Wonderful experience today with the electronics team. Nick was so helpful in answering questions for me. I chose a system I thought my daughter would enjoy, and of course she picked a different one out after I purchased one. He knew exactly what was coming next, before I asked for the exchange. He worked with his manager to exchange the one I just bought! He went above and beyond any of my expectations and made the exchange quick and easy! Thanks for a great experience. Quick, easy and all while my child was distracted by their siblings.

Great layout, I love what Target has done to their mens care product area. The razors in display, and soap selection is great. This area is easy to navigate and very inviting.

We had our small grandkids with us at Ithaca store and Stacy and Heather could not have been more help. They treated the children as if they were the most important customers and people in the store. Incredible service. target should be proud. Our cashier (Angelica, I believe) was also at the top of her game and even helped make the little ones smile.

Clean and Friendly customer satisfaction oriented service. I especially love how coordinated restocking and checkout line assistance is. The fact that Target has someone monitoring checkout line crowds and floating cashiers makes it far superior to any other big box retailer out there.

I usually have no complaints about Target, but the Target in Ithaca is always frustrating to go to. Tonight, I had to self-checkout because there was only 1 open regular checkout, and someone had a mound of stuff that would have taken forever to wait to be done. I used the self-checkout and was waiting for about 5 minutes before a worker breezed by me without acknowledging me and helped another customer. I then asked them to remove the security tag on my earrings and she asked to see my receipt. I showed it to her, and she removed the security tag. I drove home 20 minutes to find out there was also security tags on my leggings and a top that I didn’t see - this wouldn’t have happened if I was able to go to my normal checkout stations with a clerk. I had to drive 20 minutes back to the store and a there was no one at the customer service desk to tell them this. I gave the clothes to a worker who then dropped them on the floor, stepped on them and left a shoe print, didn’t say sorry for dropping them or for forgetting the security tags, and just handed them back to me after taking off the security tags. I wanted to ask him to switch the clothes with clean ones since he just dropped and stepped on them, but he was already walking away to another customer before I could even ask. 1 hour of my time wasted driving for this easily preventable mistake with more aware and considerate workers.This is not the first time I have had unpleasant and rude experiences with the young workers there (mostly college students). I think this Target needs to re-evaluate it’s hiring process here and try to get people who remotely care about the job or the company.

Usual Target experience but one of the cashiers, Demetri, brings the kindness and perk everytime. Always look for him when checking out. Thanks for always being cheery, bud!

Demitri was the nicest kid/Target employee that I had met.

Was clean and well kept up like most targets

Prices seem to be higher each time I go. I head for the sale racks. The marked down price is more than what I would pay for it to begin with. The nastiest was on self checkout. They have someone standing at the door counting heads and someone wiping down carts. They when I went to the self checkout I looked at the glass scanner and it looked like someone blew their nose on it. So I was very careful to just put the tags above the nasty glass so my items didnt touch it.I told the person that the door that was counting heads how disgusting it was. She said shed have someone check it out. Nasty.

Affordable and quality products, friendly and efficient service at checkout.

Love it everytime I go

Target usually has what I am looking for. Their stores are tidy.

Who doesn’t love target? they’ve been one of the better stores in the area at taking precautions, like they always have somebody up front watching the doors. tonight when we went, the woman at the self checkout was sanitizing the stations between customers, which was a really pleasant surprise, because most of the other stores in the area have stopped doing that. major respect for front line workers like her helping to keep us safe.

Prices are still higher than other stores. However, the store is clean and things are organized. They do make sure to have things in the places they are supposed to be and there isnt a lot of things left all over from customers who didnt want them.

Target has a great selection across the board.

I contacted WAHL about my 2 year old beard trimmer purchased from Target, not holding a charge. Wow, they took responsibility and sent me a new complete kit, no charge. I highly recommend this company and their products.

I was double charged for an item and noticed this when I got home. I have tried to call the store twice and no one picks up. After selecting number 2 it rings and then eventually ends calls.

The staff is always friendly. Star was our cashier, great personality super informative. Its always nice to see people enjoying their job .

Convenience of Drive up and using the app is easy and efficient. They have it out to your car and loaded very quickly. No need for people to go into store during this Covid era.

A nice shopping experience every time. Really good products. Safe social distancing. We can get what we need quickly and I appreciate the 5% of worthy the Target card.

Very impressed with their 5 cent fabric shopping bags. Smartest store Ive seen in that regard. I believe it will cut down on a lot of waste (recycling paper bags is not that easy) and Ive seen people take their Target bags into other stores. Bravo. To other shoppers- take care not to carry objects that are too heavy though if you want to keep your bag, one of my handles ripped. Though there are loopholes so you can tie your ripped handle in a pull tie fashion. Bravo again!

You have just about everything I need and checkout always easy and pretty fast

Very in tune to the customers needs. I had a product that was marked two different prices, and when I brought it up they changed the price to the lower one of the two. This was super helpful. This place is also really close to my house, so coming here is really easy. I enjoy the store and the starbucks located inside it

The gentleman at the customer service counter (Liam) was more than helpful. I could not have asked for a more pleasant experience. Despite the fact that it was pouring rain when we took the large boxed item out to my car...his demeanor never changed. What a great reflection on Target Liam is! Thank you Target, for making the ordering online so easy, as well as the in store pickup! Great job!

Good place to stop and visit

I have never had a bad experience here. The staff are always friendly and helpful. I love their drive up option as well.

The person who brought out my order was pleasant and quick

Found stuff easily

Store items have great quality, lots of sales, and cartwheel gives extra savings! The best discounted clothes I have ever seen. Didnt give 5 stars only because it is sometimes hard to find simple household items like a mop.

Great products! Gabe at the checkout was fast, kind and helpful!!

Great staff great experience overall

I could easily extend the pick up date

The Lansing, NY target is not enforcing the face mask policy which is apparently a corporate decision. A staff member told me that they have been told not to confront people. Many people were not wearing the masks with their noses covered. One woman blatantly did not have a mask on or in her possession--a violation of the NYS state mandate. I will not go back to Target until there is a vaccine. I will not endanger my life or the lives of my family, including my 80 year old mother who lives with us. Shame on you Target. BTW our target now has a security guard-- at best a scrawny 18 year old standing by the exit. Why bother?!

My absolute favorite department store that has it all. Walmart is okay, but target is where I personally go for my shopping needs. My boyfriend and I love target and the friendly environment. beauty section is really big and has lots of products that you cant find at other stores. You can do light grocery shopping for essential needs, but its not a grocery store mind you, and it gets the job done. Target brand food is really good compared to other stores. You can get anything at target love this store :)

I came to Target to purchase something that I had seen online. According to the Target site, it was available. I was particularly happy to see that the site even provided the aisle #. Unfortunately, when I got there I discovered that it was out of stock. I was very frustrated as I had driven out of my way, with an injured knee, only to find out the information on your site was incorrect. The most frustrating part is that this was the second time in a few months that this had happened. An associate (Im sorry I didnt get his name) went to the customer service desk on my behalf and then came back to tell me that they would be willing to order the item and have it shipped to my home for free. He was extremely helpful! When I went to the customer service desk Ryan assisted me. He was fantastic!! He already knew my story, helped me to order it, assisted me with my Target app and took care of the rest of my orders. He was alone at the desk and there were other customers waiting and he took care of all of us in a friendly, professional manner. I am thrilled that Target empowers their employees; allowing them to take care of its customers. Ryan was fantastic! Because of him and the initial associate that assisted me, I will continue to be a loyal customer. Thank you!

Stay Classy Target!

Nice, clean, well stocked, organized store. Bathrooms were not clean, that takes away from 5 stars

Very well lit store. Produce section is small. Ample frozen foods section. Easy checkout. Big store with lots of departments. Bid parking lot. Gets flooded during heavy rains. Great deals available throughout store. Very tidy store.

Target is a Awesome place to shop.

This Target has standard merchandise departments like clothes, household items, kitchenware, and cleaning supplies. There is also a grocery store at this location, but the selection is not vast like a grocery store.

Always impressed with the sales selection and fun color schemes throughout the store. Can get what I need in one stop. The addition of self checkout has been great as well. Good prices on grocery items!

Target is really stepping up their game. I havent been here in awhile, but the clothing has completely changed and I love it. The mens graphic tees are amazing this summer. Very 80s and 90s throw back.Target remodeled and their new fitting rooms are very nice.

This older cashier named Jeannette was so sweet!

Convenience

Fast and friendly

Order pickup is always on time, solid service!

Today I picked up three large shelving units, but in order to get them home I had to make three trips bc I drive a sedan. David and Ryan, two Target associates, helped me load each one into my car and met me outside each time i pulled up in front of the Target. It was some of the best customer service I have ever experienced.

Ive always liked Target and its always improving. I can usually find what I need (plus a lot that I didnt know I needed). It has a great atmosphere too!

It is my local Target. I would recommend any Target every experience I have is the same and very pleasant. I always know what to expect and they always have what I am looking for.

Quick and kind checkout

My order was ready in a very timely manner, and I was barely parked and the Target associate was already walking to my car.

I use to work at a different Target and have also been a loyal shopper at Targets throughout the country. This Target has great customer service and a very orderly and clean store. Unfortunately its layout with the attached mall makes the front end a little less welcoming. But a Target shopper anywhere will feel very comfortable finding their stuff.

Friendly Team! Easy to order on line and pickup at the store.

The staffs at the customer service desk and in the shopping area are very helpful. However, the cashiers are mostly not trained very well. Each time I wanted to use or combine manufacture coupon, in-store deals, baby registry discount, or cartwheel coupons, the cashiers didnt know how to apply it. So, if you are using those, make sure you have lots of time... You may wait for quite a while at the cashiers for them to figure out.

Obviously a good price on the product I purchased and also the great help I had from your employee.

Clean store, never have had an issue here but just a little more expensive than Wal-Mart for a lot of things.

So easy and my order came right out to my car. App is very easy to use.

At cosmetic department, sometimes its easy to open boxes and tried.

Customer service

Cleanest and most organized Target Ive been to! Makes our local one look like a disaster area. And super kudos for all the checkouts open!

I love target its a great and awesome service and store

The store was clean and easy to find items

Yes, I will contine, but very disappointed I cannot get perishable food. I end up using Walmart service.

I had very good service. Right in and right out. The girl was really nice also. I would use this service again.

Always stocked up on items. Great customer service. Affordable prices, daily deals, can find most of the items Im looking for in one place. The cartwheel app is a plus to get extra discounts

Couldnt use my Target card because I was asked to use my pin number for the first time. .very dissatisfied. Didnt get my 5% off when I paid cash.

I usually come to target every other week to get groceries. If you dont need to buy fresh produce or meat, then target groceries is definitely one of the cheapest place to go for groceries. I get my eggs, milk, cereal, snacks, and various other packaged products for the best price. And as an added bonus, you can get other supplies that you might need, and target would mostly have it. Not as big as walmart, but they are well supplied enough.

Wonderful store. The clothing section always has a wide variety and yesterday I needed a bathing suit. They had tons of options. This store has everything you are looking for. I also ordered a purse to pick up and I couldnt had been happier with the customer service.

Target at the Shops at Ithaca Mall is a wonderful convenience to mall-goers as it offers a wide selection of food, home decor, clothing items, and much more without shoppers needing to break the flow of their mall experience by traveling to a separate location. This Target offers a particularly wide selection considering that its location has a little less space than many other branches of the supermarket. I have visited and purchased from this location many times over a few years, and have never once had any sort of negative experience with its employees; staff have always been kind, helpful, and respectful and do their best to give their customers a positive shopping experience. Despite the existence of a Tops grocery store quite near to the mall, I have consistently found that Target is a superior choice due to their variety of items, their standard and sale prices, and their convenient location in the mall, which encourages one-stop shopping. With access to the TCAT bus line, which serves many different routes with frequency from one of the malls main entrances, this Target is accessible even to Tompkins County locals who do not own vehicles, making it an even more comfortable and convenient supermarket experience.

You guys have a lot of discounted prices on items which make it a lot easier on my bank account!

Great products, revamp of the store looks great! Value proces, helpful employees, love that they have Starbucks now all they need is wine!

Ease of everything from ordering to pick up

Great target. Love the staff and location

Pick up orders are fast, easy, and the employees are always so nice!

When no bar code price came up, the manager gave me a low estimated price. Even though I told her it was too low, she insisted it was okay rather than wait and hold up the waiting customers.

The quickness and ease of pick up.

Very clean, modern, well laid out - especially after the renovations.

Called and told a member that I live 20 minutes away and that the cashier forgot ingredients that I needed yesterday. They hung up on me after I was put on hold for 8 minutes. When I finally got a hold of him he said to drive the 20 minutes back to pick it up, not worth it. I would like my money back at least for the time and money already spent.

Superior skilled help in the Electronics Department from Diego...best adviceandpractical solutions...andsuch patience

Huge store with pretty much everything. Great back to school sales. Staff are also very friendly and helpful.

Good value, easy to order online and efficient pickup. Will order online with store-pickup again.

Always fun new items to look at, love the clearance bins. Good prices on the food department. Hard to not spend a lot of money here!

Smooth transaction, item was ready and waiting for me to pick-up.

It is amazing theres candy shoes clothing purses jewelry DEODORANT!! And More. Basically everything your life needs is at target! I would totally recommend going to target!

This store is easy to get to and well stocked. Employees are very helpful and the black Friday sales are very competitive.

Prompt, polite, attentive associates

Excellent service, had everything we needed in one stop at excellent prices, many sales going on, other customers very friendly, cashier very nice

Great deals on merchandise and the customer service is excellent

They always have everything I need and more.

One of the major store for the Ithaca & Lansing residents. The best part is its not crowded like other Target stores specially on Holidays season.

Good selection and great customer service

Target has just about everything a family needs. The staff is always friendly. If you bought it at Target they will take it back.

The customer service is great.

The price is higher than BJs, I think. And the price is not clear at all. I picked a Brita Bottle which tagged price is $26.99, but when I checked out, it charged me at $33.99. Some items has no price tagged. Really Disappointed.

Easy to find products and great costumer service.

Good sales and higher quality products. Clean and organized, no checkout waiting.

Very helpful staff and has pretty much everything you can think off.

Store clerks very helpful and still cheerful after crazy day!

Its a Super Target what do you want to know? Has what youd expect, it is convenient that its part of them all

Love Target everyone is very helpful. Sometimes not enough checkouts opened.