Love all the great stuff you can find here. The staff is so good about helping me figure out where things are and how to solve my problems. A+ for this store.
Great selection of fabrics. Staff has always been friendly and helpful even when the store is packed. Always willing to help me find a fabric, and alternatives, when I dont entirely know what I need (content/material) but have a decent description of feel/colour/shine.
Everything your going to need to design your own clothing and art projects.
This is my wife jam she loves going there for all type of stuff
Awesome staff, many more supplies for diy automotive interior modification/construction than I expected!
Nice store and Andrew checked me out and was very nice.
I love to go to JOANN. There is always new finds.
Great place to get fabric or craft supplies.not as big a selection compared to hobby only or art stores but i usually find what im looking for.I always find staff a little awkward but i think im not there usual demographic customer.
I love this place but it can be a little spendy but so much inventory!!!
Was my first time to go in this store and I find what I was looking for.And people are very helpful
Had a long list of supplies for a project. Some people were helpful but all seemed more interested in stocking merchandise. Didnt get all I needed on the list.
It was nice.
Nice selection of fabrics. Tired but helpful staff.
The service at this location is consistently above and beyond, even with the strain of Covid. Always well-stocked and with a plethora of deep discounts at any given time.
Had a great experience with a lady named Shelby she helped me pick multiple fabrics was very helpful and knowledgeable. Has great customer service skills 👍
The staff are very helpful. Helped to find the thread and needles I needed to repair my trench coat. I will be back for sure!!!!
Looks neat & organized !
Really helpful, clean store with enough employees that when you ask for help finding anything, they will take you to it.I was looking for plastic holiday flowers for my moms grave, she passed away June 20th this year, and as hard as it was for me, the lady understood what I was looking for and was so nice in not only taking me to the flowers, but told me which ones were how much off on sale, Her sympathy for my loss of my mom made me feel a bit better that I was getting her flowers at that store.Very much worth stopping by there to shop if you happen to be around Iowa City. Sad there is not many stores with that kind of service left in America.I wish them all a very, Merry Christmas if they happen to see this and brings many new customers in the New Year.
You can always find what youre looking for here. Great selection and prices, friendly workers also!
Sale Signs up but stuff not on sale until next day employee rude about it. Had get upset to get sign price
Fast, competent service. Good prices. I bought some coat lining material to repair the pockets in my wool and cashmere coat.
This store is amazing! So big and clean (unlike the old one). Staff is friendly and helpful! Worth the drive!
So clean and staff is so friendly
Staff was extremely helpful. They went above and beyond to help me find what I needed, and help me to match appropriate sizes and colors. They helped me to shop within my budget as well. My blanket turned out great in the end.
Wait at door by social distancing. Must wear mask. Shortages of cotton fabric and elastic for making masks.
Great selection of fabrics!
Not too pleased with the service. I was walking around looking lost - not a soul stopped me and asked if I needed help (there were 3 employees that were in or near the area I was walking through). I eventually found what I was looking for. I do like they told me the total before cutting my fabric - because one of the reams was mis-placed on a rack that was discounted. There were more reams of the material. When I questioned it, I was asked to show the employee where I got it, so I walked her to the end cap. She said she would have to speak to her manager. Her manager apparently said were sorry for any inconvenience, but the fabric was placed on the end cap by mistake and we are not able to overwrite it. After I told them I didnt want it (it was about a 10 dollar price difference per yard), they went and put it back in the same spot and didnt move the other fabric. Not too happy!When they were located off of Riverside Dr. the employees I always dealt with when I went in were always pleasant and took customer concerns and customer service seriously. Im not sure if ownership (and management) changed with the move - but Im not too terribly fond of this new crew.
This is my go to place for everything crafts.
JOANN Fabrics always has great prices and almost always has a coupon for major savings. The staff is friendly and eager to help. As a father of three girls that love to craft I never dread going to JOANN Fabrics.
They have everything and quality is generally high. Kind of hard to find things. It can be hard to get attention of staff. Dislike ordering online.
I love JoAnn Fabrics! They have so much fabric, I can always find what I need. They have beautiful home decor, too. And, if you download the app, there are coupons and rewards. Great store for all my sewing and crafting needs!
Great, found exactly what I was looking for at half price.
Great sales. Friendly staff.
Just love this store.
I called ahead to see if they had a particular item in store. The gentleman who answered was very polite, ran back and checked and when we arrived we were happily greeted, found our item and quickly checked out with their able clerk who also helped us navigate the coupon app!
Really a good store. Friendly help and its bigger with a better selection than some.
This is my favorite craft store in town. Fabric and patterns are always on sale or there are coupons available. You can get just about anything you need for paper, paint, or textile projects, jewelery making supplies are also at hand. Good quality and a good price.
Focus seems to be on quilting, home decor and crafting. Pretty good selection of notions, etc. I often find it difficult to find any fabrics that appeal to me for making garments.
I just got into making cards and the paper craft section is wonderful. Most of the people that work at the store are very helpful and friendly. I love the new stores design. Great location and parking.
Great deals, and wide selection. Good customer service
Bought a frame here and didnt realize it was broke until we started removing the card board on the corners. Took it back to the store and was ignored by the cashier not helping anyone for a good 2 minutes. It was the same woman who rang me up the day before. She finally got logged in to the register to help me and I said hi, I bought this here yesterday and didnt realize it was broken until I started taking the packaging off. I would like to exchange it. The woman began returning it then asked me to insert my card. I said ok, am I still going to be able to get the 50% off when I get the new one? And she responded in a snotty way ugh you didnt tell me you wanted to exchange it. But I did. I didnt argue, just remained polite. I got the new frame and returned to the register, she rang the item up and said rudely, do you want it wrapped this time? Since the day before I carried it out. I didnt point out that having it wrapped or not wouldnt change that it was broken. Got it home and went to hang it and it literally broke. Theres probably no reason for me to return. Though it is a nice facility.
Love this store. Easy to get around. Well organized. Staff is always super helpful and friendly!
Really nice new facility! The customer service today could have been better. Lots of customers with several coupons. Staff seemed upset with the amount of coupons people were using or it could have been that some of the coupons werent working and customers were getting upset. Not sure. The guy helping me managed to keep the coupon the prints off with the receipt instead of giving it to me. Odd... Wont stop me from going back surely.
Nice place to shop
Nice new location. Ample parking. Friendly and helpful staff.
A nice new store with new inventory. Beautiful flowers, lots of flannel, craft supplies, everything one would need for their projects. The bathroom was nice.
Yes love this place even though they dont have all the gimp strings that you can make key chains with it has other good stuff to make stuff with and the prices of the stuff they have is great I rather go here than Michaels because the bus doesnt go out to Michaels
Very helpful and pleasant employees. Everything that I was looking for and much more. I great experience.
Great variety of fabrics and crafting supplies. Somewhat more expensive than Walmart/Target/etc but they always have coupons through their app and emails.
Brand new location. Clean and well stocked. SO MUCH BETTER than the old location.
Grate sales.
The Iowa City store was the best laid out by design Ive been in. Super friendly staff.
Good customer service and diverse products
Big store with many options. Knowledgeable staff. Great sales
Lots of great stuff. Always want more. Great people work there, very helpful, cheerful
The new store is much bigger, with an amazing selection of products.
It is a nice store. Does not appear to have much business
Great service and the line to check out was very short.
Found the state of Iowa fabric. Was somewhat disappointed in quality.
Just yes.
Love this place!!! Great deals and lots of options for all my projects!
Good selection, but hobby lobby has a better selection. Hobby lobby is a bigger store to be fair.
Love the new place they are at....great selections of everything
My wife loves the place. We are there once a week or more.
Love shopping here lots of sale items
Good place to get fabrics in reasonable price.
Had the Hawkeye fleece we needed for blankets plus more patterns we had not seen anywhere else
They misleading customers, online and at the store, sorry but I dont recommend this store.
Great place for crafts & it always has good sales and coupons.
It is a great place to shop for fabrics and your other sewig needsThe staff are friendly courteous and helping
They always have a great and experienced staff on hand
A nice store except for the check out maze.
JoAnn Fabrics was a clean and fun place to be the environment was really friendly.
Very helpful associates and beautiful Christmas florals
Nice to find a wide selection of yarn
Great selection & nice reps
Such a nice store and the staff is always knowledgeable and friendly
Staff was very helpful and friendly.
I found what I was looking for...as well as a few more things.
Best one going in IC
Love the new store!
Great addition to East Iowa City.
Great selection of yarn
Great variety and prices
Everyone is always friendly and helpful
Yay fir JOANNS
Service was terrible. Never again
Large selection of fabrics and lots of supplies for other types of crafts
All what I need for crafting
Ladys are not nice in this place
Nice selection and staff
More for older women, not great options
I love the sales
They have a ton of fabrics.
The place for arts and crafts.
They are always helpful
Had the vintage material I needed
Expensive and coupons are so tricky
Amazing!