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DriveTime Used Cars
3717 Lafayette Rd, Indianapolis, IN 46222, United States
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DriveTime Used Cars
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Li
Review №1

Our Salesman Charles did a wonderful job! He was efficient and fast. I don’t like the process usually, but he made it pain free. Thanks, Great job!

Br
Review №2

I absolutely loved this dealership and the car buying process. I haven’t bought a car in over 4 years and that’s because I worked at a dealership and got a good deal. After my car crashed I was super super spectacle of buying a car cause that’s a big purchase and I have to 100% sure it’s what I want to do. Charles Mey, man thank you so much, he really made this buying process as simple as it could get. They’re quick at responding too and really want to help out. Charles communicated so efficiently that I felt really safe in getting this car. He broke down all the financials and what was going to be needed before I got there which was awesome cause I live in Fishers and I only had 1 ride and that was to get there. The process was smooth, no hidden fees or taxes, it was basically all laid out for me and made me feel real comfortable in signing those papers. I was super ecstatic and my daughter and Charles and everyone at the dealership knew how ecstatic I was 😂😂. All in all, I love the car I chose, I loved the process of buying it, the test drive, all of it. This was truly an amazing car buying experience. Thanks again everyone!

Mi
Review №3

Super easy. Charles was great. It’s wonderful not spending 8 hours at a dealership and getting the run around. Thanks guys!

Bl
Review №4

Charles helped me through the process of purchasing my Ford Fusion and I absolutely love it!! He was so patient and welcoming!! My son was with me and was a little antsy and Charles would make a few jokes with him and even put cartoons on for him. Wonderful customer service!

al
Review №5

I started Off with another rep who didn’t do exactly what I needed Done initially. However; Charles can thru to save the day. He was personable and courteous in the midst of my red hot temper. I appreciate the care and patience I was Shown and I will forever be grateful for Charles Getting me into a reasonably priced and reliable car. THANK YOU DRIVE TIME, AND THANK YOU CHARLES MEY!

Ju
Review №6

I will recommend DriveTime to family and friends..Charles was awesome..My down payment..paperwork and payment expectations were explained in great detail and Charles went above and beyond to make sure I got the vehicle I wanted..My credit isn’t the best but DriveTime helped me through a hard time by approving me for a good quality vehicle…Charles was the best and not one major dealership treated me with the kindness and understanding like DriveTime.

Mi
Review №7

We went to this location to purchase a vehicle.Both Cam and Eric were awesome from the beginning. We test drove a 2018 Buick Encore but realized that the down payment required for this vehicle was more than we could afford. We asked about a 2015 Encore that we saw on their website (and really the one we were interested in to begin with). They said the vehicle was at another location so They called that location to put a hold on it and gave us directions on how to get there. We felt bad about going to another lot but they quickly assured us that it was no problem. We went to the location on 38th street and not only did they send us there, they transferred our file to that location so we didn’t have to re-start everything we had already done. We were very pleased with the customer service and the attitude of everyone there. Will definitely refer all friends and family there!!!

Ty
Review №8

CRITICAL********Absolutely disappointing... went here after doing the online approval got approved for 300 and some change down I said cool (came ready to spend more) I had everything they asked for license proof of insurance extra down payment money utility bills (multiple) 3 months of bank statements fast forward I get there ok I need 500 and some change to get the car I wanted cool no problem test drive went cool after I get back I explain that there’s multiple scratches on the back bumper which Eric the sales rep (who had little to no clue what he was doing ) says yeah we should be able to get that out and if we can’t then we will send it to get fixed mind you this was on like a Tuesday or Wednesday so after being at this place roughly 4-5 hours he then tells me they have to send it out so I say cool how long he says by the end of business Thursday of course car not ready not to mention after them saying hey we need more money down because they say the income was low (the down payment jumped to 1150) I said cool paid that and repeatedly asked what else was needed to drive off the male manager at the time and Eric both stated I was good to go when I come back to get car with just a few signatures needless to say I come back today just to be told now I’m not approved and they would need more money down this place is a complete joke and sad excuse for a car lot not to mention now I’m out 1150 for 3-5 business days absolutely unprofessional and very bad business STAY AWAY AND GO TO A REAL DEALERSHIP THAT KNOWS HOW TO DO BUSINESS you don’t tell jerk people around like this straight garbage of a place

Al
Review №9

Charles is godsent and really knows how to make the best of any situation! I had the best costumer service and I got a great car for the price

sh
Review №10

Charles was amazing! Made my experience quick and enjoyable.

Ly
Review №11

My experience with DriveTime was fast and professional. I was able to get approved on their website and they sent me a list of cars that qualified for my down payment. Paperwork was done for me due to me coming in from out town and all I had to do was test drive the vehicles and pick. Everyone was nice and very helpful.

Th
Review №12

Awesome experience, fast and friendly...in and out is always good at a car look!

St
Review №13

My experience at drive time was one of the best !Customer service was A-1 and was more helpful then any other place that I had looked for a vehicle. They helped me find the vehicle that best suited my family’s needs . I don’t think I would have been as satisfied going anywhere else. Thanks to Charles Mey my wife and I picked and drove off the lot in the car that we wanted .

Wa
Review №14

THANK YOU Ernesto, Kim, and Ian! You guys are awesome! These guys got me financed and back on the road in a breeze. They made sure I got the vehicle I wanted, extremely professional, great customer service and communication, courteous, and answered every question/concerns I had. It was a 2 hour drive, but definitely worth it. I highly recommend Drivetime Indianapolis, IN. Great car buying experience, Great place of buisness.

Ta
Review №15

The woman that helped me was Cami! This girl is awesomesauce she was so patient and very understanding literally worked with me for hours until I found the right car for me. I would highly recommend Drive Time they really are amazing!

Sh
Review №16

Charles Mey was an excellent help for me with my car journey. I was in a bad accident and he listened to what I wanted and tried to get me into something I loved and could afford with my not so great credit history. I had a really great experience and would recommend to anyone in my position.

Te
Review №17

Charles was so kind and did everything to make our experience awesome. I was thrilled to find my car with a great person to help me out. I highly recommend him!

Pr
Review №18

She was courteous and patient, she knew and understood what she spoke about. She handled our situation quickly and we were out in no time, I was definitely pleased. Thank you again!

Da
Review №19

The staff at DriveTime were patient with me and made sure I got the car I wanted and could afford. Their inventory of cars was extensive and I was impressed with the quality of the cars I tested. My sales person Brent Edmondson was knowledgeable and was very helpful in assisting me find the right car. A+ to all the staff.

As
Review №20

We have bought 2 vehicles from drive time now and have had great a great experience each time. Cam went above and beyond staying over and helping up get the car we wanted. Couldnt ask for more!

Ri
Review №21

Easy approval process! Was given all financial options and was given thorough explanation of everything I was signing! I would recommend Drivetime to anyone that is considering buying a vehicle, especially if other places have told you no!

Ta
Review №22

Painless process and everyone is very welcoming. Only delay was dealing with my personal auto insurance. I HIGHLY RECOMMEND Ernesto Purnsley!! He streamlined the process and got straight to the point. Didnt try to upsale me. He listened to my wants and even probed for more details if what I was looking for to find the best fit.

Gl
Review №23

DriveTime was an amazing experience. It almost seemed too good to be true. Ive only been working a little over a month but it was enough to prove that I can pay for this car. Bravo!

Si
Review №24

Charles Mey was absolutely phenomenal and we couldn’t have asked for a better salesman. He was personable (my fiancé and him talked and laughed together). We looked at three or four different cars. And after being a little disappointed, that we didn’t a certain aspect of our payments. He jumped right up and already had a solution for us. He didn’t have us jumping through hoops or putting our hopes up. We appreciated the honesty, strong personality and just his company in general. He’s so amazing when we finish paying off our first car we are coming back to trade it in with him even if he isn’t working for the company.

Br
Review №25

They were fantastic! They went WAY beyond the call of duty. Cam, and Ernesto stayed 2 and a half hours after closing time just to assist my wife and I. I highly recommend Drive time to anyone looking for a great vehicle at a modest price!

Ja
Review №26

Brett did a great job helping me turn around my car buying day it was definitely a better experience then the one I had earlier that day at a diffrent dealership

Tr
Review №27

Did great job explaining this was my first car buying experience and it was great well done thank you very much

Ch
Review №28

Charles Mey is phenomenal. He set my Wife and I up with a newer and nicer car than we thought we could afford. He even worked with the finance company to keep our APR in single digits. DriveTime needs to let Charles Mey run that place

Fi
Review №29

Never again. I was sold a Chevy Equinox that has to be taken in for some type of repair every 2-3 weeks. Silver rock doesn’t cover most repairs. Big mistake coming here

An
Review №30

Drive Time is the best I just got a 2017 Chevy Malibu love it Brandy helped us with everything she is the best my Angel if it wasn’t for her kindness and generosity I wouldn’t have been able to do this thank u Brandy and DriveTime your all great!!!

Ja
Review №31

This was my first experience at Drivetime and didnt know what to expect, but I had high hopes. Charles Mey at the West Lafayette Road location in Indianapolis was extremely helpful, professional, and friendly. He made the car-buying experience great. Drivetime itself actually had a good selection of cars and I was provided multiple options when it came to cars and financing. Everything was very transparent and I appreciated that.

Ki
Review №32

Cam was great! She was friendly, helpful, down to earth, explained everything in detail, and was caring and kind.

De
Review №33

Charles was the best, got me in and out of there under two hours. Great service and very well at explaining things!

Je
Review №34

They were very friendly and easy to work with. Absolutely no pressure and were very accommodating. Great experience.

An
Review №35

Charles Mey was excellent. Best experience for buying my first car!

Ro
Review №36

Much love Cam!!! You’re awesome thank you so much for putting me and my family in a new 2017 Chevy Cruze 😎 God bless Drive time!!!

Ra
Review №37

The gentleman that help me was very helpful so I was able to pick the car right for me .

Ta
Review №38

My experience at drive time was wonderful my sales rep was friendly nice listen to my wants and needs I would tell my friends and family about drive time and ask for Charles Mey he is the BEST!!!!!!

C
Review №39

Charles Mey was a excellent help, very quick and professional! I definitely recommend him ! Go drive time

Sh
Review №40

Charles Mey was very professional & awesome to work with. I loved his energy & willingness to answer all my questions.Thank you Drivetime!

RJ
Review №41

Brent, Ian & Ernesto were a pleasure ! They helped me understand everything step by step ! Would recommend any day !

Di
Review №42

Sure this place will get a car guaranteed. But they are handing out broken down vehicles. I got an 2017 Cruze and it stopped working after three days later. Took it to CarX and a certified GM they said the engine was totally blown, battery was bad, and brakes became awful. I had an extended warranty as well and they STILL refused to do anything about it. Yet they’re still asking for payments haha.

To
Review №43

Great experience! Have bought multiple cars here! Brent helped us he was great!

Ta
Review №44

Charles Mey got me the best deal and got me through the purchase of my vehicle quickly.

da
Review №45

Charles Mey was very helpful! Great experience overall.

Wy
Review №46

The people and management are great. A wonderful experience all around.

Me
Review №47

Ernesto was amazing to work with. Super quick and an amazing deal!!! Thank you Drivetime!

ro
Review №48

I felt completely at ease with charles mey. He was very helpful and very professional. Thank you charles and drivetime

De
Review №49

Got us in the car we wanted for the price we needed.. Fast and courteous service

Ca
Review №50

Drive time was excellent, they are very polite and helpful, Im very happy with ford fusion I purchased and will definitely purchased another vehicle from them when the time comes. Thank you Drive Time

Ta
Review №51

Brent was very accommodating, nice, professional and I enjoyed working with him.

Ka
Review №52

Charles was amazing, super informative, great customer service and really accommodating!!

Ja
Review №53

Excellent experience. I have never had this easy of a time purchasing a vehicle. No hassle, great customer service.

Ca
Review №54

DONT BUY FROM HERE. THEY WILL NOT HONOR THEIR WARRANTY. MY CAR BROLE DOWN LESS THAN 30 DAYS OF OWNING IT. TOOK IT TO THEIR NETWORK REPAIR FACILITY AND HE TOLD ME THERE IS OVER 3 PAGES OF STUFF WRONG WITH MY CAR. NO RENTAL IS OFFERED JUST REIMBURSEMENT. WHICH IS ONLY $30 A DAY FOR AN ECONOMY CAR. I BOUGHT AN SUV. AND IT TAKES UP TO 6 WEEKS TO GET BACK. PLUS I HAD TO PAY MY OWN TOW FEE OF $117. $70 OF WHICH THEY WILL REIMBURSE IN 6 WEEKS AFTER MY CLAIM HAS BEEN FILED FROM THE MACHANIC. THIS PLACE IS NOT WORTH IT SAVE YOUR MONEY. AND HEADACHE. GO ELSEWHERE.

Te
Review №55

It was a quick and easy process and the staff was very helpful

Co
Review №56

Brent was very helpful with choosing the right car!

D
Review №57

Charles was friendly, fast, extremely informative and it was a great environment!

Ca
Review №58

Bought a vehicle from here 28 days later it blew up. Now they want to act like Im outside of my 30 day warranty. So not only do not have a car but now ive paid 400+ in payments for a vehicle that doesnt run. I would NEVER BUY FROM HERE. THEY ARE SHADY

Jo
Review №59

While I was here they seemed so determined to get me a vehicle, but they got me a very basic stock vehicle for a way above price range than it was worth. They wanted close to 400 a month for a car that was barely worth 3 grand total. I went and got a new better vehicle for cheaper payments. This place is a waste of time, and I always tell people to never shop for a vehicle there

Ky
Review №60

Ernesto was very helpful with any questions we asked. He went over everything with the vehicle in great detail. Definitely a good feeling doing business with someone like that thanks again.

Ek
Review №61

DaJuan did everything to help us get a great deal! I absolutely love my new car. We brought all 3 of our young kids with us and the entire staff there was extremely kind and helpful. Great place to buy a car.

As
Review №62

Ernesto was great!! He drove 3 hours round trip just so I could have the car I wanted that same day!! Would highly recommend

Pr
Review №63

Timeka and Cam were AMAZING!!! They did everything they could to get me the car that I loved and I am so GRATEFUL! Both were incredibly helpful and nice. Timeka has a great personality and I am so glad to have worked with her through this process! An absolute pleasure! Will definitely recommend to others just because of the service.

Ev
Review №64

Yes I would definitely recommend DaJuan. I told him what I wanted. He gave me exactly what I was looking for and did not try and show me anything above my price range. Hes the best.

ca
Review №65

Was looking for a Chevy Sonic to replace the one that was totaled in early December; was able to find the perfect one at a dealership out of my home state- they were able to get the car in within a few days. My experience with Ernesto P. was wonderful! He was helpful, knowledgeable, and very kind & understanding. I changed my mind a few times before I found the perfect car- and he made sure I was happy with my purchase! In a few years when I want to upgrade- I know where I’m going!

Br
Review №66

Charles Mey was great!

Br
Review №67

Clay Calvert was so awesome! Super professional guy that listened to what I wanted and needed for my budget! Wasn’t super pushy or just trying to sell me anything, we drove multiple cars until I found what I wanted and what worked for me! Highly recommend going to see him!

Ro
Review №68

This is the place to go! Ask for Clay Calvert. Drive Time really takes the time and care for each customer, ensuring they find exactly what they are looking for. I needed a car that was durable for an out-of-state move and Clay was extremely helpful. We drove a couple models until I found the one that fit my needs. The guys here are extremely knowledgeable. If youre looking for quality and excellent customer service, then I would definitely consider this dealership.

Th
Review №69

It was an awesome experience from start to finish!!! Ernesto was wonderful to work with. The process was simple and I drove home with an awesome vehicle. Thanks for the great experience!!!!!

Dr
Review №70

Dajuan made the entire process simple and clear! I now have a great car 🚘 that met all my needs and wants. Thank you!

An
Review №71

Dont mind the name, using an old account to write this. But this process was made extremely easy and there was no confusion. Seth and Jason worked with me and what I could put down on the car today. The payments were easily adjusted when I needed it to be. Over all I had a great experience! I would definitely recommend this place to anyone!

J.
Review №72

Friendly, easy and definitely affordable. Seth and Ernesto were amazing and very professional. They went over all of the details with us, without any pressure to buy. Best experience ever. If youre looking to buy a car without feeling the pressure to purchase anything then go here. They listen to your needs and will take the time to get you the car you want and need. Im recommending everyone checkout this location. PLUS they offer you coffee, water, and popcorn!

Ki
Review №73

Kristen was AMAZING... She found me a car in my budget and made sure I was 100% happy with it. She had a great personality to go along with her wonderful customer service. Will be recommending her to others!

Ro
Review №74

Timeka Bailey is professional at her job, very friendly and very helpful, I got the car that I asked for. I would recommend family and friends and total strangers. To drive time.😊

As
Review №75

Times was very friendly and efficient. She explained the whole process well and made me feel good about my purchase.

Ja
Review №76

My experience was amazing! They were friendly patient but most of all, TRANSPARENT! George Adkins helped me and his supervisor and they were determined to get me in a vehicle I loved and within my budget. They were not trying to just make a quick sell but wanted to make sure it was affordable and dependable. Absolutely loved it!!! I recommend it to all!!!!!

Ry
Review №77

I loved working with Timeka! She was absolutely fabulous! Great service and so welcomingI’ll always recommend her!

Le
Review №78

Ernesto P. made my car buying experience PAINLESS! He made sure I was able the leave with the exact car I wanted and walked me through all the paperwork, I cant thank him and the Drive Time team enough! I will definitely be recommending this location to anyone looking for their next vehicle!

Le
Review №79

Cam & Ernesto were so helpful. They helped me get into a car I love, and that’s affordable. I will most definitely be coming back here for my next vehicle thanks to those two!

Ni
Review №80

Eddie was AWESOME great car sells man every one should come see Eddie

jo
Review №81

Easy process and got my car on the same day. Lajuan was the one who help me awesome guy.

qu
Review №82

Juan Jones is a very good guy and patient I trade in my car on Wednesday night and returns it on Friday he go to every detail with me trying to trade it for something else and I didnt do the again he kindly redo the whole process with no complain cam was very helpful and friendly to my children

He
Review №83

Amazing company . Ernesto was the perfect salesman. He is enthusiastic about his job and makes customer satisfaction his priority. He was patient and answered every question in a way that was easy to understand. I will recommend Drive Time to others. There are no hidden clauses with this company. Thanks!

ta
Review №84

Absolutely Amazing I wish i could give 100 stars, works with you under any circumstances. They went above and beyond for me and my family. I recommend them to any and everyone! Super easy and nothing but love! I cant even explain how pleased i am with my experience.

Ro
Review №85

Kristin Mason was very informative and knowledgeable. She gave us all info that we asked for. She walked my son through the process for his first car purchase. It was an enjoyable process. I would come here again with no question.

Ca
Review №86

Everyone was super friendly. I looked at a lot of cars. They help inform you of all the options and they are very knowledgeable about cars. Very reliable and great service. Seth and Ben helped us on our visits. They were fast and didnt waste time in order to help you get the car you want.

Je
Review №87

Great selection of cars great service also... be sure to ask for DaJuan Jones he will treat you right great customer skills

Da
Review №88

Had a Great experience, Sarah (my sales associate) was knowledgeable and courteous and made the process as simple and enjoyable as possible...

Fe
Review №89

Great service and enjoyable experience. Sarah did an awesome job helping me find the car I wanted.

Ka
Review №90

These guys were awesome!!! They got me in a great car and it did not take a whole day to do it. Lawrence was great and i thank him for showing the Camry to me. Ben made the financing part a feel good experience and Chad finished the deal with professionalism and warmth. I will recommend Drive time to my friends and i look forward to having a great business relationship with them. Kudos to all of you...

Ni
Review №91

Mom and I went today and our experience was amazing!! George was super helpful and made our experience amazing. Most dealerships are just looking for the money but this was not the case!! He was absolutely amazing and helped with everything we had questions about!!I truly recommend going to this amazing place to get a car!Signed,Denise Lead Foot Lynn

ka
Review №92

Clay Calvert was Awesome to work with! He made the process so easy. All the people were great to work with. Definitely get a car from them.

Ke
Review №93

Dajuan Jones was really helpful in helping us finding our vehicle! The process was smooth and stress free!

ch
Review №94

Excellent customer service. Everyone was very helpful. Our salesman, Clay was a very knowledgeable and went out of his way to make sure that we were comfortable with our purchase.

ol
Review №95

Clay and Sean were the best so far the experience was extremely smooth and I am super proud of clay’s experience and human relations. Sean was very professional and was more of an advocate to help the customer have the best experience. I selected a car that was out of residence state and they made sure they brought it in... in a timely manner.Clay constantly gave update. Eg “we are on our way to pick your vehicle”... “your vehicle has arrived”.Sean didn’t force me to buy any add-one like other finance folks doIt’s evident they work as a team. I will work with them againGood job guys 💪

Ca
Review №96

Save your money and save yourself a headache. Go somewhere else. Thet got lemons.

Jo
Review №97

Watch out for Ian W! He is the manager at Lafayette Rd, he lied to my face and reniged on our deal. I have good credit and 3k in cash, save your self a stack or two and go somewhere else.

De
Review №98

Leon was great. Thanks drive time. One of the best car places I have been. The staff are very friendly and helpful. Straight forward pricing and no haggle pricing. Very quick approval. I will send friends here.

Yo
Review №99

I havent bought a new car in about 20 yrs. Ashley and Shaun at the Lafayette Rd location made my buying experience very enjoyable. I greatly appreciated their customer service. The atmosphere of the dealership was extremely comfortable, which helped ease the nature nervousness when purchasing a vehicle. Thumbs up to this Company and their employees and yes, I would recommend this Company to my family and friends......

Va
Review №100

This was so amazing I watched the commercials all the time at first I had doubts but I actually went in with my husband and when we saw the down payment I asked to be pinched. I was so happy and today about to read an awesome car so yes its true they true to their word. Thank you SETH ANDREWS AND ASHLEY CROSBY AND THE WHOLE TEAM YOU GUYS ARE GREAT MADE ME THE HAPPIEST WOMAN EVER AND MY FAMILY 😁😁😁😁

Information
50 Photos
100 Comments
4.8 Rating
  • Address:3717 Lafayette Rd, Indianapolis, IN 46222, United States
  • Site:https://drivetime.com/?reg=ind&source=local&vend=google&camn=13702
  • Phone:+1 317-613-1280
Categories
  • Used car dealer
  • Car dealer
  • Car finance and loan company
  • Truck dealer
  • Used truck dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–8PM
Offerings
  • Buys used goods:Yes
Payments
  • Debit cards:Yes
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