Very very slow service. Over 3 hrs to change 2 tires and an alignment. Mechanics kept going on break, and when not on break, lots of socializing and chit chatting instead of working efficiently on the vehicles. The online system gave the incorrect tires and availability status was also incorrect. Management needs to step in and correct systems and truly oversee operations. Dissapointing.
I love these guys they got my car in for a oil change quick and also did the tire rotation! Thanks for keeping my Honda running good and for keeping me safe on the road! #liveamplified #travelamplified #loveamplified
A lot of specials today π very helpful employees, and fast service
Good customer service, very customer oriented. Associate Misael was very customer oriented.
Prices are higher from the competition, variety of some articles are low, some things even you need to ask for them be buy over the internet, so you need to wait for items to arrive to the store. That is not good bdcause if you go to the store is to buy it right there, not to wait for postal service of store. If I wanted something from internet I will buy it myself from an internet business.
Pep Boy Isabella is the best one because its near to the ocean all the Taurus to go go around and enjoy yourself and jobos playa
Good service.
Manny and Moe are always there, but not Jack. I think hes got the fever.
Excellent π service, good price on the products I bought.
Nice and countuble
My favorite go-to store for aito parts!
Every time I go and Iβve had to go 4 times in a row. Theyβve been very accommodating! Sweet young guy very knowledgeable and so helpful. I wish I could remember his name and give him props. I want to say Eli but not sure. All the of them there are kind n helpful.
Excellent service
Very good customer service. Good variety of automotive products.
Pep Boys continues to provide great service.
Great service
Good
Thank you guys! Came at 8:10pm with a blown water hose and the team let me use their tools to fix my car before they closed the shop since everyone was gone already. Superb service and saved my night and trip!!! Thank you again
As usual, great customer service.
I took a newly purchased Nissan Xterra to have the suspension and drivetrain evaluated. The Service Advisor told me that he only had one mechanic and i was number 3 in line for service. I agreed to wait but after 4 hours the mechanic finally told me several items needed to be changed but he could not work on it because their lift could not raise the car high enough to allow them to work under the car. It would have been nice if they had told 4 hours before that they only offer limited service. They lost an $1100.00 job.
Nice clean location on major highway. Easy parking.
Awsome! Galindo was very helpful, 5 stars plus!π
Love β€οΈ
Very helpful crew there. Excellent life time warranty.
Helpful staff.Good prices.Some issues with birds around the parking lot
Good customer service with a detailed quote and specific answers to all of the follow up questions.
Great place
Very angry with the mechanics! They damaged other parts in the car and delivered it to me without fixing themπ‘
The team did everything possible to assist. Excellent service
I was treated with good customer service!
Great variety, polite service and good prices
Customer service was excellent. Employees reached out to help me and offer a solution to solve my problem.
Well stocked, got what I needed for my car.
Very helpful
Very Rude disrespectful will never go there again. All because my license has 1 last name.
Best car part seller
When calling they place u on hold for over 10 min. and they never pick up again till your call drops .
Good, kind, fast service
Too much employees and poor service.
Tire service really nice
Service takes forever, brought me car for a new set of tires and it took approximately 5 hours to complete the service.
Great customer service.
Exelent customer service help
Prices were too high compare to their competition
Very helpful.
Great service
Very profecional.
Fabulous service.
Friendly personal
Poor customer service
Friendly and quick service.
Very good
Great service
I get my car parts hear.
Although the service is expensive, the job gets done !
Ok
Good service
Great service!
Awful service
Great service
Pep boys
NOT in all stores, the customer service is the same. At least in Aguadilla I can say yes ..
No contestan el telΓ©fono no hay suficiente mercancΓa.te dicen esa pieza es pedido especial.ademas los precios son muy altos
Employees are good helper.
We waited 3 hours for the mobile car to be fixed, I thought they had no mechanics area and I was surprised. A wide area to wait outside in a shale wind and they had three mechanics working on the car.
The treatment was excellent!
Prices are very expensive
Attention and professionalism by the employee Eduardo
Very good
Terrible customer service ... Super slow and do not attend, they keep giving jokes.
Very good buy! I was looking for a particular piece and they had it and they treated me super well ...But I have to say the opposite of Auto Zone and Advance, unfortunately I went to them first and for them to take care of me it was not easy, they were dry and without empathy. They gave the impression as if they wanted to serve you.Thanks!!! Pep boysπ₯³π
Excellent treatment, they go out of their way to find solutions to your problem.
Now buying store pickup is more attractive
Good place to find what you need and if they dont have it they will order it for you!
Good experience.
No variety of Mobil One oil filters
Good security measures. variety in eagle one products .. finally !!!
Sadly and unfortunately they deserve the Cardboard Star. Well, one calls and there is no staff to Answer the call and they leave it ringing for Q Repeat the welcome message then by magic you get the hooked ringtone and thus raise mind until Q you see one in the obligation to call to the Auto zone and auto peer competitions in the area.
Great service
Tremendous
I have no bad experience, I just cant find 2004 chevy astro van parts a lot of times.
Excellent quality and price
You always get everything. Friendly employees.
Very good attention.
Excellent
Very good service
The boys struggle.
Excelent costumer service..Good inventory
They were attentive and I got what I was looking for.
I paid the shiping and I got to arrive earlier in three days. And I call a week later and they tell me it arrives in a month π
Good prices and good customer service
Good service in Isabela. Very attentive employees
Very friendly and helpful.
Good service and a good greeting and I attended with courtesy and security in everything that happened inside the establishment Thank you Nelson and Angel for your service.
Very good service
Very friendly and the service super and the best. And the associate Damaris excellent
Well
Vagos They do not answer the phone at all. If I had a car to pull over there, I would not need to buy anything from there. BA.