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Pep Boys Auto Parts & Accessories
3535 Ave Milital, Ste 3, Isabela, 00662, Puerto Rico
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Pep Boys Auto Parts & Accessories
Comments
Pe
Review β„–1

I needed a new tire, & they provided the best customer service!! My car is like new again, & I am a happy customer!! Two thumbs way up!! πŸ‘πŸ‘

Jo
Review β„–2

Very very slow service. Over 3 hrs to change 2 tires and an alignment. Mechanics kept going on break, and when not on break, lots of socializing and chit chatting instead of working efficiently on the vehicles. The online system gave the incorrect tires and availability status was also incorrect. Management needs to step in and correct systems and truly oversee operations. Dissapointing.

Ti
Review β„–3

I love these guys they got my car in for a oil change quick and also did the tire rotation! Thanks for keeping my Honda running good and for keeping me safe on the road! #liveamplified #travelamplified #loveamplified

Gi
Review β„–4

A lot of specials today πŸ‘Œ very helpful employees, and fast service

Iv
Review β„–5

Good customer service, very customer oriented. Associate Misael was very customer oriented.

Hi
Review β„–6

Prices are higher from the competition, variety of some articles are low, some things even you need to ask for them be buy over the internet, so you need to wait for items to arrive to the store. That is not good bdcause if you go to the store is to buy it right there, not to wait for postal service of store. If I wanted something from internet I will buy it myself from an internet business.

Ma
Review β„–7

Pep Boy Isabella is the best one because its near to the ocean all the Taurus to go go around and enjoy yourself and jobos playa

M
Review β„–8

Good service.

To
Review β„–9

Manny and Moe are always there, but not Jack. I think hes got the fever.

ja
Review β„–10

Excellent πŸ‘Œ service, good price on the products I bought.

Ma
Review β„–11

Nice and countuble

Fr
Review β„–12

My favorite go-to store for aito parts!

El
Review β„–13

Every time I go and I’ve had to go 4 times in a row. They’ve been very accommodating! Sweet young guy very knowledgeable and so helpful. I wish I could remember his name and give him props. I want to say Eli but not sure. All the of them there are kind n helpful.

No
Review β„–14

Excellent service

Jo
Review β„–15

Very good customer service. Good variety of automotive products.

St
Review β„–16

Pep Boys continues to provide great service.

Da
Review β„–17

Great service

Jo
Review β„–18

Good

Cy
Review β„–19

Thank you guys! Came at 8:10pm with a blown water hose and the team let me use their tools to fix my car before they closed the shop since everyone was gone already. Superb service and saved my night and trip!!! Thank you again

Ed
Review β„–20

As usual, great customer service.

Je
Review β„–21

I took a newly purchased Nissan Xterra to have the suspension and drivetrain evaluated. The Service Advisor told me that he only had one mechanic and i was number 3 in line for service. I agreed to wait but after 4 hours the mechanic finally told me several items needed to be changed but he could not work on it because their lift could not raise the car high enough to allow them to work under the car. It would have been nice if they had told 4 hours before that they only offer limited service. They lost an $1100.00 job.

Br
Review β„–22

Nice clean location on major highway. Easy parking.

Er
Review β„–23

Awsome! Galindo was very helpful, 5 stars plus!😁

Ra
Review β„–24

Love ❀️

Al
Review β„–25

Very helpful crew there. Excellent life time warranty.

Ja
Review β„–26

Helpful staff.Good prices.Some issues with birds around the parking lot

St
Review β„–27

Good customer service with a detailed quote and specific answers to all of the follow up questions.

Jo
Review β„–28

Great place

Sa
Review β„–29

Very angry with the mechanics! They damaged other parts in the car and delivered it to me without fixing them😑

Vi
Review β„–30

The team did everything possible to assist. Excellent service

Cl
Review β„–31

I was treated with good customer service!

Te
Review β„–32

Great variety, polite service and good prices

An
Review β„–33

Customer service was excellent. Employees reached out to help me and offer a solution to solve my problem.

ed
Review β„–34

Well stocked, got what I needed for my car.

L
Review β„–35

Good customer attention

De
Review β„–36

Very helpful

Sy
Review β„–37

Very Rude disrespectful will never go there again. All because my license has 1 last name.

ed
Review β„–38

Best car part seller

Da
Review β„–39

When calling they place u on hold for over 10 min. and they never pick up again till your call drops .

Ja
Review β„–40

Good, kind, fast service

Pl
Review β„–41

Too much employees and poor service.

jo
Review β„–42

Tire service really nice

Je
Review β„–43

Service takes forever, brought me car for a new set of tires and it took approximately 5 hours to complete the service.

Do
Review β„–44

Great customer service.

An
Review β„–45

Exelent customer service help

Ma
Review β„–46

Prices were too high compare to their competition

Su
Review β„–47

Very helpful.

Dr
Review β„–48

Great service

Al
Review β„–49

Very profecional.

Na
Review β„–50

Fabulous service.

Jo
Review β„–51

Friendly personal

Ch
Review β„–52

Poor customer service

Lu
Review β„–53

Friendly and quick service.

He
Review β„–54

Very good

Ar
Review β„–55

Great service

Da
Review β„–56

I get my car parts hear.

Jo
Review β„–57

Although the service is expensive, the job gets done !

Ri
Review β„–58

Ok

Li
Review β„–59

Good service

An
Review β„–60

Great service!

Ri
Review β„–61

Awful service

Ro
Review β„–62

Great service

Fr
Review β„–63

Pep boys

Er
Review β„–64

NOT in all stores, the customer service is the same. At least in Aguadilla I can say yes ..

Jo
Review β„–65

No contestan el telΓ©fono no hay suficiente mercancΓ­a.te dicen esa pieza es pedido especial.ademas los precios son muy altos

An
Review β„–66

Employees are good helper.

Ju
Review β„–67

We waited 3 hours for the mobile car to be fixed, I thought they had no mechanics area and I was surprised. A wide area to wait outside in a shale wind and they had three mechanics working on the car.

An
Review β„–68

The treatment was excellent!

Ja
Review β„–69

Prices are very expensive

Mi
Review β„–70

Attention and professionalism by the employee Eduardo

An
Review β„–71

Very good

Er
Review β„–72

Terrible customer service ... Super slow and do not attend, they keep giving jokes.

ke
Review β„–73

Very good buy! I was looking for a particular piece and they had it and they treated me super well ...But I have to say the opposite of Auto Zone and Advance, unfortunately I went to them first and for them to take care of me it was not easy, they were dry and without empathy. They gave the impression as if they wanted to serve you.Thanks!!! Pep boysπŸ₯³πŸ‘

Ma
Review β„–74

Excellent treatment, they go out of their way to find solutions to your problem.

An
Review β„–75

Now buying store pickup is more attractive

Mi
Review β„–76

Good place to find what you need and if they dont have it they will order it for you!

Fr
Review β„–77

Good experience.

Bi
Review β„–78

No variety of Mobil One oil filters

Ez
Review β„–79

Good security measures. variety in eagle one products .. finally !!!

pa
Review β„–80

Sadly and unfortunately they deserve the Cardboard Star. Well, one calls and there is no staff to Answer the call and they leave it ringing for Q Repeat the welcome message then by magic you get the hooked ringtone and thus raise mind until Q you see one in the obligation to call to the Auto zone and auto peer competitions in the area.

Ma
Review β„–81

Great service

ev
Review β„–82

Tremendous

Os
Review β„–83

I have no bad experience, I just cant find 2004 chevy astro van parts a lot of times.

Lu
Review β„–84

Excellent quality and price

El
Review β„–85

You always get everything. Friendly employees.

Ri
Review β„–86

Very good attention.

He
Review β„–87

Excellent

El
Review β„–88

Very good service

Jo
Review β„–89

The boys struggle.

Me
Review β„–90

Excelent costumer service..Good inventory

So
Review β„–91

They were attentive and I got what I was looking for.

Em
Review β„–92

I paid the shiping and I got to arrive earlier in three days. And I call a week later and they tell me it arrives in a month 😞

Al
Review β„–93

Good prices and good customer service

Mi
Review β„–94

Good service in Isabela. Very attentive employees

Ev
Review β„–95

Very friendly and helpful.

Ch
Review β„–96

Good service and a good greeting and I attended with courtesy and security in everything that happened inside the establishment Thank you Nelson and Angel for your service.

ca
Review β„–97

Very good service

Da
Review β„–98

Very friendly and the service super and the best. And the associate Damaris excellent

Ne
Review β„–99

Well

Ju
Review β„–100

Vagos They do not answer the phone at all. If I had a car to pull over there, I would not need to buy anything from there. BA.

Information
13 Photos
100 Comments
4.3 Rating
  • Address:3535 Ave Milital, Ste 3, Isabela, 00662, Puerto Rico
  • Site:https://stores.pepboys.com/pr/isabela/3535-ave-milital.html
  • Phone:+1 787-872-2700
Categories
  • Auto parts store
  • Car repair and maintenance
  • Oil change service
  • Tire shop
  • Towing service
Working hours
  • Monday:9AM–5PM
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
Service options
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Credit cards:Yes
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