I have a legion computer and unfortunately made some mistakes on it. Tyler who manages the office was kind enough to take a look at it right away and determine the problem. Within an hour he not only fixed it he upgraded a couple things that I needed. I would recommend these guys if you live out at the beach. One stop shop for everything you need in computer repair. Take a look at the pictures I posted and if youre coming on the weekend you will need to make an appointment.
Called about a relatively simple job and told the employee about the issue I was having. I install my own hardware. He gave me a very simple DIY and reason why it might work and it did! A 60 second phone conversation saved me a trip and money.Very friendly and helpful company!! If I need any supplies in the future Ill definitely come here first. Thanks again!
Truly a top notch computer place and probably the best in town. I used to use another computer guy until he completely messed up my machine. These guys were able to rescue all of the files and bring them back to life! These guys really know what they are doing and are experts in the field. Highly recommended.
Ive never seen a better team. Tyler and Matt went above and beyond. Had an issue with a BMW ECU where everyone else wouldnt even look at it and said it just needs to be replaced. Tyler told me he would look at it and see what he could do. After some brain storming and some back and forth he was able to get it repaired and working good as new. Saved me an estimated $2500-3000. Even though its not something they normally work on they were accommodating and got me taken care of. I would rate 10 stars if I could. Thanks guys.
I brought in my PC computer and Tyler took care of me he went above and beyond to make sure I left there happy I was having issues with my chrome and settings and he fixed more than just that 10/10
Tyler did a great job upgrading my 2013 iMac . New hard drive and software upgrade. Within 24 hours. He is very knowledgeable and professional. I will definitely bring in our other computer that needs some work.
We were extremely impressed with the team at Pride Computer Systems. Tyler well understood what was needed with our Deb laptop. He was great to work with and highly ethical. Great company to work with.
I needed to have an old desktop cleared and worked on and the guys at Pride were so quick nice and easy to work with. I expected it to take a few days but they had it done the same day I dropped it off. The pricing was so reasonable. I will def be back as I am not the most tech savvy person. These guys were so great highly recommend!
I called this company for an urgent request after needing a graphic adaptor for an out of town x-ray system install near their office. They not only had the part but had it delivered in minutes (could have easily said no like most shops). I had the part within about 30 minutes of my call. These guys are above the bar with customer service and will literally go the extra mile. Thanks again fellas. Awesome service and great company which helped me make it back to Atlanta at a decent hour.
My computer charger broke off inside the socket. It was my first time here and Tyler fixed it in less than a minute. Super efficient and honest, they definitely won over my business for life. Thanks again.
Tyler and Matt were great. Fast service. Good prices and went went well beyond just fixing my screen. Fixed some other annoying problems I was having while explaining why they were taking place and how they were fixing them. At no extra charge. You can totally trust these guys. Second time I have used them.
The employees at Pride Computers were incredibly professional, fast, and knowledgeable. My laptop had some major issues and they resolved it much quicker and less expensive than I imagined. Also went above and beyond with some good recommendations! Will definitely be coming back here. Thanks fellas.
They are the best, I have been in technology for over 30 years and rarely have I had any company better. Tyler and Matt are fantastic. If you need help in Jacksonville Beach, or anywhere close I highly recommend you go to them.
I had a problem which Best Buy said I would have to send back for two weeks! Pride computers evaluated my broken hinge, ordered the part and fixed without me giving my computer up. They were reassuring and showed me what was wrong.Awesome service.
Great service, great price! Laptop died and they got data off of it andand onto my thumb drive. Highly recommended!
Matt did a fantastic job completely overhauling our network. He gave great advice on which products would work best for our needs, was efficient and knowledgeable when he arrived on the service call to set it all up, and he even troubleshooted a few other unrelated issues while he was here. Will definitely hire Pride Computers again, but I probably wont need to because our network is so solid thanks to Matt!
Visited the office yesterday. I was not sure what kind of adapter I needed for my Mac pro to read SD card. Matt quickly identified exactly what I needed and helped me save a few bucks by ordering it for me through Amazon. We had a great conversation about servicing customers. I am new to the area, so it is nice to know that there is a place close by to help me with any computer issues. This is the place to go.
Ive used Matt Hull for almost 5 years. Matt has helped with computer issues at home and at work. He is extremely knowledgeable and I havent found a problem he cant fix. Matt also has helped me purchase new computers for my office. He identifies how Ill be using the computer and what types of programs Ill be running. He can then point me in the right direction as the computer that will best fit my needs for the best price.I have recommended Matt to several of my clients who were looking to set up home offices, home theaters and surround sound systems. They have always been pleased with his work and thanked me for the recommendation.Matt is my go to guy for all technology related questions!
Pride Computer Systems has made my life more peaceful! My wife does a lot of video and photography work and was constantly held up by my computer going so slow. Matt promised me he could see to it that I would never hear that again and he did! He upgraded her current PC to where I never hear that any more and she gets her work done more quickly and without the previous frustration. Solid job on the solid state!
Service, Quality and Integrity! I have worked with computer repair companies since before the web existed (yes, that long!) Pride is easily the best I have had the pleasure to work with. They combine exceptional service, total integrity and quality workmanship. They treat the customer with great respect, regardless of the level of their tech knowledge. I cannot recommend them more strongly.
I cant express how awesome these guys are. They fixed my old MacBook pro, which i was told couldnt be fix and had to upgrade, swift af. Theyre the sweetest guys. 23/10 would totally recommend ❤
My roommate had accidentally unplugged the cooling fans in my machine and I didnt notice for over a week. By the time I noticed my computer had stopped turning on altogether and I had no way of figuring out what had been fried. After contacting the owner, Matt, I was able to come in on the same day and in under 2 hours they had diagnosed the issue as my motherboard, properly tested the rest of the pieces of my computer to make sure those werent fried as well, AND had replacement parts available to offer me right there in the store. Ive known Matt a while and hes always impressed me with his knowledge and ability when it comes to computer repair. You really just cant beat the price, customer service and quality of work at Pride.Thanks Matt and Jeremy!!
Have been using Pride Computer for all my computer troubles for 5 years or more now. Always helpful, always courteous and always patient with my limit tech skills. I appreciate the fact that if something is not worth fixing they tell you when they could charge for a repair. Thanks so much!
My husband who handled all our computer needs recently passed away, so I ask a professional I knew who they would recommend for computer work and software. I was given the recommendation of Pride Computer Systems. From the first conversion with Matt I was very impressed. He was incredibly helpful, he never over promised, and he certainly over delivered. What he could not help with he found contacts for me. One of the best recommendations I have ever received. Thank you.
I have had repeat problems with Windows updates. Matt and Jeremy have patiently talked me through it, and we have worked on my computer until it is back to its old self. No up-selling, and repairs done at a fair price. I really appreciate finding a business that is fair and reliable. Completely recommend to anyone!
Matt and his team are always there with answers for all our computer needs from updating hardware and Software to Not selling you something you think you need. They are always looking out for your best interest not just trying to make a dollar. They may not even sell or repair what you want if they dont think you ll get the results you are looking for like buying More Ram when what I needed was a better hard drive. I will continue to rely on them for all my computer needs
These guys rock, they handle both our business and home PC work. I can not recommend them enough!
The person who helped me today was outstanding. He spent about 30 minutes of his time trying to help me and and although we wasn’t able to refused to accept payment for his time. People should support local businesses like Pride.
I highly recommend Pride Computer Systems. They are extremely reliable and helpful. I had lots of question about a new system and they were able to answer all my questions in a timely manner and with great explanation. To not hesitate to use them for all your computer needs.
They set me up with a whole new computer system, customized it, did my data transfer, came to my business and set it all up, installed shortcuts to make it easier to do the work I do, and came back to troubleshoot and fix a glitch that I had (at no charge). Try getting this level of service at a big box store. They are reasonably priced and I was down for half a day only. I highly recommend this business.
These guys are the best. The level of service they provide is outstanding. Super nice and knowledgeable Wouldnt go anywhere else
Amazing. I highly recommend!! Great customer service . Knowledgable and great pricing.
They were awesome. My 2010 MacBook Pro wouldn’t boot and they got me going better than ever. Recommended to me by a friend and I will refer them to others.
High integrity, fair priced computer repair. They diagnosed my computers problem quickly and didnt try to sell me anything I didnt need. Good vibes all around. Id definitely recommend their services to anyone in need.
Recommend care on my laptop.
Pride Computer Systems built an amazing custom computer for me from scratch to meet my budget. Not only did they build a super fast and powerful computer, they built it based on specifications for the industry I work in. I would highly recommend Pride Computer Systems! They have absolutely fantastic customer service and quality products.
Ive been going to Pride Computers for a few years now and theyre great. Theyre very friendly, they explain things well and offer fair prices. I definitely recommend them!
I was told I was unethical for wanting to fix my 2012 MacBook? I was told by the owner since I wanted to reinstall the operating system and sell a laptop that may not receive security updates, instead of the 250 I was quoted he said he would charge me double because it was too old for me to use or sell if I so choose. Imagine a mechanic telling you your car is a piece of SH** because it’s 6 years old and he won’t work on it unless you plan on paying him double? What a joke! Totally a waste of time! If you don’t want to be spoken to with respect, you want to wait two weeks to be told they refuse to fix your computer and you love being ripped off this is the place for you. When his employee Jeremy leaves which will be soon at this rate, prideful computers will go out of business because of the owners sorry attitude.
Friendly, knowledgeable staff. Very efficient & trustworthy
I have worked with pride for years and have love the personal small business touch they have. We use them for our business and our home computer. Thank you
Mathew Hull, owner of Pride Computers is a master of computer technology and all other computer services. He assisted me with placing my business on Google and also assisted me with my website. I would highly recommend him to take care of your computer repairs, websites, etc. Jackie Biles/YaYa Sweets.
Pride computers does great work on my personal and work computers. Always helpful and have competitive prices.
Before taking my computer into this store, my computer was in such bad shape I thought for sure I would have to buy a new computer. Pride Computer systems not only made my computer run as though it was brand new, but also returned my computer to me in less than 24 hours. Im fairly new to the jacksonville area so I called around looking for the best price and many of the other stores i called were asking 20-30$ more for the service this store provided for me.Great people. Great service. im highly satisified.
Absolutely reprehensible. My computer crashed just days after they upgraded it. They refused to even return my calls. They made no attempt whatsoever to make things right. Wouldnt recommend them to anyone!!!I had gone to the Apple store because my computer was running slow. They ran every conceivable test on my computer and found nothing wrong with it. They said it was running slow because I ran many programs that used a lot of memory. The solution was simple and inexpensive: purchase 8 GIGS of RAM and have someone install it for me. It was not a service they provided.They told me exactly what to purchase. I went to Pride Computer Systems because it was right by my house. Pride Computers convinced me that, in addition to the additional memory, I should allow them to install a new hard drive. I agreed.Within 6 days of the installation, my computer stopped completely. It would not even turn on. I called them immediately and said I would bring the computer in.Their employee, Audra, plugged it in. It wouldnt turn on. Within minutes, without opening up the computer, without attempting to run any tests, without even being able to turn it on, she promptly declared said, It was struck by lightening. Its totally unrelated to the work we did on your computer. We cant fix it but well charge you an administrative fee to send it to the Apple Store.I was outraged and replied: Do you honestly expect me to believe that I was in here 6 days ago, you did major work on my computer, today it wont turn on and its not related? That my computer was struck by lighting? I dont believe that for a minute.My computer had worked fine the night before. It was not plugged in overnight. I worked on it until the battery died and the next morning when I plugged it in to charge it, it would not take a charge.I took my computer to Apple and told them what happened at Pride Computer and they laughed OUT LOUD at the suggestion that it had been struck by lightening In the exact words of the Apple employee, What he did was perform open heart surgery on your computer. And plenty of things could go wrong and obviously did go wrong. The Apple employees spent hours trying to get my computer running again. This is the same computer they had just spent hours testing and had found nothing wrong with. Now, it wouldnt work at all.I had no choice but to spend $2,000 to buy a brand new computer. In addition, I lost at least a full weeks worth of work getting my computer up and running again. My computer is not a toy or a hobby. I am self-employed and my entire income comes from my laptop.What astonished me most was the way I was treated by Pride Computer Systems. When they first repaired my computer, I wrote a great testimony about them on my very-active Facebook page. When the owner thanked me, he asked me if I would write a favorable review on Google, which I immediately did. He promised me that if I wrote the review, he would provide a free future service.Yet after destroying my comptuer, he refused to even return my call. I called him from the Apple store before making the purchase of a new computer, to see if he would attempt to repair or make it right. I called him on the way home from the Apple store to see what he would do to make this situation right.He never even returned my calls! Never to this day.So I was out $2,000 for a new computer I should not have needed. I lost a weeks worth of work. And on top of all of that, when I disputed the payment through my credit card company, Pride Computers deceptively used the favorable review I had so graciously written against me. So I had to pay them to destroy my computer.Im amazed they are still in business. It was by far the worst experience Ive ever had with any company.The claims made by the owner in response to this review are flat-out lies. He made absolutely no attempt to make things right. I stand by my review and my 100% accurate account of what transpired.
Just recently had a great experience at Pride, the staff is easy to talk to and willing to work with you on solving any problems you have without slapping a price tag on each step of the way! Definitely recommend going to them over anyone in the area!
Ask them how to hook up a printer to a computer I BOUGHT FROM THEM and they told me Not unless I paid them. When I bought the computer they told me to call with any questions I QUESS THAT MEANS YOU PAY FOR QUESTIONS.
Got my harddrive replaced a couple weeks ago, no big deal. Woke up one morning to find that the screen of my 2012 iMac had fallen off and broken. Now the guy is saying he cant absorb all the cost required to fix the screen, its my fault that I have an expensive machine with expensive parts. Stay away from this place, I should have just gone to apple in the first place to replace my drive where they guarantee their repairs. Lesson learned.This guy still doesnt get it. Im not expecting a guarantee on the entire product, but I do expect you to guarantee the work that you do. Assembling the iMac so it doesnt fall apart is part of the job you were supposed to do. I got my refund, now I have a harddrive AND a screen to replace. This place is the WORST!
Great service....They go beyond the call of duty and explain everything!
Helpful computer repair guy
Good advice