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Andy Mohr Truck Center, Inc.
1601 S High School Rd, Indianapolis, IN 46241, United States
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Andy Mohr Truck Center, Inc.
Comments
Ro
Review №1

Very classy place ! Nice lounge for drivers to wait in. One of the staff made a fresh pot of coffee for my wife and I. Also, the rest rooms are sparkling clean.

jo
Review №2

Nope. Things that worked before going here like my apu, dont work now. No one returns my phone calls. No one notified me of anything. If you are thinking about going here, I suggest you find a different option.

Na
Review №3

Problem: Leaking CoolantEngine Type: Volvo D13 2013First Fix: Changed Coolant overflow reservoir--- Plus hoses.Outcome: In route delivering first load; coolant leaked.Second Fix: Changed EGR Cooler (internal coolant leak).During EGR replacement process, shop intentionally or unintentionally broke perfectly functioning Turbo (added $5,000 to bill, without informing owner)By the way; many parts for each fix were on national backorder with stated eta unknown. Made ONE call to another dealer and was able to source those so-called backordered parts. Moreover in the interest of time one picked-up and hand delivered those parts to Andy Mohr Truck CenterOutcome: In route to delivering first load coolant leakedUpon asking Andy Mohr to compensate for shoddy workmanship with respect to broken turbo--- zero compensation or contrition offered!Please look at other Andy Mohr google reviews of engine work complaints and one will see other customers with similar unscrupulous business practices perpetuated by Andy Mohr Truck CentersRecommendation: Any work done beyond routine oil change Id seek another shop! But if you do an oil change. dont be surprised if their parts department doesnt have requisite oil filters on hand.

Ja
Review №4

Definitely friendly staff members, clean environment. Will help the customer in any way as much as possible. I truly want to thank them for getting me in as fast as possible.

To
Review №5

Purchased my truck from Joe Rutledge 3 years ago, he kept his word on every promise. Also the service department does a great job keeping my truck maintained.

Ja
Review №6

I bought new truck very nice place thank you for service

Su
Review №7

We have been working with the Andy Mohr team for some years now, always a good experience. If we have any issues with the units they are a call away to help us out. Big thanks to Adam for always helping and picking up the phone even when he is on vacation. - Sunny Freight Team

Jo
Review №8

Great trucks and staff is very knowledgeable.

Gl
Review №9

Great service and great staff very friendly and good readable prices 👍

Ke
Review №10

Nice friendly staff and quick service.

aj
Review №11

Comfortable place. Relaxed environment. Friendly staff.

Mi
Review №12

They move the trucks in and out! Very efficient

Ma
Review №13

This Truck Center is terrible! They are Scammers!They charged our company 10,000$ for physical damages on truck without any reason and without our authorization. They just still money from us. They didnt return our deposit.We returned truck in perfect condition with no damages. They had access to our bank accounts and Ron Hensley just still money from us without any reason. Be careful Dont deal with them!

j
Review №14

Perfect. Thank you guys for fast service from MKM Logistics LLC

ch
Review №15

Service department runs hot and cold with me, I kinda gave up getting my trucks worked on there. Parts department is great.

Me
Review №16

MKM Logistics LLC. Thank you guys for finding parts so fast!!!

Bi
Review №17

They scammed me for $198.00. Pulled the freon out of my A/C and told me I needed new everything: compressor, dryer, etc. Gave me an estimate of $1300 + to fix it. But it would be Monday before that could get the parts. I said no. Took the truck to the nearest Loves. They re -charged it . Been working fine ever since. Stay away from here. I learned my lesson.P.S. I told the service write up man what had taken place and he never offered to look into it, or confront the mechanic. Told me to have a good day.

Mi
Review №18

I dealt with Jeff and Karsch in getting the brakes on my motorhome replaced. Ordered parts and it took a week to get them and then one day to install new rotors, pads and seals. Awesome job. Thanks.

Fr
Review №19

They do good work, just dont have appointments so it is 1st come, so good luck getting in, it may take a days or 2 before they get to your trk. Salespeople were not up front about this when trk was bought here was told I could drop off at 4 and it get done that night so I could pick up in morning. That not how it works in the service area. It has a few times but most time I have to wait a day or 2 to get trk back. They dont have a lot in stock no fuel filter this time for trk so it has to go back in.

He
Review №20

Yup this is the place to go nice an friendly people

Gu
Review №21

Andy mohr volvo dealership is soo much better than there old workshop. Which had big holes in their parking lot pavement it was really bad location. The new location is very clean,big and beautiful. Also the engeniers are very smart . They could hire beautiful Sweden 🇸🇪 womens to make experience wonderful.Larry did a quick fix on my truck for free thank you 🙏

Br
Review №22

Great service helpful, got my truck back and running in no time.

Ra
Review №23

Do yourself a BIG BIG favor and take your truck somewhere else...

Jo
Review №24

Took way too long to get anything done. From 7 am to 5 pm for a oil change pm. Then I had to come back because they failed to check the brakes in this so called pm and they said it would be only a few hours and it is from 7 am to 730 pm and I still dont have my truck back. Now I am stuck over the weekend and lost a load! It is unacceptable to call this dealer a uptime service center.

kr
Review №25

Avoid this dealership as much as possible. They will always be trying to get more money out of you by trying to do unnecessary repairs. We always go to the Terre Haute, IN Volvo dealership now because these guys are constantly trying to rip you off!

Da
Review №26

They did a great job. Very knowledgeable staff friendly.

Ja
Review №27

Great service at the parts counter.

Mi
Review №28

They replaced my starter for less than 3hours the night before Thanksgiving on my 1998 N14. They maintain rare parts on stock

Er
Review №29

Appreciations from MKM Logistics LLC

An
Review №30

If you want to pay good money to get your truck repaired over and over and it never gets fixed....this is the place to go. we are told they are putting their BEST mechanic on it, but if i am getting the best, i wonder what the worst one is like. i would not recommend this place to my worst enemy

pr
Review №31

Quick service

To
Review №32

Best Volvo we have been to. They are fairly priced and every time we come with a problem, they fix it and pretty quickly too! The staff is super nice as well!

Ca
Review №33

BE VERY CAREFUL. This is the Worst Place to go. All they have is totally un-Experienced Technicians. No knowledge about the Repairs at all. Goes by the Codes only and keep replacing the stuff line by line. Spent around $10000.00 for repairs and after driving back on the road for 150 miles, same problems came back. brought the truck back and now they again came up with some other stuff.We refused to get the repairs done and took the truck to some other shop. Got it back next day with all the repairs completed and found the actual problem. Its been a couple weeks now and Truck is running completely fine.All they working hard is on how to make Gig bills. I will never take my truck back to this place, and will neither go their for Purchasing the trucks as well.We all should do it.If i had the option to give them Negative star. its would have been Negative 5 stars.

Ja
Review №34

Very friendly and helpful.quick to solve your problems.clean and courteous. Explains things so u understand your problem and what you need to solve it.mike. service manager and mechanic great

K
Review №35

GREAT COMPANY!! FROM THE GUYS AT SERVICE TO THE MECHANICS IN THE SHOP ALL WERE HELPFUL AND UNDERSTANDING. MY TRUCK WENT IN FOR LOW POWER ISSUES AND FOUND OUT MY TURBO IS BAD THEY FIXED MY TRUCK IN NO TIME!!!!

A
Review №36

Overall Im very pleased that Andy Mohr Truck Center was able to help us out replacing an air compressor on our truck that went out on the road. They came within an hour of the call. Ricky I believe was the name of the mechanic who was very knowledgeable and knew what he was doing right off the bat. The only thing is the mechanic tried to charge us for 6hrs of labor when he only worked 4hrs. I brought it to the mechanics attention and in the end he made an adjustment on the invoice. Im hoping that was an honest mistake but like I said Im still very pleased because of the fact of the time Ive had in this trucking industry, its hard to come across folks like them....So thanks much for your knowledgeable work!!!

Vl
Review №37

It took 7 hours and $640 to replace one tube .its ridiculous .this is cheating.

Ja
Review №38

Thay are great. Thay are fast. Thay really know what they are doing.

Br
Review №39

Andy Mohr Truck Center is total scam, lie, and deceive. Dont ever deal with this garbage bag of a company. They stole more than 10,000$ from us! We have rented 2 VOLVO Sleeper Truck with them. We returned them in perfect condition and got charged 10,000$ without any authorization. Even if you return your Truck it in perfect condition you still will be charged! They have access to your bank information. They are going to make things up. Ron Hensley is very rude and dishonest person. Be careful!

Ha
Review №40

Bad they have some people

Or
Review №41

This place is over priced and half the time still have the same problems. Watch and make sure they do what they say they done. Good luck if you do go. Would recommend any other company but this one. They dont stand by their work.

Da
Review №42

We avoided this truck center for 2 years after receiving poor service every time we took our truck in for repairs. This is the 2nd time we returned to their new location on High School Road and BOTH times we received excellent service so l believe they have solved the issues that caused our prior problems. They did our work when promised and kept us informed of any new issues they discovered. Very nice experience all around.

so
Review №43

Great people and services 👏 👍

Hu
Review №44

Dropped truck on dec 23rd had est. later that day check engine issue was under warranty but air leak est. was 280 truck not done till Jan 3rd and air leak est. jumped to over 2100. 800 miles later on a Saturday afternoon no less after every Volvo dealer in the country is closed got check engine light for everything they were supposed to fix. Now Im stuck till monday because the MECHANICS not TECHNICIANS cant fix a truck right. THE FIRST TIME. I have a strong suspicion that my original problem was sensor issue and not an EGR problem as they replaced the EGR and cooler and problem still prevails. Bad service lousy attitudes and very unprofessional work ethics. Dont go!!!!!! Had a conversation with General manager and he was clueless as to whats going on under his watch. Swore he would look into the issues I discussed with him. As far dealerships go they need to worry about semi trucks and forget selling fords, as ford will not put up with their inexperience on how to fix vehicles or treat customers With respect.

Se
Review №45

Do not go there. A rip-off. Paid $150 for a fuse to be replaced and had been told that they had already did me a favor as the minimum they would normally charge is 2 hours... FOR THE FUSE!Do your self and your wallet a favor - do not go there. Go to a TA!

Ri
Review №46

Great service on our needs. I would recommend Harsh he is very nice and understanding!

Ke
Review №47

Please dont unless you have lots of money. I spent $19k at Andy Mohr on my truck no power on hills change turbo,muffler many other things still same d13. 500hp.If your warranty expired Good Luck. oil pressure sensor they add many other parts to make money on labor cost me over $9000 Crankcase ventelation filter only 4 screw six hrs labor $ 140 an hr.

Da
Review №48

I had a problem with my injector cups and injectors so I came in at 7 am and got my truck into there shop and I was under a load, they did there best to fix it the same day. Was done and ready to roll after 12 hours of work. Thx Ill come back next time.

Lu
Review №49

Took truck there to be fixed again we will see.

jo
Review №50

Here at Pace air freight we use Andy Mohr truck center all the time. The service department is exceptional and so is the parts department! Great company to do business with! We highly recommend them!

Ot
Review №51

These guys do whatever it takes to get the job done. Mike and the crew rock!

Ri
Review №52

As an owner/operator the importance of keeping your truck on the road is obvious. A little over 2 ½ years ago, I came to Andy Mohr at night with a problem. Bart got me out of a big jam and back on the road. To me it’s all about finding a shop you trust and building a relationship with them. I am very happy to say that’s what has happened. Mike, and all the guys have certainly earned and have my trust! I have over 1.2 million miles on my truck and have only been on the hook once! ( actually that was a precaution and really didn’t need it) I’m in there probably at least once a month, because I am very proactive. Its much less expensive to get it fixed before it breaks!! I might live in FL, but…unless it’s an emergency- my truck and I go to Andy Mohr for service!

Se
Review №53

Repair after treatment system. Great people, did good job. Thank you all.

Ky
Review №54

Quoted me 350 for a Volvo 780 heated windshield. Whatever. Transfer me to service and they say 2 and a half hours labor to do it at 145 an hour. Lmao. Safelite will do everything including labor for 330!

Mi
Review №55

Great place with a new, conveniently located building. Stop by and check out some awesome trucks.

Ja
Review №56

Did a great job on keeping me informed on my truck on what needs done and how long it would take. The Volvo team did a really good job on helping me. Great job thanks James Grigsby truck driver.

Sa
Review №57

Scammers sit there never go they waste my time for just fit window glass I spend 8 hours thereThen they charge 812$ fraud company

Pa
Review №58

Called for service on Saturday got hung up and ignored called to parts one guy doesnt want to tell service to answer the phone to much work for him oh service will call you back Yeah.. right... Are the service workers working on the Trucks? No thats why they have mechanics for.. come on that a joke of processioning

Sh
Review №59

Andys the place to buy a great Ford Pick up truck! Shawn

m
Review №60

Total ripoff stay away from this dealership guys specially the service they check the truck for one hour and charge you for couple more hours for no reason specially the indian guy at the service desk is a total joke and they also added in my bill for some items that i did not asked for wow if you decide to fix your truck with them make sure to check your invoice every single penny good luck drivers

Sh
Review №61

I was at shop on 11/27/2017. The experience was really bad.I brought my truck for repair for SCR performance low for my Volvo truck. They charged $2479.06 for changing DEF pump and clean DEF tank. After I left the shop and drove my truck few miles the signs came back and my problem was not fixed. When called back the shop the service manager was really rude. He said to bring truck back and still there is no guarantee that the truck will be fixed. This caused a lot of problem for me. My time was wasted. They never solved my problem.

Br
Review №62

Ron Hensley Went above and beyond for me (Rabb and Howe Cabinet Top Co) We had our truck break down... as it sat on another dealers lot to be repaired for an extremely costly fix that i chose not to proceed with.....Ron and his team gave me a very fair trade in value and made sure we were up and running as soon as it was humanly possible ... Ron actually met me early on a Saturday morning to finish the deal so i could get on the road again and make money!.. I can not thank him enough!!!! Truly blessed to work with people like this !! To all of the staff and especially Ron Hensley Thank you so much !!

Da
Review №63

Always a good experience

La
Review №64

Grewt staff and great service

Al
Review №65

,dont know about mechanics but i bought a new truck here and i have a very plesant impresion, first one with a car/truck dealer. his name is Ron,still very pollte and helpfull even two months after i bought the truck .so 5 stars from me and i will come again here. Thank you!

Je
Review №66

One of the Best Shops weve been to. Very Efficient plus the staff was Awesome.

Mi
Review №67

Ron Hensley was very helpful in getting the vehicle I needed. He went above and beyond in service. Very happy!

Ma
Review №68

ALWAYS CLOSE WHEN I NEEDPART AND NO WARE ELSE TO GET ISUNFAIR

Ka
Review №69

Nyc.. quick truck service

Lu
Review №70

They way backed up,,at least a week wait

RA
Review №71

Awesome people and workshopTom and his mechanics are great and experienced person with time efficient and cost effective guysTom is very friendly and helpful person

Da
Review №72

If you own a Ford dont go to Andy Moore went there 3 times to get turbo fixed each time it worked till you get about 1 mile away them it quits guess after 3 visits they fixed the problem, what a place. Next one I will go someplace else.

Jo
Review №73

Nice and new

St
Review №74

This company is trash. They stole from us $ 10,000 from our credit card. They figured damages to the truck, after we got back the truck and finished the rental agreement. And a month after that, they took out more than $ 10,000 from our credit card. Beware this company is thieves and crooks.

Sh
Review №75

Terrible service . Spent 20k for repairs only to have the issue keep coming up. Mechanics, if that what you want to call them, are very lazy and unprofessional...eating hot dogs and socializing like its a picnic... your best bet is going to Muncie or anywhere but here. After complaining to corporate and threatening to contact the BBB and the state attorney generals office they refunded 3500.... not that that really helps in the rand scheme of things .. since the truck was down for over a week and we still had to take it somewhere else.

Sc
Review №76

Clean, friendly, helpful, attentive service. Excellent amenities (showers, washers and dryers, comfortable drivers lounge)

Al
Review №77

Salesman was awesome and very helpful. Truck was ready to roll out when we arrived

As
Review №78

Salesman are liars. Drove an hour after he said they had accepted my offer then found out they werent going to. Thought Id cave if I was onsite. Raised their offer for my truck but added the difference to price if the truck. Crooks

Ro
Review №79

Love the new place now I hope u stock it better and have more parts then you did before

PJ
Review №80

This is absolutely the worst shop Ive ever taken any of our trucks to. Have spent over 15-20k for dpf issues and the truck still wont stay on the road more than 3 days. Ive lost so much money and time due to these guys. Even when they are working on the trucks, its never ready when they tell you. ALWAYS a 2-3 days later. Expect your truck to be there at least a week and plan accordingly. DO YOUR SELF A FAVOR AND FIND SOMEONE ELSE TO WORK ON YOUR TRUCK.

Br
Review №81

The new Dealership is absolutely beautiful came in to get parts and everyone was nice !

Wa
Review №82

Parts guy was helpful, even though they were about to close. Prices fair

Jo
Review №83

Got towed in at 9 pm, seemed eager to help, it is now 5:38pm the next day and still waiting. They keep stopping and talking or doing something else. Not real happy with the service

Ms
Review №84

Lets just call Andy Mohr service department the GUESSING CENTER. Dropped off my truck earlier May 5, 2016 and waited around to see what the problem was with my truck. I sat there a half a day and nothing, so I left and was told my truck would be ready on May 9, 2016 with a bill of $2500. I was called at 11:53 p.m. right before closing on May 9, 2016! So I picked my truck up on May 10, 2016. I would say that was four days. My truck drove okay for four days!!! Same problem pops back up on my dash from the 5th. So I take my truck back to Andy Mohr on the May 14, 2016 at 10 a.m.. I sat up there until about 3 p.m. and nothing could be found so I left and asked to be called. I was called and told my truck would be done early May 16, 2016 once the part came in at 7:30 a.m.. Well I picked my truck up after 1:30 p.m $600 is my grand total this time! Okay here we are again, May 26th arrive at 8:30 a.m. I sat and waited and waited. Then was told the problem would be fixed in two hours after I have waited all day. Its now after 3 p.m.. So I left and waited to be called in two hours. I called back after two hour and to my surprise I was told my truck wouldnt be ready until May 27, 2016!!!! I pick up my truck and pay $1100 YES $1100 to get it out the shop! I drove for one hour and fifteen minutes and the check engine light comes back on again with the SAME PROBLEM!!!!! Let see how much this bill will be!STOP RIPPING PEOPLE OFF GUESSING THE PROBLEM!!! POOR, POOR CUSTOMER SERVICE!!!!! I will be calling corporate office next, this is ridiculous

Br
Review №85

Excellent experience, the tech that fixed my truck was awesome, a big thanks goes out to Devon Tharp at Andy Mohr

Ro
Review №86

I brought my truck here and still have problem. Some staff not friendly and they are very helpful.

Ch
Review №87

Very helpful in finding the part I needed and directions to the nearest location that had it.

Ro
Review №88

I got my truck to dealer,checked it in,told service personnel my truck issue,I went and chilled in the driver and got my truck back later that evening.Service personnel,good people.

Cl
Review №89

Just pick up drivers who break down.

Mi
Review №90

They are expensive, but fix it right the 1st time, but sometimes takes several days to get to it.always busy.

Ro
Review №91

All of the parts department theyre always courteous they do a great job

al
Review №92

Very good workNice staf

De
Review №93

My Stepdad drives a truck so it is good to have their service around and open so late.

ma
Review №94

Avoid this dealer, super unprofessional work and very expensive, just run from them ( run Vasia run)

sa
Review №95

Great service! Matt take care of me.

Ka
Review №96

Very good experience with Andy Mohr Truck Center and Ron Hensley. He is very knowledgeable and he worked very hard to find the trucks we were looking for!

Br
Review №97

Update... this is the 6th time in 9 weeks i have spent my days off here. One might think they would find and fix all the issues.. last time i left here fan was running continuous. One would have hoped tbey would have noticed this before they told me that everything was fixed. Another 1100 part and 5 hrs labor that should have been fixed when it wat here last week when i spent 7500 here. Shop forman lacks personal comunication skills.Rest of the shop is nice as can be. Sad thing is that Im actually shopping for a new truck and his professional skills alone now prevent me from shopping for any new product here......Here once again. Lets hope they fix my issue. This time. Here 2 weeks ago and I still have same issue. Checked in at 145pm. I was told they would at least have my truck in to diagnose it tonight so I informed them I would wait. 9pm still here. Truck still in the same spot. I asked for an update at 730 different gentlemen didnt know I was here or knew anyone was here waiting. Looks like they only have 1 person I can see working on trucks. But there are 2 in the office. Maybe I cant see everything but this place is silent. Maybe by the time my trucks done my future blogs will be favorable about my local dealer.

Ry
Review №98

Do not go here if you want anything done in a timely manner. I had a battery here to be checked for warranty replacement, it took almost three days! Also when you call you will be on hold forever, they will not call you back, and they will tell you anything to get you off the phone.

ve
Review №99

Small parking. All another fine

Si
Review №100

WORST place ever I took my truck ever,will not recommended!!!!AVOID THIS PLACE!!!!

Information
100 Photos
100 Comments
3.5 Rating
  • Address:1601 S High School Rd, Indianapolis, IN 46241, United States
  • Site:https://andymohrtruckcenter.com/
  • Phone:+1 317-244-6811
Categories
  • Dump truck dealer
  • Truck dealer
  • Ford dealer
  • Used truck dealer
Working hours
  • Monday:7AM–12AM
  • Tuesday:7AM–12AM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:7AM–12AM
  • Saturday:7AM–12AM
  • Sunday:7AM–12AM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
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