This place is awesome! The people I have come across are very knowledgeable, well trained, thoughtful, and went out of their way to help me. Neil, Shawn, Mason, and every other associate who helped me over the last few days providing the skates and accessories and knowledge and help I requested have all been stellar. Their hard work and pride in what they do is really remarkable. Its a true testament to the reason I prefer buying in store over ordering online. They help me along the journey and their training on product knowledge was impeccable. The associates make it worth the drive. This is also a testament to their Store Manager aka team coach with the success of their performance. Without knowing all the minutia, he has to be a huge contributing factor of the performance of this staff. This business is blessed to have such a stellar team in this location. I hope their profits reflect their efforts and Im certain the gentleman who have helped me all deserve a raise.
This place is cool. I like to just go there and just look around sometimes if youre a hockey player Id go there before anywhere else. Also they have a good selection of aluminum bats, wood bats and Gloves (baseball&softball).Also they uniforms and team gear.
The people were very nice and helpful! The store was clean and organized so it was easy to shop. The only thing I was disappointed with was the lack of selection for womens lacrosse gear. You had two and half shelves for girls lacrosse gear. The boys there was 7 to 10 shelves for them. There was very little gear in general for womens sports. The was no cleats for womens only a couple for what the called unisex cleats which means mens cleats. I guess it ok if they had any but nope. I guessing its due to shipping delays. If you are a boy then this would be a great place to get gear. But if you are a woman then I guess its Amazon we go...
This place is amazing! Literally everyone from the cashiers to the back of the house is on point.I went in to get some gear today and the staff was 100% ready. First, I went to find some goalie pads and Tyler helped me try on multiple chest protectors and goalie pants. He fitted me and gave me his personal advice on every brand. Hes a goalie which made the experience that much better. Great attitude and super knowledgeable.Second, I went to find some ice skates and met Naomi. What a treat. She had me step on a 3d machine that constructed a digital image of my feet to find out which brand of skates would be best for me. Shes so kind and wonderful to talk to. She had so much to say about skates, comfort, and little details that you wouldnt think someone would know about skates. Seriously, such a sweet girl.On top of these people being professional and attentive they were also hockey players which makes this place that much more legit. This is my second time coming here and both times I purchased goods. Thank you MonkeySports!
This place is amazing! Came here to buy my kid some skates and the staff was so helpful. Miguel, helped us and was very patient with both us as parents knowing nothing about hockey equipment or and our son who is a little on the quiet side. He explained what he thought would be best and gave us lots of options. I would recommend this place to any person who is looking for hockey or baseball gear. They have everything! We will be going back.
Love this place! Staff is great and tons of selection. Need to try a bat or hockey stick out? They have both a net with indoor floor tiles and a batting cage right next to it.They focus on hockey, baseball, and lacrosse. The staff that I’ve talked actually know what they’re talking about (Play the sport they’re assisting with) which is a major plus!Don’t forget the clearance items as you’re about to walk out the door, some great deals!
Great selection of Hockey gear. Staff is friendly and helpful. I don’t love that their online and physical locations don’t interact since it makes return/exchanges and stock checking impossible.
I went here to get my goal skates sharpened. They did a great job on the cut and had me out the door in about 15 minutes.
Always excellent service and the handful of employees Ive met really take pride in their work. Ive had 5 different holder swaps on my skates and they always do a excellent job.
Awesome customer service. I bought a pair of ice skates there and they did the full fitting and scan. The associate was very patient and let me try on a lot of skates to find the right one for me. Did the full True baking and fitting and Im super happy with the experience. They even baked and fitted my True inline skates, which they do not carry. Highly recommend. Their staff knows their stuff!
Great store for all your sport needs. Were a baseball family and every trip to this store is always a great experience. Professional and courteous staff who is always available to help their customers.
Everyone employed there are always helpful. The service and knowledge are at a best. Mason helped my younger son this time with hockey gear. I give him props!!!
Amazing experience! Aneil was a great help in getting all the right gear. He was through and very helpful. I highly recommend seeing him and going to Monkey sports for all your hockey needs!
Michael is super helpful will definitely be coming back here whenever I need gear through the season
Lots of sports equipment. Worth to visit. Somethings are cheaper than Dick’s.
Landon helped us with goalie equipment, he was super knowledgeable and extremely helpful! Thank you Landon!
Great Tyler was a great resource
The staff are very knowledgeable and always super helpful
The gentleman that helped me was amazing. He was very knowledgeable about goalie equipment and he was also a goalie
Store is absolutely gorgeous queen; wide open spaces selection for everything sports related for the professional athlete. Would’ve given it five stars however their exchange policy doesn’t allow for Christmas shopping right now! Their return policy only allows 30 days to make any exchanges. Makes it difficult for those who don’t enjoy shopping online right before the holiday in the mad rush and stressful mess. It’s hard to make everyone happy on Christmas and what good is a glove that doesn’t fit your hand and you can not exchange it because of time restraints.
Friendly and knowlesgeable staff. Great selection.
Good quality sports equipment but a little pricey. Would be more worth it if they had more staff to help you.
Great selection and prices, even let me and my bud use their slapshot area for a bit. Gave us a much better outlook on where to put our money. Great customer service. I drove from vegas out to pure hockey and ended up here, now i will be driving from vegas to here directly.
Always come thru when i need somethingGreat customer service too!!
The most knowledgeable and friendly staff. The best place to shop for hockey equipment in this area
Store COVID-19 PRECAUTIONS:Mask required at all times.Total number of customers in store is limited.They carry equipment for hockey (skaters and goalie), baseball, and lacrosse. They also carry sports apparel. They also offer skate sharpening and skate repair.If they dont have an item in stock they will order it and have it shipped to you at no additional cost.The customer service is better than most. I had some items missing on gear that was shipped to me. One 5 minute phone call and the missing pieces were shipped out that day.
I really enjoy shopping there for ice hockey equipment. Great store and very helpful staff.
Always very helpful and nice! Great selection of gear.
MONKEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE competitive
On of the best places is Southern California for hockey gear. Also LaCrosse and baseball.
Awesome store with lots of Baseball/Softball, Hockey, and Lacrosse equipment. They have an indoor cage for trying out bats and lacrosse sticks. Also a little mini hockey cage for trying hockey sticks as well. This is a well known store with lots of pictures to help describe in more detail.
Staff is always friendly and knowledgeable. Pretty much always find what I need. Skate services are good - Ive heard the complaints but Ive been getting skates sharpened here 5+ years and never had a bad edge.
We took our kids here to get there ice hockey gear. This will be our families first time playing hockey. With that being said we had no idea what we were doing. The staff were tremendously helpful in explaining everything. I left with new knowledge of Hockey and with the recommendation for everyone to go here first to get started. It was a great and wonderful experience. Strongly recommend!
Great selection and helpful staff.
Brody was amazing. Thank you for your help and support with my sons lacrosse stick and head. He was super supportive and actually took control of the stick and was able to make it more responsive and efficient. I highly recommend this store to anyone who has a dedication to this sport. Thank you Brody.
Absolutely fantastic customer service! Brenan was super knowledgeable and helpful with getting our daughter all set up with gear! We will definitely be coming back for all of our hockey needs.
One of the better sporting good stores i have been into. Knowledgeable staff. Lots of quality product. Great place to find hockey gear. Prices are reasonable and they have deals from time to time. Places to try out hockey sticks and bats. Its my go to place for sports gear.
My favorite one stop spot. Again helpful as always. Will not hesitate to walk around with you and personally help you find what you need. Service price and quality guarantee. Must mention the store is super clean
I went last week to get my sons stick strung the person that helped me was very nice and helpful.
Great merchandise. Lots of staff but no one offered to help even though we were the only ones in the store. Once we found someone, they were helpful
My family and I always have a good experience here. The guys are helpful and knowledgeable.
I generally have success when I make the trip to Monkey sports. This trip - they are out of the sizes I need in multiple baseball items. At the start of baseball season...was it a surprise?
I just began playing hockey and bought my skates and most of my gear from monkeysports. The prices are competitive to the market and seem fair. The sales staff is very friendly and enthusiastic about getting you all set. But if you don’t get their attention right away you may find yourself waiting 30+ minutes for help. I’ve have a couple recent negative experiences explaining the 2-star review. First, they said they’d put on a clear face mask to my helmet, which they did but put it on upside down. Fortunately someone at the rink had the tools I needed to redo it properly. Second, the sales staff said my skates were good to go upon leaving the store. After my first game I found out they never sharpened the skates. I’m new to the sport and I’m inexperienced, so I trusted what they said and that they knew what they were doing. After learning the hard way (I’ve got the bruises to prove it), I’ve been able to see what they failed to tell me and what I need to keep an eye on for my equipment from here on out. It’s still the closest hockey retailer to me currently but I would just do my research on every last thing you need before you get on the ice rather than just go by what they’re saying.
Awesome selection! Very knowledgeable about product!
Theres no monkes dont go
If you play baseball, hockey or lax - Best store hands down. Awesome selection and inventory of top of the line equipment. Staff friendly and knowledgeable.
18 people in line to checkout on 2 cashiers working. Terrible Black Friday planning
We had some hockey gear we needed for the kids and we dropped in to monkey sports. The staff greeted us at the door and were very helpful with us. We found everything we needed except they didnt have one of the gloves Jeremy wanted.Overall great store and very pleasant shopping experience.
Friendly and knowledgeable staff, very extensive selection.
Large selection of brands and very knowledgeable staff. Prices are very competitive and the store is well organized.
Awesome ! Neil really took care of me with my questions and concerns. Thank you
Nice to shop in a clean, clutter free store. Products are well organized and easy to find. Sales associate was helpful and seemed relatively knowledgeable. Not the cheapest prices but they probably have what you need when you need it.
It was my first time here. Took my son to get his hockey gear. Its a pretty awesome store especially if you like sports or youre playing a sport.
The Service: There are quite a few staffs on the floor and behind the cashier helping customers. Service is very efficient and they are all very knowledgeable about their products. Very organized and well stocked store. Very good customer service!The Parking: Private lot (free)
Great store with really helpful staff and competitive prices. One of my kids is a JR size hockey goalie. Gear fit and feel is so important in that position and Hockey Monkey has all the major brands and sizes in stock to try on. The staff stationed in different areas typically play the sport of the area they are staffing and has first hand knowledge of the equipment and can help find gear that suits your style or size.
Highly recommend this store. Highly trained and educated sales associates. We needed Hockey and Baseball gear for my two boys. Both department associates were great and knowledgeable. We will be back
This store is legit. James helped fit my son in hockey gear. Very friendly dude. Will definitely be back to buy from you guys.
One of two large stores in the Orange County area that sells ice hockey gear. Pretty good selection of equipment. On-site sharpening and boot modifications. Monkey Sports also sells other sporting equipment. Good size attached parking lot with plenth of sports. Part of a national chain.
If you play hockey or lacrosse this is your go to store for gear. Great deals and helpful staff. Skate sharpening and sizing as well as many different styles and brands of gear. If they dont have what you need they can order it.
Always have the hockey and baseball gear my kiddos need.
Shawn did a fantastic job custom mounting blades and holders to my sons Graf skates. The screw holes didnt line up so he drilled and riveted the boots and threw in a free sharpening, all rushed in record time. They look and work great! All for very reasonable price. Thank you Shawn!
One-stop shopping for baseball and softball. Great selection, competitive prices. Worth the drive.
This is a wonderful place to pick up most any sports equipment and supplies. They have all kinds of baseball equipment which is nice because we can usually get our shopping done here without having to go anywhere else. The staff and customer service are superb and always willing to go the extra mile.
Great selection for all sports. I wish there was a North Orange County Location. Traffic sucks there and back.
Walked in wanting to splash out on new blades, ended up walking out. 3 people up front, all stopped their conversation to stare at me as I walked in, no greeting, then just turned back to continue their convo. Spent a good few minutes looking at their blades, even found the ones I was looking at online, but alas, nobody asked if they could help me and I didn’t see anyone around, so I ended up not trying or buying. Manager, have a word with your team about customer service...it’s a nicely stocked, beautiful store in a great location, but it looks like I’m not alone in my opinion and that will most certainly affect business.
I read many reviews complaining about poor service and unfriendly employees. So I was a bit apprehensive going into the store. Well I’m happy to say that Lupe and Trenton were fabulous with my difficult request. They were more than obliging and friendly. Thanks for the great service.
The night we went, there were about 6 employees there. All of them were up at the front talking when we came in. There were other people in store also. Only one guy was helping people. All 5 other guys stood up front talking and not making any effort to help. One was actually someone in charge, as the guy who was helping us kept asking him questions. I even said in front of all of them Dude it looks like they want you to do it all tonight. They all laughed and thought it was funny. The woman that came in were on there own finding stuff. We noticed every guy that came in, got a greeting from one of the stand around guys They pretty much ignored the woman. You DONT get the feeling of Welcome.. Spend your money here!!
Visited MonkeySports to buy some hockey equipment and the staff were really nice and helpful! Decently huge selection of equipment too. Would definitely recommend for hockey, baseball, and lacrosse players.
Came here to get fitted for my Daryl Evans clinic. The guy helping me (forgot his name) knew I was a beginner and didnt talk down to me. He showed how to wear all the gear properly and spent almost an hour with me. I now drive here from La Habra whenever I need anything. Its worth the drive.
I love it, but they take all my money!
Excellent customer service. We dont know what to buy ice hockey gears for our kid. They have an employee go with us to help my boy pick out the gear. Its took more than an hour for him go back and forth to get everything that fit for my boy, kudo for that employee. Would do business with them again.
First time here.. on a Saturday, so I was expecting some craziness in getting the kids hockey gear. Most helpful sales staff, plenty of employees to go around. Pleasant experience..
Since my son began baseball several years ago, Ive purchased his equipment from this store. Staff is very helpful. But recently purchased a baseball bat that has a defect and was told that I had to deal with the manufacturer directly. I called DICKs Sporting Goods to inquire as to their policy and was told that if purchased in the first 60 days they will handle the warranty matter for you. Wish MonkeySports would do the same.
Great customer service, Great prices, and awesome hockey gear. definitely the best hockey store in southern California. Andy and Trevor are the best.
This is going to sound contrived but so be it... Dave Reskey, the manager and captain of the SS MonkeySports Irvine and his crew are great. Its gotta be a tough business to have many customers only shopping the fit and going eventually buying the item online. His team weathers it all and follow through with great customer service and product and sport IQ. The store is well stocked and laid out well.
The sales associate was friendly and knowledgeable. Helped us with a full set of hockey gear and a few other things. Was in and out in no time.
These guys are super cool and it seems theres always somebody there whos an expert in whatever sport you may be trying to get stuff in.
They have a nice selection of products for baseball, but customer service wasn’t great. I had them place 2 bats for me on hold and once I get there the next day they apparently sold them to someone else. Regret coming here 100%
Really the only place to go in So Cal to get hockey gear. They have a wad selection of everything from pads to sticks to skates. Staff is very helpful.
Cant say Im really fond of this place. Walk in to the ice hockey side and dont be surprised that 9 times out of 10 whoever you ask questions hasnt ever played hockey and will tell you well, Ive heard other people say.... Ive experienced this a few times, but the latest incident compelled me to finally write about it. Fortunately we have other choices so I find myself going out of my way to a competing shop up the freeway.
Perfect place to fulfill your baseball needs. Awesome customer service and always there to help you. They even told me what products to avoid and what to get and it turns out they were right. Definitely recommend his place.
Great place for your baseball needs. There are deals to be found in store and online. The one knock would be is that they dont really cater to the entry level player.
Brandon from the lacrosse section is very helpful. He listed me all the heads I needed and has more knowledge than most people i know about the game and the inventory that would fit me best. Raise for him asap.
Best local lacrosse retailer in the area. If they do not have what you want on the shelf, they can order just about anything from their Texas warehouse and have it delivered direct to your home for the same internet prices. Staff is knowledgeable and helpful.
Recently joined a beginner roller hockey league. I had no idea what I needed and was wandering around the storm aimlessly until I was helped out by one of the customer service reps, Johnathan. He was super patient with me and showed me multiple options to fit my needs. He explained all the nuances with the different equipment and didnt try to unnecessarily up-sell me on stuff I didnt need yet as a beginner. I was able to leave the store fully equipped for the league and even got to try the gear out that night since the nearby rink had open stick time. Everything worked great! Madd props to John for helping me!
Ton of hockey and baseball equipment
They have a strange policy of security tagging my skates after sharpening, like I’m going to steal a skate sharpening! I spend so much money in this store the lack of trust seems mildly offensive.Otherwise a great store with helpful staff
Awesome customer service. Really knowledgeable staff that got me set up for hockey.
Its a new store, and very close to the related Goalie Monkey. However, I was hoping for something that didnt feel like every large sporting goods store. The only difference between this store and most any other large sporting goods store was that they didnt carry running or weightlifting equipment. I was hoping I would find something that catered to the local sporting community (local school equipment, for instance, or referee equipment) more.
Friendly and knowledgeable staff, just didnt like being called MAN 15x, by the cashier. Sir works just fine. Otherwise a good experience
THE customer service there is awesome. We had many questions regarding sports equipment for LACROSSE. The rep. Was very knowledgeable about the sport personally. He was more than helpful, he even adjusted my son^s lacrosse catching web and how to do it himself. We bought tbe gloves there and gave us good tips. Ofcourse we are going back, they go out of there way to meet your needs.
Great store Great customer service everybodys friendly Id recommend this place to anyone who skates 👍🏻