Everyone is so friendly, yet very professional and attentive. They kept me updated every step of the way and was very honest. I especially like that they offer rides for those that may not have backup transportation. One of their vehicles is actually what caught my attention and I made a mental note to contact them if I were to ever experience any unforeseen issues with my car. I will be sure to contact them for all of my car needs going forward. Thank you to all of the staff for treating me with compassion, integrity, and professionalism! I highly recommend them!
Had an excellent experience with the repair of my oil separator valve in my Porsche. No issues so far post repair. The only problem was they did not have a T-extension that was required to re-install my valve cover and had to keep it an extra day which I was not pleased about. Otherwise, would use them again.
I recently bought a 1987 Ford Bronco. It’s an old truck and I was aware that repairs were needed. I took it to Christian Brothers. They gave me a thorough and detailed report of recommended repairs. They attached pictures and videos. With my truck being older, some parts were difficult to find. They persisted and found an aftermarket part that was no longer being made by Ford. They were in constant communication and super friendly. I will go back for the the rest of the repairs when I am able to get them completed. Thank you Christian Brothers!
Very thorough and consult experts...I always feel informed along the process and after on next steps to protect the health of my vehicle..great team they have
Had a broken wheel stud replaced for my car.Had to wait for about two hours, i decided to go to a barber shop and a grocery, and was given a lift to and fro by their service car- Great!All personnel were so professional .I really admire the QUALITY in their service because they didnt only change the broken stud; they checked the other three wheels and found one stud without a nut! Which I could not have seen.Instantly, i had my full trust in CBA and can confidently recommend them to my family and friends.Indeed You live to your Christian Values!Keep it up…
Friendly, professional, and honest. One of the few times i’ve left an auto shop without feeling like I got ripped off. They sent a detailed digital inspection report with recommendations and were not pushy at all. Wish I would have found them sooner!
Christian Brothers have been my mechanics since 2016. They are reliable, prices are reasonable and I trust them with my car. If I have any problems, they guarantee their parts and labor, they want their customers to be satisfied. I also like that they have pickup and drop off service so you dont have to wait until your car is repaired. The lobby is always clean and the staff is friendly and professional.
This place is a gem! I went in for state inspection and pre-purchase check. Staff was super friendly. They did an excellent job and walk me through the inspection report in detail. Very professional, high quality and trust worthy. HIGHLY RECOMMENDED!!
I took my car here due to past experience with a different Christian Brothers. This location didnt let me down either. They checked my car out, even discovered I was missing a bolt to my skid plate and replaced it and didnt charge me. Great service all around. Thank you!
Always a pleasure to work with. Genuine and trustworthy. Would recommend to anyone in and around valley ranch area looking for anything related to car services/ repair
I was blessed to get a free oil changed. Free breakfast played a game to win prizes. My sister won a free wheel alignment, and gifted it to me.
Bought a new truck recently and took it in to make sure there werent any underlying issues that I missed. The Valley Ranch team inspected the vehicle in under an hour, gave me a detailed list of things to fix, and even replaced my blinker light for free. Been going to this shop for a few years now and theyre always great.
Amazing workshop. Everything is laid out, no hidden charges and great customer service. Ill come back to them for any work to be done on my car, they are thorough and do an excellent job.
Excellent customer service and good price.
I had visited three other places and was told that it would take at least 2 hours or more for a state inspection. I came across this location and called to see how long the wait would be. The gentleman that answered said it would be about 30 min. Once I arrived everyone was professional and friendly. They were able to get me in for a state inspection and it took less than 20min. Very impressed with the cleanliness of this establishment as well. If I have any service needs in the future I will definitely come here 😁.
Very nice and welcoming team with a very clean office & garage!
This outfit is awesome! I have been going here for years. Very helpful and trustworthy. I can always depend on reliable service and repairs. I had to have work done on my failing A/C and power steering. All better now 👍🚗🤠
Simple and quick service. They gave the car back after service on the same day, kept me updated with the status via messages and also gave a detailed report of issues after the courtesy inspection. Good customer service. It was my first car service with Christian brothers and the prices seemed reasonable. Hope the prices remain reasonable in future visits too. Appreciate you’ll leaving the complimentary cold water bottle in my car on this peak summer day!
Could not ask for a better group of people working on my vehicle. Super nice to talk too and they let you know straight up what needs to be done and how much. I really like the straight forwardness with Christian Brothers. I would recommend them to anyone and everyone. I will not take my vehicle anywhere else.
Went in for state inspection, everyone was super friendly. They had a few people in front of me but they quickly worked with everyone and were friendly and upfront with the wait time. They worked quicker than the expected wait time and I was very satisfied. Would definitely come back for other work
I was planning a trip so I took my Tundra in for an oil change since I was coming up on the recommended date. I am rarely driving my truck and didn’t pay attention to the mileage. They looked at the condition of my oil and recommended that I wait until I was closer to the mileage. This is twice now that I have gone to them for service I was told or thought I needed based on dealer recommendations and they have told me I was good. I will continue going to Christian Brothers for all my maintenance and repairs.
I was very satisfied with the service preformed and hospitality... the staff was very respectful and consistent in meeting my service needs... I would recommend Chirstan Brothers to the world.. Brandon, David, Regan,and Corey...Thank you and may God bless you all...
Great costumer service! I called ahead said I can do a walk in do I did just that. The gave me am accurate time frame which is very important when you are without your means of transportation. They answered all my questions and the experience was pleasant.
I appreciate how courteous everyone was and how clean the waiting area was. Felt very comfortable and welcomed. Thank you for the great service!
Went for vehicle inspection. It was fast and people are very friendly. Highly recommend.
Amazing services. Quick and efficient. Have a great system and are clear. Definitely will be returning in the near future.
My 2016 Prius battery just randomly went out. Was able to get it in early afternoon and the next morning it was ready. Very communicative and helpful!
They are no better than Firestone. They will find all kinds of things wrong which is not what I brought my car in for. They also did work I did not authorize. They also have 200% mark up on parts. After the repairs were completed, now I have a small almost imperceptible wabble in the front and it has a slight pull to the left. The car has developed a sqeak.
It feels like a family at this shop. They are caring and friendly and try very hard to save you money and help you make the right decision for you. I heard one of their employees spend 20 minutes trying to talk a customer out of an expensive repair when there was a better option. They worked quickly and told me what was going on very clearly. Definitely coming back for all of my diagnostics and repairs
Fantastic service and communication when I took a pair of cars there for pre-purchase inspections. Very thorough and honest people!
Very professional and speedy service. A lot of the other shops I called kept telling me to fix my brakes it was going to be more than 1200 dollars and they took care of my brakes, brake hose, spark plugs, flushed out the bad brake fluid, did a fuel induction service, fixed my wipers, all for less than 800 dollars. Highly recommend this shop
This Christian Brothers is the BEST franchise in DFW. They treat people the way you would want to be treated. Great business.
I went in for an inspection, in order to get my registration completed. The staff were all SUPER nice and professional. The waiting area was clean and supplied with complementary refreshments, and the service was fast. I highly recommend using this location. Thank you!
I am delighted to have found Christian Brothers Automotive! I have an older model Volvo, which I dearly love. They didn’t make fun of my old car and seemed to understand the need to feel safe in a car regardless of age. These people were not only pleasant to deal with, highly professional, and very accommodating, but have reasonable rates, as well.
It was a great experience. The diagnosis was done very quickly and were discussed with me. The repairs were done earlier than expected and the customer service was fabulous right from the time I dropped my vehicle till I picked it up including the shuttle service. I will definitely recommend Christian Brothers to my friends.
They were extremely courteous and knowledgeable about the car. I had gone in last week and they thought there was a sensor issue but my car wasn’t malfunctioning frequent enough for them to pick it up in their testS. They advised me to bring it in the next time it does that. They didn’t charge me for a diagnostic test at all! That’s extremely rare for an auto shop to do that! I took the car back in when my car acted up again. They were able to find the issue and fix it for me at a reasonable price with great service! Thank you so much!
Love that they text me the repairs needed and recommended. If I don’t understand, I called and talked to my service manager and he helped me understand all the repairs! Will be a returning customer!
Great fast service. Very customer focused. I will definitely use them again.
Absolutely amazing customer experience, will 100% be coming here exclusively from now on. Cannot recommend enough! 👍🏼
Great experience here. Came in for a Pre-purchase inspection, was given a thorough inspection and some good advice about the car.
Great service. Did it all same day. Will be back again if I need anything.
I’ve been using Christian Brothers in Valley Ranch for years and they have always been honest, very fair, extremely professional and reliable. I trust them 100% with my 17 year old car. They truly go above and beyond in every way possible. They even provide detailed reports that include pictures of the repairs that are needed so you can actually see what is broken, leaking or wrong with your vehicle. Highly recommend Christian Brothers especially for the single ladies that worry about getting ripped off, worry no more, this is where you want to go!
It is my favorite place, they always take great care of my old Beetle. Their prices are fair, and the staff is courteous. Thank you, Christian Brothers Automotive.
I went to another car repair shop to get my brake pads replaced and they did a horrible job! My brakes are squeaking like crazy now. So, I went back to them to fix it and it’s still squeaking. I finally decided to go to Christian Auto Brothers and they explained exactly what was wrong. And they even typed up an explanation to take to the other repair shop! I wish I would have just went to Christian Auto first then I wouldn’t be in the mess with the other place. But I’m grateful that Christian Auto was willing to assist me with another auto repair shop’s work free of charge! I will definitely be returning for all my car maintenance needs!
I went to Christian Brothers Automotive because I know it’s a trusted chain. You pay a premium for it, but in my mind the peace of mind is worth it. I got a heater core replaced and it was on the higher end of costs IMO, but the communication was easy and they texted about other things they found that needed work. I could easily approve or decline the additional work from my phone. Employees are professional and responsive. Would take my vehicle here for work in the future!
Always helpful & conscientious. They do great work and have a fantastic staff. They will help figure out what is wrong with your vehicle, give you solutions, and help you understand your options. Also great for maintenance work such as oil changes & state inspections. I tell people about them all the time! So glad this one is close to where I work.
The place was clean and the people were very nice. They worked fast and in the timeframe that they told me my car would be ready
I had an issue with my car fender liner and this guys didnt even charge a penny to fix it.. able to get quick appointment..on time and quality service
AMAZING company! Every single person in the building is nothing short of professional, kind, cheerful, helpful and shows a genuine care and concern for my vehicle. I won’t take my car anywhere else! Can’t say enough great things!
Inspection done on the spot and properly. No complaints.
This place has very good customer service, I called to set appointment for oil change even though they were really busy but they fit me in and were able to get it done in time for me to pick it up during my lunch break. They seem to do quality work and environment is very clean and professional. They dont seem like scammers and they dont have bad customer service like most shops in dfw area so I felt comfortable leaving my Corvette with my belongings inside of the vehicle.
I have used this location many for many different car needs. I leave happy every time
I went for my Vehicle Inspection required for license plate registration which was mandatory in Texas. I found the team at Christian Brothers extremely courteous during the entire time, they have a good waiting area with free wifi connectivity, and they gave an accurate estimate of my wait time.,Overall my experience here was extremely good, and I would always trust them for any servicing needs
I visited Christian Brothers at Valley Ranch early on Friday morning for my state inspection. This was my very first visit and they made me feel very welcomed. The atmosphere is very warm and positive. I was in and out in 20 minutes. The facility was very clean and the waiting area is comfortable. While I didnt use this service, I liked that they offer a shuttle service. The service department at my dealership has disappointed me lately. I will likely begin bringing my car to Christian Brothers going forward. Thank you Christian Brothers at Valley Ranch for reminding me that excellent customer service is still alive and kicking!
***Update. 2nd review. Had another issue...turned out to be a pretty major repair. Once again, these guys were great. Excellent communication even when there were delays that were completely outside of their control. Fantastic experience all around.Had an issue with my truck diagnosed somewhere else but they were kinda wishy washy about it so I decided to get a 2nd opinion. Brought it here and they nailed it. not only did they diagnose it correctly but they repaired it and gave me a firm time when they would be done. Fair price, great work, and very professional and friendly.They communicated clearly throughout the process and I was never left questioning anything. Highly recommend this place for anything you need.
I cant say enough about Christian Brothers. They are so wonderful, honest and more than fair with pricing. I recommend them 110% and will definitely return! They repaired my truck at less then half the cost other automotive places wanted to charge me. Thank you so much!! They are more then deserving of 5 stars. I would give them if possible.
These professionals gained my trust with the exceptional service and honest work. They did great job with giving my car, plus did additional inspection, educated me on problems prevention and they are just super nice! Also they provide shuttle service if needed. Thanks to the team Valley Ranch location!
I was moving out of Texas and my Cadillac needed a new Starter.The Manager at the Valley Ranch, TX location went above and beyond!!Customer service a 10+++!!!Highly Proficient
I like that they dont charge you 50 million dollars for parts and work!
These guys are stand up guys who stand behind their work. I am reluctant when it comes to trusting anyone with working on my vehicle. However, these guys are trustworthy and know what they’re doing. Ryan was my engineer and he did a great job. The customer service is great here as well. Johnson was exceptional, he constantly updated me on my vehicle and was kind throughout. I will be back should I need anything else done on my car.
These guys were amazing! I was having some weird noises coming from my engine compartment and obviously immediately freaked out. We called AAA for a tow and asked to be towed to a different shop. AAA let us know that Christian Brothers was a AAA discount location and asked if we wanted to go there instead. I was a little hesitant since the other shop had a low cost diagnostic fee, called up Christian Bros and luckily they were in the same general price range for the diagnostic. We got there, spoke with Reagan and let him know what was going on. My car is still under warranty for a few things and he was more than happy to let me know the process they have to go through to work with my warranty company. They ran the diagnostic and called up my warranty company and got the parts and work approved. Reagan was on top of it with communicating what was going on (basically waiting on the warranty co to get back to them) and I never felt left in the dark. While the alternator was getting sorted, they also advised my A/C wasn’t quite cooking like it should. I had noticed it but didn’t say anything since I didn’t assume that would be covered under warranty. They called the warranty company back up and it was covered! After all was said and done my car is driving better now than it has in months! I will definitely refer people to this location and I’ll continue to bring my car in for routine maintenance or anything else that may come along.All the people we came in contact with were friendly and helpful. Big shout out to Reagan, he was always upbeat and kept me updated throughout the whole process.
They truly have great customer service. This was my second time using them for service that needed to be done to my car. I believe there prices are affordable and reasonable. I will be using them again. Thank you Mike you are awesome.
I have a nissan sentra car and used to service in the nissan service center. This time we tried to go with a different automotive service shop. I find this car repair shop in google search and i find best reviews for this auto shop. this is in valley ranch near by India Bazzar. I went for a oil change and to check my car condition. They verified the entire car and reported there is no action needs to be taken for this time and recommend me to replace engine air filter and cabinet air filter next time. But in nissan service center they recommended me to replace so many things, I informed them that i will replace in next service. Christian brothers service timing is too good and very professional.I am going to continue my future service with the Christian Brothers automotive. I would recommend this service shop. I have shared a screenshot for the service they offer. You can contact them for your queries regarding the service.
Fast, no hassle service process . Good price and professional crew
Great service! Everyone was very courteous. Will definitely be back.
Very friendly and supportive staff. Quick and reliable services!
Always courteous, letting me know if other repairs are needed and they never try to pressure me into getting services done or to do unnecessary work...
Great shop always let you know what’s going on. How long it will take and what other issues you need to have done. Customers for life.
I had a major timing issue with my cars engine. This CBA franchise saw me right away and took care of the problem. They were courteous, quick, and kept me in the loop the entire time of the repair. They repaired the problem.
This is a great place. Been going to them for years. I feel they are honest and committed to doing a good job. I highly recommend this location.
I have had outstanding customer satisfaction for the work Ive asked them to perform on multiple cars that I own. Keep up the good work.
This is my number one place for getting my car worked on. I love my Challenger SRT and wouldnt trust it to anyone but the best. Christian Brothers Automotive always takes the best care of my baby.Not only is the quality of their work top-notch they are incredibly forthcoming and honest . On numerous occasions Christian Bros. have refused to charge me for services requested but did not need.They could have easily charged me for the service and I wouldnt have known any different. I wouldnt expect that same kind of treatment at any other mechanic.
I’m new to the Dallas area and after reading all the good reviews about Christian Bros. Automotive I decided to take my car there for a muffler problem. They diagnosed the problem (hole in muffler) and said they weren’t able to repair it without replacing the whole muffler which would be very expensive, so instead they referred me to a muffler place who fixed it very cheaply. Later on when I got home, I noticed a metal piece was missing from my car door handle so I called CB to find out if they had the missing piece. Brandon said he would check and get back to me. Two days later, he called and said they had ordered the missing piece and would replace it for free! I was blown away by their great customer service....they have a customer for life now.
Really great service they were able to not only match another company they saved me over $500.
Good job in a timely manner.
It was my first time going to get my car fixed at Christian Brothers and they were awesome!!! Reagan, Mike and all of the other tech team was great. Hopefully, I won’t run into anymore car trouble anytime soon, but if so I already know that I will be coming back to Christian Brothers for sure...Sincerely,Rebecca J.
Always professional. Always on time. Have snacks in the waiting room! Great work on my oil changes. Highly recommend.
Reasonable price and great friendly service. Appreciate the text updates also. Second time using them and I’m happy very happy with their professionalism and work.
There are many friendly workersThey explained to me kindly.Good place!
They are very good people and helping people understood there problems with car and giving best solutions
Used CBA for an oil change for the first time. Found the people to be very friendly and professional from making an appointment by phone to actual servicing of the car. Honest and no pressure approach. I highly recommend them.
This group of individuals are very proficient and professional. Would definitely use them gain!!!
Ive been taking my old car to this Christian Brothers location for a number of years and have ALWAYS been done right. The office staff is respectful and helpful. They do not oversell and prices are reasonable. The work is done correctly each and every time. I highly recommend this automotive repair shop.
Great guys to work with. AC ON MY Carrera S was not working. They found it was a simple contact turned loose by another shop while replacing the serpentine belt.Honest guys, told me what it was...no “fake” charges.
Outstanding service and friendly courteous staff
Christian Bros have been the best and most honest mechanics I’ve ever encountered! They saved me over $1200 on a repair that was covered under my warranty when another shop was trying to con me into paying for it out of pocket. I will forever be a Christian Bros customer!
I had a pre-purchase inspection done on a used vehicle I was going to purchase. They ran through an extensive list of checks and gave a very detailed report. Very happy with the service and will use them again in the future.
Wow! Excellent customer service! Im pretty shocked at the distance they went. They really took care of me.
Visited Christian brothers for my cars state inspection. I was in and out it in 20 minutes.Excellent service, answered my questions and overall a great experience.Recommend this place to everyone.
I Ben using Christian Brothers For so many years ! with my Previous cars And recent car, they are so honest I really can Super Trusting which I never Trust Car mechanics ! But I really Trust Christian Brothers Those Guys are very Helpful and Sweet!Thanks So much For all those Years Taken A good Care Of my previous and Recent CarGod Bless
Im Aaron, and without the outstanding service performed on my vehicle, as well as the compassion displayed especially during this time when I wouldve missed work, I honestly have no idea what I wouldve done without them! Thanks Christian Brothers, youve got a customer for life!
They were very professional and were not pushy when presenting additional services. The prices were fair and the shuttle was an added bonus. I will use them again.
If you EVER need their services they are honest, helpful and stand by their work!!!
My fiancé and I love this place and we don’t trust our vehicles to anyone else. We also refer as many people as we can here! Christian Bros has fair pricing, does honest work, and the customer service can not be beat by any other mechanics I have used in the past. I believe the different locations are all independently owned but we have been to a few different ones and have had very similar positive experiences.If you are new to the area or simply looking to switch up your mechanic, I would HIGHLY recommend giving Christian Bros a try, you won’t regret it!
I have worked with this Christian Brothers in Valley Ranch for years and they always take care of our cars and at a fair price. If there ever is an issue they will take care fo the problem immediately. I highly recommend this business.
Great customer experience from my perspective. Mechanic diagnosed the issues and kept me informed of what needed fixed immediately and what could wait for later repairs. That was most helpful for me.My car was repaired timely. Actually it was repaired sooner than expected. I was traveling out of town that evening and it was great to pick my car up earlier.Customer service is excellent.Everyone in the shop was pleasant and helpful.I definitely consider Christian Brothers Automotive my mechanic for future repairs and maintenance.
Customer friendly store. Had wheel alignment job done.
I’m so glad I listened to the reviews I saw on google when looking for someone to repair my car. I was immediately treated with sincere professionalism as soon as I walked through the door and the prompt service I received was an added bonus. They even delivered my car to me the next day! I would highly recommend Christian Brothers Automotive to anyone who may need honest and quality repair work done to their automobile!
If your car got you down to Dallas and you need it running again to get back out . . . this is the team to call.