I purchased a set of iron doors earlier this year and pretty much the whole experience was good and as expected. We didn’t uncrate the doors for a few weeks and builder had them installed while we were on vacation. Once we took a closer look there were imperfections between the glass. I am sure the glass could have been swapped out with little issue. I reached out to Eddie at WID and sent pictures as well. He was not happy with what he saw and sent me new doors without any hesitation as he said this was NOT normal. Absolutely hassle free and they stood behind their product and exceeded my expectations. This is the type of online service we expect but rarely get from people with such a large purchase. I will recommend Wholesale Iron Doors and glad I found them on line.
We ordered 4 doors from you guys and even though the wait was long, it was totally worth it. We have a 1960s renovated home and it has transformed the look entirely. The doors’ quality is exceptional with a price that’s very much affordable. Eric was recommended for installation and his work is the best we’ve had for any project we’ve done to our house. My husband was relieved because I knit pick at every little detail but this time I was just extremely impressed by his work and professionalism. Thank you for making this worth the 6 month wait!!!
What a great experience. Completely custom. We had original doors - from our house built in 1992. Definitely time for an upgrade. A friend of mine bought his doors at I Love that Door. After much research - my wife and I decided to make our purchase from Wholesale Iron Doors. David, - one of the owners, is extremely knowledgeable about the doors - I learned so much in the process - (what business do you ever go to and talk to the owner?) We ended up replacing all 4 of our front / back entrance doors. The quality is amazing / the price points are great. We used Gavin of Floors and Doors for the installation. What an incredible finished product.
Well unfortunately unlike the other posts on this site I did not have the same pleasant experience. I worked with Eddie Salas and he did great on setting up the initial door set up but when it came to pricing out the door I was left with anything but satisfaction. I sent him over an email for another door company with a better price. He knocked 100 dollars off but was still several hundred dollars over the other door. He said that was the best he could do without an official quote. So I obtained an official quote and sent it back over he then knocked off an additional 125 but was still a few hundred dollars higher. I called him to get some clarification since they advertise no one beats there prices. He let me know he had beat the door prices but there handles were stainless and his were iron and more quality. (Keep in mind stainless is 5x more expensive than traditional steel). I left this experience feeling that instead of being honest and up front that he could not beat the price he tried manipulate other items. I would like to say it was just poor communication but even if thats the case I will not be using them for my doors.
If I could give them 10 stars I would! My husband and I have been shopping around for iron doors for awhile and we were shocked by the prices of the other door companies. Thankfully my husband found WID and they made our custom iron door purchase a reality for a fraction of the price. Our whole experience was seamless. We worked with Brandon and he was quick with his CAD drawings, correspondence and we appreciated his knowledge of the doors. They do not install the doors but they referred several companies and we decided to go with Legacy Doors. We had a great experience with them as well. The door itself was a custom, so we didnt know how it was going to come out. Luckily, it came out perfectly, just like we wanted and we were so impressed with the quality.
My wife and I went into the showroom to check out their doors a couple months back. We found one that we really liked and worked with Brandon to get a custom size fit to our house. We ordered it and checked out a couple installers.Got it installed and we absolutely love it. Had a minor snag with the installer (WID does not install themselves) and even though they dont, they got the issue fixed for me. Great customer service, highly recommended!
We shopped and shopped for the perfect front for our new house before finding Wholesale Iron Doors. They had a great selection so that we could find exactly what we were looking for and the price was the best I could find. I worked with Brandon who was a great communicator and helped me throughout the entire process. Highly recommended!
My 1st visit was great! Spoke with Brandon..he was very helpful and knowledgeable about the doors. Sadly that day I wasnt ready to purchase but I will be returning.
We purchased our new iron door with Brandon Reese at WID. Brandon was extremely courteous, well-informed regarding their products and patient with us while we were looking at doors. We bought the door and Brandon followed up with us. Brandon gave us several installers cards, and we chose Legacy Doors & Hardware - Daniel Hardin. Daniel was awesome to work with from start to finish. He picked up our door and delivered on time. He was courteous and a very good craftsman. He pays attention to every detail. Our new door was installed in a short period of time and it looks beautiful. You couldnt even tell they had been there, except for our new door. We are so impressed with Wholesale Iron Doors, their salesman, and last but not least Daniel Hardin with Legacy Doors and Hardware. Thank you ALL so much. It was a pleasure doing business with you!
A big thank you to Eddie on his expertise on the many doors to choose from at Wholesale Iron Doors. Also a thanks for his installer recommendations. There are many variables in these doors pertaining to hardware, glass, finish. Momma very happy. Thanks!
Great experience with this company. I purchased a door from them and I live in California. Delivery was prompt and the customer service was excellent. The door exceeded our expectations and installation was as expected. I would definitely recommend this company. First class team!
Excellent inventory and expert sales assistance.
I have looked for a year now for a door for our home. I have visited several stores in different cities and came out not satisfied. About two weeks ago I was on the internet looking again, and I ran across Iron Doors. I immediately picked up the phone and called and I spoke with a lady by the name of “Cat”. When I tell you she was very knowledgeable about her job. He worked with me and was very patient and kind and very professional. I’m so glad she was on the other end of the phone. Thank you Cat for making our experience so easy. We can’t wait to receive our door.Joanna
Brandon Reese was outstanding. Seldom do you find the level of customer service he provided. He was timely, friendly, and helped Robinson Capital Real Estate get the best pricing on everything. We will go back to him for sure!
Brian, one of the owners, delivers extraordinary customer service and client care. Its in Brians nature to be a hard worker and he is the very best and most helpful! Brian is very impressive & informative. We are happy to have a great contact like him! Another great contact at Wholesale, is Brandon, he is very helpful and client oriented. He is a good reflection of this company, so ask for him upon your next visit, you will not be disappointed.
Wow my wife and I got there 7 minutes early just to be told we don’t have to wait come on in. I’m a Manager in retail for over 24+ years I know how stressful sales can be. So when I heard come on in it made it easy for me and my wife to do business with this company. Customers for life!!!
Great service. They were patient and worked with us extremely well when our project was delayed. Great customer service from Miranda and Catalina. We ordered a custom door and it was a beautiful custom door that they created for us.
We love our doors! We bought one for the front door of our new house and loved it so much we went back and got another! David and Brian were great in explaining how to install!
The staff is very courteous and knowledgeable. Great customer service and amazing selections to choose from in Dallas. Very happy with their workmanship
We drove from another state to shop their doors based on a recommendation and they did not disappoint!! Very knowledgeable and friendly staff (ask for Brandon)! We ended up buying 3 sets of doors for our new construction. Amazing company!!
Excellent customer service! Excellent quality doors! First class all the way.... no reason to shop around! Thank you Brian for making our experience so enjoyable! Our home is beautiful.... all guest love our doors!
They didnt have what I needed but they said they could special order it and have it made.
Great customer service and excellent pricing.
I visited the store last August. I liked one of the doors but they did not have that in stock and I was told it would need to be custom ordered which would take 3 months. I went ahead and placed the order paying 500 dollar advance. Unfortunately It took about 5 months for the door to arrive in their warehouse. I had my contractor pick the door and install it. Came to know that the door Jamb size was not a usual size for an entry door and I could see 3-4 inch gap in the trim/frame outside. Also the door which I received was not the same color I saw in shop floor and ordered back then. I called them to see why there were these issues and was told that they did not get the right Jamb size from me during ordering and the color noted in the order was a different one than what I had seen/photographed from shop floor sample. The replacement/retrofit kit would take 90 more days.My main door was already taken down and I had pay my contractor a lot more to get the trim/frame trimmed out to match the incorrect door. Plus the door is still looks a black door vs the bronze one I ordered which doesnt match with all the other exterior painting I had painted based on bronze color. The sales rep tried helping me initially but my case later went cold and after follow up for a while, I was told nothing could be done now.May be they can spray paint the door with a bronze color.I was taken aback.I ended up spending a lot more than what I had planned for initially. I wish I went with the big box stores or other reputed stores with whom I would have paid almost similar price but would have been attended with more care and better quality product - And more importantly less stress and headache throughout the process as they would have stood by me w.r.t service and getting it corrected.
Awesome customer service. Unbeatable prices. I contacted Christin with Wholesale Iron Doors after coming across an advertisement on social media. I was looking for metal/iron double doors for an interior installation. She immediately started helping me come up with a design. Really enjoyed the show room getting to see the numerous door options . I also worked with Brian who was a tremendous help. Had installer come to take measurements. They made sure my order was exactly as specfied before placing order. I could not be more pleased with the entire process. The hardest part was the time to make my doors since it was a custom order. So worth the wait. Thank you Wholesale Iron Doors for giving me a custom touch to my interior. I definitely recommend.
They were great!!! Best prices and easy to work with. We are the talk of the neighhood and we let everyone know where they could get theirs. Highly recommended. Builders price not like the others that charge retail almost double (I am a penny pincher, I checked everywhere.) Plus they held the door until the installer could pick it up since he is so busy. Best decision, we are so happy with the quality and final outcome
Beautiful pictures. Plan to go to see their showroom.
We are so please with the results of our doors. Not only did it add curb appeal, and a beautiful entry, but now we have more natural light in side our home.We had quotes from other wrought iron door distributors and had expected to spend thousands of dollars to get the look we wanted.Until my wife found your web site. To make a long story short, through your great customer service, we got the look (and more) that we wanted at a fraction of the cost of your competitors
*** LACK OF INTEGRITY*** NEGLIGENCE******I WOULD NOT ORDER DOORS OR DO BUSINESS WITH THEM AGAIN***Ordered doors August 2018. We were told it would take approximately 3 months to custom make these doors, as they were coming from China. Checked on the doors in October and found out the doors were never ordered.The exact door and transom sizes were given to the Iron Door representative. We were told they would scale down the door and transom sizes, approx. an inch all the way around to ensure the doors and transom would fit the current openings.Because the representatives incompetence the scaling down of door and transom were never done. They did not do their due diligence, as they are in the business to make sure everything is correct and exact, prior to placing the order for the doors and transom.Customer service is extremely poor, made repeatedly phone calls, emails and texts trying to get updates, many of which were never returned.Finally got the doors late Feb, a total of 7 months from the original order date. Due to the lack of competency on their part, the door and transom did not fit (too big). We are having to incur additional expenses to the tune of approximately $1750, as all entrance bricks had to be removed.Door entrance had to be reconstructed and new brick had to be installed.Sales representative indicated additional cost uncured would be compensated after she talked to the owner but he refused to do that.Requested of the owner to share half the cost of the additional expenses we have incurred but he refused to compensate us for anything.THE BOTTOM LINE… I WOULD PREFER TO HAVE A ROOT CANAL, THEN TO DEAL WITH THIS BUSINESS AGAIN!!!
Great place to by a iron door.I purchased mine last year for my front door. Going to buy another one tomorrow for my back door. The cheapest around I did my research.
I love my new door. I wanted security and got great looks at a low price. My wife loves it. Very satisfied!!!
Excellent service. We loved our door.
Very happy with the door we purchased, and my parents are very happy with their double doors they purchased from there, we will definitely upgrade our back doors aswell in the near future, thank you wholesale iron doors!!!
I refered a customer to this place and even though she got the door she wanted i think she rather have a root canal then buying from them again. No call backs, invoice wrong, no easy way to pay and my favorite, someone was trying to send some information about paying them via email. Well that didnt work, solution= texting. Here is the kicker, taking a picture of the handwritten not in a horrible (for a female) handwriting is the stroke of a genius. Probably never occurred to her to just text the whole thing. Someone should promote her because she is clearly not challenged enough.
Gorgeous and unique selection of doors. Catalina was a huge help in guiding us and was always ready and responsive to any questions we had.
I spoke to Cat on Thursday Oct 24 in Las Colinas regarding an Iron Door for my house. She was extremely helpful and polite. She explained the process and cost information. I will definitely be purchasing my Iron Doors with this company. The customer service was amazing and they go out of their way to ensure your comfortable with your design.
I did a lot of research prior to finding Wholesale Iron Doors in Dallas. We live near by in Louisiana so we made a day trip to the show room. After talking to one of the owners, He made some very helpful suggestions after looking at photos of our existing and very boring front door. We ended up ordering a custom designed 8 foot double door with a transom above. These doors have transformed our house. The ordering and drawing approval process was made easy by Mariah and the doors actually came in faster than I was expecting.You really can’t beat the quality of these doors or the price and service.
The new location in Las Colinas has AMAZING selection with the best quality Iron doors ... prices are unbeatable 100% recommended.
We strive to give you the highest quality doors at the undisputed lowest price nationwide
We just purchased an amazing double door for our home. We have been very impressed with the service that we have received & the quality of the doors. Russell & Mariah were both amazing and very helpful and patient while we were trying to determine if these doors would work to be retrofitted in our home. Russell & Mariah both took a lot of time to help us come up with a plan to make it possible to install the almost 8 foot doors even though our ceiling is also 8 foot. They also recommended an installer that drove the 6 hour round trip to Abilene. He was excellent and was more reasonable than the bids we received locally. I would highly recommend this company.
Great team that really listen to you, and understand the styles that match your house. The selection is great, the price really is unbelievable, and the quality blows away more expensive choices. Buying direct saved us thousands, and they work with the contractor for a friction-less process.
Had the greatest experience buying my iron door from wholesale iron doors in Dallas greatest selection greatest customer service and the price and quality cant be beat a customer for life
Greay company with amazing owners. Highly recommended.
Best price and quality I could find.
Very hàppy with our new doors.
Love the selection...