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Hometown Certified Pre-Owned of Ironton
2125 S 3rd St, Ironton, OH 45638, United States
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Hometown Certified Pre-Owned of Ironton
Comments
Ka
Review №1

I have only great things to say about my salesman, Michael Thompson, and Hometown CPO. From start to finish, I was treated with respect and professionalism. Michael has a wonderful personality and made me feel at home from the start. I love my 2016 Lincoln MKX. I highly recommend Hometown CPO and Michael if you are looking for a vehicle.

Za
Review №2

Had a great experience here buying my vehicle. Waited a few weeks to post a review, but so far everything has been great on my purchase. Got a car Im very happy with and got great warranty with it. Customer service was excellent (thanks, Joey!), and we felt right at home with everyone else there on staff who helped to facilitate the process. Definitely will be my first stop next time Im in the market for a vehicle! Keep up the great work!

He
Review №3

Highly recommend Hometown CPO! Mike Thompson was awesome! He was in constant contact with us, from the time we called about a vehicle they had on the lot, until we were able to drive 2 hours to come test drive it a couple days later, and ultimately take it home with us!! If he didn’t know the answer to our questions he went and got them! Also while we were there we had our 3 small children with us and the staff was so kind to them, playing football and entertaining the kids for a bit! And while the service department was finishing up washing our new ride, us and some of the staff stood around talking and even telling personal stories! All in all a great experience! Can’t say enough good things about the staff at hometown!

ja
Review №4

Honestly, I’m not one to leave reviews. But in this instance, Hometown CPO Auto has earned all five stars and some details. Joey Payne and Quentin Smith went the extra mile and so much more for me today.They got me financed at a much better APR than I couldve imagined and took care of my every concern in making my first vehicle purchase in years.With these folks, you just cannot go wrong. They care for customers.

Gr
Review №5

Very friendly staff, made the whole process super easy

Me
Review №6

What can I say about Hometown. First and foremost Rich Mullins was an absolute amazing salesman. Greeted us with courtesy and attentiveness. I would not recommend anyone but Rich to sale a car to you. Secondly Quentin was equally amazing. He gave us all of our options and did not hide anything from us. Both Rich and Quentin helped me and my wife meet all of our goals in trading in our car. If you’re looking for an amazing car lot with great options, great salesmen and a great finance department, I highly recommend Hometown of Ironton. I feel like 10 Stars would be an even better rating here. Thank you guys again. I’m so glad Sara and I got to work with you all. 😊

Va
Review №7

So glad I went to Hometown Auto in Ironton, Ohio to purchase my first new car! They were so great, especially Josh Bradshaw which is who helped me see the process through! They made things so easy and pain free! I was so excited to get my new car. It is beautiful! They filled it up for me and I’ve got an amazing warranty! I LOVE IT! Thank you Josh for helping me so much! Would recommend this place to everyone!!!!

La
Review №8

I havent been able to get a car yet, but I still feel like a truly valued customer. Michael is amazing and so human. Hes helping me with get my ducks in a row so I can take home a new to me car. If you want to be treated like an individual and not just a commission, go here. Anyone would be willing to help you out. No pressure. No nonsense. All family and customer service. Id highly recommend if you are in the market for a new vehicle.

Em
Review №9

WE had the BEST experience at Hometown with Rich Mullins! He worked with us to get the exact car we needed and wanted! No pressure at all and we felt so welcome! The whole staff was amazing! If you want a genuine guy and an awesome car buying experience he is your guy!

Va
Review №10

We had the absolute best experience at Hometown in Ironton with Michael Thompson!! We went in looking for an SUV and drove home with more than we could’ve hoped for. We arrived a little later in the day yet Michael and his manager both stayed after closing to ensure we were taken care of and drove our vehicle home ❤️ They were down to Earth and treated us like family which to us means a lot. Definitely recommend Hometown and Michael to anyone in search of a new or preowned vehicle!!

Da
Review №11

Had a great experience with Hometown certified pre-owned! Joey was awesome to work with. TJ, Quinton, and the rest of the team there at hometown are wonderful and made my buying experience and trade in quick and easy!

Er
Review №12

I loved the way how fast they got me hooked up with the car that I was looking at.. I give five stars cause they are better than any other place to go

Bo
Review №13

Joey was great to deal with he wasent pushy was straight up with everything great guy great place highly reccomend

An
Review №14

Super friendly and great customer service! Rich Mullins made this process super easy and quick for us. We’ve bought 2 vehicles so far and will be coming back in the future! Definitely recommend!

Kr
Review №15

Joey sold me the Jeep of my dreams! He was very easy to work with and not pushy. He was very upfront about prices and made the buying experience easy. They have nice cars and good deals. I highly recommend going there.

ni
Review №16

Mike Thompson was our salesman. He was very friendly and very helpful. He explained everything to us fully, and stayed after hours to help us get the vehicle we wanted. We will recommend Hometown Chevrolet to others, and we will shop there again in the future because of the service we received from Mike!

Jo
Review №17

My experience was great! My salesman Rich was very helpful in helping me select the vehicle that was perfect for me. They made sure my experience was great and I will definitely be working with them on future vehicle needs I may have.

Je
Review №18

Had a great experience at Hometown! Very helpful and not your average “pushy” salesmen! Highly recommend! Rich was great to work with!

Ad
Review №19

My fiance and I went to see Rich Mullins at Hometown CPO and had a great experience. Rich listened to what we were looking for and helped us narrow down our choices, making sure to detail features present between the options. Due to some of the crew being on lunch break, he even went to the back to clean the car we chose while we finished up the financing paperwork. Rich will work hard to make sure you get what you want. We had a great experience and would recommend others to shop at Hometown.

Sa
Review №20

Nice ppl. And nice place

Ch
Review №21

Had a great experience with Joey Payne. We will highly recommend friends and family to come see him for their next vehicle purchase. Thank you so much.

Br
Review №22

Treated very nice at Hometown CPO! Great salesmen felt like I’ve known them forever. Nice ride for a nice deal. Man I dealt with was down home ask for Josh Bradshaw he will take care of you!!

Cr
Review №23

Michael Thompson was so great! He really was attentive to our needs and put us in a wonderful vehicle that fit our budget. We definitely will be going back for our next purchase.

Ka
Review №24

Wonderful experience!!! Michael Thompson always does the best for whatever customer he is serving.

Te
Review №25

Michael Thompson Jr. Is a great salesman. Very helpful. Knowledgeable. Makes you feel very welcome & at home. Helps the buying a car experience very painless to the point its not such a hassel. I would recommend everyone in the tristate area or further to give him a call, schedule a appointment & get a great car from a very helpful hand!

Mi
Review №26

If you ever need help with a car, truck or SUV I highly recommend Hometown in Irinton, Ohio . My wife and I had went to another local dealer in the tri state go the car and had it a little over a week then they call and say they couldnt go through with the financing and wanted the car back so we were out at dinner and we decided to stop by Hometown and see What they could do we talked to Rich Mullins and he jumped right in and got us financing immediately and was very professional and friendly the whole staff was great and helpful so I highly suggest them so plz if you want a great deal on a vehicle go see Rich and the guys they are great . Thanks alot guys

Al
Review №27

Went in stressed and came out feeling like a brand new woman. My anxiety over car shopping was at an all time high, not to mention my ignorance on the matter as well. Michael Thompson treated me like family and after talking over the phone, I showed up to the lot with a choice in vehicles I was more than satisfied with. The paperwork was explained in full detail not only by him, but his team as well. Id choose no other salesman nor would I choose any other lot to go to when selecting a forever car.

Br
Review №28

Very informative and helpful. Came in not knowing what I was doing and he helped me get an amazing SUV with low monthly payments. Highly recommend.

be
Review №29

Tim Mullins our sales man was the upmost perfect salesperson you could ask for. Tim is a straight shooter doesn’t push or harass you in your decision on your new purchase of a vehicle. He doesn’t mind going above and beyond, he is very helpful and knowledgeable. I can honestly say thank you for the best buying experience of our new truck to our family.

It
Review №30

Super great experience buying my first car. Chris was a great salesman. It was stress free and very comfortable. Definitely recommend them!!!-Hannah

ma
Review №31

I bought a vehicle with the help of Rich Mullins, and it was a great experience. He was super helpful, as was all of the staff. They gave me a great deal and I left with the car of my dreams!

Ro
Review №32

Had a great experience. super great and friendly. Rich helped me get in the car I have been wanting. great guy!

Sa
Review №33

JP was great in helping me find my first big girl purchase! It was a pleasure working with him.

Jo
Review №34

Had a great experience at hometown ironton! Joey Payne was great and fast to work with!! Will be returning here

sh
Review №35

Our family purchased 2 vehicles from Hometown this week and absolutely love them! Mike Thompson helped us from start to finish. He provided excellent customer service. We were very pleased with him.Thank you Hometown!

Ti
Review №36

Rich was very helpful, was completely honest about everything and even got us into a new vehicle within a couple hours.

Ca
Review №37

We were looking for a very specific vehicle, so we drove from out of state and payed a deposit to hold it. We were lead to believe the vehicle was in excellent condition. Upon arrival we could see that there were several things wrong with it from trim damage (that was easily visible) to a vibration above 60. We were not pressed to buy the vehicle which was nice. We were told that the deposit was going to be refunded. We called a few times over the next 10 days, were told it had to be a check and would be mailed but was never received. Eventually we spoke to a finance manager who was able to process the refund on the spot.

Ja
Review №38

Terrible customer service, I bought a truck with a cracked windshield was told it would be fixed the same week I bought. The windshield hasn’t been fixed and it’s been 2 months. Was told I could her my oil changed and windshield fixed the same day. Week goes by now my oil change appointment magically disappeared. Will never never buy a vehicle from any of there locations again. Gave one star because couldn’t give 0 stars. Do not buy any vehicle from them. They don’t keep there word.

To
Review №39

Great car buying experience really friendly staff definelty going back for next car have great vehicles at fair prices

Mi
Review №40

Absolutely wonderful place to get a new vehicle from the guys there did everything they could and got us in a nice 2015 f350 ours sales person was Joey I would recommend him to any one that is shopping. Super professional and treated us with the most respect as if we were family I would give 10 stars if possible so go see Joey now!!

Le
Review №41

Was looking for a vehicle today and tried different places when we stopped into hometown Joey Payne walked up right away showed us a vehicle that we may be interested in and we were so we all left there very pleased he’s a very great guy who took the time to work with us and our budget highly recommend him when gone there !!!!!

Ha
Review №42

Today we came in needing to find something nice and reliable, rich Mullins at hometown made it so easy and helped so much! This process has been so simple and helpful I’m glad we had him here to help!

Di
Review №43

Very polite man. Helped me alot! Anyone buying a car should ask for Rich Mullins! Hes great!

Er
Review №44

Michael Thompson made buying a used truck quick and easy! Very satisfied

Ka
Review №45

Dealership was great and Rich Mullins did a fantastic job at getting me taken care of. I would highly recommend this place!! Loving my new suv!!!

Sa
Review №46

Mike Thompson was amazing to work with. Very honest and got me a great deal! This is a place you can trust with your business!

Ja
Review №47

Just got my third car from Ironton hometown was a great experience had a few vehicle issues and they were there to help the whole way and Rich Mullins will take good care of u 2 car he has sold me would totally recommend

Ca
Review №48

Mike went above & beyond for us, especially as first time buyers who were completely clueless walking in. Couldn’t say enough good things & wish I could give way more than just 5 stars. 😊

Se
Review №49

Rich Mullins at hometown of Ironton was the salesman who helped us get into our new vehicle. He was so professional, patient, and explained everything to us we asked! He is the best we’ve dealt with by far, and we recommend him to all of friends and family! If you’re looking for a vehicle I would call and ask for him. He bent over backwards to get us into the vehicle we wanted!

Sc
Review №50

Thank you, Joey! Great working with you!

Er
Review №51

I would like to thank Michael Thompson at Hometown For helping me out today if anybody needs a vehicle go see Michael at Hometown they will work with you.

ru
Review №52

Joey provided excellent customer service and took his time to find the perfect vehicle that would work with me and my needs

Em
Review №53

Over all the best experience iv had with purchasing a vehicle a very happy customer and will use hometown in the future no doubt (:

ni
Review №54

Friendly staff, willing to work with you and get you into the vehicle you want. Joey was very helpful and respectful.

TN
Review №55

Mike Thompson did a good job of explaining everything we needed to know about

Re
Review №56

I had Joey has my salesman and he was amazing very patient... friendly... welling to help to make sure I got what I needed... and a big thanks to the other guys that was behind doing there thing with the banks... thx guys again

Ke
Review №57

Had a great experience here! Mike thompson was a great salesman and very patient with me!!!! I definitely suggest him all of the staff was very friendly!!!!

St
Review №58

Mike went out of his way to get me a car. He is a good guy

Am
Review №59

Rich Mullins was our sells rep. He was amazing and helped us get a vehicle. Everyone there was nice and polite. Great environment! Would recommend, they are wonderful!

St
Review №60

Rich Mullins was very helpful! Great experience!

Ma
Review №61

Rich was very helpful. He got me exactly what I wanted!

St
Review №62

Thank you Hometown & Mr Mike Thompson JR!!! For assistance in purchasing of new Patriot! Excellent customer satisfaction ♥️

ma
Review №63

I had an outstanding experience with Mike Thompson down at hometown Certified pre-owned in ironton Ohio. I was amazed with his professional and how knowledgeable his service was. Never made me feel rushed and made me feel 100% satisfied with my decision to bring business to hometown CPO Ironton Ohio

Ma
Review №64

Great place to get a great deal thanks to Mike Thompson jr.

Jo
Review №65

We got a great vehicle from here and the staff were amazing!

ka
Review №66

Awesome place to come and get great quality vehicles! Come see Rich Mullins.

Rh
Review №67

Michael Thompson was so much helping me buy my first car.

Cy
Review №68

I bought a Dodge Avenger there and they have stood behind there warranty and very nice people to deal with even the service department and sales people I recommend them highly so if your ever in need for a car or truck suv go see them . I will all ways do my business there .

Sa
Review №69

Rich done a very good job on handling everything for me.

Ca
Review №70

Had a very great experience Rich Mullins was very helpful with our car search

Th
Review №71

Rick Mullins is who we dealt with buying a car he proceeded to deal with us in a professional and kind manner he worked hard to get us in the car we wanted. We are very happy with the buying experience and would recommend hometown and Rick Mullins as well as the staff to anyone who wants to have a pleasant experience buying a vehicle. Thank you hometown.

Ma
Review №72

Ask for Josh Bradshaw, just got 2018 Jeep WRANGLER Sport Unlimited. All employees that worked there are very nice,. Take your business to them if are going to buy vehicle..

Ta
Review №73

Great customer service. Told them exactly what I wanted and my budget and they got me right into it.

Ni
Review №74

Awesome people to deal with they got us in exactly what we wanted big shout out to Mike Thomas!!! If ya need anything get ahold of him!!

am
Review №75

Thank you hometown certified pre owned we love our car

Sh
Review №76

Mike Thompson always takes care of us and is very helpful

Du
Review №77

Awesome experience Joey Payne was an amazing salesman extremely pleased

sa
Review №78

Mike is awesome! Super friendly and helpful from beginning to end!

sq
Review №79

Rich Mullins was great and very understanding and was very helpful with out new purchase very pleased.

Sa
Review №80

Super great customer service experience wi to Chris Slash. Wouldn’t want to to go anywhere else!

Je
Review №81

Had a great experience!! Rich was great and helpful with getting us in our new ride!!!

Ji
Review №82

Awesome experience, great customer service and quality vehicles.

Wi
Review №83

I delt with Rich Mullins and he was awesome

Da
Review №84

Michael Thompson jr has shown the best customer care service I’ve experience.

El
Review №85

Rich mullins was awesome! he went above and beyond to make sure that I got the car that was suitable for me and my family.

An
Review №86

We had a great experience with Rich Mullins!

Ha
Review №87

My boyfriend and I recently purchased our first car from Hometown. The staff was very kind and patient with us as we asked many questions as first time buyers. Rich, Quentin, and TJ made it a great experience, would highly recommend them!

Ka
Review №88

I have Always had Great interactions with the employees. They go above and beyond to take care of you! And their mechanics are amazing. Especially JD! Had to have my car worked on. And JD took great care of us! He is thee Best mechanic around. Highly recommend Hometown for your next car purchase!

Da
Review №89

Great people, excellent salesmen.

ja
Review №90

They went above and beyond to work up a deal that was good for us. Thanks to Mike Thompson Jr. And his coworkers to get a deal done.

Se
Review №91

Mike Thompson was very helpful

Mi
Review №92

Danny was amazing to work with! Found something just for me and mad sure I left a happy customer! The best part was the finance manager even came out and spoke with me and broke down everything. Very friendly staff. Couldn’t have asked for a better experience.

Di
Review №93

Rich Mullins was very unprofessional and rude. He wouldnt even acknowledge that the vehicle was previously wrecked. I wouldnt recommend this dealership to anyone.We went over to Glockners in Ashland and were treated with respect.

Da
Review №94

Just bought a car from hometown in ironton the salesman Rich Mullens was very professional and courteous also the finance manager was very professional and got me the numbers I was looking for glad I car shopped hometown of Ironton.

Jo
Review №95

Purchased a 2017 Buick. Hassle free! I would highly recommend

Do
Review №96

I thought it was going to be a great shopping experience but when we got there the vehicle that was supposed to be sent down from the Waverly lot was no where to be found and no one knew of its whereabouts either. After we found other cars to have to look at, we felt like we were being pressured into buying a car THAT day. In fact they even said they would give us X amount of dollars for my trade but when we said we wanted to think about it they told us that the offer would be around that much and they would have to see. Now to top off everything, the salesman sent my wife a friend request on Facebook a couple of days later.....creepy, yes I think so!! This is NOT the way to run a business and we went ahead and spent our money on a vehicle at a better dealership where we didnt get creepy vibes from.

Sh
Review №97

I must admit we were not pleased after buying our new vehicle there at first. I was called a few weeks ago to remind us of our warranty and to let us know most of the staff had changed. I was so pleased to hear this because we didnt have a good experience last time we had an issue with our car we were forced to go to their location in Waverly. This time when an issue arose I couldnt be happier with the service we received. The service department is amazing and went well above and beyond my expectations. I am so glad we were called and told about the changes made because we would have never considered going back but now since seeing the changes I wouldnt want to go anywhere else.

Ke
Review №98

Mike was great to work with.

Me
Review №99

Tyler recently sold me a 2017 Dodge Journey. I absolutely love it so far!! Everyone was very helpful and friendly. Every single person working there spoke to me. They did everything they could to benefit me! Which I appreciate so much. It was an over all great experience!

Mi
Review №100

Cares about his customers and his job.

Information
100 Photos
100 Comments
3.7 Rating
  • Address:2125 S 3rd St, Ironton, OH 45638, United States
  • Site:http://cardealerirontonoh.com/
  • Phone:+1 740-442-7211
Categories
  • Used car dealer
  • Car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–6PM
  • Sunday:9AM–5PM
Offerings
  • Buys used goods:Yes
  • Oil change:Yes
Payments
  • Credit cards:Yes
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