Our brand new purchase this past week was at this Coggin Honda showroom and we as a family are so super happy that we made this decision. The entire staff and team are so amazing that they worked super hard and efficiently to make this happen for us. I would definitely recommend a few names of people here who made this process smooth for me and my family. People who need to be appreciated at this location are Max, Alberto, Kelly ( finance guy ) and the big boss himself Ibrahim. Thank you all for making this an easy experience for our family ππ»ππ»ππ»ππ»
Go see Roger in sales! He was straight forward, helpful and honest. He got me a very good deal and went the extra mile to earn my business. Ashley, Steve and Paul are also on their game as well. They kept me in communication the entire process and were all efficient and pleasant to deal with as well. The service there During and after the sale was a great experience. Thank you for not being like most car dealerships!
The service department is outstanding! I have been a customer for 2.5 years, and always leave completely satisfied. The entire staff is professional, courteous, and knowledgeable. It is apparent their goal is to deliver the best service possible. Many thanks to every Advisor for the consistently exceptional service they provide.
Will Smith was great! He sold me a 2020 Honda Civic. I visited four other neighboring dealerships ready to buy a car that day and Will Smith was the best salesman I talked to! I am a 25 year old woman and I was nervous to go alone to buy a carβ¦. But thanks to Will he made it seamless and placed no pressure on me. Thanks Will!
Tyson at Coggin was very helpful with explaining all the features of the Honda Insight. He went out of the way to accommodate me coming from out of state to purchase the car. Kelly of the finance team was a pleasure to do paperwork with (cant believe I said such a thing). And Tyson and team are helping out with some glitches along the way. Thanks to all and God bless!
I unfortunately had to trade my car in and I was very sad about itβ¦ but Blake Mckibben made my trade in experience fun and an easy process. He was very helpful and understanding of what I was looking for and the price range I was wanting to stay in. I didnβt exactly have a car in mind when I arrived and he was patient with me while I was trying to figure out what I would actually love to drive off the lot in. Heβs very personable and GREAT at his trade. I will definitely be recommending everyone I know in need of a car to him!
I bought three cars so far from Coggin Honda and have always received great service. This oil change was no exception. I was told it would be a two to three hour wait and I was in and out in less than an hourx oil changed and car washed. They are professional and courteous.
I have just purchased a vehicle at Coggins Honda Atlantic. I am taking this moment to recognize Roula Freiha for her outstanding customer care. She made the whole process so simple and easy. She is professional and she provides all details information. I will go to her again should I need another car.
Coggin Honda really knows how not to treat repeat customers, and inevitably missed out on a major sale.Thus far, I have purchased 2 vehicles from Coggin Honda on Atlantic Blvd, a white 2003 Acura CL Type-S, and a white 2013 Honda Pilot EX-L. I returned this week to purchase another sedan, either a 2021 Honda Accord Sport 1.5T or a 2021 Honda Accord Sport 2.0T, but instead I was compelled to walk out after being utterly disrespected.I showed up for an appointment with my current sedan, a 2015 Acura RLX (w/Advance Package), that I purchased from Fields Mercedes-Benz in OCT2018. I arrived with the intention of trading it in and leaving with a new car (no need for extended warranties when theres only 2 miles on the odometer).Prior to arrival, I listed my RLX on AutoTrader & Facebook Marketplace. I also received the KBB Instant Cash Offer for $11,000 (the KBB ICO βrangeβ was from $11,000 to $14,000). I had already received multiple offers for my RLX, from various dealerships, including an offer from a fellow Coggin Auto Group dealer for $13,000 (Coggin Toyota, near the Avenues Mall).Instead of accurately appraising my RLX with an understandable deduction for the mileage, they focused solely on an obvious CLERICAL ERROR from a Fields Mercedes-Benz staff member (per the Carfax) that occurred BEFORE I ever bought the RLX.The results: I was presented a poor excuse of an offer that amounts to a slap to the face and was a blatant waste of valuable time.Theres an inventory shortage when it comes to new Hondas. Not sure if thats the logic theyve used to monumentally miss the mark on an appraisal. Guess Ill have to experience that new car smell elsewhere.Word-of-mouth travels fast!
Bought my second car from Coggin Honda last night! Best dealership in Jax! Nick Daniels was the absolute best salesman Iβve had the pleasure of working with. He took the time to go over everything with me and made sure I got the car I wanted at the price I needed. Kelly in financing was also amazing in helping me with my trade in and making sure my payments were where they needed to be.
Today I bought a new CR-V EX with the sales rep SaΔ«d, the experience was amazing, he walk me thru all features and specs of the car, very friendly and not pushy, very willing to get the best deal for his customer. The finance guy Tony made the cherry on the top, transparency, friendliness, honesty. Made the process super smooth. Overall, very satisfied with my new SUV. Highly recommended.
Wonderful experience by Pierre and Brigid from the moment we stepped in. Courteous, respectful and friendly. The entire transaction was smooth and fair. I was very happy with the staff and the dealership. Received a car and colour of my choice and they made it happen! Highly recommend! 10/10 for going above and beyond. Thank You.
Amazing help. Helps with any issues you have and very knowledgeable about there vehicles so if you do have any questions they can answer and if they dont know they are always willing to help find the answer for you! Will get a car from here again.
I bought my car recently from Coggin Honda. I took it for first service visit and had very positive experience. I was treated professionally and with courtesy. Car was serviced in less than one hour. I was explained service points including what to expect at next visit!
I was late for my appointment, but they still took me and had my car ready when promised. Service people were friendly and polite. I was pleased with my service and will definitely return.
I was told that my diagnostic was complimentary but it ended up costing me a lot and the issue wasnβt even resolved. And to add to that it took almost two days to get the car back. Other than this experience Iβm normally pleased with the service for basic issues.
Great customer service. Christian acknowledged me as soon as I came in. He quickly got the requested service underway and offered a complimentary car wash! Updates were available while the work was completed. Thanks to Christian and the service team!
Great people here!! My son got a good deal on his trade in and purchase of a used Honda Accord. Definitely recommend shopping here.
Excellent service department. Very friendly and courteous and kept me up to date on my service of my vehicle. I highly recommend this service department to everyone.
The dealer provides false information on his website regarding the actual lease offer.2022 Honda Pilot 2WD EX-L Loyalty Lease $299/mo and $3699 due at lease signing.When we came to Dealership we said that we want to take advantage of this offer but the proposed price was several thousand higher. Additionally dealer markup the a price .
My son was looking to purchase his first car. Enid was very helpful in finding the perfect car for him. It was an effortless transaction and we couldnβt be happier.
Thank you to Sam and Alberto for assisting us with our car needs once again. Every time we visit Honda we know were always going to be in good hands the two of them. The experience is always straight to the point, smooth and easy. They go above and beyond the expectation in customer service, very personable. It was a pleasure working with Sam and Ashley in March when I purchased my Civic and with his team member Alberto we recently came home with an Accord. Were definitely happy customers and truly know that the team at Honda will always be reliable for our vehicle needs.
Honestly the best car buying experience Iβve ever had. Ambar was very nice and flexible with me. She wasnβt pushy, just helpful and didnβt mind answering any questions for me. She even stayed over her normal end time to help me because I was running extremely late. The process was easy and quick; not like other experiences Iβve had. I told them what it was I wanted and they made it happen. Iβm so thankful I decided to inquire with them. I highly recommend Coggin Honda. look forward to doing business again in the future.
Will Smith is by far the best car salesman ive ever met. I had been looking for a specific civic for about 6 weeks at other places. Wont detail how terrible that went. Saw the car i wanted at 1am online.... he called me 9am next morning. Got there 5pm...drove home 90 minutes later in my dream car. He made sure i got exactly what i wanted...and made sure it was the best car buying experience i could have. No pressure. No games. Honest and direct. And just an overall great person. I have no intentions of buying another vehicle from anyone besides Will again.
Jeremy is the best service advisor ever! Kept us up to date on the progress of our vehicle and was very prompt with answers to our questions.
I worked with Max Datii. This was the 2nd new car purchased from Coggin and I will definitely buy from them again. Their price and customer service were outstanding and Max made the process simple and efficient. They delivered the car a full week earlier than expected. Thank you Max and Coggin Honda.
Great service experience. Everyone at Coggin Honda are very professional and skilled. Except the wait time service and overall experience was great.
A great big thank you to Ali and Tony for making my car purchase smooth and easy. I really appreciate the hard work Ali did for me while I was determining my best deal. I really love this car! She was also so caring when we took the car to gas up. Tony was very friendly and made the financing part flow smoothly. I really enjoyed the whole process working with these two. Highly recommend Coggin Honda for great service!
James was honest, respectful of our wishes, found us what we were looking for and no games! After 8 other dealerships jerk you around and mislead or outright lie, this place and the team was a breath of fresh air. I cannot say enough good things about them! Great truck, great price! I would give 10 stars if I could. We will buy from them again!
I booked on-line for an appointment to get my A/C checked. It possibly needs to be recharged. After arriving a bit early, at the check-in desk I was asked if I could leave the car overnight. I could not - too much going on right now. The person checking me in had no idea that I had an appointment or why. So I wasted 45 minutes driving there and back. I was extremely disappointed with the lack of coordination and communication and if I can find an alternative I wonβt go back.
I purchased my first ever brand new car from Coggin Honda, and they were absolutely incredible! I worked with Alberto who made the whole process very easy and simple. He helped me find my perfect car and was even able to hold it for me until a day that was good for my schedule worked to pick it up. The car itself is incredible and I could not have been more pleased with the entire experience. I definitely recommend them to anyone looking to buy a new car, even if youve never done it before!
Gino was amazing and did a really great job helping me find the car that I wanted! In love with my HRV
Visited Coggin about a month ago. I didnβt think Iβd walk away with a car that day! The moment I got onto the lot Ambar greeted me, asked me what I was thinking of but still let me look a bit on my own. I narrowed it down, took the test drive. But what really impressed me was Ambar taking the time to break down each feature, actually drawing me a chart to help me check off boxes of wants and needs. Iβve had the same car for over decade so learning about all the possible options and which model would give me those options can be overwhelming but she made the process so easy. Even followed up with me a few days after to make sure I was enjoying the car and if I had anymore questions. Thank you!
Our experience here was phenomenal. Enid was of the utmost help for us. We came in to sell a truck and ended up leaving with a beautiful Honda Pilot. Well for sure be continuing our business for the long run with Enid at Coggin Honda.
We are very grateful to Ambar (Seller) for attending us in a special, fast and very professional way, she made us feel comfortable with the purchase process and we have nothing for her other than pure praise and thanks. I also want to acknowledge the professional treatment of Klajdi (financier) for helping me get the approval and purchase of my Accord 2021. Thanks to them for the pleasant 5-star experience
I went there to shop for my second car. I had Deb helped me explore some options. She is amazing, a salesperson that wont push you hard to buy a car. And the finance manager made sure that everything is going smooth, he even offered me a better deals. Would recommend HONDA COGGIN.
The sales team was Great, my man Said knew everything bout the car I wanted super informative and helpful best interaction Iβve ever had with a sales man. Bridget farmer (sales manager) was amazing at her job negotiated a great price, I had a couple concerns a couple weeks later that she cleared up in a heartbeat, she genuinely cares about her customers and employees. Thanks to Coggin Honda
We recently purchased a Honda CR-V and the sales member was Gino Paunetto. Mr. Paunetto was expedient, informative and pleasant. We would recommend this dealership anytime...
Nick was my used car sales man and was very respectable and worked to get me a great deal highly recommend finding nick if youβre in search of a used car !
When my old car caught on fire Mr. Alberto and Mr. Tony helped me by putting me in one of my my dream cars 2021 Honda CRV. Iβm forever grateful because I have three kids and needed a new car ASAP!! I literally came and and they both worked with me to get my car even after Hondaβs closing time. They worked tirelessly to get me a great monthly payment and Iβm so happy and blessed to have came across them! Honda is the best!
If I could give 10 stars I would. Long story short, my wife and I had just left Arlington Toyota after having the worst car buying experience imaginable and dealing with the most crooked salespeople weve ever encountered. We were about to travel back to Panama City empty-handed after having driven 5 hours in the rain to pick up the car we had found online when we just happened to pull into Coggin Honda (which was only a couple blocks down the road). We were greeted by the friendliest, most helpful salesperson ever, Ali. We told her about our experience at Arlington Toyota and she immediately empathized with us and decided to show us a couple of vehicles that were similar (but newer and nicer) to the one we were looking at earlier at Toyota. They were both significant upgrades to what we had been looking at and were a decent bit outside of our price range. We told her that we loved what she was showing us, but didnt think it was realistic for us. She then went and spoke to her sales manager, Rodney Hayes and told him our story. He came out feeling sorry for us and asked us what we had been looking to pay for the original vehicle we had traveled to Jacksonville for. We told him and he said to give him a few minutes and hed see what he could do. After a few minutes, he came walking out and informed us the good news...that they were willing to sell us the newer, nicer vehicle for exactly what we needed it to be out the door. No hard negotiating...no back and forth...just a friendly smile from a couple of people who were genuinely trying to help others who were having a rough day.It is rare to have such an experience when buying a car, so I want to make sure that this review gives these fine folks at Coggin Honda the credit that they deserve. I give them the highest of recommendations. Friendly and fair (actually generous!). Thank you Ali and Rodney!
I sold a car remotely to this dealership and it was by far the easiest car transaction I have ever experienced. Roula was the only person I dealt with and she was prompt to respond, extremely friendly and eager to make a happy customer. In an era where customer service is fading, this was a surprisingly pleasant and easy endeavor. I loathe car dealerships, but this made me rethink what I have experienced in the past. Thank God for modern conveniences (internet, email and text!)! Although, Im positive Roula would have been amazing in person too.
Great experience!!! Will Smith was my car salesman and he was great. From the time I inquired about the car online and even after the purchase was completed. He went above and beyond. I recommend buying your next car from Honda of Atlantic and make sure u ask for Will Smith!!!!!
Wonderful experience. Megan DeBoard is the BEST! Super sweet and patient provider, she helps us with everything every time we go.I 100% recommend her for anyone that needs Honda support. It is the best experience I have ever had in any Honda Dealership!!
From time I walked in they wasted no time in talking to me made me feel welcomed I sold my car here customer service was great and they improved there emailing service also there was a misunderstanding and one of the managers quickly responded Sergiy Bilyayev he also took the time to explain the situation and answered all my questions and was calm and polite thank you for all you guys do!!
Shout out to Roula at Jacksonville Coggin Honda for buying our used car and making it easy and outing up with all my questions!
I was given excellent customer care and the problem was expertly taken care of. Great service!
Buying a car is something most of us will do only a handful of times in life. The experience can be stressful, but Coggin made it easy. Never once did I feel I was pressured and two weeks after buying from them, I can say it was a good deal on a good car. They came through on everything I needed.10/10, would do business with them again. Ask for Pierre
I was looking for a good deal with no run around. After looking at several different dealerships, I ended my search with Coggin Honda. Nick, (my salesman) is a heck of a guy. He bent over backwards and jumped through hoops to get me the car I was looking for. I will be a returning customer! If you want a good deal, straight to the point with no games back and forth. I advise you to go see Nick. He will make things happen!Nick if you see this, just know I pray God blesses you and your family absolutely.Let me not forget Ashley is was a big help too.
Nick was my car salesman and he was absolutely amazing!! He was very direct and helpful in helping me choose the car I love. If you need help getting a car for an amazing price, ask for nick!!
Everyone does their job exceeding well. I was very pleased with the service of my auto. Don k.
Worked with Roula Freiha selling my 2016 Kia Soul to the dealer. She was great! Easy process and super fast! Would recommend you sell a car or buy from her for sure!
I bought my car here many years ago.The part department is terrible. I tried calling today and they didnt pick up the phone around noon on a Saturday. Also, I called a few weeks ago to ask about tire prices and they were very rude and incompetent. They kept sending me to service despite telling them it is a special order that needed to be placed through parts. Ill gladly change my review if they would just improve this one department because otherwise the service and sales department are great.
Bridget and Said were fantastic throughout the whole process! They were fun to hang out with as they helped find a car that fit exactly what I was looking for. I put my trust in them to guide me through a stressful process and I was not disappointed. 5 Stars!
Weve purchased two vehicles from Coggin Honda over the years and have had the majority of our service for those vehicles done there. The sales department is good, with minimum haggling, not too pushy, but still have the ability to negotiate. The service department has been a far more mixed experience. On too many occasions for it to be simply a coincidence, our tires have not been rotated when we paid for the service, and on a lesser note, its about 50/50 on getting the car washed when requested. I will say, however that they seldom suggest service that is not needed and I have come to trust in their recommendations.
I never had such a smooth and simple experience like this at a dealership. Straight shooters here, no bs. I felt like i got an amazing deal on my 2022 odyssey touring compared to the other dealerships i visited in the area. Alberto was awesome and took care of me from start to finish, he explained everything and worked to get me where i wanted to be. My parents were with me and they decided to trade in their sentra and get a new crv because i got such an awesome deal. So 2 birds one stone. Also tony in finance was great. No issues where the price starts to change once you sit down. I was told a price and there was no funny buisiness. All in all great people. I would highly recommend to anyone looking for a honda. We are all completely satisfied. Keep up the good work there and see you guys on the next one.
Big Ups to Nick and Ashley! I recently purchased a preowned vehicle from Coggin Honda that was advertised on their website. I paid cash for the vehicle. Nick and Ashley were very kind and patient with me throughout the negotiation process. I am a shrewd negotiator to the point of being overbearing at times. They heard me and were considerate of my needs as they relate to the type of vehicle I was looking for and what I was willing to pay for it. They provided me with excellent customer service and a hell of a deal.Thanks Guys,Paula Thompson
Wonderful experience in buying the Pilot 2022 . Coggins team was excellent
Great sales team that really cares about what you want, not what would be the easiest for them. Several team members including my sales person Roula stayed after hours to help complete my purchase. Super nice and professional the whole time and made the experience fun and easy. Highly recommend to stop by if your interested in new or certified used cars!
My husband and I had a great car shopping experience at Coggin Honda. Our main sales representative was Steve. He was very knowledgeable about the vehicles and also patient with us throughout the entire process. He even helped us on his day off when we had some additional questions. We decided to proceed with the car purchase on this date and he got us in touch with his sales partner Dominick who was also excellent. Suzan in the financing department was also very friendly and helpful :)
Great experience. Dom is very knowledgeable and answered every question we had. Definitely recommend them for all your Honda needs.
Ali and Paul just helped my finalize a fantastic sell on one of their used vehicles. When I drove up on the lot, Ali promptly greeted me and offered her assistance. She was very friendly on my test drive of the vehicle and made feel at home. Paul handled all of the paperwork to close the sell, and he did so in a very friendly and professional manner. I highly recommend them, if youre in the market for a quality used vehicle at a more than fair price!
Coggin Honda and Max Datii (my sales consultant) made the purchase of a new truck super easy and enjoyable.They were more than fair on my trade-in and got exactly the model I wanted from another dealership. This is my first Honda and I couldnβt be happier!Thanks Max and everyone at Coggin. You have a really great team!
Great experience today buying my 2021 AWD Pilot Black Edition. It was great working with experienced sales professional, Steve W. and Sam on the Finance side. Fun and stress-free all around. Definitely check them out if youre in the market.
A very Good Experience was not hurried,or bullied. The whole staff did an Amazing job. Made the car buying Experience very pleasant, and I usually dont say that about car dealerships. But they did a great job ππππ. Thank you
We purchased a new Honda at Coggin On Atlantic Blvd on Labor day.Our salesman Enid was very polite, helpful and knowledgeable about the car we were interested in.We had a lot of questions and he had a lot of answers and patience with us.Thank you for a pleasant experience.
Best service experience ever! I really appreciate Said and Toni for ensuring my 1st car buying journey went as smooth as possible. Said explained to me everything I should know about the car and tech, and continued to reach out afterwards. Toni handled the paperwork and financing and made it so simple. The entire process was amazing, and Ill be glad to continue to get my car serviced back at the same dealership.
Deb was wonderful to work with! She went above and beyond to work with us remotely out of state and helped us get an amazing deal for our trade in and new car. Highly recommend working with and asking for her specifically. Thanks Deb! Nikki and Rudy
Just an oil change but done quickly and efficiently.
Marcus was hands down THE best. Seriously though, I was majorly hesitating on who to invest my time in. I personally do NOT like being pestered, pressured, and/or haggled. And buying a car is a big deal that takes time, energy, and a good state of mind.With that being said, I got a good vibe from my email exchanges with Marcus. And when we met in person, I was spot on. He really was the one who made the entire experience worth it.So if youβd like to actually enjoy your car buying experience, go with Marcus. Heβs an authentic dude and Iβm truly grateful to have found him!
Pierre and Kelly are absolutely AMAZING!!!! My CR-V was totaled and I was so stressed about finding a car and Pierre went ABOVE AND BEYOND to make it happen and I HIGHLY recommend this dealer and the salesman Pierre!!!! Thanks guys your the best!!!!
Back in 2018 bought my 2018 Pilot and came back to buy my 2021 Honda CRV.the sales department is great. Max was on top of everything and kept in communication all the way. Found me exactly what I was looking for. They worked with my time schedule and even personally delivered my vehicle to my house cleaned, fueled up and ready to go. Ill be back in May 22 to buy my sons 1st car and every car after that. Thank you to your entire team.
Really appreciate the kind employees that helped me with my key today. The service director was very nice in helping me handle a stressful situation. I will be returning in the future. Thank you again.
The team here at Coggin Honda are so friendly and helpful. They got me into a new 2021 Civic at a great deal and without haggling me or making me feel pressured. They wanted to make sure I got in something I loved and felt comfortable in. Marcus was professional, friendly, knowledgeable about the car, and made sure to take care of me throughout the process. And one of the managers, Bridget, was so kind throughout the whole car buying process, which can sometimes be stressful. I felt cared for and got in to a car I genuinely love. Super thankful to the team here! They rock!
The people on the Sales team are excellent. The stars above are for them. My only complaint was how the Finance guy Tony raised his voice when I declined to buy their overpriced extended warranty. His reason was ONLY THE ENGINE IS MADE BY HONDA!!! EVERYTHING ELSE IS MADE BY OTHER COMPANIES!!! Ill keep this in mind the next time I buy another car. If you really want an extended warranty, buy one through your credit union. Youll save thousands.
Best place to buy a new car. Gino went far beyond line of duty. Ask for him when you get there.
I bought a 2016 Ford Edge from Ms. Ali on Saturday. We originally went to look at a Ford Escape at Coggin Ford. It was sold at 9 am so we asked the salesman to show us some other vehicles. He showed us a couple we didnt care for. He stated that was all he had. We then got some breakfast and decided to stop in at Coggin Honda . Ms. Ali greeted us very quickly and helped us to look for a Ford escape. She had one and the numbers were good but we just didnt like the color. She then showed us all the other comparable cars on her lot but we just didnt care for them. She then went inside looked online at the other Coggin stores and found our Ford Edge at Nissan. It was more than we wanted to pay a month but her manager stepped in worked his magic with their financing and got us a great deal at a payment we were happy with. I used to work at Coggin Honda back in the late 1990s with their finance manager Kelly Mabrey. Ms. Ali reminded me of Kelly and I when we would run out the door to get to a customer. Ms. Ali was determined to sell a car that day and we were determined to buy the car we wanted. She was more than helpful and made it happened. Whomever is the GM should give her a bonus on the next check. We know you can do it ( wink wink! ). Thanks Ms. Ali for making my wife happy. Happy wife means Happy Life.Steve and Stephanie Hickey
I just bought a brand new 2021 Honda CR-V today! I thank Gino and the rest of the team who made it all happened, me bringing home this brand new baby. I didnt thought that the sale is going through because its a brand new vehicle, but they made it all happened. Look for Gino, hes a great salesman. It was a great experience! Thank you, Honda!
Deb and Susan were very personable and professional. They both were helpful in helping me make the right decision, when 8 purchased my car. . Chis and other employees did an excellent job helping me with my oil change and other needs on Mon 10 /25. The only thing that did not happen was the complementary car wash .
Ibrahim and Dominique, is who you need to see if you want to buy a new Honda, these guys are awesome. They helped me great deal when it came down to trading my old and purchasing my new car. Their customer service skills helped me get through it and now im driving in my new Honda Pilot that my whole family enjoys thanks to them. These guys worked tirelessly around me and helped me get into the new car that day. Now im going to tell all my friends and family to go here when they need a new car, my visit and personal experience to this place was heart warming and welcoming type of enviroment i know its a dealership but the staff tho is on another level, felt like i was the only one there. The staff is there and in place for all your needs and they will help you and take care of you the same day, because they know we all got bussy family lives. If you dont believe me, see it for urself, pay them a visit if your in the market for new car and get one of them to assist you, tell them Merso sent u and who knows maybe i even get referal for you heheh jk.
Very safety conscious. Clean. Honestly this was the best car buying experience of our life. Mr. Diaz was able to get us into exactly what we asked. Mindful of our budget. Walked in at 3pm and by 530ish we were done. Keys in hand. At the exact number we wanted. Highly recommend to go there for your new car.
This was a great experience in buying a used car.
Excellent location & friendly staff.. Got the best deal for my new car, These guys will definitely beat any other competitors deal. Faisal is very friendly & excellent at what he does...
I communicated with a representative in regard to a vehicle I was interested in purchasing this morning - before the sales department even opened up. She ensured me the car was available at the dealership to test drive and purchase. I left work early just to be told the car was sold! I communicated more than once today with the dealership to ensure the vehicle was available. What made matters worst - she began to show me vehicles I was not interested in purchasing. One vehicle even had a family inside of the car! Highly disappointed and a waste of time considering I was prepared to purchase the car today. I would of appreciated honesty over a sale on something I would never drive.
Gino was excellent to work with. I highly recommend working with him. I have a new Accord EX-L lease and am very pleased with the whole experience. Also, I cant say enough about Steve Brandt the Finance Manager. He also helped get me a payment that Im pleased with.
Just bought a new 2021 Honda Accord on 7/17/21! I was helped out by Alberto Diaz. Really great guy, he stayed true to his word and got me into a brand new car under the terms and conditions that I wanted. He was a pleasure to speak/work with and just offered me wonderful customer service. I consider Alberto and Coggin Auto family now for the deal they were able to put together for me! the Whole team is amazing and they have the credentials to back it up!!
Originally, I wasnt going to leave a review since it was 2020, but even though I told my friend not to buy a car from this Honda dealership, she didnt listen to me. So, Im here to warn everyone from buying from this dealership.When I was looking at buying a car during the pandemic, people there dont take you seriously, as in trying to buy a car. ESPECIALLY IF YOURE A WOMAN. Then, I wanted to test drive a car, and immediately one of the loan bankers came by and tried to push me to buy it. Did they ask me what color I wanted? No. Did they talk to me whether or not I wanted to trade-in? No. Did she get loud at me until I gave in? I didnt give in, but did you need to about at a customer? Thats unacceptable behavior.When I said I wasnt going to buy it, she told the dealer to just show me a random car that was lower cost. My concern wasnt with the price because I can afford it. Its your attitude to your customers and how pushy you are. How dare you be so disrespectful to your customers. Youre selling a product. Its obvious you dont want to.My friend who didnt listen to me went to buy her car a couple weeks ago here. I told her it was a TERRIBLE IDEA, but she insisted she did t want to drive too far. Anyway, within the first week, a new car by the way, it broke. Let me reiterate. She NEW CAR BROKE. She took it back to the dealership to get it serviced, and they refused to fix the car. Its less than a month in and theyre refusing to order parts or its on back order. Then they refused to rent a car for her to even get around, and she could have to pay for it? Really? This is how you treat your customers? If anything. I want to make sure no one buys from this dealership again. Its absolutely unacceptable to be selling broken down cars as new, not taking responsibility, and treating customers like TRASH. DO NOT COME HERE.
Best car purchase experience I have ever had!! Faisal is awesome to work with and made the whole process stress-free. He explained all my options and walked me through all the new 2021 Passport trims. Cannot thank him enough for all his help and will definitely be coming back to see him for my next car purchase and recommending him to all my family and friends.
If we could give these guys 10 stars we would!! Our van broke down on a Sunday morning 1,000 miles from home at the beginning of our trip back. Brendan W., Kenny P. and the rest of the guys at Coggin were extremely friendly and helpful. They did everything they could to get us safely back on the road again, including dropping us off and picking us up again for lunch when the kids got hungry. Very friendly crew!!
As a first time buyer with no credit, I went in nervous, but the staff was kind and quick. Dominic walked me through everything as well as made sure that I understood everything going on throughout my visit. Iβd absolutely recommend this dealership to any and all looking to purchase a new or used vehicle.
James and Pierre did an outstanding job helping my wife and I purchase a new vehicle. Both gentlemen were personable and followed up promptly with any questions. Even after the sale, they assisted me with my vehicle. Very glad we went to Coggin, and glad James and Pierre where there to help. Thank you both!
My sales lady Amber was outstanding. Friendly and answered all of my questions regarding trade in. I would recommend using her if you are in there to buy a vehicle.
Once again Honda has outdid itself! This was my second time coming back and purchasing a car from Roger! He was awesome! The whole staff is very friendly and accommodating, not pushy and will work with you! I will Keep coming back!
Never bought a car here, found they didnt have competitive enough prices. My issue is with their service which is SLOW. Last two times I have been here with an appointment it took 20+ minutes just to start the check in process. Same story, the service times have taken double the amount of time quoted. They did make a fairly significant mistake on a part I ordered and the parts manager, without me asking, bent over backwards to make it right which is why I am giving them 2 vs 1 star.