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Valleybrook
4620 S High School Rd, Indianapolis, IN 46241, United States
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Valleybrook
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Iv
Review №1

I have lived here for almost a year. I have called maintenance approx. 3 times: once for door issues, 2nd time for a trash can and 3rd my refrigerator was going out; each time they responded they have been friendly and had no problem with fixing any issue that I may have. I truly appreciate good service and they always do their jobs with a smile…

Jo
Review №2

The site manager and assistant manager were both excellent great attitude friendly Ive really appreciated the experience they gave me and my wife would highly recommend living in this community the property we got has all new appliances including a dishwasher which is a good thing to have with kids

Jo
Review №3

I recently had a maintenance issue at my home and Isidro and Chris completed the repair. This repair had been tackled twice before but Isidro came up with a no fail solution. This should not happen again. Of course, I needed to do some additional downsizing also.The guys were professional, considerate of property, friendly and time considerate. They got the job done. They also handled the urgent matter with the back porch appropriately.

Jd
Review №4

Maintenance has been great repairing everything needed in the home and in a timely manner. The manager, Anthony, has gone the extra mile to make sure my home is up to par and I’m comfortable with all repairs. The effort and professionalism is appreciated. I will be renewing my lease!

Mi
Review №5

Best mobile home community cleanest trailer park whatever you want to call the neighborhood. Unlike the others this place is well maintained

Kr
Review №6

Also I’ve been here for 3 years the lady next door to me has been in the house a day. There are two vehicles parked here that don’t move an the house is an eye sore yet they are the rent was due today an 2 hours ago I got a letter to pay it o have 10 days to quit. Yet someone who isn’t even in the park using the home as a storage unit is okay. This place is just a big fat joke.

ke
Review №7

The staff is so nice and the neighborhood is pretty quiet. Payton and Jessica were funny and their customer service was on point. I know my kids and I will love living here!

Ta
Review №8

Love living out here at Valley Brook, maintenance does a very good job .. Shout out to Isidro for making sure everythings worked in my home...

Ch
Review №9

This place is really trying to change the way they were. Maintenance is definitely better from when I first moved in here back in 2019. Their response time is a lot quicker they got here and replaced our dryer and oven within a week. I wanted to give you a big thanks to Michael and Anthony with maintenance they were a big help

Mi
Review №10

Vallybrook is a wonderful place to live. The staff is very helpful and kind the maintenance department does a outstanding an exception of old job when it comes to the grounds upkeep I would like to give a special shout-out to Anthony maintenance supervisor who does a phenomenal job along with the rest of the maintenance crew

Ma
Review №11

Ive lived here with my mother for a little over a year and for the most part its a very nice place to live. There maintenance man Michael Decker is awesome at his job and was very quick to get my water heater replaced when it went out. Glad I moved here.

An
Review №12

The new management are great and really cleaning the place up. Anthony and Michael are really great as maintenance men, they work hard to keep the place nice and very nice people. Thanks for all the hard work to make our living conditions nice

st
Review №13

Maintenance manager Anthony goes above and beyond to help get things right.Property manager Linda is the best manager since Ive lived here. Continue the awesome job guys.

Mi
Review №14

I signed my lease Jan 29 of this year and we were told the two missing kitchen drawers would be installed on the 30. It is now August and we still DONT have these drawers. As well as waited over two months to even get someone to come out to look at our front door because every time it rained our carpet got soaked. Also, still missing our screen door that was taken off due to it falling apart, and our back door is still messed up and we haven’t received a new one. I understand that they have multiple trailers to care for but this is ridiculous. But they are quick to make sure you get a notice if you are late on your rent, I think since we have waited this long that we should get half off rent or something.

Wy
Review №15

I just wanted to say every time I called about a problem . They come out same day and fixed the problem. I want to say thanks to maintenance team great job responding so quickly.

St
Review №16

My wife and i decided to visit valley brook after being there 2 years earlier. (2019)Boy, have the times changed and the park has seemed to get better. We had all our dealings with Sarah, Peyton, ect and they are true rock stars.They made a dull process fun, when after the paperwork was done, we went to see places. We got a rehabbed unit and its really nice on the inside.If you are looking for a place, Valley brook is the place to go and ask for Peyton, she will make sure that your process is smooth !!WELL done Valley Brook

Im
Review №17

Love how the community has came together, love visiting family and friends in the community

Te
Review №18

Very unprofessional management. The manager believes she can run your life and punish you if you dont follow her guidelines. She is a very unhappy person and it shows when dealing with the public. Only worried about money. Park never has water turned in so you can actually bathe and go to work. Meth is running rampant and they are doing nothing but giving late notices on the second day of the month...changing guidelines that are stated in current lease. Stay away from this park as long as the current manager is running the place. Maybe if she was a happy person it would reflect in how she treats the residents. She looks down on everyone. Piss poor management....sad for the ones working under her that actually have amazing customer service skills. Maybe the managers ugly personality would change if her staff trained her.

De
Review №19

Payton & Nakeesha are AWESOME and very helpful. They are really picking up the community. Anthony is so helpful when it comes to work orders etc. You should purchase a home here at VALLEYBROOK. 😊

KC
Review №20

The place is looking better.

To
Review №21

Isidro and Chris (maintenance men) did an outstanding job with the gold key service. 100% would recommend!

Da
Review №22

Leasing agent Jessica is amazing and was so helpful!

Al
Review №23

Just received Excellent service from our maintenance Manager Anthony, his customer was great, he fixed things I didnt even know was in need of service before he left out. Thank you Valleybrook!

Ni
Review №24

This place really is as bad as people say. I moved in, and my door was damaged severely and I couldnt lock it. I had constant communication with the office to get it fixed, and I waited for a month before I finally threatened legal action and sent a legal notice of violation. I gave them 30 days to fix it. It took 29 for them to come out and do it. This place is truly horrible for tenants. Go somewhere else. You will regret this place very fast.

Ja
Review №25

Poor communication and disorganized office management. Those characteristics combined result result in a poorly operated facility, however with rent being roughly $500 a month, a sloppy business may be acceptable. That is if you don’t care to be taken serious or be given the time to be heard by the office.

Co
Review №26

Peyton helped me get into a cute trailer almost immediately! They were all very kind and helpful. So far so good 😊

Ja
Review №27

I have been here going on 3 weeks and from day 1 have had all kinds of problems Anthony the maintenance supervisor has done his best to help us but we still have a problem with are furnace and the people from general supply not fix8mg rhe problem after coming out 3 times we are so frustrated and now I have to call them again no one from maintenance has ever come out to see why this problem.is not being taken care of I dont know why the office has not checked this out there are to many chiefs and to few Indians at the office

De
Review №28

Over $900 a month for a 3 bedroom, but they can never seem to keep the water on. No warnings about it being shut off, but they will turn your water off on you at least twice a month. Management is a joke. No one seems to know what policies are and everyone says something different. They cant provide any more than one parking lot at the main entrance but expect no one to park off street. They seem to arbitrarily decide who they tow and ticket for parking off street. Youll get an eviction notice if youre even just 2 days late with rent, but good luck getting ahold of the front office to ask for any kind of extension. Insanely inconsiderate considering we are in the middle of a pandemic and many people are missing work. This is a terrible place to live and I wouldnt invite my worst enemy to stay here.

Ju
Review №29

Its a cool chill place across from a Neighborhood Walmart and McDonalds. Speedway and BK is nearby as well. Very good spot if looking for a nice simple trailer park.

al
Review №30

Jessica is Awesome!!! Very helpful and friendly!!!

Da
Review №31

Working to make it better it seems.

Br
Review №32

Nakeesha was amazing from step 1 all the way to move in love my new home

Am
Review №33

Dereel was awesome. He fixed my screen door. But the office suxs they dont care bout nothing except there rent money.

Sh
Review №34

Cant wait to move out! Every time new management comes in they all say were going to get things done! JOKE! Maintenance supervisor told me they have better things to do than fix things I can fix my self and told me to quit trashing my house! I take care of my home as if I owned it! Property manager does not keep her word! They charge outrageous price for water and sewer! Kids run wild in the streets! I could go on and on but I dont have the time. Im posting pics of the filth that I have to look at from my neighbors and the office doesnt care about it!

Dr
Review №35

This community is going places. The improvements are amazing. Office and the maintenance staff is on point.

Mi
Review №36

People were very nice and was very clean place.

Ju
Review №37

Valleybrook is a very nice and clean mobile home park.

De
Review №38

So far so good, just would love our trash can! But it’s been good so far!

Ca
Review №39

Nakeesha was the most amazing and helpful person for me through this whole process! I have been trying to get a place for over a month and a half and as soon as I got into contact with miss Nakeesha she explained everything to me thoroughly and made my whole experience super easy and stress free! I have told everyone to head on over to valleybrook and get their new chapter started with her!

ke
Review №40

This is not a good place at all. We moved into a 3 bedroom home and were told we would get a shed but have yet to receive one. So we now use our 3rd bedroom that is supposed to be our nursery room as storage. We are unable to fix up the room because it is acting as our storage. We have less than 3 months now before our little one is here. And we keep getting the runaround.During the end of the summer, we had issues with the A/C unit that was never fixed which we will have to worry about come spring.The lease was not correct from the start with the wrong dates and wording that had to be fixed. We had to speak with so many people during the beginning yet no one communicated with one another in the office. After signing the lease we found we were not even supposed to move in yet due to the place not being cleared of any previous tenant paperwork.I also just found out today that our water is shut off by attempting to run water and had none. Called the front office to find out the water was shut off and any details will be on Facebook? Why are not receiving emails, text, calls, or flyers? Not everyone has a Facebook and the ones that do may kit follow them. Exhibit A of lack of communication. They say they changed for the better but they have not.There is so much more, please be careful. And from previous tenants moving out, good luck on getting your security deposit back even if you leave the home in perfect shape when you leave.

Am
Review №41

Went & put an application in & it was super nice in the office the staff was friendly & Im praying me & my aunt get to move in next week!!!🙏🙏🙏

Pa
Review №42

Nakeesha Myles has the most kindest heart! She worked hard getting me into a brand new trailer! They have specials all the time! Easy process getting in! While i was also going over lease agreement another lady in office played with my little girls so i could focus! 3rd night here in valley brook and i had a small issue with my Water heater and Maintence was right on top of it! Thank you Nakeesha Myles for your time to help me!

He
Review №43

This is the top worst place I’ve ever lived ! Horrible staff, maintenance sucks they never fix anything always say they are short staffed ! I’ve lived here for 6 months have never gotten a mailbox key !! They up rent every month ! I wouldn’t recommend anyone ever waste Their time & money here not to mention how they are so fast to violate and bond you about everything but never do anything needed done ! I can’t wait until my lease is up !

ni
Review №44

Home of master criminal and theif Victor Pruett.

Ba
Review №45

Worst place to live. Too many drug addicts...the only thing management is concerned with is tagging your car, even though it is legally parked and plated in your own driveway. I have had this happen at least 3 times. They increase your rent every month until you cant afford to live here. Their maintenance crew is a joke. They refuse to fix ANYTHING. if you can get the office to answer their phone they may or may not put in a work order for your stuff to get fixed. They lie repeatedly. If you are going to spend $1,000 on rent or buying a home DONT DO IT HERE! There are plenty of places to live. Please dont make Valley Brook that place. You have been warned.

ja
Review №46

They are really trying to clean the place up and its starting to look good

br
Review №47

It was okay. They told us they had a 4 bedroom double wide open and didnt. So we are looking for a house.

Ru
Review №48

High crime rate, management turnover 3x in less than 1 year, Patrick is the only decent maintenance. ..Would not recommend living here

bl
Review №49

Micheal came to our house and drained our disgusting toilets. Thanks dude!Things reaply changed around here since i last lived here maintenance actually came in like 10 min and was out less than two

Ju
Review №50

Signed our lease in the middle of September. Had to wait a week to move in so it was ready. Ok no big deal. Then it was two weeks. Then we had to call to even get our keys. Then we get our keys and move in and nothing we waited two weeks for was even started, yet alone complete. Since then, we pushed them to keep their word on what was supposed to be done before we moved in. No working air or heat, all the plug ins in the place were so loose the cords just fell out, no fridge yet, stove didnt work and had to be replaced. Oh and also we had to leave our place for two days due to black stuff coming out of the cracks in our shower. So we leave for two days so they could paint the cabinets after telling us they would be stained, the shower and tub were supposed to be epoxied in that two days. Only the tub got done, so the problem still persists, we just use the other bathroom. The epoxy guy left a huge mess like he opened a bag of epoxy powder and just threw handfulls of it in the air. The whole bathroom along with our things, covered in a tarp mind you, were covered in epoxy dust. After having to repeatedly miss work to deal with all of this so my family has a reasonable place to live, we requested an extension on our rent due date this month because these people have literally cost us hundreds of dollars in working hours. Finally we get word that our rent wont be counted late until the 16th, thank the gods. Now two days into this month, delivered at night with no knock, we get a letter stating we are in default for rent which we were just told was just postponed two days ago. This place and the people that work for yes communities, are not only going to take advantage of you, they are going to refuse to help you with things that are legally their responsibility, such as the fact that while the heat was finally fixed two weeks into living here, we STILL have yet to receive a working air conditioner unit, and as topping on the cake, when it rained heavily for ten minutes, water poured in the house over the frame of the front door. Just save yourself and your family the trouble and find somewhere else to live, we have no idea what we are going to do now. This place cost us our entire nest egg. We have no money to our names now, because this place broke every single promise they made. Dont let yourself be taken advantage of by these horrible excuses for people.

Le
Review №51

Cheap as far as renting but maintenance still hasnt fixed the skirting so my electric bill has been sky rocket for over a year and Ive lived here for two years. Management has changed so many times since they sent someone out to unfreeze our water pipes during the winter of 2018 and melted some of the skirting and never came back to fix it so every time it storms it rips off more and more causing heat and AC to escape and we pay for it with our electric bill being over $300-$$400 a month at times...

Mi
Review №52

Fantastic new team there!

Br
Review №53

It seems clean and nice

Ke
Review №54

If you have any respect for yourself, don’t move here . This place is an absolute JOKE. I haven’t even lived here a year, and I’m ready to move . When we first moved in, they wouldn’t give us a fridge or stove for 3 days . Maintenance doesn’t fix anything, they WILL NOT fix anything. The first month we lived here, our neighbors had a fountain of human waste that maintenance would not fix . I’m so excited for our lease to end so we can RUN out of this monstrosity. The only way this place would ever get 5 stars was if we were rating how rude and foul they are . NOT a kid friendly place !! absolutely disgusted. Overall, I’d recommend a cardboard box before renting from these people .

Ha
Review №55

Was told we would get until December 1st free of rent. They fired the man who gave us this promotion and then charged us November rent. We called and they were trying to figure it out, and didn tell us until the 9th we had to pay even though we had the promotion. We paid and they stil charged a late fee for their mistake. Now they are trying to charge us AGAIN plus another 50$ late fee saying we never paid it when it says paid online. We dont even have a key to both our doors, a working deadbolt, our trim is falling apart on a so called new trailer and they keep telling us they will fix it and dont. This is a mess of a place.

Lo
Review №56

Has come a long way, working hard to make it a better place to work and live!

Je
Review №57

Worst trailer court in indy! Staff are rude and inconsiderate.

jo
Review №58

Wouldnt move here. The pool is never open and still charge an insane amount for rent. They will also charge a late fee when youre not late and try to make you pay it anyway. HORRIBLE PLACE.

Am
Review №59

This is one of the worst places to live. I would not recommend anyone living here. We have gotten nothing but the shaft here cant get anyone to fix things and they want to charge u for basically everything.

Al
Review №60

Want to rent there looks nice very nice trailers

Am
Review №61

This place is a joke. We have only lived here since March and every single week something else breaks. You can never get the maintenance people to call you back on the emergency maintenance line you can never get the office to call you back when you call them. We still do not have screens on our windows, we had to pull our own stairs to the back door because they sat out there for 2 1/2 months we have had to have our air conditioner fixed at least four times and now it is out again and it’s 87° inside my house and I cannot get the maintenance people to call me back. I have two young children and I do not feel that they should have to sleep in a home that’s 87° and I pay my rent on time so I don’t think I should have to go stay at someone else’s house instead of someone just coming out to fix it. Two weeks ago we flooded and couldn’t get emergency maintenance to call us back so our bathrooms were overflowing all night until the next day. We ordered a second trashcan in March still have not received it, there is a pile of dirt outside of our back door that makes it to where you cannot even go down the stairs which was supposed to be taken care of before we even moved in and it still is not. They had completely set up the pipes in the place wrong which is why it kept flooding and it took five times having them come out before they fixed it. I have never lived in a place that no one ever calls you back no one comes out to fix anything you have to call and call and call to get anything done. They tell you to take up your issues with the office but yet you try to and no one gets back to you. I don’t understand why there are so many problems Or how they think any of this is right. I cannot wait until our lease is up.Update 7/15/2020I just wanted to update this post that it is now the 15th and they still have not fixed my air conditioning. They brought a window unit that is the smallest kind you can get to air-conditioned the entire house. And if you see it in my post there is a response from owner that says they take this very seriously and please call resident relations, my husband has called twice and I have called once and we have still received no call back. We have called the office repeatedly and they do not answer now, if they do answer they say I’ll call you back when I know something and then never call back.So we are going on a week now with no air-conditioning and it’s 90° outside and the office is doing nothing about it. They finally came out to put screens on our windows after six months and only put one on instead of the five windows that needed it. But they sure are quick to call if your rent is not on time I don’t think they would except my answer of I can’t let you know once I know something as my excuse for not paying rent but they use it as their excuse to not have to fix anything and to allow the residents to live with their house is 86° Nothing about this place is right I am going to start looking into getting a lawyer and see what legal action we can take because this is ridiculous.

Ki
Review №62

I have had some problem here sent been here with people make False complaints about me and someone try get daughter into their car just be watch all your kids in here and half in day time I have only been 3 weeks all ready deal with all this

Ma
Review №63

They will give you a 10 day notice to pay or evict on the 2nd of the month and then refuse your money when you try to pay .

Ti
Review №64

I have to say after 4 new management personnel and incompetent maintenance Techs that seem to know nothing about simple maintenance rising lot and water bill? The out of state owners just want you to pay the rent and continue to waste your breath and time about the same complaint since the 1st week of move in? Because fixing any thing costs them money .... They wont hear of it they just smile in your face and continue to ask about the rent money... Because they dont have to live here I like the neighborhood and most of my neighbors just hate the way the owners refuse to maintain or try to make an effort to fix anything in a timely manner...

19
Review №65

Just bought my very first house today and had a great experience with the new management. Theyre fixing the place up and it starts with all of us. Give them a try its worth it to. Sincerely Me

Ma
Review №66

I live here, its not so bad. Lots of new management been here through 4 different ones. So lots of different rules and changes. Dont bother referring a friend it says you get a bonus but Ive never seen mine. Water bill just keeps going up and seems extremely high and its included in the rent. Other than that as far as trailor courts go its not bad and I enjoy raising my children here.

Ra
Review №67

Very nice community

Am
Review №68

They cant keep management in there to save their life. They like to harass their residents. Pick and choose who follows guidelines. Make sure you lock your stuff up too because it may or may not get taken.

Ma
Review №69

I live here..its peaceful on my end ..there is alot of trailers needing fixed and sidewalks

Kr
Review №70

This place is a joke different people in the office every six months or so...cause they don’t know how to run a business and when u call them they don’t pick up who does that they suck

an
Review №71

Its a good place to live.

je
Review №72

Theres to much stuff that goes on vehicles stolen daily

Ja
Review №73

Does not seem to care that we are in a pandemic. Had to pay rent right now but yet they are still bugging hardcore for it and constantly reminding that the courts are going to be opening soon. They do not hold up to their side of the renters agreement by not sending maintenance when you request them to fix something. Nor do they even communicate with maintenance half the time (head of maintenance told me himself). The neighborhood has a bunch of disrespectful kids who purposely stand in front of cars and their parents will yell at the drive for driving down the road while their kids play in the streets.

De
Review №74

Great for a cheap place to live but they really never fix the things that they said they would.

An
Review №75

This place was nice but since the new owners, I have had my water shut off multiple times from the main pump breaking and several times cops have had to block off all entrances and exits to this place due to gun shootings! My kids no longer live with me because I dont feel it is safe enough for them. So now I have to wait to have enough money to move out of my home and go somewhere else before I get my kids back from their dad.

Ja
Review №76

Big and homey

Je
Review №77

Bad location

Jo
Review №78

My father and sister live here. It seems to be a quiet and clean place. Everytime we visit we see staff fixing things, running errands, and just talking with tenants. The mobile homes, from the outside, look clean and nice.

St
Review №79

Ive lived here almost 2 yrs with no problems..I wish they would make people clean up their yards

Ju
Review №80

Excellent neighborhood. Totally a 180 from years ago! 80% + are new mobile homes. Easy payment. Low cost. Give my name as a referral!

Ev
Review №81

Where I live

jo
Review №82

(sorry in advance for the length) Well i planned on waiting til i was moved out to make a statement on my experience living here, But i more or less was forced into making a statement because of what happened recently, Me and my wife are buying a home here and since we are not geologists or surveyors all we can do is tell you what we have found out by doing our own investigations into why water is standing in our yards, First Our home has been attacked by wild animals coming from the lake adjacent to many of our homes, They have pushed out sections of our skirting and got underneath our home and buried themselves into the underbelly of our home between the floor and the insulation and one has died, The smell in our home is almost unbearable, We have spent alot of money trying to masked the smell but now we have tons of air freshener spray over the top of the smell of a dead rotting carcass and at least for me i want to vomit every day and have come close to it, But getting to the flooding in our yard, The flooding has gotten so bad that the water comes all the way up to my stairs which is about 50 to 60 feet away from the back area and at least 300 feet from where the lake is located, If proper drainage is put into place and mounds of dirt is placed to re-direct the rain water and any other water that happens to over flow from the banks of the lake itself Then our yards would not flood causing all sorts of issues. First and foremost it causes a swamp like atmosphere, A breeding ground for disease infested mosquitoes, And there are trees all around our property that breeds spiders and other insects of all kinds which invade your home causing you to have to spend spend spend on insect killers and exterminators which is toxic for your family, And if that is not bad enough the moisture from the standing water is killing the trees that surround your property causing them to drop large tree branches onto our home. the moisture causes algae which spreads like the plague onto not only the trees themselves but also on our shed and home as well as on the soil in the yard, but the worst of all of it is from the investigation we have done, our property as well as both homes on either side of us have crumbling foundations, the foundations themselves are sinking, so we did further scientific investigation to uncover that the entire land that makes up valley brook is a potential sink hole, because under our feet is not just soil, but underneath the soil is what they call bedrock, and depending on what type of bedrock it is (limestone for example) will determine on what the future is for what stands above ground, in our case the bedrock is made up of sand and small rocks similar to pebbles you would find at a creek or pond or lake etc etc, so think about that for a moment...........the water that floods in your yard seeps into the ground and has no where to go but down causing the bedrock to weaken and disintegrate, following is the soil in which your properties and lives sit on, at some point that ground will not be able to support the heavy structures above ground ending in a sink hole appearing and everything above ground being sucked into this sink hole destroying everything and killing any living thing above ground, we tried to bring this to the attention of management as well as the head of maintenance, and my concerns fell on deaf ears, and i was told that many of the issues i have is my responsibility to solve, i am supposed to pay for issues that arise from me renting from them, i was told that a drainage ditch was made that stretches along the entire community, well if thats the case then why is our yards flooding? and that only solves the standing water issue, what about the fact that our homes and lives are in jeopardy because we are sitting on a sand box, And what about the trimming of the trees, is that my responsibility also, i have made many calls to the office to speak to someone and no one ever answers the phone, i dont know about the rest of you but im gone asap.

Mi
Review №83

I been living here right at 14 months and enjoy the community although we do have alot of empty lots...the section I live in is fairly quiet and we all look out for each others property... people in office seem to be respectful from the very little time I may be in there, all in all with that being said its probably an average community to live in, Im sure it has its issues but honestly I havent really had any problems or issues but that may be due to Im a home owner

Br
Review №84

Cool place but some of the places there cost as much as a house js and u still have to pay lot rent big dummy

M
Review №85

When i first moved in here i thought it was a good place to live boy was i wrong. Over the last few months we have had so many things stolen from us some with high value and turns out we were not the only ones. The kids in here are so bad Ive never seen kids as bad as these kids we even seen a kid about the age of five try to break into our car. When they turn off the water they do not warn people that they are turning off the water for the day. Theres cars literally parked all over the street to where you could barely drive up and down the street and sometimes people will just sit in the middle of the street park and will not move. While trying to move in new trailers I witness them almost hit parked cars. They were literally within inches of peoples cars. All the management cares about is trying to get these old trailers out of here and move in new trailers. They do not care at all about who moves in they just care about money.

Ji
Review №86

They really try hard to take care of the residents

Au
Review №87

Nice people great place to live

Ra
Review №88

If I could give this place has zero I would. The management is absolutely terrible, absolutely unprofessional and they do not answer the phones. You can call them about not towing a car or something being wrong with your house and they will not answer the phone, you can call them every single day if you wanted to and they still wouldnt answer the phone I called them about my car they still towed it. I went in to have a discussion with them and the manager jumped in my face. regardless of how I acted, she should have stayed professional and just said maam please calm down and well try to get this fixed, instead she cursed at me and continue to do so, along with yelling at me. She then proceeded to tell me to just leave which is highly unprofessional and uncalled for. This place is a joke as well as the management. They have also changed managers three times in the past year-and-a-half with out notice so you never know whos behind the curtain pulling the strings. I DO NOT recommend living here!!!

Je
Review №89

I used to live here long ago it was two separate trailer parks Valley Mills and Meadowbrook theres a Woods in between and they cleared the forest out and put more trailers and combine the two trailer parks in the Valley Brook whoda thought but its an all right place to live good schools not so many crackheads like in Mars Hill

co
Review №90

Got broken into before I could even move in . They stole everything from refrigerator, washer, dryer to furnace . central air unit to pipes& wiring. Supposedly no one seen or heard anything!! The last time I went back they got me twice within 2 hours!!! Needless 2 say they stripped the trailer clean . I refused 2 live there. So Please do ur research before u move into any trailer or housing additions!! You might be surprised at what you find!!!

De
Review №91

The only good thing about this place is how the new trailers look. Their customer service is terrible because they will say they will call you back then blow you off, make you sit there and wait for hours just to finish your issue because they keep letting others after you ahead and chit chat. Our move in date was supposed to be June 1st and it has no ac or water. Call maintenance and they say water cant be hooked up to that place they shouldnt have moved us there. Then we go the next day to tell them and they claim they fixed it and will turn on water. We check the trailer a couple hours later and still NO water. This place is a joke and they are lucky I dont have many options right now to move elsewhere because I would leave this place.

Rh
Review №92

Ally was very friendly and helpful.. very professional about her job.. she also answer all the questions I had.. showed me a few trailers and was very patient with me..

Je
Review №93

I have had to deal with Peggy in the office yet again. I ask a simple question and she decides to be rude and argumentative all over something so small. She shows no good manners or people skills and she is rude and argumentative. She is the sales lady in the office. She says one thing and her coworkers say another. So she is calling her coworkers liars and if what they said is true then she is a liar. Pretty sad that they cant get a good honest staff here. My husband lived here many years ago and I hesitated moving here due to bad experiences before. Came back the staff was decent and they worked with me when I needed it quick and with the budget I had. Found out things were not communicated to me honestly. Peggy started working here and tried to get involved and lied to me a couple times. Finally someone else higher then her stepped in and told me not to deal with her. I got into a home unfortunately is close by her and then now she is even worse. I wouldnt recommend this place to anyone because she may lie to you too. I unfortunately have no other place to go and have a family to provide for so this is where I am. Im grateful for my home but not so fortunate with my neighbors.

Jo
Review №94

If I cld giving negative I would this place is a joke the new owner dont know what hes doing... makes everyone sign a new lease and in said lease it says we cant have any guns in our home even when we r the home owner also had a window smashed in on my van went to them about it and they laughed and said its not their problem and the street light on our street has yet to be fixed.. I didnt sign the new lease and wont nobody shld move here and those that do need to look at moving out lot rent is way to high for the little land we have

Sh
Review №95

I rent a 2019 mobile home from them. Its a 65,000 dollar home, youd think they would be more concerned about fixing a bad leak to prevent mold from growing but from their behavior towards me shows they could care less. I have attempted to get this worsening leak fixed for the last three months and have called them about twice every week and the work order has either been lost or never turned in. Just last week i was told the contractor would be calling me well i waited a few extra days and when i didnt hear anything i called the office. Of course they had no clue as to what i was talking about well they told me to wait until thursday and then call back. I asked to speak to the manager and was told she would call me back in about 5mins. I never recived the call. They treat you like you are a joke. Well not anymore my lawyer will be called.

Wi
Review №96

Well we have Ben here for 2 1/2 yrs or so. The new owner has cleaned up. Love the fact that we a owners and not renters. We have fallen on hard times and they have been working with me. I wanted to thank the staff for understanding and helping us. The new owner even bought us a new fridge when we needed it and did it in payments. Im glad we. R there. Ty again from Barbara Summers

Je
Review №97

Its a lot better of a community then it use to be, but I cant stand all of their speed bumps!!! I understand of having them so people dont speed in the community, but I believe that theyve over done it!!! I dont go in as much as possible so it dont mess up my car!!!

ka
Review №98

DONT GET A PLACE HERE

Re
Review №99

I really enjoy my neighborhood

Je
Review №100

Great

Information
67 Photos
100 Comments
2.9 Rating
  • Address:4620 S High School Rd, Indianapolis, IN 46241, United States
  • Site:https://yescommunities.com/community/Valleybrook
  • Phone:+1 317-856-4838
Categories
  • Mobile home dealer
  • Apartment rental agency
  • Mobile home park
  • Mobile home rental agency
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