user
Gordo Auto Body Parts
1719 Peters Rd #503, Irving, TX 75061, United States
Appearance
Gordo Auto Body Parts
Comments
Je
Review №1

Excellent service. The price wasn’t bad compared to other places around. They got a hold of me quick and was able to find the part that I needed. I originally went to car-parts.com to find the part. Called the place to make sure they had the part and they were able to help me locate it in a timely manner. Would highly recommend them. They had the cheapest price in the metroplex.

Te
Review №2

🛑 🛑 🛑 DONT USE THIS COMPANY 🛑 🛑 🛑I just bought a front bumper cover for a 2006 Beetle for $150 and paid the shipping, which was close to $200. I received the bumper cover to find out that it was a rear bumper cover.I immediately called them and told them about the mistake. And assuming that they were a reputable company that they would send the correct part or at least refund my money because of a mistake they made….. Nay Nay!I was told that they would refund $150 and I could keep the back bumper cover, however they will not refund the shipping because I should have done my due diligence to make sure that they were sending the correct part.I found the part on car-parts.com which clearly stated that it was a front bumper cover and the emails (included in pics) clearly state that it’s a front bumper cover and all communications through the phone suggested that I was paying for a front bumper cover for a 2006 Volkswagen Beetle.I will be sending all correspondence to car-parts.com with hopes that others don’t get scammed dealing with Gordos Scam Shop!

Wi
Review №3

Purchased a headlight for a 2015 Infinity QX80 through Car-Parts.com. The item was very well priced including shipping to Chicago. It did have a repair to a tab but the repair was so well done that you could not even notice it had a previous repair. Thanks for all of the help. We will certainly be shopping with them again!!!! Recommended Company.

Jo
Review №4

Highly recommend! Very good pricing and very nice people to deal with. Leo went above and beyond with helping me find the parts I needed.

Ko
Review №5

GREAT CUSTOMER SERVICE ALWAYS WILLING TO WORK WITH PRICES AND HAVE GREAT QUALITY PARTS WILL BE COMING BACK VERY SOON THANKS GUYS! Very organized place

Ay
Review №6

There are so friendly, the prices of there goods really make sense compare to others.

Ha
Review №7

GOOD QUALITY PARTS ALWAYS WILLING TO HELP CUSTOMERS OUT REAL GOOD PEOPLE THANK YALL! HIGHLY RECOMMEND

Mc
Review №8

This is actually the best auto body parts store, good quality parts. Perfect customer Service, Pretty Good Prices also.

wa
Review №9

Great prices, good people they hooked me up on mercedes parts with killer prices

Jo
Review №10

Very good service. Helped me out very good on what I needed.

Mo
Review №11

Best prices good people. They got good parts

Du
Review №12

NICE PEOPLE REAL GOOD PRICES AND PARTS THEY ARE ALWAYS WILLING TO HELP OUT WITH WHATEVER YOU NEED THANKS GUYS!

tx
Review №13

This is good place to get your parts with discounts anytime I go there they always give me discounts

Ad
Review №14

Repaired junk headlights. $900 headlight stopped working in less than 3 weeks!!! The warranty is for 7 days ONLY ( Are you kidding me!! If you are in business to stay in business you would’ve honored your product! This is a scam .

to
Review №15

Very nice people and the price is good

ma
Review №16

Hi this Mario I ordered a rt rear door i wanted a white one but all they had was a prime door so it all worked out great prices

62
Review №17

Was referred here by my mechanic to get a part I needed. The guys were very helpful, answered all my questions honestly, explained what I needed.

T.
Review №18

An insurance provider instructed my shop to purchase two headlamps from this vendor. One arrived, the other did not.We returned the headlamp that arrived and were waiting on a credit for the other.Two months after the returned headlamp arrived back to the vendor we still had no credit for either assembly. After constantly haranguing the vendor for a credit I, at my wits end wrote a scathing review...The next time I emailed lo and behold they were able to process the credit, unfortunately if I wanted to actually receive said credit I was instructed to take down my review...This company held the credit that I was owed hostage until I removed the review. Such greasy unprofessional behavior.Im writing this to warn both Body Shop and regular customers to avoid this vendor like the plague. Run! RUN! If an insurance provider tells you to use this vendor tell them NO! as you will likely get the shaft on the deal.

hh
Review №19

They gat the best deal and best parts everY’all the best

Ja
Review №20

GREAT PARTS GREAT PRICES AND GREAT CUSTOMER SERVICE A FAMILY RAN BUSINESS THAT I WILL DEFINITELY BE COMING BACK TO

Na
Review №21

Best people to work withOutstanding customer serviceWilling to do more purchases from here

Dm
Review №22

Great part at fair price Many Thanks! Highly Recommended

Ar
Review №23

Nice people willing to work with you

mo
Review №24

Selling headlight for $1000 NOT WORKING ITS AGARBAGE AND DOESN,T WANNA TAKE IT BACK NEXT DAY ALL HIS LIGHT GARBAGE

Tu
Review №25

I am writing this review on behalf of my father who purchased a part from Gordo Auto Body Parts. Before purchasing the part, my father asked me to search the company and to see if they had reviews and what kind of reviews. I showed him the reviews and insisted that he buy the part from elsewhere because i wasnt seeing many positive reviews. My dad purchased from Gordo Auto Body Parts despite my recommendation that he should not. My father purchased the item, received it on time, and when he had a concern about the item, he was able to get in touch with the shop, and they were able to resolve everything without hassle and with awesome customer service. Great service. Easy to do business with. Thank you!

Br
Review №26

These are real nice people. Easy to work with and have plenty of car and truck parts. Im going here first from now on.

ッM
Review №27

They attended me perfectly,i ordered 2 lamps and both of them arrived in no time and in perfect condition.

Mo
Review №28

GOOD PEOPLE VERY GOOD PARTS

Mr
Review №29

Despite the negative reviews I decided to venture out to see if I could find the parts I needed to repair my Toyota Tundra. I had an accident that I wanted to take care of it myself – found the entire bumper and covers to complete the repair. I can not complain about the process, simple and straightforward. I understand that not all situations are the same but at least I can tell you that they were able to help me out, fair pricing and quick respond. Thank you, guys.

Va
Review №30

Sold me a hood off a different model that dident fit my car saying both models have the same hood. When I confronted them they still wouldn’t take it back and told me it was my fault for not knowing. Will never deal with this guys again. They don’t take care of their customers

Le
Review №31

Good service!Good quality!

Ke
Review №32

Great customer service

Gl
Review №33

Just ordered and picked up a Headlight for my Lexus. Looked everywhere but Gordo had it! It was a great price and the employees were far more professional than the other places I called! As a business owner I appreciate great service! Thanks Gordo!

Ke
Review №34

Very helpful has alot of parts and are very nice

Fa
Review №35

Good parts highly recommended Thank You!!!

Hu
Review №36

Good quality and original parts.Great price and service.Will definitely shop here again.

Se
Review №37

False advertising. He said he had a fully painted bumper he sold me and turns out no paint just primered.

Sh
Review №38

Great parts

Su
Review №39

EDIT: My question is where is proof of you refunding my 50 dollars? Im still waiting.. this place is a joke.EDIT: YOU DID NOT REFOUND MY 50 DOLLARS, POST A PICTURE AS PROOF! LIERS!!!This place is a SCAM. I order a set of headlights, when I went to pick them up I found out I had order the wrong lights.. Talked to the manager and agreed I would pay a $50 dollar deposit and would come back for the correct lights. Few days later I called to confirm I would be there the next morning; lady on the phone said they would have them ready for me, when I got there had to wait 30 minutes for her to find a mismatched set with broken plastics on both lights, tried to convince me that my customer would not notice the difference😂 and that she would find the missing plastic pieces and glue them to the lights. I politely refused and asked for store credit her response was that she could find a matching set but I would have to pay extra and refused to give me store credit 😳 I looked at her in the eye and said so you basically got mad and want to charge me extra because I refused to buy a set of mismatched broken lights? She didnt say a word😠..PEOPLE STAY AWAY FROM THIS PLACE!

jo
Review №40

Great service, great price..... i saved hundreds on an infiniti Q60 led headlight...the dealership wanted $1300, they had one in grest condition for half the price 👌 good people

Mo
Review №41

Good service.

Ga
Review №42

Best Place in town to find parts for your car super efficient, Fast and best deals

Ha
Review №43

Using these guys for the second time, Mr Leo has been on point every time. Thank you for the great service and great quality on parts that I have received, honestly and trustworthy is the only thing I can hope for on an online order and I recieved both, thanks again Leo and the Gordo gang

Mi
Review №44

Plenty of foriegn parts at extremely reasonable prices and in excellent condition. Very nice, helpful people, good service, good people.

Ni
Review №45

Im really happy with the part i bought. good customer service . Many thanks

Ru
Review №46

Always have parts available .Good quality parts.Good price

da
Review №47

Broken parts that do not work. horrible service. zero help with repairing those broken parts. after my 30 years in repair service, this place is easily the worst used parts business i have had the bad luck to find. run, do not walk away from this place. AWFUL WITH ZERO ETHICS.

Ma
Review №48

If I could give this company negative stars I would. I called Gordo Auto Parts to order a bumper cover and headlight and CLEARLY explained that I was only going to be up north for 12 days. I was told the parts would arrive in 3-5 business days so I had them shipped to me up north rather than my home in Florida. 9 days later, the parts had only made it to the first hub in Chicago and werent scheduled to be shipped to the second hub in WV until the following week-and then would need to be trucked 90 miles to the body shop that was going to repair my SUV. Gordo stood by their statement the parts were supposed to arrive in 3-5 business days but blamed the shipping company they contracted with. I tried working with Gordo Auto Parts to have the parts rerouted to Florida but Gordo wanted to charge me an additional $300 in shipping (on top of the $195 I had already paid). I refused and Gordo agreed to cancel the sale and issue a refund (after jerking me around day after day after day). Instead of keeping their word and issuing the refund, Gordo doubled my shipping cost to $390 and only refunded $270 of my original $660 charge.. I ended up driving my SUV back to Florida with the damaged bumper and headlight. This caused damage to both inner fenders and one fender- which caused another $800 in damage. I just filed a lawsuit against Gordo and am looking forward to my day in court. Dont do business with this company. They are as slimy and slippery as anyone Ive ever dealt with.

K
Review №49

Found hard to find parts at Gordos. We decided to drive five hours instead of having them shipped After reading the reviews. When we arrived service was great and the parts was better than we expected. Highly recommend Great place for parts.

Er
Review №50

Small shop with many parts available on site. El Gordo did a great job of finding my part and getting it painted and setting me up with an installer. Very reasonable prices. I would recommend.

Ay
Review №51

Confined that they had the part a day before drove three hours from OKC they didn’t have the part! Then wannated more for another one that I would have to rig together scam artist Leo the kid in the office don’t care about his job at all

Le
Review №52

Great parts, cheap prices, always happy shopping with them

We
Review №53

GOOD PARTS GOOD PRICES SALES REPS ARE SO NICE

jo
Review №54

They are always very helpful when ever a part is needed. Eric is will let you know if they have in stock and will always send a picture if you request. They take the time to make sure they get it right. If something is not in good condition they will let you know before sending out.

Mi
Review №55

They had my part. Now we party

Bo
Review №56

Item was shipped to me as promised. Item came in as described. Pleasure do deal with Eric. Defiantly will do business in the future. Highly recommended

Sh
Review №57

Went to get a taillight, was told by Daniella she could sell it for $80, after sending someone to get it, they said they wouldnt let it go for less than $100. Dont like wasting time and being lied to. Make sure to record your call with these jokers.

Mi
Review №58

Props for the girl that keeps calm through every phone call!My brother in law needed a door for his car not only did they take their time to look for this part for me since they did not have it in stock but also answered each of my questions. After a couple of hours i get a phone call letting me know they found the part, I asked for a picture of it ( I know many places do not send pictures) this shop took the time to actually get me some pictures being the picky person i am i asked for a couple of more from different angles and i received them. i needed this part shipped out to my sister in Colorado they offered me various prices for freight and even informed me of the one that would not refund me in case they damaged my part i mean not every Auto shop does this! They specified how freight works and how i could protect myself in case of any damage caused to my part from the carrier!Long story short i couldnt be more satisfied with an Auto shop! TOTALLY RECOMMEND!!

Bu
Review №59

They are lying about the part. This is not a reliable store. Not only that, when you try to solve the problem they dont even bother to help you a little. Very bad experience.

bi
Review №60

This place is a scam, and Im working on closing it up right now. I dont recommend anyone to buy anything from them, the place is trash and their parts are nothing but worthless trash. DONT BUY STUFF FROM THEM!!!!! :)

Dr
Review №61

I will give them one star because its the lowest possible score. Warning×××× This place sells inferior garbage parts including parts which are repaired and glued together. To make matters worse they refuse to give refunds and are very poor communicators. Please stay away from this place. I would recommend that every share there horrible experience.

Jo
Review №62

The staff there goes out of there way to help the customer. Wendy is awesome.Give them a call for all your parts if they dont have it sometimes he can find it.

Ma
Review №63

Great prices/ great parts

N
Review №64

Call ahead to make sure they still had the bumpers Three bumpers were listed on car parts drove all the way from Rockwall to Irving fighting traffic come to realize that they don’t have any bumper in stock horrible customer service highly recommend anybody using or calling them just a waste of time here

R.
Review №65

Places like this should not be in business.

Al
Review №66

Selling defective parts, should have listen to the reviews. Dont want to take back the item.

Ja
Review №67

We just had the worst experience ordered a bumper we were told was in perfect condition spent a lot of money to have it shipped here and it arrived all broken up and scratched beyond use. Never order from them!! WARNING!

Yu
Review №68

They are lying about parts and their conditions. If you don’t want to be ripped off, stay away.

He
Review №69

THIS PLACE IS A RIP OFF THEY SEND YOU THE WRONG PARTS THEN DONT ACCEPT RETURNS BAD BUSINESS I WILL SEE YOU IN COURT THE OTHER HEADLIGHT WAS ORIGINAL IVE BEEN IN BUSINESS 35 YEARS I BOUGHT PLENTY OF AFTERMARKET HEADLIGHTS AND THE CONNECTION AL WAYS MATCH YOU WILL REFUND OUR MONEY I GUARANTEE IT. AIR FLIGHT INCLUDED

ES
Review №70

NOT RECOMMENDED ! This place has no parts! the guy I talked to had no idea what parts they had nor what price. Asked me questions about parts I needed that he should of known already! waste of time here, little to say there prices are to high for aftermarket its a joke!

Al
Review №71

If you buy anything from here and they ship the wrong part, expect to not get your money back. They stole my money when THEY SENT THE WRONG PART... not my fault, which I could understand if it was my mistake.

Mu
Review №72

They told me they were going to send an A grade body part, they sent me a piece of garbage instead. Stay away!

to
Review №73

This is the worst place you could possibly buy auto parts. They took my $600 and shipped the wrong part to me three weeks later and now refuse to give me a refund. Go ANYWHERE but to this salvage yard for you used auto parts needs. They will straight up just rob you of your money like they did me!!!!!!

Ri
Review №74

Bought a headlight came in as described and very clean

Wi
Review №75

Great part at fair prices.

Ne
Review №76

Best parts in Texas!

JA
Review №77

BUYER BEWARE!! I agree that if I could give negative stars I would. POOR quality parts shipped with terrible customer service.

Ki
Review №78

Sold wrong part, refused to take it back

Da
Review №79

They cool

Information
9 Photos
79 Comments
3.2 Rating
  • Address:1719 Peters Rd #503, Irving, TX 75061, United States
  • Site:http://gordoautoparts.com/
  • Phone:+1 972-579-8855
Categories
  • Auto body parts supplier
Working hours
  • Monday:9AM–5:30PM
  • Tuesday:10AM–2PM
  • Wednesday:Closed
  • Thursday:9AM–5:30PM
  • Friday:9AM–5:30PM
  • Saturday:9AM–5:30PM
  • Sunday:9AM–5:30PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
Payments
  • Credit cards:Yes
Similar organizations