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Unique Pools Spas and Grills
9400 Atlantic Blvd #40, Jacksonville, FL 32225, United States
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Unique Pools Spas and Grills

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Ga
Review №1

Adam was wonderful! He explained everything and helped us pick the perfect jacuzzi for us. Unique Pools was by far the best prices as well as service and knowledge about their products. I highly recommend them!

Mi
Review №2

The staff at UniquePSB were professional, accommodating and super nice. They answered all our questions, and were not pushy. The genuinely wanted to help us buy the right spa, providing all information about spas across the industry. Would highly recommend these people

Ke
Review №3

Extremely great experience with Adam! Would recommend him to all. He was courteous, helpful and very knowledgeable. Love our new spa if ONLY they would send someone after installation to go over controls and operations, the manual is ok but not the same. I would have rated this a 5+++ if not for this. Dont know if thats a possibility but it sure would help. Still trying to figure everything out...

Me
Review №4

Showroom is spectacular! High end models throughout store with many options to customize configurations and design. Multiple seating options, as well as hookups for 120v or 220v. These dream spas come at a price. Maybe later...

Me
Review №5

We went to unique pools and spas in Jacksonville on the search for the perfect spa. Tiffanys honest opinion helped us choose the right spa for our specific needs. I highly recommend this business and be sure to ask for Tiffany.

Re
Review №6

I had the best experience here with Adam! He was so knowledgeable and really took time with me so I was confident in my investment! Hands down the best customer service in town! I am so excited to get my new pool and confident that my pool is the best quality! I cant say enough good things about Adam! Thanks for being awesome Adam!

Wi
Review №7

Tiffany at Unique was an indispensable part of our hot tub purchase. She provided valuable and practical at every step of the way from initial research, to product selection, and to final delivery. Tiffany remained highly responsive and professional for all types of queries ranging from installation requirements to maintenance questions. The hot tub purchase was easy and trouble-free with Tiffany’s continuous support as she constantly held our best interest in mind and provided tailored suggestion.

Ke
Review №8

Adam was great. Our delivery and installation was quick. We were able to be in our spa within a week.

De
Review №9

Wonderful experience with Tiffany today. Extremely knowledgeable and very helpful in answering all questions about getting a pool. So very excited and can’t wait to play in our new pool with children and grandchildren. Thank you so much TiffanyDeena Masters

SH
Review №10

I highly recommend you go see Adam at the Atlantic store. He is extremely knowledgeable. He was very helpful in picking out our pool last year. I love the frog system! It is idiot proof. Our pool is crystal clear and has been all year even through the winter. It is so easy to call and order more torpedo packs for the new year. The quality of our pool is excellent. We have zero complaints.

ki
Review №11

Tiffany was awesome. Very knowledgeable and patient with us during the process. The prices were fair and they delivered it the same week. I highly recommend!

Ju
Review №12

We absolutely love our pool. When you first walk into Unique Pools and Spas immediately given Great customer service!Adam was the absolute best! His knowledge about the products is amazing. He made us feel so great and empowered us with so much information to ensure we were making the right choice. His tips to care for the pool came in so handy as were first time pool owners.If youre looking for great customer service, great products look no further!

Te
Review №13

Met with Tiffany today, she was very knowledgeable, answered all my questions and went above and beyond to help me in not only choosing my new pool, but getting the correct accessories that I wanted. She also contacted the installer and was able to help me get on the list to have my pool installed in time for a family get together that I had planned. Great Customer Service. I would definitely recommend this place if your in search of your next pool.

Ja
Review №14

Had a wonderful sales experience with Adam. He was genuine and friendly as well as knowledgable. He gave us honest advice so we could purchase the spa that was suitable for us. He explained everything very well and made the proceeds stress-free. The delivery guys were great as well. We have had our spa running for a few days now and are enjoying every minute. Highly recommend this store!

D
Review №15

UPDATE: After a couple months of enjoying our spa, it developed a leak. I call Unique and within 1 1/2 hours of my call they had someone already at the house to fix the issue. After answering the door, I was pleased to find it was Adam who sold us the spa. He quickly diagnosed the problem and had it fixed in less than 30 mins. A tube wasn’t properly clamped at the factory.. No fault of Unique but they were so impressive with the quick response. If you if you are looking for a spa please give this company first option. They are great on the sale and service.I highly recommend Unique. Adam was fantastic and gave us all the information we asked for plus some. He helped us choose a hot tub that best suited our needs. Upon receipt of the tub, it has some scratches once the hot tub was unwrapped. Adam was very responsive and gave us a couple satisfactory solutions. Additionally, we went with some additional questions about water conditions. Both Adam and Tiffany answered all our questions. I feel like Unique was the best company and it showed how a minor incident was handled flawlessly. Thanks again for the great service and informative sales process.

An
Review №16

Excellent experience with purchasing our new pool. Tifany was friendly and very knowledgeable which made the overall experience great!

Ma
Review №17

Stopped in to Unique Pools and met Tiffany! She was fantastic, I was sold in a matter of minutes. She is personable and very knowledgeable! I cannot wait to get my pool installed. Highly recommend!!

Li
Review №18

Adam assisted us in selecting our hot tub based on our needs and wants. He was knowledgeable, easy to communicate with, fun and light-hearted. The process with him was simple and effortless. We highly recommend Adam and Unique Pool and Spas.

Th
Review №19

Weve had our Bullfrog 5RL spa for a few months now, and couldnt be more satisfied with it. Unique Pools & Spas selection is excellent, and Carl and Adam in the Jacksonville store are an impressive customer support team. They both are patient and professional, and they are very knowledgeable of spas and their maintenance. They took all the time needed assisting us with selecting our spa, and their support after the sale has been outstanding. The delivery was efficient, and the delivery crew were friendly, polite, and professional. if you are shopping for a spa, I highly recommend starting with Unique Pools & Spas.

Ju
Review №20

After going to traveling Spa Blowout downtown (what a joke) we found Unique Pools and Spas... AND GLAD WE DID! Local, knowledgeable and no pressure! We got way more bang for our buck than what we were expecting. HIGHLY RECOMMEND!!! Adam took great care of us. You wont regret it.

Ju
Review №21

Ask for Adam!!! Best customer service ever! Due to having a broken leg and unable to travel, Adam was willing to virtually video call me and take me around the warehouse to select my hot tub. Did everything over the phone, delivery was flawless, recommended electrians were awesome! On time and exceed standard! HIGHLY RECOMMEND!!!!!!!!!!

Li
Review №22

Thank you so much Tiffany at unique pools spas and grills. I appreciate all your help!!!!! You went above and beyond for us. I wouldnt have been able to to have my spa with out you !!!! We had an awesome experience with you all !!!!! HANDS DOWN I WILL SEND YOU BUSINESS!!!! BEST EXPERIENCE EVER!!!! thank you all again !!!!!

Li
Review №23

Adam is great! Very knowledgeable and honest! We bought a 24’ Carvin Cape Cod above ground, very high quality product.

Kr
Review №24

Just got our hot tub delivered. Filled the tub and went to plug it in and they gave the install people the wrong plug (a 120 20V rather than a 110 20V). This was after the install guys (that were from Orlando) told us about the run around the Jacksonville store gave them about picking up our hot tub. That they actually had to go back to Orlando to pick up a different tub than what we were promised which was one that was on display in the store. We called Orlando and Jacksonville. Orlando told us theyd call us back but they never did. We were able to get ahold of Jacksonville just before closing and they told us its not their problem our sales guy didnt give us the right information. The paperwork even states it should have a different plug than what is on it currently. The stores closed and we have a hot tub we are now trying to figure out how to plug in and used. Definitely will not return or recommend to anyone. Very disappointed in this experience.

Ke
Review №25

I absolutely recommend buying your spa from Unique Pools Spas and Grills. Make sure you ask for Tiffany as she was completely awesome and took the time to fully explain all of the pros and cons of spa ownership, care, upkeep, etc..... very enjoyable experience!

Re
Review №26

I can’t believe it! My husband and I came into the store Sunday to look at pools and its Tuesday evening and the pool is ordered and already on its way! Tifany got us up to speed on pool materials, maintenance and other things to consider as a pool owner. She was so knowledgeable and she couldn’t have made it any easier. I have to admit, I was putting off looking for a pool because I thought it was going to be an exhaustive process, but the transaction couldn’t have been more pleasant or efficient. Thanks so much Tifany, you are top notch! Can’t wait to take our first dip in the POOL!!

Am
Review №27

This place was great for everything we needed. The staff was super friendly and very well educated. We didn’t know a lot about hot tubs coming in and Adam taught us everything we needed to know! Even after we got the hot tub delivered he was still there for any questions we had. We would give 10/5 stars if we could. S/O to Adam!!

Br
Review №28

Lorenzo at Unique Pools & Spas did an amazing job finding parts to fix my spa cover lift and lounger pillow. He was incredibly responsive and had all of the parts to me in less than 24 hours. You cannot ask for better customer service! Adam at Unique spas is also amazing to work with and goes out of his way to help resolve any issues. Highly recommend Unique Pools & Spas!!

Ca
Review №29

Very nice staff couldn’t be more satisfied should be 10 stars!!

mi
Review №30

The sales member (Tiffany) was very knowledgeable, professional and helpful in purchasing our new pool. It was a pleasant experience.

Wi
Review №31

Purchase was easy, paid over the phone. Delivery on time and well done. Excellent service all around!

Ka
Review №32

We visited Unique pools & spas as were looking for a hot tub. Adam that works here is obviously very passionate about what he does and answered all our questions fully. We settled on a hot tub, delivery took three days and it arrived when he said it would without any hitches. All in all a pleasant shopping experience with no pushy sales talks, he explains everything and lets you decide.

Lo
Review №33

We purchased our hot tub from Adam at Unique Pools and Spas and being first time buyers of a hot tub we had a ton of questions. Adam is extremely knowledgeable, friendly and helpful! He answered all of our questions and beyond, giving us tips on things we didnt even think about. Weve had a great experience so far...

Ta
Review №34

The Jacksonville Unique Pools & Spa store & Staff are wonderful. They took time and answered all our questions and made us feel like we were important. We went to 3 different Spa stores and we made a spa purchase with them. We continue to go back for our maintenance products. We would recommend this store to anyone .

St
Review №35

Purchased a spa from Unique Pools Spas, Adam was honest and not pushy to sale. Spa was deliver on time with no problems. Would buy from this company again.

Mi
Review №36

Purchased our spa from Unique a little over 3 years ago, so can confirm from experience that the information and advice we got during the sales process was on the money. We love our hot tub and its been very reliable. When minor service or parts were needed, everyone at Unique has been very responsive and helpful. Glad we made our purchase here!

Ga
Review №37

Very good customer service I will be back in there very cool people to talk to about buying a pool unique pools is a very good place to get your pools and pool Supplies

Er
Review №38

The process was very easy. Adam was very friendly and very knowledgeable about all products. Delivery and set up was completed as scheduled and all people involved were friendly and communicated consistently. I would recommend this company to anybody looking for a hot tub.

Ja
Review №39

They are awesome, easy to work with!!! Reasonable prices!! And financing a breeze too!! Thanks so much!!!

Jo
Review №40

Our first pool purchase and Tiffany was very knowledgeable and helpful. I would highly recommend Unique Pools and Spa.

Hi
Review №41

Super informative, super sweet, answered all my questions 💖

R
Review №42

Shopped for a new spa during the height of COVID in Spring 2020 at the Atlantic Blvd Jax location. Worked with Carl who was helpful and has very good industry knowledge on spas, and despite low inventory at the time, he helped us chose from a list of pre-ordered spas that would be coming from manufacturer in fall of 2020. We purchased a Bull Frog A6. Spa was delivered as promised by very knowledgeable team as part of a requested 2 phase delivery process. The 2nd phase, where set up team returned, finally occurred this May 2021 with completion of our new screened in patio. Used Spectrum Wireworks, which was recommended to do the electrical connection work, who did a terrific job. Carl and team stayed with us the whole time providing information and assistance when requested. Set up was easy. Finally used our new Bull Frog for the first time last night, and it was a terrific experience. Fantastic theraputic jet pack configurations, interior lighting options, intuitive touch screen control display, with numerous automated heat maintenance options, simple to enjoy and maintain. Will be enjoying this for a long time to come. Very happy with sales and service team. And our purchase. Thanks!!!

ta
Review №43

Came here after going to splash and being unimpressed with the sales people. Carl took his time to explain all the options no pressure walked me through everything. I bought a pool today because of Carl’s professionalism they also offered a better pool for the same price as splash! Come see Carl it’s worth the drive I came up from palatka today

JO
Review №44

Adam was excellent. He helped us identify the right hot tub to meet our needs and budget and was very helpful with tips for maintenance and upkeep. Also, Carl helped in the process too. Both were very patient answering all our questions as we are first time hot tub owners.

Ju
Review №45

Best spa store in the area! Adam goes above and beyond to provide exceptional customer service!Definitely recommend!

Lo
Review №46

Exceptional experience! Carl and team know how to treat their customers! Carl is very knowledgeable of the industry and spas. Seamless sales and delivery experience, upfront and responsive, a GREAT customer experience!

Er
Review №47

After doing a LOT of research and visiting many, many stores in the area, we bought a hot tub from Adam at Unique Pools and Spas. He was very attentive and answered a slew of questions. This was our first hot tub purchase and Adam gave us a lot of good advice. We were interested in a “starter” hot tub with a lower price point, and he was very helpful in finding a hot tub that met our needs and our budget. We were happy with the overall purchase experience, the warranty, the delivery and after a month in use, could not be happier about the spa we selected. Thanks Adam, you are awesome!!

Go
Review №48

WOW! What a great buying experience. I shopped everywhere which was tough during this pandemic but Adam was always consistently there to answer my questions and help me choose the right spa for the right price. Knowledgeable, friendly and excelled in all areas of customer service. While I not have to go back because Adam did a GREAT job all the way through installation I would go back for anything related to pools & spas. An A+++ place!

J
Review №49

One year ago we bought a 24 ft round above ground pool from these guys and it was one of the best purchases we ever made for backyard. They are not running a deal this week wait a week or two and they well probably have a deal going. Very competitive on pricing great customer service and definitely good product. I definitely recommend spending extra money on a salt system.I actually recently had a problem with my pump and I was please to find out that they honor a warranty no questions asked and I went home with a new pump.Do not go with a box pool from a big box store go with these guys they are excellent fantastic customer service very friendly

Do
Review №50

A great staff and salespeople. Adam was very knowledgeable in pointing out the features and benefits of the spas on display, answered all of our questions and concerns and also made recommendations to fit our criteria. This enabled us to make a decision on a spa that fit our specific needs. We cannot be happier with our Signature spa that offers, not only comfort, but the ample jet power that was a priority on our list.The delivery went smoothly with the same great customer service that we experienced at the store . We would highly recommend Unique Spas!!!!!

Ti
Review №51

I took my father here yesterday to grab some shock for his pool, and I doubt we ever go anywhere else. We got terrific service! They were out of traditional shock, and chlorine, due to shipping issues, but that didnt matter. The guy that helped us, I believe his name is Adam, was knowledgeable, and pointed us to something that would help out. The atmosphere was terrific, the help that we received was terrific, and he had the most friendly and happy personality.

Na
Review №52

Adam helped us with picking out a spa for our patio. He was very knowledgeable and answered all our questions. If I buy another spa in the future I would definitely buy from unique pools and spas

Mi
Review №53

Purchased a spa from this company, great overall service, the delivery very fast to my home the following week the people delivering the spa were well knowledgeable of the product they were setting up, great service

kr
Review №54

Hinge on my hot tub lifter broke with in 5 months. The hinge is flimsy, and cracked while hanging the cover. Called to have it serviced under warranty (1 years) and was told they will not cover it. Said they are aware these break all the time, but do not cover it, as it must be user error. No one was home when it broke, it is just cheaply made. Check reviews on amazon, this is a common problem they have with flimsy hinges. Take away here is they do not stand by their product.

Gr
Review №55

We went in to look for a replacement spa and met Carl at the Atlantic Blvd. location. He was incredibly knowledgeable and pleasant to deal with. There was no pressure either. We ended up buying a new Bahama Spas and feel like it was a great deal. Definitely an upgrade from what we had. Thanks!

Ta
Review №56

Adam was amazing! He was very knowledgeable and honest! He made it very easy to purchase a spa!

Mi
Review №57

Adam was one of the most helpful people I’ve ever dealt with in making such a large purchase. He was very knowledgeable about all the pools and assessories. he helped me find everything that I needed in a professional manner. Upon picking up my pool the service was impeccable bu all of the staff. as my needs for my pool come up I will definitely return to the store.

Aa
Review №58

We went into the store looking at spas. Asking Carl a lot of questions because we were looking for a certain size to fit on our porch. Carl answered all our questions and even looked into some other options for us. After we looked and he put all that effort in we decided to look at pools instead. Rather than getting frustrated he immediately switched from spas to pools and was just as helpful. We drove over an hour to get there and he even stayed late to help us pick out the right pool with the right equipment to fit our needs. His customer service is top notch and we will gladly continue to go through him for our future pool and spa needs... and wants.

Ga
Review №59

I really enjoyed the service I received at Unique PSG. The representatives made me feel as though I have been a long-time regular customer. They were so nice, I didnt want to leave the store. I felt I needed to purchase something else. Great job!! ILL BE BACK Stay safe and God Bless.

De
Review №60

Carl made our experience buying a pool both playful and fun. He made sure we got everything we were looking for, and needed.He also took time to educate us on how to care for our new pool. Our family highly recommends buying from Unique!

La
Review №61

The entire team at Unique Pools and Spa’s are on point. They are experienced and very helpful. My entire pool and spa purchase and installation was a pleasant experience.

Ar
Review №62

Fast friendly service. They keep their promise s. Very knowledgeable and always professional. Had my pool now for 2.5 years.. and have had no problems. I really enjoy my pool.

He
Review №63

Adam and staff, from sales to service are amazing! Extremely knowledgeable and very friendly. We purchased our hot tub on a Saturday expecting delivery the following week, prior to leaving the store we were told they could deliver the hot tub the very next day on Sunday, they are closed on Sundays. The guys drove up from Orlando on their day off to deliver the tub.We visited all of the local spa dealers and found ourselves back at Unique weeks later to purchase a tub. Great experience!!!

Em
Review №64

I just bought an above ground pool a few weeks ago - had a great experience. Adam was my salesman and he was very professional and answered all the questions I had. He was very knowledgeable about the process - from A to Z

Je
Review №65

Extremely friendly and helpful customer care when I called in. Both Adam and Carl are very knowledgeable and wonderful to work with. Not only was the cashier friendly but made me feel so welcomed, she even offered me something to drink. The out of town trip (3 hours) was well worth the experience and my Bahama Spa is FANTASTIC! You cannot get better service and selection anywhere else.

Ja
Review №66

My experience with Unique has been great from the time I bought my pool last year. They are always helpful and great to deal with in helping us with all of our pool needs.

ta
Review №67

We bought a pool from the Jacksonville,FL location and Carl was very helpful and made our purchase very smooth and easy. He answers all of our questions and was very knowledgeable about all of the different pools they had.

he
Review №68

We are so happy with our pool! We worked with Carl to build our perfect pool! Thank you Unique pools for making our dreams come true!

Ki
Review №69

We purchased a Bullfrog spa from Unique Pools and Spas. We dealt directly with Carl the owner. Absolutely fantastic experience, great service and willingness to get us what we wanted! It is a pleasure to deal with a company that delivers such great customer service today. Seems like they are so hard to find. When the spa was delivered, the 3 young men were very polite and courteous and made sure they answered all our questions and that we were happy before they left. You would not have known they had even been there after they left! Their electrician came the following morning and again fantastic service and professionalism. I would definitely recommend them to anyone looking for a spa or pool. I have already recommended them to several friends.

Ka
Review №70

After shopping at every spa store in the area, I purchased a Bullfrog Spa from Adam at this establishment. Adam is amazing. Full of life and energy he explain every feature of all his tubs. The delivery guys were awesome. Once I received the hot tub there was a leak and I repair man was at my door within 1/2 hour and just had to tighten a pipe. I couldn’t ask for a better experience. I am thrilled!A couple months later, my tub’s speakers were not working. Within days service was in my yard repairing my speakers!I can’t say enough good things about this company. All compamies should conduct their business like Unique Pools and Spas! Thank you for making this an enjoyable experience!

Ap
Review №71

These guys were great! We had to unfortunately take our kids with us on this endeavor but it wasn’t an issue with them. They offered drinks as soon as we entered the store and were very thorough in helping us find the best pool for our family.

Wi
Review №72

Adam is the best, gave me a great deal. He knows everything about hot tubs. Do not buy from any else or another company!!!

ca
Review №73

Was shopping around for new above ground ended up at unique pools and spas and I will say I should have started there ! ADAM you rock! The whole team were welcoming and Adam was very professional and knowledgeable. He answered all my questions and gave me pointers on things I will need to know for my new pool .Thank You Unique pools and spas for taking the time to appreciate your employees . I will definitely send anyone interested in a pool or spa your way .thanks again Adam for your time you made the whole experience worthwhile 😀

Je
Review №74

At Unique, they took their time assisting me, allowing me to try several different bullfrog jet packs. They did a great job ensuring I was happy and confident with my purchase. They charged me thousands less than what a distributor near my house was charging on top of that. It was well worth the 2 hour drive. Exceptional customer service goes a long way. Im looking forward to received my bullfrog R7L! Thanks for your help Rob!-Jennifer-Savannah, GA

Ma
Review №75

Carl and his team were AMAZING!! They worked with us and helped us find the best spa for us at an affordable price. You guys rock!

La
Review №76

Great customer service! Carl is Knowledgeable and informative..very pleasant experience!

Tr
Review №77

Unique was incredibly helpful. They helped us find exactly the pool and accessories that met our family’s needs. I will highly recommend them to anyone who is in the market for a pool or spa.

Sa
Review №78

Referred to here by co-workers. Very good buying experience. Andrew & Carl were helpful and informative. No hard sales tactics. I bought my 24 foot pool, scheduled installation with 5 Star, and am very happy with results. Great job all around and I wouldnt hesitate to refer friends and family here.

St
Review №79

Hey all I just wanted to share what a great experience we had at Unique pools and spas! A Huge shout out to Matt our pool and spa extraordinaire who helped us make a great decision on a beautiful spa!! He is extremely knowledgeable on all makes and models featured in the showroom. He gave us GREAT customer service and was courteous and patient with us as we asked a zillion questions about spas, service and maintenance. We are extremely happy with our purchase and cant wait to get in and enjoy our new tub.......Thanks Matt!!

Ba
Review №80

My wife and I shopped several stores for the right spa and just couldnt find anyone knowledgeable enough to warrant trusting them with this amount of money. That is until we found Unique Pools and Spas in Jacksonville. Adam Belcher greeted us at the door and simply went to work educating us on spa technology, quality differences, and options. Not once did Adam speak ill of a competitor, rather, he encourages his customers to shop around knowing full well theyll return for a purchase! We decided on the spa and Adam worked with us to schedule delivery around a hardscape project that was in process. The delivery and setup experience was on time and on schedule. How often does this happen? With hesitation, if you are looking for a spa or a pool, do yourself a favor and head straight to Unique and ask for Adam!!

Do
Review №81

Carl was very helpful, knowledgeable and patient while advising us in our purchase. Shane and the delivery crew were also outstanding.

Ea
Review №82

Carl and Adam was great they helped me pick the best spa tub for me.They were very patient kind and professional I recommend them to my cousin he liked them so much so he purchase a tub he also had a excellent experience as I had I highly recommend them.

To
Review №83

Very awesome experience salesman Adams did a wonderful job of selling me a hot tub I will recommend him and this unique Pool and Spa to all my family members and Friends please give him a raise

Sh
Review №84

Carl, the salesman is excellent. His knowledge & patience is priceless. Being such an expensive purchases, we needed the time used to come to a decision. Thus, Carls assistant went above and beyond and that is why we chose to purchase a spa. And of course the quality of the product and selection is excellent.

So
Review №85

Andrew provided us with great customer service while we were shopping for our family pool. We had a ton of questions and he took his time to answer everything for us and made sure that we were comfortable with our purchase. Even after the purchase, we had a series of questions and he answered each one with a great attitude and a lot of patience. This is a big purchase for us, and we are novices when it comes to above ground pools... and I wasnt easieast customer to deal with.....so I am grateful, thankful, and very appreciative for Andrew and his team at this store. I am confident that we bought the best pool on the market for our family and I cannot wait to start creating a lifetime of memories for our family!!!

Ri
Review №86

We went today and purchased a pool from Carl at unique he was super helpful and answered all our questions which we had alot lol he made it super easy and fast very happy we went there..

Ta
Review №87

Hands down the best customer service, best selection, and best prices in Jacksonville. Weve been to every dealer in the city, and came back and bought here! Dont waste your time going anywhere else. Highly recommend!! Carl was amazing to work with!!!

Da
Review №88

Adam was great and the prices were fantastic compared to others. Great showroom. Lots of choices. Thanks!

Du
Review №89

Very knowledgeable and helpful staff!

Re
Review №90

Great place! Had everything we needed. Friendly staff, great experience overall!

Br
Review №91

Adam was very knowledgeable and helpful with the purchase of our new spa! Delivery of the spa was on time and exactly what we purchased. I highly recommend these guys for your next spa purchase

Jo
Review №92

University Blvd. Staff is awesome. We bought our spa somewhere else only because we wanted a certain brand, and they didnt carry it. We will only deal with this store for everything else though, they are definitely the BEST at customer service in Jacksonville, very helpful, knowledgeable, and they dont just try to sell you stuff.

Tr
Review №93

Not happy with the experience at all! I was given wrong pricing and information by a new sales associate that was not ready to be on the sales floor without help! I was told to use one of their two installers only....That’s where it went from bad to even worse! The dates were messed up for install....there’s roots sticking up on the bottom of the pool (Tony told me to hammer them in with a mallet....he left the salt generator on my patio and didn’t install it....several days later he came back ( Tony was not a happy camper & made it known) told me he’s not familiar with installing salt systems! 😳😳Are you kidding me?? He installed it and it was not working and needed to be replaced in less than a month! Called Unique spoke to Carl, he told me not their problem!!! 😡 Very upsetting and incredibly frustrating

Am
Review №94

Service people was on point.. very friendly and knows what they are selling. Very high sell motivation and willing to meet your demands at most. I will be enjoying my pool in a few days

Jo
Review №95

Great prices, great service and great friendly staff. Thank you Carl.

eu
Review №96

Purchased Bull Frog hot tub from Adam several months ago. The sales and service staff have been great and the tub has been wonderful! I would definitely recommend them!

De
Review №97

Great staff. (Adam) VERY knowledgeable and helpful. Worked with on on delivery date. So add that to great products doesnt get any more amazing.

Ch
Review №98

Visited this past weekend to check out hot tubs based upon great recommendations. Staff could not have been less welcoming, in fact no one said heloo or offered any assistance. The 10 or so luckluster units on display were far from the over 100 in stock as advertised. Wont be back and I cannot encourage anyone else to visit. There are other businesses which would love the opportunity to sell you a high dollar product.

Le
Review №99

Had a great experience buying my spa and some other equipment here. The selection and expertise were exactly what I needed. Highly recommend. A+

Al
Review №100

Great customer service ! Great pool supply! Great Prices! What more do you need, this is forsure the place to go for any pool needs.

Information
40 Photos
100 Comments
4.8 Rating
  • Address:9400 Atlantic Blvd #40, Jacksonville, FL 32225, United States
  • Site:http://uniquepsb.com/
  • Phone:+1 904-419-6128
Categories
  • Grill store
  • Billiards supply store
  • Hot tub store
  • Swimming pool
  • Swimming pool supply store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:12–5PM
  • Sunday:10AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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