It was a terrible, ever worst experience. I dropped off the car at 10.40 a.m. and they didnt put the in shop till 4.30 p.m. without any notice or information. And their excuse is we have many appointment, As if I am the not one of them the incharge told me. If there is a possiblity I could give NO star. It was worst ever customer service.
Lots of mis communication, calling to get an appointment and get told a time and then when I arrive they say I dont have an appointment. Service advisors failed to update me on progress of vehicle and wasnt able to pick up until afternoon the next day. Do not recommend this dealer for these issues. Hopefully things improve.
After driving all over town and going to several dealerships, this was the one for me. Upon pulling up, the dealership was clean and welcoming. Probably because the staff take pride in the environment (when I pulled up my salesman, Justin, was leaning down to pick up a small price of trash in the parking lot.) I was a bit leary that he would be to “salesy”, but it was like sitting down with a friend. The selection was good and he showed be several pathfinders. When it came time for numbers, they were able to give me numbers on a few different vehicles so I could compare them side by side. Seeing my hesitation, Justin worked to figure out exactly what I wanted and when the dealership didn’t have it, he secured a trade with another dealership. I ended up with the EXACT car I wanted with the features I wanted at a great price. Go to Justin, you won’t be disappointed!
Excellent quick service as usual. Richard and his team are great
We had the best experience at Coggin Nissan! Seriously the easiest car buying experience we have ever had. Rafael was our man, and he did an incredible job!!
Slowest service ever here. Had an appointment for my car the guys were nice and took it back right away. Now I’ve been standing for half an hour waiting for someone to simply check in my appointment. This is ridiculous. Also Allison at the service desk is beyond rude :)
Horrible service dept
Casey in service always takes care of me!
Awesome customer service and very knowledgeable staff. I also really like this waiting area.
Slow as snails.
Excellent customer service
Would do it again.