I love the water and the delivery service. Most of the time they will deliver in time or around the time they say and will notify if will be delayed. They will send out a calendar as well. It convenient and affordable if you drink a lot of water like my family. You get 4; five gallon jugs of water and rent a water cooler for $35-45/ month. It’s convenient. Only thing I say I don’t like about them is that you can’t pay online or have after hours automated payment services