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Continental Cap City
3269 New Bern Hwy, Jacksonville, NC 28546, United States
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Continental Cap City
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lj
Review №1

Staff was great. Service was awesome! Delivery was amazing as well. Will definitely be referring people to them.

Fy
Review №2

Great service and wonderful employees. I would highly recommend to anyone looking for truck accessories.

Ro
Review №3

I was told by a friend to come to Cap City last week.That was the best decision I’ve ever made.,They made me feel comfortable from the start.I knew I was in the right place.Before I walked in,I noticed they had scriptures from the Bible written on the windows.I knew from that moment I wouldn’t be taken advantage of,I appreciate u guys for the hospitality,if you’ve never been here,you’re missing out on great customer service,friendly people and a great atmosphere.Once again thank u guys very much!!

Je
Review №4

VERY POLITE & PROFESSIONAL staff. Have purchased several truck caps and other items from them over the years.

Kj
Review №5

I am loving my familys business but i am the oldest son of Kevin and Connie an I am glad to hear you all highly recommend cap city and my family is happy they got you what you need times may be tough during a virus but us cap city we are getting through this my mother and father love seeing the same and new customers everyday rather if its just a little visit or to buy something they will help you anytime i have helped here and there too when i am there but my two wonderful parents are always helpful if things arent priced inside or outside my mother is the best person to ask or one of the two kevins in the back if they are in the front too if nobody is there but we are glad you all recommend cap city seeing these positive reviews make cap city happy even though we are a family friendly company but they never get tired of seeing the same customers everyday but i am doing my best to help them around too i come and go on a daily basis to help them since we have two people in the back working on your vehicle or if your up front with my mom i am always the one around cleaning up dont ever hesitate to ask me or anybody around questions in the building but thank you all of recommending the family business it means a lot to us and the family

Ry
Review №6

Couple bumps in the road ordering my truck cap but no big deal. Overall great experience. Connie was nice and I believe its her husband who does the installs. Very nice guy and did a great job. Id recommend

Do
Review №7

They were outstanding! Bought a camper shell for my truck from someone. I didnt have the right clamps to hold it down. They took my truck right in set it up and got it done very quickly. I didnt have keys for the locks and they hooked me up with keys. AWESOME team!

Ma
Review №8

Ive been a customer with Cap City since the late 90s and have bought 3 major items now, most recently a small greenhouse. I couldnt be more pleased. Connie and Kevin, and the rest of the team provide outstanding customer service and sell quality products that you wont be disappointed with. I wont shop anywhere else for storage buildings or pick-up campers. Marty K

Ma
Review №9

Only place in town with best hitch wiring installation of equipment only found here. Pro store equipment BEST PRICE

Ja
Review №10

Easy to order items on the phone. Professional and courteous service. Competitive prices. My husband and I have used them several times.

Ro
Review №11

The staff are great and friendly. The work was awesome.Thank you

La
Review №12

Great place to do business! They sell quality products and install them with care. Very friendly and easy to work with. I have a cap and bed slide from them, plus some accessories.

Er
Review №13

Connie and Kevin are excellent people and provide excellent customer service. I ordered an ARE camper shell from them for what I thought was a fair price. The shell came in way faster than expected and they were very prompt and accommodating to do the installation. Great experience! Family owned and operated local business. Highly recommend!!Purchased another shell from these guys and once again, extremely impressed and satisfied with the product and service. Thanks, Connie!

mb
Review №14

Very professional! They are amazing, I was running late for my set appointment to have my merchandise installed, as I was driving I realized I missed my appointment and that they have already closed. I received a phone call from them wondering if I was coming in, knowing that I drove 6 hours they waited for me. I was so amazed by their professionalism!! I would give them 10 stars if I could. They are good to go!!!! I highly recommend them!!!

Be
Review №15

These guys were so great to do business with! Connie couldnt have worked harder to earn my business while dealing with my many questions trying to sort through some technical details for my specific project. She went above and beyond to get me set up right, and never made me feel like she was put-off by the extra effort. I have a dealer right around the corner from me, but I chose to add a couple of hours of drive time to work with Continental Cap City instead. The install was great and Kevin spent a lot of time with me to walk me through my new truck cap to be sure I understood all the moving parts and how it was wired. He made sure I was fully satisfied and offered to make any changes if I wanted. Overall, just great people to work with and I will happily refer my friends to them as well. Thanks guys!

Di
Review №16

Ordered a tonneau cover, no deposit. They received it in 1 day, and scheduled installation for the next day. Installation took less than 30 minutes.

Ra
Review №17

As soon as I walked in, I knew I had come to the right place. They truly care what they do and who they are doing it for. They were able to repair some wiring and the struts for my camper top, and did a wonderful job with both. While I was there, they helped a customer find window visors that fit their needs and helped another customer with choosing a shed for their home. Timely, efficient, and competitively priced in everything they have. Ill be back for my floor mats and other accessories for my truck and will continue to recommend them to everyone I know.

Ro
Review №18

Best customer service in Jacksonville, hands down!!. Good people who believe in treating people fair and will not try to get an edge. If your looking for truck accessories or storage buildings this is the place. Oh, and Donnie goes the extra mile in delivering and setting things up. They have earned my business for life. Thanks guys

Ke
Review №19

Very knowledgeable and friendly staff(Connie) answered all my questions!

M
Review №20

We love love our ARE cap!! Connie was so sweet and didnt pressure us into anything we didnt want. Connie answered all our questions and more. We will gladly return for future purchases😊

Mi
Review №21

Awful experience trying to purchase an ARE truck cap from Continental Cap City. I was lied to by a member of their staff about a mistake that they made. My truck cap was projected to take 6 weeks to arrive, but took nearly 12 weeks. Multiple times I was told I would receive a call back but never did. And when my truck cap finally arrived, it had a big old scratch in it. The repair job of the scratch was pathetic. And after all that, between them and ARE, the discount they offered was an insult. I saved them money catching their mistake, and spent more than a few hours of my time trying to get my truck cap from them. I wont be going back to them for anything.

JD
Review №22

Best price on barns around. Love the Old Hickory barn we bought. Very nice people to deal with, highly recommend!

Ta
Review №23

Its very seldom that you find a business nowadays that treat everyone that walks through the door with the utmost respect and kindness like the family owned businesses of the past, Kevin and Connie are two of the kindest people I have came across in a long time. That being said I will be a lifelong customer and if theres anything I need for any of my vehicles, they will be the ones I go to. I simply cannot say enough good about this business and the people that run it.

Ka
Review №24

My friend had a leaky LEER cap for his 2017 Toyota SR5. He had gone to 3 different places due to water in the bed every time it rained. None of them fixed it. They all used caulk. He was referred to Cap City by someone he ran into in a parking lot that had an ARS cap. She told him what a great job they did with her cap. He was ready to get rid of the new Leer cap he purchased. What was previously done was totally wrong. Kevin did it the right way, removed the caulk and put some type of gasket on. For the first time since he got the cap there are no leaks. It works properly and now he can camp out of his truck! Very professional. Great service. 10 out of 10 stars from Moe.

Ni
Review №25

The Staff at Cap City went above and beyond for me today. I bought a used truck and it came with a Leer Cap on the truck. The Staff was extremely helpful and knowledgeable about what the issue was, and how to get it corrected. Was in and out, and couldnt have asked for better customer service. I will definitely return for future services offered from this family run business.

Ro
Review №26

Ive purchased several truck accessories and installation services from Cap City. The courteous customer service and expert professionalism is supreme. Ive experienced like-businesses ln the area, none compare. Without question, I recommend Continental Cap City to anyone interested in truck accessories and services. Cap City is absolutely top notch!

Ja
Review №27

Fantastic staff, very helpful. Highly recommend buying from them.

Te
Review №28

Recently purchased a toolbox for my truck from these guys. I didnt like the way it looked on my truck during installation so they took it back off and ordered a bigger box and a cover. It took one week from the time that I ordered the box and a tonneau cover for them to receive it. These guys had it installed the same day and within 30 minutes and my truck looks great. They are fast, professional and very reasonably priced. I have dealt with them a couple of times over the years and Kevin and his folks have been top-notch each time. I would not hesitate for a second to buy from them again. Thanks guys.

Tr
Review №29

They have the best customer service! They genuinely seemed to care about whats best for me and not about trying to sell you stuff. I absolutely recommend them to anyone looking for truck accessories!

Ke
Review №30

Recently got a canopy on my truck. This is hands down the best place for purchasing a quality camper. They even took the installation the extra mile by water proofing some areas of the bed. I would highly recommend them !

Ja
Review №31

Came in early for an appointment to get a bed liner installed. Everyone was very professional they took my vehicle back right away and was complete prior to my appointment time. I could not ask for a more friendly professional experience. I would recommend this establishment to anyone in the local area.

S
Review №32

Great place to buy buildings and accessories. Had some parts hung on my truck and it turned out amazing! Looking forward to doing business with them again in the future!

Tr
Review №33

Awesome people and great service!!!

Da
Review №34

I walked in and everyone was super polite we gave them our part number and they knew exactly what we were looking for and gave the keys to us FREE OF CHARGE thanks guys now our stuff will be safe!

je
Review №35

I didnt realize I never posted a review for Continental Cap - These are amazing people! I had purchased a cap for my new truck which dramatically complimented the truck. My father has become a regular there as he trades trucks each year. Dad has also purchased one of their sheds, which when delivered had me wishing I had purchased mine there. Their products are quality, but more importantly they appreciate their customers and work very hard to earn their trust and satisfaction - Well Done!Semper FidelisJeff

Ca
Review №36

The sales person Donny was great. He was knowledgeable & friendly. Well be back to buy

Ja
Review №37

Anytime I need something special for the truck this is where I go. Super friendly with great customer service. Would highly recommend!!

Jo
Review №38

Great customer service! I will proudly do business with this company again.Kevin and Connie understood my needs and did an outstanding job on my truck.

Ch
Review №39

I came in to get some service work on my Leer Top. This company took me in without schedule appointment. They fixed the problems at a great rate, and took about an hour and I was on my way. THANK YOU.

Ne
Review №40

Awesome customer service! Their staff go above and beyond for customer happiness! I had problems with a cap that was installed at another location and they fixed it quickly, professionally and better than the original work!

Di
Review №41

Very helpful great customer service and price was over a thousand less than at truckers toy store. Absolutely 5 star

br
Review №42

I ordered a custom cap for my new truck and they took their time and did it right! Very nice people and clean workshop!

Ri
Review №43

Great customer service, 10/10 will be going again for all my needs.

88
Review №44

Bought a truck bed cap at a fair price, the lady who works there is so nice and easy to talk to. Very clean and modern looking shop.

Ch
Review №45

Customer Service is their number one priority, which is not so common these days! I needed a spare part for my Leer 700 Tonneau Cover, a discontinued part, and they took the time to find it and even comp me free of charge for it! Any other business could of given me the run around and pressured me to purchase a whole new lock and handle system when all I needed was a small part...I appreciated the utmost honesty and customer service from this business! I will make sure to recommend Continental Cap City to any of my colleagues looking for Trucks Caps or Tonneau Covers, they have it all, thanks!

Ti
Review №46

Went to look at sheds. nobody ever came out to try to help us. Did not have a price list for us to take. did not seem that interested in making a sale.

Ji
Review №47

Great people quality work

ni
Review №48

Very helpful and friendly will be doing business with them again.

Th
Review №49

Awesome place! Great customer service! I would recommend them to everyone!

Bi
Review №50

I love my shed, THANK YOU FOR SUCH GREAT SERVICE

Or
Review №51

Very friendly staff

Jo
Review №52

Very straight up customer service! Excellent products & service!

Da
Review №53

Great information and quick help

Er
Review №54

Best place in town

Ma
Review №55

Great people and great service !!!!

Ji
Review №56

They are great!

Information
23 Photos
56 Comments
4.9 Rating
  • Address:3269 New Bern Hwy, Jacksonville, NC 28546, United States
  • Site:http://continentalcapcity.com/
  • Phone:+1 910-455-9500
Categories
  • Awning supplier
  • Shed builder
  • Camper shell supplier
  • Portable building manufacturer
  • Truck accessories store
  • Truck topper supplier
Working hours
  • Monday:8:30AM–5PM
  • Tuesday:8:30AM–5PM
  • Wednesday:8:30AM–5PM
  • Thursday:8:30AM–5PM
  • Friday:8:30AM–5PM
  • Saturday:9AM–12PM
  • Sunday:Closed
Health & safety
  • Mask required:Yes
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