Yesterday, I called the company and Hunter came out the same day very apologetic about the time-evening which I was ecstatic to get an appointment same day I called. He came back in less than 24 hours. Other companies said 1) cant do it 2) you need to replace panel which will take 4-5 months 3) you need to get a whole new door.Hunter reached a strip at a fraction of the cost. Such a nice gentleman. Was very respectful.

Called to get a ballpark quote on replacing a sprimg. They refused to give a price over the phone and said $129 service call plus cost of springs. As soon as technician arrived he said the springs are $200 each and thats the cost of all their springs except special order styles. Seems like a bunch of BS they werent able to quote when every other company could. Sent the man on his way without paying their service call fee. I wont use then again.

Jaclyn was really quick and did great work! I was originally told shed be here between 1-4, but she was actually able to come earlier, and was done within 1 hr. She explained to me what exactly was happening and gave me some really useful and simple tips for maintenance. I felt like it was a bit on the expensive side, but I think thats partly due to the same day service.

Feel like we got ripped off. Needed a new spring conversion and another company was $400 to replace everything. Garage doors of Indianapolis had just the part we needed so had them come. They charged $549! Would have gone with replacing everything cheaper if we’d known.

Matt H did an awesome job. He worked quickly and was happy to explain what he was doing. Plus he seems like a genuinely nice person.The previous owners installed my opener incorrectly. Matt took care of it in no time and it’s working better than it ever has.Would recommend Garage Doors of Indianapolis to anyone.

Our garage doors were terrible. The safety feature that should make the door go back up if something is in the path, didnt work - so the door would keep going and bend at the top. Our opener was so old, that our doors would open when our neighbors opened their own. We were thrilled when Garage Doors of Indianapolis installed two new doors and a new opener for us. They even went the extra mile by installing new bracket hardware rather than using the existed ceiling mounts. The crew that came out were very friendly and professional. I would recommend Garage Doors of Indianapolis to all of my family and friends. Its funny how excited you can be for something as simple as garage doors, but they do more than you realize when they dont work - Like protect our family at night and our stuff while were gone.

Absolutely terrible scheduling system. Make sure you have your entire day open for the day you pick because you dont know if you will be getting a normal business hours appointment or an appointment at 9pm.

Not just happy with the service, but super-duper happy. The technician, Hunter, showed up on time. Very friendly, professional. Got right to it and had my garage door back into its tracks right away. He made it look easy. He took an extra couple of minutes to tweak everything into perfect adjustment. Was charged the price quoted for a job well done. My garage door opens so quiet and smooth now, its better than ever!

My door installation was not the cause of this low rating, although my door is less than 4 months old has been serviced once with another service call on the way. My experience is for the accounting and customer service! Each time I was sent an invoice with the wrong amount owed. When I would call, I would be given another amount which was also wrong. I was told they have a new person who did not know what she was doing. Not my fault! Record keeping I would think, should be top priority for a business. Lastly, I get this very nasty and intimidating letter saying I better pay or else with once again the wrong amount and when I called I was quoted $200 more than the nasty letter I received. BOTH WERE WRONG! When I questioned the amounts, I was the one treated like the criminal and was talked to in a very rude manner. Needless to say, I pay for quality, I wish I had not purchased a brand new door from this company if this is how they treat customers when THEY ARE THE ONES WHO HAVE BAD ACCOUNTING PRACTICES! I have no problem paying for quality services and expect that in return. I regret this purchase.

Asked if they could get a masonite panel for my garage door, said they don’t know. Asked for my address and said that they don’t service Lafayette when they had record of the previous owners getting service. Terrible customer service.

Stellar service by a seasoned savvy professional. Josh (should be nicknamed no play J) and his associate Skylar arrived and walked in my garage, visually inspected the opener, opened up the cover and immediately diagnosed the problem and fixed it.Bottom Line: Prompt, skilled, informative and effective pricing.

4 hour windows are not ok and a waste of a day if the tech doesn’t show up until the final hour. We’ve had a tech come out 5 times, the issue still hasn’t been resolved and this window of time is frustrating to say the least. I’m hoping the 5th time is the charm. A shorter window of time shows the customer a little bit more respect.

Horrible customer service. Tried to get estimate on new door. First day told it would be between 9 and 1...no show called them they said could be there next day between 2 and 6....no show again. I made arrangements to ve available both days...obviously this company has mo respect for your tims.

Their customer service didnt tell me if I needed to pay for the visitation but now I m getting amount due and they are placing my account with collections agent. By the way, They quoted me over a thousand dollar but I got fixed with a little less than $400 dollar with other company.

STAY AWAY! Called, due to my garage door being screwed up. They were happy to make an appointment. The tech, Matt, came out and looked at the door. Seemed like he knew what he was talking about, and within minutes, told me that for $499 he could fix it right now. I told him Id like to talk to my wife about it. At no point in time am I told that I will be charged or billed anything.Two weeks pass, and I get a bill in the mail for Service, even though Matt did literally nothing, other than tell me it would be $500 to fix it. I write them an email explaining how I was never told I would be billed. They call me the next morning, and tell me theyll give me half off the bill. I explain to them, that I was never told anything about a service charge, and she just says Sorry, but I can only do half. I dont understand how you can just send people $192 bills in the mail, when your guy did nothing, literally nothing. What a joke of a company.

The tech came and fixed the door quickly; however, I had called about an estimate, only to learn that they dont do estimates upon his arrival and immediate disassembly of the door.The dude did good work, but didnt love being misled on the front end.

93 year old widow has repair done and by Garage Doors Of Indianapolis - cost $450 that is almost $100 over average. She forgot to present $50 coupon and when we called in they said that to bad you had to present at time you paid .Wow - they must need every dime possible for elderly women when they are already higher to start with.Find a company that does want to take advantage of elderly customers.

Great new garage doors. Great service. Fast installation.

Sales guy is fine, installers are a little below average. They have installed 5 or 6 doors for me, and two have had issues. Their timelines are horrendous, and there’s no communication. Found out, on several occasions, doors won’t be installed the day my installation was scheduled. Two occasions, we have had to wait for them to close on homes waiting 7+ weeks for doors.

What a great company! I was able to get a new, fully-insulated door a week after receiving a quote. The techs arrived on time and were friendly from quote to finish. My new door was installed quickly and with great care. Also, all the parts are covered under a warranty!My new door is beautiful and the install was AFFORDABLE. I will definitely do business with Garage Doors of Indianapolis again!

I had an appointment scheduled for a four-hour window. No one showed up or called. Someone showed up at my house over an hour after the four-hour window, which was evening by that time. I had other plans. I understand that unexpected situations arise, but have the courtesy to call the customer to inform us of the delay. I had made myself available all afternoon for this appointment, and I didnt trust them at that point to rearrange my work schedule for another potentially missed appointment. They left me a door knocker and never followed-up. Moving on to another business.

I called this morning for service today with my garage door that was not opening. Justin came out around noon today and fixed the circuit board. Cost was reasonable. Service was fast & professional. I have always had good experiences working with Garage Doors of Indianapolis and recommend them.

5 star service. Matt H was very nice and provided quick service. Would highly recommend this company.

I recommend this company. They installed a Wayne Dalton garage door model 8500. It is an incredibly sturdy, quiet door. Andrew, the salesman, was professional and gave good advice. The installer, James, was punctual and professional. Installation took 3–4 hours. I would use them again.

Ryan Andrews is FANTASTIC!!!He is very responsive and has helped me replace 5 doors at a community I manage. Having excellent vendors in property management is so incredibly important. I am very grateful for his hard work!!!

Extremely rude on the phone

It was easy and fast to make an appointment for a garage door tune-up. Guys arrived on time, following their call to say they were on my way. They worked efficiently and were professional. However, I was surprised that they were not wearing masks.

Matt H did an amazing job! Our door looked terrible and he had it fixed in under 40 min! Was an amazing guy for sure call Matt H!

In 2019, we called Garage Doors of Indianapolis for a routine garage door tune up, in accordance with their Tune Up Special that was offered via coupon found in a routine post office delivery package.the cost of this Tune Up Special was $59.Garage Doors of Indianapolis sent out a middle-aged gentleman who lubricated the rollers. That was it!I wrote out the check for the service and didnt think anymore of it. Six months later one of our spring coils broke and we called a competitor of Garage Door of Indianapolis.This competing company pointed out a half dozen concerns they had with our garage door, things that should have been pointed out at a regular Tune Up. Once they pointed out these things, i realized that the tune up that we got from Garage Doors of Indianapolis was nothing more that a wheel greasing scam.Please be weary of this practice with Garage Doors of Indianapolis.

I had a 100% positive experience with GDoI. They saved me money over what I thought I would have to spend, the service was very fast, and the technician was very knowledgeable and professional. Will definitely use again!

I gave a 1 star because although they gave me the best rate for replacement.. I never got the work done because the person that gave me the estimate wouldnt return my calls.. I spoke to a customer service rep whom after I explained, she connected me back to the SAME guy... epic fail! A year later and I still dont have a garage door! Best prices not so good follow up or service.

Im not happy with the quality of the doors I purchased from Garage Doors of Indianapolis. I believe they knowingly sold me a poorly designed unit that had been discontinued. The spring/cable system broke after less than two years of very light duty. The lock on the other door is very sticky and needs to be fiddled with in order to get it unlocked. I expressed my unhappiness with the quality of the doors to the service tech that came to fix my door. I told him Id like to speak to the owner about my dissatisfaction with the doors. He told me good luck they dont care. I dont even get to speak to the owner. I told him that garage doors should last longer than two year especially with very light use. They door was stuck halfway open and the tech didnt have the parts on the truck to fix the door. I asked him if he could get the door to shut which involved snip two cables. He said he was charging me $129 to snip the cables and shut the door. I asked him to leave and told him Id find another garage door company to help me. I cut the cables myself. It only took 2 minutes. I told him the tech that installed the doors warned me that there was a danger of locking yourself in due to the design of the door. He told me that Youd have to be a F&^%ing idiot to lock yourself in.

The torsion spring was broken on Saturday morning. We eventually found out the info about Garage Doors of Indianapolis. The review seems reasonable. We called them and they gave us the quote and said they could have it fixed today. We were pleasantly surprised. They did show up and the person was very professional. He replaced the broken part in about 30 minutes or less. He also spent a few minutes answering our questions. We are very happy with the services.

First owner of a flipped home with a new garage door. Very little use. Moved into the home about six months ago and the garage door already broke. Warranty is voided due to changing ownership. $125 just to get somebody to come out and look at it. Also the garage door would not link to my Tahoe. And they wanted to charge an outrageous amount for their cheap little opener. All in all not impressed at all with this company.

Our repair tech was Matt. Writing a review because it is well deserved. We are very impressed with the service we received. He was prompt, professional, quick to diagnose the issue(s) we had and repaired those issues within the hour. He also went out of his way to provide a little education. HIGHLY Recommend Garage Doors of Indianapolis!!

DO NOT DO BUSINESS WITH THIS COMPANY. They missed four install times. They then failed to notify of payments that were due and threatened collections after never receiving notice of payment due. They are not organized and will give you more headaches than any potential savings they may offer. Stay away and spend more money on a legitimate company.

I called and placed a service order, told the dispatcher I may need some other things done. Technician showed up and did not have supplies for the work. Said he would like to reschedule for the following week. So I took off work another 1/2 day the next week. The same technician shows up and about 35 minutes into the job, he gets a call from his wife who can’t get their vehicle out of first gear. He says sorry and repeatedly talks to her, even asking her to send pictures of the dash to try and help with a paddle shifter. This goes on for about 30 minutes and continues throughout the job. Not very appropriate in front of a customer. He would not accept a coupon I wanted to use, but said I could call the billing department tomorrow and pay the bill by phone. He said there was a coupon I could use on their website for $30 dollars off the bill. When I called, the lady said that I couldn’t use the coupon because it was not a tune-up order. So I had her explain what is the difference. Be careful what they charge you for, she was not very friendly at all, finally took the $30 dollars off. We have been customers for years, even buying new doors in different homes. After this kind of treatment, we are done with Garage Doors of Indy. No apologies for even having to come back a week later because the technician didn’t have the supplies for the job. Very disappointed with Garage Doors of Indy and their lack of appreciation for loyal customers.

I called today asking about a way to monitor if my garage door was open or not. I told whomever I was speaking to that I currently had a LiftMaster that I knew nothing about. Instead of asking me my model, or any questions, she told me my ONLY option was to buy a new motor for $600. End of conversation. After some googling I learned I already had the $600 motor and even if I didnt there are HUNDREDS of other monitoring options, that may just not be sold by you specifically. I felt mislead and believe that was in poor taste. I wish I had caught her name to include in my review.

Can not recommend enough. Absolutely stellar customer service and the problem was fixed within 90 min of my original call to set up a time. The tech was extremely friendly and efficient. Hopefully we will have no garage door issues for quite some time, but if we do, we will definitely call them again!

Used to work for them on the commercial side. The guy that runs it will tell the service techs to do things the wrong way just to get the job done and the invoice out the door. They have no care in the world for safety. This should be the last company you should choose for service.

These guys are experienced, knowledgeable and professional. I highly recommend Ryan Andrews in sales and Chris Weidman in service.

I had an issue with my garage door after hours of most places. I was referred to this place. It says that they are open 24hrs for emergency services. I called spoke to a representative and was informed that I would receive a call within 15 minutes. No call. Called back 3hrs later. (Different representative) All of a sudden I get a call within 3 minutes. Only for this guy to tell me he couldnt come out until 6am. Why say your open for emergency services if your not available for an emergency. Wont call this place again. Really dont want to give any stars, but at least the representatives that I spoke with were professional.

Called on a Sunday morning and they were able to get our door working the same day. The service technician Matt was friendly and knowledgeable. Would recommend!

Had a great experience with Garage Doors of Indianapolis when I needed a broken spring replaced. It was less than an hour from the time I called to set the appointment until the technician was totally done. Id recommend them without hesitation.

I called because a spring broke on my door. The service was good and the tech did a great job. My complaint is the cost and the fact I bought a garage door from them 6 1/2 years ago and the springs they installed then were inside the tubing. I was told then that was for safety reasons. They charged me $529.00 for the correct springs when they came out on July 3rd. When I called the office to complain I was told that was a new product then and they did not realize those springs would only last 7 to 8 years. Mine lasted 6 1/2 years. My opinion is I went to a reputable company 6 1/2 years ago so I could be confident they knew their products and they would sell me a door (with springs) that I could count on for the 20 years or so that we expect these items to last. They fell short. I wont use them again.

I was definitely impressed with Garage Doors of Indianapolis today. First of all---I was assured they would call to confirm the arrival window. With that accomplished, the service man, Mike called to tell me he would arrive within 20-25 mins. He was efficient and personable and could not have been more accommodating. This company and particularly Mike is a fine example of the way a company should service customers. I will definitely call them again!

Great install in an old, odd sized, not particularly modern garage door friendly detached garage. It was not cheap, but it was done professionally, on time, with quality components and I didnt have to lift a finger. They had to do a number of custom adjustments to make things work with our particularly odd garage openings and low rafter system, but everything worked well in the end.Everyone I interacted with was very friendly from the office to the installer. I didnt always get the follow-up calls that were mentioned, but it wasnt really an issue since nothing was being changed and there were no issues.We did have to wait 3 weeks for our doors to be ordered (we didnt go with the generic whit panel doors), but the date for install was set at our initial consult and never wavered from that timeline.They are keen on the up-sale, thats kind of how sales works. Know what you want out of the system and it will not be a problem. I plan to be in my home for a long time to come, so going with quality components was an easy choice.Very happy with the choice to go with them. Whole process was very easy.

We had this company install a new garage door and after the need for some minor adjustments a technician named Bart Taylor arrived promptly the same day we called and Was very professional respectful and knowledgeable about the equipment he he was charged with. Bart went above and beyond all expectations.

Great service! Hunter was very nice and came to fix my garage door because the spring broke. Super fast, repaired it in 30 minutes tops.

I had an excellent experience with Garage Doors of Indianapolis!!! I would highly recommend them for anyone needing service on their garage door. I called last Friday in the midst of the snowstorm. They had a service rep at my house within 2 hours. He walked me through my options and I needed a new door. They had someone out to install this week, even with a shortened holiday week. Would definitely use them again.

Very prompt. Nice, professional young men that did the work. Fixed my door quickly at a reasonable price. Quoted a price and stuck to it unlike Precision. Would definitely use them again.

RIP OFF. The garage door which they have installed stopped working within 13 months. And they charged $125 for just replacing the circuit board in it. Plus $99 service fee. Opener was very noisy, chain drive. They didnt even reset the remote opener after the repair. Didnt like the customer service either. Least preferred for Garage door installation or repair.After I posted this review owner replied to this review saying sorry (see his reply below). But in reality he never replied back for my phone calls. Do not accept his apology. Avoid hiring them

Garage Doors of Indianapolis lives up to their Doors Today commitment. The service technician was friendly, professional and clean. He was able to give us several options to repair our problem. After we made our choice the technician replaced the part swiftly and it did not cost us a fortune. The pricing seemed fair and honest. Its great to have a Garage Doors nearby

Very happy with this company for the second time! Garage Doors of Indpls did a great job in the installation of our garage door a few years ago. We started having problems with the keypad opening the door. The office was very nice on the phone and scheduled me same day. My technician, Mike, called on his way over. He asked if it was okay if he went through his diagnosis process before changing the keypad just in case it was something else. He also cleaned everything. I love how quiet it is now! Excellent service again!

Very good experience. Repairman was on time, found the problem quickly and was willing to wait a few minutes while I got home to see it myself. Quick/well done repair job. No fifth star because I thought it was a bit expensive for what was done.

I called around 9:00 AM and by Noon, same day, my garage door problem was fixed. Good speed and a fair price. Special thanks to the Technician, Chris Weidman, for great customer service.

Best customer service I have received out of any company I have ever dealt with in any industry. I just moved into a new house last week and the mounting bracket broke. Jeff from the Parts Department took care of me immediately. Highly recommend this company.

This is the second time we have used Garage Doors of Indianapolis for our tune-ups. Their customer service is always above and beyond. I spoke with Dee on the phone who was very friendly and quick to respond. She also gave me a quote and outlined the pricing so there were no unexpected expenses. She set up a same day appointment and the crew that came to do the tune up was prompt and efficient. They answered all of my questions and got the job done quickly. We highly recommend Garage Doors of Indianapolis!

Fast and efficient. Called last night and they got to me at 9 am the next morning. The repair specialist was fast and knowledgeable. Will recommend to anyone needing garage door service. Great Job Garage Doors of Indianapolis

They give a couple hrs window to when theyll arrive. Professional, HONEST and efficient work! I would recommend Tom Ward (technician) to anyone! Return customer because of him!

Last Saturday, I heard a loud noise in my garage. I went out and discovered my spring had broken in 2 so now my garage door would not open. I called Garage Doors of Indianapolis and a few hours later they were there and fixed it. They also fixed my key pad and had another remote for me. Very helpful, professional and fairly priced. I would use them again.

I called Garage Doors of Indianapolis when the spring on my door broke on a Friday night and they offered to set-up something for that evening or on Saturday. I requested a Saturday repair. They called Saturday morning with the time frame I could expect a repairman. I was contacted by Mike early in the in the time frame. When he arrived, he explained my options for the repairs clearly and didnt pressure me to purchase additional repairs or services. He explained everything that he was doing and why. He also suggested some things to watch that could become issues in the future. He checked and lubricated all the rollers and hinges and inspected the automatic opener to ensure that it was operating properly. Mike was very professional and exceeded my expectations. I have used Garage Doors of Indianapolis in the past and will continue to use them in the future.

The keypad operating both of my doors would not work. Jacob came out today, before the promised time which I really appreciated, installed a new keypad, repaired one remote control, reset all of the remotes, and lubricated both doors. He would not leave until he knew everything was perfect. I have called the crew out before, and that is a testimony to this company.... when you call them back again and again, you know the company is a good one. Im pleased.

Called and set an appointment. Was told “4-6PM”. They called back and changed our appointment to “6-10PM”. Got a second phone call just now changing our appointment to “midnight”. Not joking. Best part of the call... when my wife pushed back, she hung up on her. Classy! Go elsewhere.

STAY AWAY!!!They installed my garage door opener less than two years ago. Recently it randomly opens the door on it’s own, which is a huge security issue. When I called the customer service, they even refused to tell me how to reset the opener due to “liability”. So they insisted that I schedule a service, which will cost $178 plus parts.Their warranty is only good for one year. After that, you are on your own and any service could cost more than a new opener.

Prompt service, same day service is not a problem! Employees are experienced! Selection of replacement doors is excellent! I would highly recommend!

Needed a part for an older garage door opener. Jeff in parts was great. Knew what I needed and what caused my old one to fail. Had the part waiting for me when I arrived, fixed in less than five minutes. Great work.

Garage Doors of Indianapolis has always been a dependable & trustworthy company that our family can count on. Companies like this are too rare these days. They always have the best interest of the customer in mind and they get it right the first time!

Glen came out to do a repair and did an excellent job. He also gave us advice on how to maintain the door. Very helpful and professional.

I bought garage doors and openers from your company three years ago. All the time I have had them I have made multiple calls concerning the Genie openers. The only advice I was given was to call Genie. So I did. Many times. I always got someone reading from a script and always given the same advice that never helped. When your people came to install the doors and openers they had a terrible time getting the remotes and keypad to program. One man was on the cellphone for what seemed like an hour and totally frustrated. I am frustrated to the point that I have just ordered new openers to replace the poor quality Genie openers. I called your company originally because it was recommended. Do you think I would recommend you?

Our garage door spring broke on a Sunday. Mike arrived Sunday evening and did an awesome job replacing the spring. He was friendly and knowledgeable. A+++ service! Highly recommend.

Couldnt be happier with you guys. Mike was the tech who handle our issue. Called before arriving and was incredibly professional during the service call. He got our job done much quicker than I anticipated! Ive dealt with other companies in the past that had techs who didnt seem to care about their jobs, but Mike definitely came off as dedicated and had a very personable demeanor. Like I said, couldnt be happier.

Nearly 600% markup on parts. Charged $290 for $50 worth of torsion springs. The employees were friendly and were able to get out on the same day, but I should have hired a local handyman who charges an honest amount.

My 17 year old cantilever electric gate started malfunctioning yesterday (Sunday) and I called them today about fixing it. About 4 hours later Bob showed up to fix it. It was a minor fix, but now its doing what its supposed to do; keep people from using my drive as a scenic view, they are lost, or they want to rob me. The gate provides me a peace of mind.The original company that installed it told me a couple years ago that it was unfixable and needed replacement. I Googled electric gate repair and Garage Doors Today was at the top of their list. Both repair gentlemen whove come to fix it; told me that despite its age, they could fix it, and they did. Saving me $5,000. I know that someday it will need to be replaced, but both guys said, its working better than most gates of any age and its better to repair them than replace them. I will use them when that time comes.They are a great company to work with. Their repairmen are familiar with most gate openers, and they are able to repair them. Its nice to work with a company you can trust. - Steven Pettinga

Had Mike take a look at our garage door. He was professional, polite, and on time. I really appreciate his honesty. Thank you so much!

We had a great experience with our technician, Jacob, today! He was right on time, extremely courteous, and very knowledgeable. Their main office was also excellent with their communications on scheduling. Would highly recommmend Garage Doors of Indianapolis!

Brian with Garage Doors of Indianapolis came out to my residence this evening after I had an issue with a garage door not sitting level. He spent nearly a half hour here and walked my through each step. Very professional and courteous. A++++++++++ Service and Value.

The spring system of my garage doors we replaced by this company in a few years ago and has had issues for many times, and this time I called to check the spring and was told that it does not cost much money.However, a tech came and told the system needs to be replaced again, and one year warranty gone. The new one costs a lot! I gave one star because:1. they failed to gave service at the same day as they promises.2. the system they replaced has too short both warranty time and working time3. No matter what solution (could totally different than the phone-call told you) the tech provides and how much you are charged when a tech comes over, it seams you have to obey. Otherwise youll receive a trip charge that could be 7 times more than other company, like Starlite.Im not complaining the manager Dee and the tech Rick. But my case ended with paying a trip without service, otherwise late fee, attorney fee and collection fee (they are on the first letter sent to you)... will be waiting for you.

Tremendous service from Brian Whitney, honest and has integrity. Had another company come out and tell me my system was too old and needed to be replaced, Brian fixed it quickly and inexpensively and showed me exactly what was wrong. Will never call anyone else again but this company.

Brian was out to my house today, and told me what I already knew that the part I needed could no longer be found. But he did sell me a new opener. Outstanding service and extremely professional so glade I had them come out today. Thank You Brian

I accidentally backed into my (partially) closed garage door. I called Garage Doors of Indianapolis and made an appointment for inspection and repair. The serviceman, Hunter, was great! He arrived when scheduled, analyzed the problems with our garage door, and explained the options for repair completely, I selected the attempt to repair the door instead of replacing the damaged 2 panels. Hunter did a great job on the repairs so that the damage is almost unnoticeable now. Beyond my expectations.Hunter is also friendly and pleasant, but professional. I think he’s an asset to this fine company.

Garage door broke @ 930pm. They were out within an hour and fixed the problem in 30 minutes. Explained everything that happened. Good service, friendly, affordable.

Replaced broken door with new one but clearly has an underpowered motor that squeals. Paid deposit then received no invoice or statements only to get a collection notice saying they’d tried to reach me many times. Total BS. FIND ANOTHER OPTION.

Incredible customer service! Would rate 6 of 5 stars if I could.

Go to for garage door repairs. Called them about a broken spring. They were out in no time and had it all fixed up within a couple hours. Great pricing too. Beat the other place we called by $100s. Also serviced it too make sure it was 100%. Thank you for the service

Great company. Very efficient, reliable, and professional. The garage door they installed looks fabulous-- we get compliments all of the time!

Full new unit installed in July. First day a warranty call was needed. By August, a second warranty call was needed. Now, I have another installation issue and....the warranty will cover the part but they want $119 for the labor. I could go further about the issues I had prior to getting the unit installed, but moral of the story here is dont buy new units here.

Garage door was installed 2.5 years ago, coils are going bad. GD of I warranty was only good for one year, which is odd for such a high price product. Anyway, a service man who looked at the door stated how GD of I is the only service that still uses such horrible coils. Would recommend looking at other businesses before going with GD of I.

Overhead doors originally did our work and I called them for a service because my garage door spring had broken. Overhead Doors did not take my call or show up but Indianapolis doors came in and saved the day and got me to work on time and fixed my door!!! Took my call and came at 11am on a 11-4pm window. Reasonable pricing and was finished in 40 min. Explained my bill and would trust them in my home. Definitely my go to when Im in garage door emergency. I dont have the name of the serviceman, but he impressed me. And it was pretty hot out there. Call these guys because they produce what we need...RESULTS

Mike came out and took a look at my door because I was having issues with the door opening. He called prior to arrival and was extremely professional. Very pleased with my experience!

I always read reviews with a grain of salt as most people will only post bad experiences. Regardless I was hesitant to use these guys based on all the bad reviews. End of the day I needed my garage door fixed so I called them. They were great. Person on the phone was polite and listened to what I said. After asking a few questions they quoted me a price over the phone and said they could get to it that day between 4:00PM and 7:00PM. They also said the the service tech would call me when he was in route.Service tech did exactly that. Took him all of 20 minutes to replace the spring which had broken. Price was the same that was quoted on the phone. Im not sure if the price was competitive, but it seemed fair to me.

Our experience is honestly not worthy of a single star. On the morning of December 19, the spring snapped on our garage door. (Note they installed this originally and on their website, they suggest springs should last 15 - 20 years, not the 4 1/2 years this one lasted.) A technician from Garage Doors of Indianapolis replaced the spring. Unfortunately, we were unable to use the door until the night of Friday, the 22nd, having spent the week at a hospital with 2 of our children.Upon using the door on the 22nd, it was obvious that something happened during the repair as the door labored to open and close. We waited until the day after Christmas to call Garage Doors of Indianapolis back to our house. The technician at that point indicated that suddenly, gears had been stripped, obviously because of the struggle for the door to be opened, which had NEVER happened prior to the “repair.” He then proceeded to tell me that for reasons he can’t explain, that although Garage Doors of Indianapolis installed this opener 4 ½ years ago in a brand new house, they no longer repair Genie openers. (Interestingly enough, their website still indicates otherwise.) Conveniently, I was told because of this, I will now need a new opener from other brands they sell.My advice is beware and look for other options.

They came out within a couple of hours. Fixed the issue I was having and installed new rollers on the second door. Mike was thorough and quick.

Garage door spring and sprocket broke at the same time and we called Garage Doors of Indianapolis to schedule repairs. Our repairman was Justin. He was very professional and did exactly what he said he would do to fix our door and at the price he quoted. We couldnt be more pleased with this experience and with Justin and the others we spoke with on the phone.. A first class operation!

I left work early to go to their showroom to order a garage door and opener. I rang the bell for service and one unsmiling guy appears behind the counter and tells me he thinks all the salespeople are at the home show. Then he disappears into the back for a couple minutes and then reappears to confirm that yep, there’s no one on the premises who knows anything about their products. No offer to take my info, have someone call me or anything.Interesting way to run a business. I will take mine to a company that’s friendly and actually wants to sell garage doors.

I had the two springs over-the-door replaced, the repairman was on time and made the repair at a very reasonable price.

Worked performed today, so I CAN NOT comment on the quality yet, but I WILL soon, objectively, as it is fair to do. I CAN comment on the argumentative attitude of customer service though. The price went up $50 overnight, because I was not quoted on the phone in reality, I was given a guesstimate, and by the way, we do not give quotes over the phone. Who answered the phone yesterday? A 500-pound Russian hacker? Seriously.

Professional and candid. Got this 30 year old garage door system running well again easily within the price of a Colts ticket!

I had Garage Doors of Indianapolis come to my home to diagnose problems I was having with both remote entry keypads. After a five minute exploration of our set up the technician diagnosed them as bad and suggested I buy two new ones at $60 apiece, which I did. Total for two new keypads plus site visit was close to $230. Only after he left did I realize the keypads were battery-powered and that they probably only needed fresh batteries to restore their correct operation. While I cant prove this, since the technician took the originals with him, I am disappointed that he did not even suggest this as a solution. Buyer beware! I will not be using them again for service!

Scheduled an appointment with Garage Doors of Indianapolis and the tech returned the call within 10 minutes to confirm the appointmental time. He showed up promptly and was professional and courteous.