So appreciative of Devin Couch for taking care of us, especially on a weekend. Honestly, struggle to recall speaking with a repair tech, of any kind, who cared as much as he did. Went well above and beyond. Thank you.
My family has used Breedlove Dobbs for years. When I bought my first home I took my parents advice and hired Breedlove Dobbs to install our new HVAC system in 2018. We were thrilled with the service they provided, and the technicians were professional and did a great job. The owner Jeff, was the person to come and show us our options and he was patient with my questions and did a great job.Since then we have had them out at least once a year for general upkeep and check-up. We have had different technicians and have been happy with everyone to come to our home. Our most recent experience had a couple issues with the scheduling, but the other owner Tom took care of the problem personally. As always the technician, was on time and professional.We are happy that they were able to work with us through those couple of scheduling issues, and plan to continue using Breedlove Dobbs moving forward.
We had contacted Breedlove Dobbs for a quote in regard to a home we were planning to purchase. We felt their pricing was fair, and hired them to install our new unit about two weeks after our closing date.However, on closing day, the furnace completely quit working. The owner personally came out and brought window units to us the next day because it was so unseasonably warm. They were able to get a new unit installed within a few days. They truly attempted to go above and beyond when we were in need.We have since purchased the bi-yearly maintenance program, and they are always very informative and helpful and provide great information. We have been very pleased with their service.
I own a construction company and used Breedlove Dobbs in an emergency for a multi-family customer. We had SEVENTEEN emergency work orders to which we heard, very professional!, they figured it out! and great to work with comments from all customers. Yes all. I can tell you my first hand experience from techs onsite to the ladies in the office have been nothing but exceptional. I highly recommend.
All of the technicians have been courteous, clean, have always been very thorough and gets things done in a timely manner. I would highly recommend this company to everyone.
Monte (technician) and the owners go above and beyond. They are responsive, super knowledgeable, thorough, honest and helpful. Appreciate them taking the time to educate me on how to best maintain my a/c and furnace units between visits! Highly recommend Breedlove Dobbs. You will not be disappointed.
They are honest and fair. Great service at reasonable price. Service Techs are very nice and knowledgeable.
Great experience. Jeff and team were professional, courteous, and reliable throughout the process of installing a new ductless system . Highly recommend Jeff and Breedlove!
I have used Breedlove for years. Their service is excellent and they make sure that you are satisfied with their work. I appreciate the reminders that the service technician is on his way. I highly recommend them for all your HVAC needs.
We contacted several companies to get a quote on a new HVAC system. Breedlove was the only company that did a full analysis of our house, square footage, size of current duct work. They provided a quote based on that analysis. Jeff fully explained how all components would work together. The system that Breedlove installed is FANTASTIC. Our house feels so much more comfortable. Two weeks latter their service tech Monty came out to make sure that everything was working correctly and to answer any questions. The attention to detail is appreciated.
Breedlove Dobbs has always been courteous, on time, and thorough in their service. When there is an issue, they take the time to explain it and how they will resolve it. I found them through an emergency need. Their service has earned my loyalty.
Weve used Breedlove Dobbs for heating and cooling for years. Theyve always been good to work with, even when we had to try several different humidifiers to deal with our hard water. Recommended.
I have been satisfied with all the technicians who have been to my house. Monte was the first and my neighbor recommended him when I was looking for a new company. He is highly skilled at his job and has a great personality. That is important when a person is entering your home.
Monte continues to be the most professional, and best trained technician that I have ever had the pleasure of encountering. As a mechanical engineer I worked as an HVAC designer for commercial buildings for nearly 5 years. Monte knows exactly what he is talking about, and is very straightforward and honest during his service calls. He provides lots of possible options to any issues that arise, and does an excellent job of listening to the customer. Keep up the great work!
I have used Breedlove Dobbs for over two decades for our HVAC needs. I have always been satisfied with the quality and timeliness of their service. I appreciate that we are usually assigned the same technician. Monte knows our system and is great about giving us a heads up when more than the standard maintenance may be required in the future. The scheduling desk is great about making timely appointments and calling in advance if our appointment needs to be rescheduled (life happens-technicians get sick too).
Very happy with this company, They are honest, on time and did what they said they would do. The price was reasonable and I would do business with them again,
Ive done business with Breedlove Dobbs for several years. After going through the different chain companies and other local HVAC companies. Recently, my 12 year old heat pump decided to kick the bucket. Of course it was during the first round of 90 degree days. I called Breedlove Dobbs and was able to get a technician to come out within 2 days. He gave me the unfortunate news. The salesperson came the next day. Jeff was fantastic! He gave me 3 options. Explained the differences (Pros and Cons) and let me make the decision without any influence or pressure. Duane, the installer, was very professional, courteous, and handled the install quickly and cleanly. He then explained the new system to me and answered my questions. The whole team was awesome!
Great company and Marcus is wonderful to work with. This company has been servicing my AC and furnace for many years. I would highly recommend them.
Had my Carrier heat pump system work on December 7 2018 and failed again on Jan 14 2019. It will cost me $1800 to replace the circuit board and the heat package with only 30 day warranty. The service man told me it is better to replace the air handler system because come with 5 year warrant. To repair is like to dig hole and put you money in there because only have 30 day warranty. What kind of service is that. After being a loyal customer for 20 years, its pity I am going to drop them.DONT TRUST THEM. USE PEPPER OR CHAPMAN
Called them to request a follow up on a previous work that they had done and they were there very quickly. I like them! Honest people.
Encapsulation of crawlspace and install of appropriate dehumidifier accomplished quickly and thoroughly and at a fair price. Further, diagnosed problem with the humidifier on our furnace installed by another company, rectified the problem, andthen installed the correct control for our new furnace, since the other company mistakenly sold us one that did not work optimally with it. Fair prices on this work as well. Appreciate the clear explanations and options given by the owner, Jeff Rich, the reasonable prices of their work and the outstanding and thorough install provided by Duane. Could not be more pleased and recommend this company highly.
We have been with Tom and Rich for almost 20 years; they have always been very professional and willing to solve problems. Our GEO at times can be challenging, but they have hired competent technicians. Marcus was very polite last week.Monte is first class; very professional, knowledgeable about GEO and an all around nice guy. Five stars for him and BD.
My experience was very pleasant. Matt, who discussed the different options for a new AC/Furn was super nice, not pushy at all. Though Breedloves prices were just a tad bit higher than the competition, I liked how Matt presented himself, and the knowledge of the systems. Since Breedlove Dobbs have been servicing my AC/Furn for many years I decided to stick with them. Matt also explained the difference between the 95% efficiency versus the 98% efficiency. I went with the 98% and glad I did. Duane who installed our system was fantastic and really knew his stuff. I couldnt believe how fast he could install a furnace. I would definitely call Breedlove/Dobbs again for any thing related to my AC Unit and Furnace. Great job guys!
Very Happy. fair price. QUick install and quality work. would highly recommend
Monty is my guy for anything HVAC. He is very familiar with all the different equipment in my house and keeps things running smoothly. Everyone at Breedlove Dobbs is friendly and professional when calling in or scheduling service. Ive been doing business with them for over 15 years and will continue into the future.
Breedlove Dobbs maintained my HVAC for 25 years. Not many HVAC systems last nearly that long. Last year I opted to have a new system put in as I understood it surely couldnt last too much longer. They installed and continue to maintain my new system and I couldnt be more pleased. Monte is very professional, knowledgeable and always on time. I wouldnt use any other company! Thank you!
I really like how courteous and polite he is with whomever is home at the time of service. I also like how he is so honest about all the work he does and what to expect in the coming months when he completes work for us.
I have used Breedlove-Dobbs for my house and office for over 10 years. I am very satisfied and find that they will go the extra mile to confront a manufacturer over a warranty issue. They perform maintenance and repairs in a timely manner. Their pricing seems fair too.
Monte has been our technician for a number of years. He is always professional, knowledgeable, and pleasant. He works to address any concerns we have.
A very professional company that has always provided outstanding service in the (8) years that I have been utilizing them. Timely responses and knowledgeable employees make them easy to work with.
I had a hvac system installed. Everything went very smooth and easy. The people there are very pleasant and knowledgeable. I highly recommend them.
Breedlove Dobbs does a good job when they come out to the house. They installed my furnace and AC about 9 years ago and they have done all the service/maintenance since -- mostly because I bought the 10 year warranty. Usually either Marcus or Monte (he was one of the guys who installed the furnace) come out, and it is good because they are familiar faces and they remember what they did the last time they were here.Im not over the moon for Bryant equipment. When I needed to replace the draft inducer after just 6 seasons, Monte drove to 3 different supply houses on a Saturday morning in an ice storm looking for the part. That is awesome for warranty service. Unfortunately, the inducer is making a lot of noise and is pulling 3.6A on a motor with a 2.4 FLA rating, so it is not long for the world after just 25 months. Unfortunately, the warranty only applies when it stops dead -- hopefully it wont be too cold that day.
Theyve done a great job for us all the way around! Appreciate their commitment to quality, efficiency, and follow-through. Would highly recommend!
Excellent service they were very polite from start to finish! From the salesmen who helped me choose the right system to the installer everyone was knowledgeable and explained everything well. I love my new system.
Brendan was Professional and Kind. Breedlove is a great Company with a responsive team and fair Prices.Thanks
From the first phone call, to Marcus coming out and taking care of our furnace issues— Breedlove Dobbs did an awesome job. Would certainly recommend and use again.
Reliable and pleasant service experience. Recommend Breedlove Dobbs very highly.
Great Company with true concern for the customer! Monte is a very competent Service Technician!
These guys are awesome, have you used them for years and they have never let me down. Have always went above and beyond.
Great company. Helped us when our AC died and explained the options and the install was quick and easy! Will use them again.
Quincy did an excellent job. He braved the pouring rain and fixed my air conditioner with a smile. Would definitely recommend Breedlove Dobbs for all your HVAC needs.
Excellent! Reasonable & Fair. Technicians are professional and personable. They know their business and get the job done.
Great company with quality work. Not necessarily the cheapest guy in town, but you get what you pay for and in this case you pay for quality.
Our technician, Marcus, was on time, courteous and was a wealth of knowlwdge for our questions. Yes happy with service provided.
When purchasing our new home the inspector found out the the current hvac unit was undersized. A local well known contractor had just put in this system a year earlier (the original until only lasted 4 years because it was also undersized and overworked)! Jeff Rich at Breedlove Dobbs was great! He worked with our inspector and realtor to help us get some extra funds from the seller so we could replace the unit with a properly sized one when we moved in. Installation was great and they also provided all the forms needed for the rebates we qualified for.Id highly recommend Breedlove Dobbs to anyone else need an honest assessment of whats going on. They dont just want to sell hvac units but actually serve their customers!
Every interaction Ive had with these guys has been above board. From the folks in the office who handle scheduling and dispatch, to the courteous techs. They wear footies and clean up after themselves!Seriously. Ive been a customer for the better part of a decade now, two homes, two HVAC system replacements, and couldnt be happier with either the systems Ive purchased, the folks who installed them, or the folks I welcome into my home for maintenance and service.
Professional experience from start to finish along with the office call back.
Excellent work and work ethics. Tom was very responsive and helped my out in a very tough bind. Thank you!
Family Owned and Operated, very professional, great service, highest quality products at a fair price
Marcus did an excellent job servicing our HVAC unit. He was extremely professional, courteous and a kind person. We appreciated his thoroughness in completing the routine checks and services. We also appreciated B-D calling ahead about his exact arrival time.
Wasnt satisfied with the first technician, but a second technician came to review it again, and was satisfied with the result. For sure, they put a lot of emphasis on customer satisfaction!
We have used Breedlove-Dobbs Heating & AC twice this year. First our heating unit needed replacing in February, then our AC died in June. Both times they were punctual, courteous, and installed great quality products. They were also able to assist with financing. (I rated them a 5, but it should be a 4.5, because they didnt clean the area of installation debris around the new heating, and installed a heater that - unbeknownst to us - only uses an expensive specialty filter. We should have been told this upfront.)Otherwise - excellent work and excellent customer service!
We have been working with Breedlove Dobbs Heating and Cooling for a few years. The service is consistently extraordinary: we receive a call before arrival, employees are on time, professional, excellent work and products, kind and clean.
Did not tell me about $90 estimate charge when I scheduled the appt, but expected it when he showed up. Was also early to the appt. Will not call again.
I have a home with a geo thermal unit that needed to be replaced. I did a lot of research and in the end selected Breedlove Dobbs for multiple reasons. The quality of my Bryant system is without question, but with geo thermal units you need a quality installation or the best system will fail before its time. BD has been wonderful to work with. The installation went well and the system is running excellently. I am very satisfied and would highly recommend Breedlove Dobbs for anyone looking for a quality HVAC contractor.
As always-very professional job well done!
Immediate and Professional. They took a lot of care of our system, made recommendations and tips and were friendly, too. Thank you very much for preventing a HOT mess this summer.
Outstanding workers. They are on it with the answers you need.
Always a pleasure to work with your technicians.
Got the units i wanted!
Marcus was early and professional. Office staff called before he arrived.
Thank you Monte!