Brought my car in for an aftermarket part install, left with a scratch in my door. Shop manager offered to take care of it, however referred me to a sketchy body shop with little experience in the business. door repair made my car worst then it left. they do honest mechanical work, however, they should be more careful.
Getting our routine maintenance done at Mack Motorwerks was a pleasure.There was great communication throughout the process. Staff are knowledgeable and experienced.Your vehicle will be in good hands!
Terry, Linsey and their team are wonderful! I had an emergency while in Jacksonville and they repaired my 01 BMW M Coupe within a couple of hours and did a fantastic job! They aim to please their customers! Thanks again, Debbie H.
This place has a customer for life. They were extremely nice. Terry is awesome. I had a wiring issue on my Toyota which they had fixed in less than an hour. I was also pleasantly surprised at how affordable they are. In addition to taking my car there, I will recommend them to anyone that asks if I know a good mechanic. Thank you Terry, Lindsey and the rest of your staff for taking such good care of me and the ‘Yota. :)Shelly
I purchased a 100k mile BMW X5 and brought it to Mack Motorwerks for a few known issues. Starting with the prompt communication (phone and text) for the appointment, the professional review of service requested items upon drop off, the quality of service performed, the effort Mack expended to find quality parts for this 12-year car, the workmanship, the integrity, the extra effort**, and the on-time delivery...I could not be more impressed! **An overall safety inspection and driving test revealed a minor suspension wear item that I had not detected. But their expert knowledge found this issue which was inexpensive to replace, but could have resulted in a costly (and dangerous) situation if not discovered. THANK YOU. Very happy with Mack Motorwerks and entire staff (including Linsey and Rose). I am already planning on next visit with a classic 911.
Friendly shop that does good work. Have taken my car there a few times and have been satisfied with the repairs.
PLEASE PROCEED WITH CAUTION. I went to MACK Motorwerks for what should have been a very common and uncomplicated repair, replacing the alternator in a 2011BMW 528i. The same day that I got my car back, it broke down less than 2 miles from the shop. The owner was very responsive, met me at the gas station and had my car towed back to the shop to look for what the problem was. The error I got was that the battery was not charging which led me to believe that something was not reconnected properly. Anyway, 2 days after I got the car back for the second time, I no longer have that problem but instead a new one. The car starts very hard and the check engine light is on. Keep in mind that prior to bringing my car here for a”less expensive (cheaper) alternative”, my car was at the dealership the previous week where the only issues identified was the need for a new battery, which was replaced at the dealership and they said I needed an alternator immediately…hence how I ended up at Mack Motorwerks. I came to this shop because the quote I received was the best price, the owner was very friendly and more importantly all reviews were excellent. I’m not sure how authentic the reviews are but I would not bring my car here for a more complicated service/repair since changing an alternator has proven to be too much of a challenge for them. So here I am trying to save a couple of hundred dollars, only to return to the dealership and now spend to get what was not a problem fixed and essentially end up spending more than if I’d gone with the dealership to begin with. The customer service and friendliness of the staff is awesome but the actual performance of what I paid for sucks. PLEASE PROCEED WITH CAUTION, YOU GET WHAT YOU PAY FOR.
This shop is by far the best hands down if you need good quality work done on your car and by A+ Mechanics talk to Terry and his guys they are on point thats why i go back and will continue to go back they are honest and hard working and dont play games!!!
Terry is amazing! I have owned a number of vehicles from an STi and a Mustang to an S4 and an M3. There is nothing that he can’t do and has always gone the extra mile for me including calling me on a Sunday from his personal cell to make sure the car met my standards. I would never let another person touch any car I own. Thank you Terry and Mack Motorwerks for all of your hard work.
These folks are fantastic! I have taken my Mercedes Sprinter, my BMW, and even my beat up 2001 Jeep Wrangler to them for service.You cannot beat their knowledge, patience, and professionalism. I regret that I am moving from the area and have to find service at my new location. It’s going to be hard to match Mac Motorwerks.!!!!!
Great shop, friendly staff. They can do anything from basic service to full on race car prep.
The guys a Mack Motorwerks are spot on for their service and professionalism. One of the cleanest shops I’ve been to in a long time.
Mack provided us with top level service. The repair shop was superb. He was responsible for the repair of my Mercedes SUV. I would recommend him to anyone. Thanks for providing expert attention to my truck during the repairs.
Travis was a pleasure to work with. They really care about you and your vehicle and I felt 100% comfortable leaving my car with them. They did an excellent job at very fair prices and had outstanding communication. Travis text me pictures and a few videos as the install progressed. Couldnt be happier and I will continue to use them. Theyve earned my trust.
Thanks to Mack Motorsports for performing the much needed maintenance on my truck. Travis was great to work with and provided detailed list of parts that we needed. He and his crew was thorough and explained the issues found during the process and made recommendations on addressing them. He was responsive and communicated well on the phone, email, and text messages. They’ve earned my trust and I am confident in recommending Mack Motorsport.
Great service, best price (shopped around quite a bit). Took care of my Porsche Cayenne Diesel better than the dealership ever did. Even got this annoying click out from behind the wheel that Porsche couldn’t find. Thanks y’all
Wonderful experience. Got the job done quick and good price. Gave me good tips for my car too. Highly recommended!
Very happy customer! Great response time and got my engine in less than a week! Answered every question I had and helped me out a bunch. Would highly recommend.
One of the only shops I trust with my car. They do great work, are always quick to respond to messages, and get work done quickly as well. They do everything from maintenance, to modifications, to selling cars, and even have an in-house dyno. I highly recommend.
Very professional, reliable shop. From routine maintenance to aftermarket applications, highlyRecommend checking them out for any Of your automotive needs.
Got some parts installed on my car at shop. Was done very quick and staff was very knowledgeable. Will be back for more goodies! 👌🏼
Travis came through clutch with some hard to find parts. Forever grateful. Definitely recommend
They are extremely friendly and stick to there word they have done great work they have replaced my clutch and now put a new motor in my Ford Focus st couldn’t be more happier with the service
Mack motorsports installed a bigger turbo swap for me and they did an amazing job. Took their time and did everything perfect and even went out of their way to fix a few issues for me. Will definitely be coming back for any future installs and maintenance.
The guys at Mack Motorsports installed lowering springs on my Mustang. They were a pleasure to deal with and great pricing!!! I will definitely be back.
I had been deferring some maintenance on my C6 Corvette for several months, due to being unable to find a trustworthy performance shop. Travis and Terry went above and beyond in taking great care while making several necessary repairs (i.e. brakes, harmonic balancer, HUD repair, transmission & rear diff service, etc.). Also, upon their recommendation to add a new cold air intake and a Dyno tune, while the car was in the shop, new life was breathed into the car. I was even invited to video the Dyno pulls (a really cool experience).I am beyond pleased with both the knowledge and quality of work, including the impeccable customer service. Everything was done in accordance with the pre-approved detailed estimate (no surprises). Pricing was also very reasonable.Mack Motorsports is definitely my go-to shop for future maintenance and performance needs.
Bought a car from these guys recently and I absolutely love it, the car was well tuned and it drives amazing. Keep up the good work guys
Dave is the absolute best. Tuned my BMW 335 single turbo. Forget about remote tunes, go here. Dave will find a few extra HP, and best of all a MUCH smoother driving car than the off the shelf MHD or JB4 tunes. Absolutely awesome experience.
Had travis and the guys do some walnut blasting for me and then dyno the car. Very cordial and friendly. Great turn around time as well!
The whole crew at mack is A+.. jacob, travis, and john are all stand up guys and i highly reccomend their shop for any of ur automotive needs.
Awesome crew. Had great time work my first dyno.
Awesome shop to deal with..On time and very reasonable prices!! Ill be back!!! Dyno day was killer too.
Honest and knowledgeable
This place is where I go to take my ford. Quote price is cheaper than anywhere else.
Did a great job