car runs smoothly now. He commutes to college campus, so this Mom can rest easy too, knowing his good-priced car runs perfect now! Thanks! Oh, and Ill be making an appointment soon to get my driver window worked on with them. Love that they can do any and ALL car/truck repairs!!

I feel like I got robbed.I was having issues with my transmission and decided to take it to McKinney because they specialize in transmission repair and I’ve always had good service with locally owned businesses.However, I was incorrect. I paid the $100 inspection fee just to be told they don’t know what the problem was. I was placed on hold for 16 minutes waiting to talk to Dean, the front desk man. Finally Dean picked up the phone and told me to take it somewhere else to get the repair. I asked Dean for my $100 back as his inspection was a waste of time and money, and he told me no.I wasted $100 and both my days off dealing with McKinney. I will not return.

Better than Firestone!

Took my car in for repairs and it came out worst. They will perform work without your acknowledgment. Terrible service, wish I could give no stars.

I trust them with my new baby and they are the best!!!

Love them and the work they do. They always get my truck right and lets me know of any thing I may need to get fixed outside of the original reason for bringing my truck in for!!! Good place for car and truck services

Good transmission shop on the near northwest side..

Told them what I needed, they quoted me a price, and they did exactly what I asked for and the price was exactly the same as the quote. Not many times do you take your car in for one thing and end up only getting that one thing done, usually places always come up with other stuff that needs to be done. Was very happy with the service I received and the customer service was outstanding. Would recommend McKinney to anyone who is looking for a transmission place. - Kyle Estep

Took vehicle in for fan issue in transmission was told was computer issue and paid 1132.49 on Sat and on Mon had same issue. Was told to bring vehicle back and took 2 months to diagnose and want another $1100 and when i stated 1st issue not resolved and being told another computer issue David wanted me to come get truck off lot if I was not getting repaired. Went to get truck, truck was where they keep their vehicles and worker had to put the control module back in truck while we wait. Drove truck off lot and every light lit up on dashboard, took truck back and David relayed the message of that is part of computer problem. Never had an issue with truck running just wanted to be proactive not to overheat transmission with fan. A week later truck no longer started when we never had an issue with it starting or running.

Ill trust them with any of my cars Great guys with knockout prices

Went there and got same day service for my......Cadillac Converter. They guy who fixed my car was nice and efficient. The price seemed reasonable. Will definitely be back for future service.

When I first went to this auto repair shop they did a great job. They did an oil change and replaced a sensor on my car. Later on my moms car needed an alignment and they did great as well. Now since they had done a great job with the previous cars. We took my dads car. They couldnt figure out why it was turning off they tried different things that might be wrong but in the end they said it was the timing belt. So they told me how much it would be to replace it but that it was on its last leg even if were to replace it. That we could junk it. So i told them to put back how it was and we would tow it since it wasnt running. Now they gave us back the car INCOMPLETE AND WITH PARTS MISSING! How is a business going to return a car to the owner incomplete. My found out because he open the hood and saw how they left the motor. When he returned to ask them for the parts they didnt know where they were and that they kept them since we were going to junk the car. My dad was able to get the parts that were missing but hes still missing some of the bolts. Save your money and go to a Auto Dealer repair shop. It might be more expensive but at least theyll return your car the way you took it, Complete!

Replaced my tires and changed my oil. I don’t know anything about cars so I can’t guess how long it normally takes but we were there a while.The people who work here are super friendly but some of the conversations weren’t terribly family friendly and our six year old was with us.Bathrooms are functional.It’s an auto service place, so I guess there isn’t much demand for customer comfort but as I said everyone was nice and my car got what it needed.

Excellent service and friendly staff at this business.

I went here around April 2018 for a replacement transmission. They provided great customer service with fair pricing. Shortly after I recommended their service to my mother. She got her brakes done. I guess we found our new mechanic!

Explained repairs and prices thoroughly. Didnt drum up unnecessary parts and labor like some popular shops are known to do. Some jobs take a long time, but the wait is worth the care.

Dropped my car off after hours, the next morning they called with recommended repairs and an estimation. Prices reasonable. Customer service excellent.

Great people! Great service! Needed a clutch in my car and they got a new clutch installed and even came in under the price I was quoted!!! Great shop!!! Will be going be next time I need their expertise!!!

I made an appointment to change the brakes on my truck. I was the first one to get there and they immediately took my car back so I thought that it would be a quick process. It took 4 hours just to put on brakes. I was told that the parts was already there and I didnt understand why it took so long. I periodically went in the garage where my car was and the guy was just standing there not doing anything. I asked the man at the front desk if he could tell me if my battery was ok. Instead of him telling me it was a fee he supposedly checked my starter, alternator, and battery just to justify a charge that I didnt even ask him to do. All I wanted to know was if my battery was good or not and he charged me $50 to do so when auto zone and battery plus checks batteries for free. I will not be back to let them work on my car again. I dont understand how they can charge you for something you didnt ask for and they should have let me know that it would be a fee before it was supposedly done

Limped my car there after breaking down nearby. They were very kind and helpful in getting my broken hose repaired so I could get my car back on the road.

At times, they place cars Too Close. Which caused some cars to bump into one another. Business is great, but the facility can not accommodate the volume. At times cars are lined up on 38th St. Waiting. When exiting out of wash. Some cars my stop. Which makes you (Inside the wash) to apply the brakes so the rollers will not push your car into the car in front of you. And pray the behind you wont bump into you.

Took my car there for repairs and theyre amazing!

Fast,and friendly! Ive used them for over 20 years! If I cant fix it,they always come through!!

Good place

From out of town, they were able to get me in that morning and fix the problem within 3 hours. Great friendly service, highly recommend if your in a little bit of a bind.

Quick service!

Great service very fair and friendly

I have been bringing my vehicle to R&R and McKinney’s for years. They have done a lot of repairs on several of my vehicles. Roger and his team of mechanics, overall, do a great job.

Id give half a star but thats not an option. About a year ago I took my Ford Explorer Sport Trac to them because it was having issues going into reverse they told me it was going to take a brand new transmission and the repair was going to cost over $3,000. After doing some research I realized that I could repair it myself for less than $200 . In the past my family has always taken their cars to McKinneys for transmission work, that was the past it certainly wont happen now. My father owned to service stations and sent all his major transmission work there for 30 years its a shame they wasted a lifetimes worth of Goodwill and good business relations in one afternoon. I used to recommend this place to everyone I knew that had transmission problems I will never do that again!

They were so professional and the issues I had with car didnt break my bank account they were so professional and fast I will highly recommend this auto shop for any needs great job to the shop you and your crew work your butts off thank you for fixing my car

Great customer service and excellent work.

They were able to get my truck in right away when I walked in with no appointment. Friendly staff and fair priced

They do the best work if u need transmission work did i would go back

Been having my car for days and no one has called me to let me know what’s wrong with my car. Every time I call they say they still are running a diagnostics. How long does it take? 3 days really? I’m very upset because I have to work and I have kids and I need my car!

My friend had me follow her there so she could drop off her car there for a repair then I took her to work. She raves about this place, claiming its the best!

Tow and diagnostic ran me $170. I needed them them to just get rid of it. They said they needed the title. Blew $40 to get the title. Then they said it was filled out wrong and Id have to get another. But they didnt need it to have it called in as an abandoned vehicle. Why didnt they do that in the first place? I could have done that when it broke down and saved my money. Screw these guys.

I went to this place for the first time for a diagnostics on my transmission that has been giving me issues. Mike checked me in and told me the diag would be complete by the end of the day. When I went back for my car all he could tell me was there were leaks everywhere. He didnt have any paperwork describing where these leaks were or the cost to have them repaired which is what I thought was the point of the diagnostics. After I complained that I basically paid $70 bucks (which was the charge) for him to top off my transmission fluid, he pulled the car back in to tell me exactly where the leaks were. It took him all of 10 mins. He came back to tell me he was short staffed and had nobody to work the counter so give him a couple days and he would have a written estimate for me. I called two days later and he still did not have my estimate written up but he would get it written and email me the results. I received no email so I called back the following day, he then said he didnt get a chance to send it but give him a lil while and he would get it to me. I finally received the estimate but now I will go somewhere else to get a second opinion because Im not at all confident that the estimate was accurate. Mike, seemed like a nice guy but I thought business practice was very unprofessional on this day anyway. I rarely post negative reviews but I thought this encounter was really strange. I feel like I gave away $70. Needless to say, I will not be returning!

They where not able to service my car, but the staff is courteous really helpful and I appreciate the fact that they where honest about the fact that they could not do what I was asking. I highly recommend this place.

Awesome cant praise these guys enough ! Fair honest and kind very reputable shop owner roger is one class act thank you so much for repairing our truck and getting us back on the road

Due to scheduling problem did not get to use them this time, but the owner and staff very nice and helpful

Pretty much all around mechanical service some electrical things they dont do but overall mechanically wise good place to take your vehicle

In the early 90s, I was told by Edwards Transmission that I needed transmission replaced. Quote: 850.00. An auto mechanic friend suggested McKinneys. They did the diognostic. Loose cable. THEY FIXED AT NO CHARGE! I Thanked them and told them: you have a customer for life. Fast forward to 2008. My husbands truck needed a new transmission. McKinneys again provided 5 star service. Our truck is still running great, 8 and a half years later. Would recommend them highly. ☺

Great food was fast no wait just great

Excellent service

Great service, quality work. Prices that wont break your wallet.

Quick and friendly got me back rollinf

Been in and out of this shop for 3 months and my car still is not running. My car broke down driving home from this shop, after I just paid $400 in repairs. So I call the shop and was told that they didnt know what to tell me, maybe I should take it to a dealer......lol I just paid $400 for crap work. And keep your receipts people, they lied to my warranty company about finish dates so they dont have to honor a warranty.....lol I kept my receipts!

Didnt get work done in my truck it was too expensive

Fast and friendly service!!! Would totally recommend this shop for transmission work.

Been there couple of times. Seems like they know their stuff

Friendly Professional Service Will recommend to everyone

Nice guys very helpful maybe a little overpriced

Nightmare of problems....

Good place and fair prices

Didnt receive any Auto service. With driver who had Auto service.

A great asset to the community

Good service

I actually have never been here, but seems busy!

Buying jumpin cable

Went in for an oil change. Have had a problem with my car stalling. So I mention it. They give me a quote for service thats hundreds less than the place Id been at earlier in the week.

Good service

Not a goid experience.

Very awesome place

Amazing services

Precise

Good service

Over priced

🏁

Great people

Prices arent very competitive

Cant remember this place

Ok

They over charged me for a job that they didnt do right the first time they also damage my transmission pan and i had to pay for it they half did my truck service

Good job

Check oil ..

Prices too high

Like it

Crazy place