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GameStop
3972 Barranca Pkwy B, Irvine, CA 92606, United States
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GameStop
Comments
Ab
Review №1

I highly recommend this GameStop location. The employees and customer service are great.

Wi
Review №2

The employees are SOOO nice and the store has a wide selection of games and consoles. Also, the staff there is super honest. I was about to pay money for a free game and they told me it was free! Overall, i love to shop their and i am very satisfied.

Ja
Review №3

Amazing staff incredibly knowledgeable employees, big thumbs up to management they trained the staff here well. Truely genuine people

Ge
Review №4

Great service and staff is really friendly!

Mr
Review №5

Its decent but things are never in stock.

Wi
Review №6

Nice store, alot of games and accessories available. Have fun !

Xj
Review №7

The excitement of getting a game or a console overpowers the feeling of bad customer service lol, it’s like McDonald’s but for video games exciting to get, but a disappointment from the service.

Ce
Review №8

Omi is awesome and she always has the greatest advice and answers for my questions. This is my sons favorite store to come too. We always find great deals here.

Ja
Review №9

Employees are extremely rude. They also tried to scam me by selling a used game for way more, but even better didn’t even have the disk inside after I purchased it. Good thing I checked before I left. Horrible experience and place.

Cr
Review №10

Absolutely disgusted with how this business is run. I picked up a new limited edition nintendo switch today and traded in my other one for the credit. I had the employee transfer my data over to the new swtich and when he was handling my switch I saw him drop my older one while I was 5 feet away from him, then precedes to say he is going to dock me $50 because the controller he dropped it on is now defective! I walked away feeling extremely cheated, this is no way to treat your customers!

Al
Review №11

My first and last time going to this place. The two guys behind the counter are a couple of rude anus holes. They have a bunch of t-shirts mounted way up high. The lady in front of me asked to see one up close and the guy said, well its right there you can see it. She just wanted to make sure it would fit her son and guy was bent because he had to use a stick to bring it down. THIS IS YOU JOB. QUIT IF YOU DONT LIKE IT.I asked the second guy to verify the price of a used game for $49.99. He said that was the price. I said Amazon sells new copies for that price. He said, there you go, buy from Amazon and wait for it. Amazon is a fact of life. Most places try to match prices to keep customers, but not these myopic jerks. No wonder all these stores are going out of business. Good riddance.

Be
Review №12

Ive used this GameStop for the past 2 years and it is sad to see the state of it now. They keep trying to rip me off by selling me the same copy of a disk but for different prices, and every time I ask a question from the manager, the miserable looking guy with long hair, he always gives me a an attitude. I dont why your life is so miserable my long-haired friend, but you dont have to make your customers lives miserable. A smile wouldnt kill you once in a while.

Di
Review №13

Its a hoy or miss sometimes but overall a great place to go for pre-orders.

Jo
Review №14

Super helpful geeks on hand to give you great advice. Consider joining me in keeping local retailers alive.

Ch
Review №15

Great service and prices!

Ma
Review №16

Very friendly and helpful staff. The only thing that was odd is I had to get fingerprinted when I traded a game in. This is the first time I had ever had to do that. The staff explained why and put me at ease.

Ph
Review №17

Bought psn money and spent 20 bucks with man name Ross and now the cards are saying they password is invalid when I typed it correctAnd on Xmas I order a ps4 controller and came 2 weeks late after Xmas GameStop has gone down the drain atleast this store has

Aj
Review №18

This is the best Gamestop ever !!! The people there are really nice. Some time ago there was a jerk but I think he was fired . They always help and there are many events there too. It is the best place to have a mini tournament. If you need to go to get games go to the one!

Jo
Review №19

Probably one of the better game stops out there. The staff is always friendly and they know thier games.

R
Review №20

Great location

Or
Review №21

Bad experience with this store. Assured me that a game wasnt defective after my 2nd trip down there... sure enough, it was defective. Asked them to test the game to save me third trip down there, the store was not busy, they were probably just standing around, but wouldnt take the time to test the game before making me come down a 3rd time. Ugh, and we wonder why retail stores are going out of business? Youd assume they would want to keep customers happy to compete with Amazon? Guess not in this case.

De
Review №22

Good staff who know their stuff. Good GameStop in general.

Ra
Review №23

Best gamestop you can find! The workers there are really nice and they are really good at explaining things. They usually have a lot of good games and a lot of pre owned ones. Plus after you go here you can get ice cream next door! 😂

Li
Review №24

It was awesomeIt had a lot of cool stuff inside

Ki
Review №25

The store has a great selection. Staff, from the few interactions I had, seem nice enough. Unfortunately, I tried purchasing a ps4 copy of nba 2k14. I remember the assistant store leader open the game box with the game in it and see if the game was in there AND i also gave a look after purchasing in the box to see if everything was fine with the disk in terms of scratches. I had work shortly after my visit so my mind was racing a little too fast to realize the error because, now after work and at home, my copy of nba 2k14 is a ps3 copy! There must have been a mix up in arranging the merchandise or something else. Will be returning to the store tomorrow to get issue resolved. But still came home super tired and super disappointed that I cant play the game i thought i bought.

da
Review №26

Staff was nice and helpful. Went out of their way to see there was any coupons or deal to make one of the Items I was looking at cheaper.

sc
Review №27

Very helpful in replacing my older kids 360 unit for all the old games we have for our 3rd kid to play.

Ch
Review №28

Great inventory nice staff i recently bought Red Dead 2 for 10 dollars off its normal price.

Ti
Review №29

Staff was friendly and willing to help when pre-order game codes were not working.

Ke
Review №30

Great staff, always very helpful and insightful on games and upcoming products.

Ro
Review №31

Ive been a long time customer and they have the best customer service ever

Ab
Review №32

So much larger and theemployees are so much better than those at any other GameStop. 5 Stars, hands down.

sa
Review №33

Need prize check. You can buy new games from another place same as used one.

Eh
Review №34

Amazing service, knowledge, and patience. I purchased a switch and ps4 from this location. 10/10

Ph
Review №35

Hard working people. I never had any trouble.

Ch
Review №36

Bestest and greatest game stop ive ever been to these people acknoledge me by name and super super knowledable about a varity of games ive been going to this game stop since i was just 11 years old im 29 now love it!!!

De
Review №37

Ps4, Xbox, remotes, games, etcetera...reasonable prices on some items.

Sh
Review №38

The staff are always helpful, kind, and pleasant. This has been our favorite Game Stop store for the past 8 years.

Wa
Review №39

Best of variety of. Games for. Children to aduits

Al
Review №40

This is the best Gamestop Ive ever been to and I hate Gamestop. People that work there are so nice and dont act fake or really pressure you to buy stupid sh** you dont want. Its also the nicest looking store.

Dr
Review №41

The service was great the people there are so nice and they pick up your calls whenever that can.

Bo
Review №42

One of the best gamestops solely because they have a plethora of used games you can buy from.

Wy
Review №43

I go there all the time and they always have everything I need

De
Review №44

When you stock your stores with $10 an hour college dropouts and millenials who think theyre extra special its an essential part of their income to hoard pre-orders and collectibles, hide them from paying customers and resell them on eBay or Craigslist. Oh you didnt know? Its an essential part of the employee handbook duh!!!

Ch
Review №45

Good customer service even during holidays.

Bo
Review №46

Order online then pick up at store

De
Review №47

Nice, cheap, games and also recycled games for even less.

Ad
Review №48

I wish they had more games for older systems but they have some cheap games here. I would rather buy a bunch of cheap games on one expensive game which is what I do.

Review №49

I preordered a game and everything went smoothly. I picked it up a couple of days after the launch date and it was still there for me.

Ma
Review №50

This is the biggest Gamestop I have ever been to in my life they have huge game selections and the staff has alot of knowledge about each game and are very very friendly this is the best Gamestop ever

Id
Review №51

Will never shop there again. racist and illiterate fools are running the store

Al
Review №52

Didnt let me in

Ar
Review №53

Gr8 place I 💖 It

Al
Review №54

Staff know theyre going out of business and the act like it.

Da
Review №55

I asked for an AC adapter for Wii, after going back home i found it is for Wii U so it doesnt match. Have to go back tomorrow to see what they can do. So disappointed.

El
Review №56

Cool shirts and gaming stuff

Na
Review №57

Great customer service.

De
Review №58

Good deals here.

Wa
Review №59

Nice game shpp

sh
Review №60

Great

Mi
Review №61

In general, the games are overpriced, but if you are looking for an old game you might get lucky and get it for a decent price.

Al
Review №62

Lots of exclusive, store-only game merchandise. Be sure to be subscribed to their ads for deals!

D.
Review №63

Helpful, patient and professional employees.

Re
Review №64

The best guys

Li
Review №65

Fun shoping

Pa
Review №66

Great service

Jo
Review №67

They groped my butt

Ta
Review №68

Inventory is great, good group of employees

Ma
Review №69

Great staff, friendly and knowledgable!!!

Ja
Review №70

Nice, attentive staff.

Gi
Review №71

The employees are very kind and patient

Mr
Review №72

Meh... typical.

Ke
Review №73

Employees suck dick

Le
Review №74

Fast and friendly

Ch
Review №75

Trash prices

Ro
Review №76

My kids like it

Go
Review №77

Nice

ho
Review №78

Good place to get a gift for a kid who loves video games.

Be
Review №79

The only thing I dont like is that you buy expensive and they buy you very cheap

Ca
Review №80

Many games, updated and fast attention

Ni
Review №81

The assortment was good.

Et
Review №82

Meh ..

Information
30 Photos
82 Comments
4 Rating
  • Address:3972 Barranca Pkwy B, Irvine, CA 92606, United States
  • Site:https://gamestop.com/store/us/ca/irvine/2368/the-crossroads-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 949-551-6546
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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