This place is essential for hydroponics and aquaponics supplies. I dropped back in recently as I am back into aquaponics and needed to see the latest. The owner remembered me by name from over 5 years ago. I was amazed by that kind of service. While I was there I also go the latest information on what’s going on with systems and picked up a lot of fairly priced items. I will always go back to this store for all my growing needs!

D best mom and pop hidropinoc store around verry friendly, nice, know how eager to teach give advise and not about d sale ..great if not d best prices on blue 55 galon drums, hydro clay etc..etc..love..it...!!!

This place is awesome! They had everything I needed and their customer service is great.

Stopped in as soon as they were due to open, They were on time . The lady was friendly and open to answer all my questions no matter how minor .. also didnt try to sell me the whole store 👍🏾

Very bad customer service tried calling for 6 days phone doesnt work. I go in and the guy is moving barrels around and being so loud it was impossible to ask him questions about what I was there to get.

Good folks and pretty knowledgeable

My new favorite place! Great competitive pricing and the owners are really nice and helpful

They have natural and organics that my flower beds love. The gentlemen working there is always so nice and helpful.

This review is so long over due and I whole heartedly apologize!! I will forever recommend this establishment anytime anyone asks for a place to buy hydroponic supplies/plant related items. I stumbled upon this store when I was desperately trying to find pumice for bonsai soil. I had looked all over Jax and could find absolutely nothing. On a whim I was over towards this area and said oh well whatever lets take a peek. And i found EVERYTHING Ive ever needed for my anthuriums, cacti and bonsai collections. The owners are super nice and the lady chit chatted with me for ages about different plants and items I had been searching for. They were closing in 10 minutes when I walked out to leave and my car would not start. It was SO hot and nasty outside. Defeated, I waltzed back inside to let them know I was sorry but that I would be out front for a while because my car wouldnt start. The owners then proceeded to come outside and fix my car! He found the problem just about right away and gave me advice on how to suffice the issue until I could get home. Definitely one of the BEST local businesses ever. I will continue to support and visit any and everytime i need anything! Thanks guys, youre the best!

There are so many choices for organic fertilizer I could spend hours shoppingThe staff is helpful and always loads my vehicle.

Good selection for organic gardening. Unique selection. Thank you for the shirts!

Worst place in town.....had mask on an told me they were open on phone I get here N then speak tosomeone else more less szid take my business else where if you wanna walk inside.. ...you cant browse.... owner was extremely rude

Best prices around doesnt matter cash or credit card.

I had a really great experience my first time here. Rob is very knowledgeable and will not try to sell you a but of stuff you dont really need. I feel like I got a truly honest deal on all of the equipment and materials I have bought. You cant beat great prices and outstanding expertise.

Nice people working there that were terrific at helping with our scouting project.

Have been buying from them for a couple of years now. Always great service even at the last minute on a Saturday. Ive purchased 4 IBC totes and several different types of barrels along with different fertilizers and misc hydroponic products (grow buckets, caps, hangers, baskets)

We came here to buy some barrels for my daughters science project. Robert was EXTREMELY helpful and knowledgeable. The store is stocked with EVERYTHING you need to grow your own food in small spaces. Go visit - really cool!

We went in to see a hydroponics system in action because we are starting a farm soon. As soon as we went into the gate a lady came out the back looking at us like we had walked into their private residence unannounced. She then proceeded to talk to us in a very rude tone while watching us like we were about to rob them. A guy came out and told her he would help us and she reluctantly went back inside the building. He started off the conversation pleasant, but soon after became impatient and rude as well while he was explaining the one hydroponic system they had set up on display. Because of how they treated us in this short 10 min visit, I would never buy a product from them or recommend anyone visit this establishment to be treated how we were. You can tell how unprofessional they are by how they respond to anyone that doesnt leave them 4 or 5 stars. I wouldve rated 0 stars if that was an option. Do better Urban Gardens.*edited to reply to owner*My daughter was immediately corrected by me when she put her foot on A wooden barrel (not a stack) to fix her shoe. If the owner is worried about Morgan and Morgan commercials they should invest in better insurance so they dont have to worry when a child steps foot on their property. Or, a quick and easy fix would be to remove hazardous items from the sales floor. Also, there were 3 adults to watch the 3 children in our party of 6 so there was no reason to feel as if they had to keep an eye on any of us. If his wife was panicked she should have been an adult and addressed her concerns. Unfriendly and unprofessional as stated previously. Hopefully theyll learn how to use constructive criticism to improve their customer service skills 🤞-Mrs. Jackson

I love this place! The staff is always helpful & friendly!

BEST PRICES IN JACKSONVILLE BY FAR! Robert gives great advice and is well experienced. He always gives great advice. He is very knowledgeable. I have visited other shops and highly recommend Urban Gardens.

Probably one of the best experiences Ive had shopping any facet of retail ever! The staff was not only incredibly helpful, it seemed they even wanted to help and enjoyed it! They were also able to fill in every blank I had about the systems. I went in just curious and not sure if this was something I wanted or even could get involved with, but their helpfulness just made everything too easy and the experience was just too enjoyable to not! Seriously of lifelong customer if you couldnt tell. LOL

Not bad.

Excellent service and a very knowledgeable owner! Prices are very fair and are visibly marked so theres no confusion. All of my questions were answered without hesitation and I will defiantly be back for all of my gardening needs in the future!

Been coming for years, Rob is great guy! Ive had products he didnt carry shipped in by company reps, and also been able to find everything Ive ever needed. There is a reason this shop has survived for so long! It has the support of the community and it does its best to provide unbiased advice for anyone unsure or misled by marketing gimmicks!Thanks again as always! See you soon again!Kyle

Friendly people and good prices for ocean forest

Very helpful. Great section on all your gardening needs. A must for any gardener.

I went in for an unusual part for a rain barrel. Robert was there & took the time to listen to what I was looking for. He said he didnt have it, then took the time to look at what he did have, & found something that worked. Great personalized customer service! Pricing was more than fair & it felt good to support a worthy local business.

Great selection of all things garden related in one location! Excellent, professional help with any questions you may have with the stores products. The prices were great too, be sure to stop in an save $$ & time!

Rob knows his stuff and gave me tips I hadnt thought of. Had been going to another place that shut down and am glad to find this one. Theyve got low prices, a lot lower than Id been paying and they had everything I needed right in the store.

The man at the store was very kind and knew his stuff so great staff and would have been 5 stars but... i gave only 3 stars because the prices are ridiculous the nutrients are way over priced. i consulted about a tent one day and was offered a price of $300 dollars for the largest tent they had. i bought the same tent for $130 on amazon. you guys would be the best in the city but please work on your prices.

Very rude and unprofessional! Went here with my family to check out the hydroponic systems they had according to their website but all they had was a aquaponics system which wasnt impressive at all. But who am I to judge. Long story short, we were treated and talked too in a very rude manner. Biggest part is that my kids had to witness people being ignorant for no apparent reason. Bottom line is I dont think they wanted us there, but thats not a problem because we will NOT be back.

Owner was very nice and very helpful and helped me understand what was best for me and what i was doing will definitely be shopping here a lot

Urban Gardens of Jacksonville have fantastic customer service. They have a great selection of hydroponic equipment and their employees are incredibly friendly. They donated a steel barrel to my classroom for a steel drum project. Im going to use the steel barrel to build instruments for my students.

Wonderful owner, wonderful establishment...will purchase more...got a steel drum to burn backyard trash ..owner cut the lid and all...will Def do future business

Last spring 2017, my 4 year old son and I decided to grow sweet potatoes for the first time. I found this small business through Craigslist while searching for plastic barrels. They have a great selection of reclaimed containers, and regularly post their new inventory. Today, I was finally able to buy black screw top barrels for a composting project.Robert is a pleasure to talk with and is very knowledgeable. The products are reasonable priced. Ive recommended UGJax to friends and will definitely return for my future garden needs.

Good spot for indoor grow and hydroponic equipment!

This guy offers knowledge that Amazon does not. Its worth the drive, and bring extra money because not only does have every thing you think you need, he has stuff you didnt know you needed. If you are into organic farming this place has you covered.

Top Notch, Huge Selection - Robert is knowledgeable and answered all my questions. Prices were great to. Thanks!

Nice place and helpful staff my only complaint is that i can never get anyone to answer their phone which is frustrating.

The owners were great and the prices are the best around we cant wait till fall

I go here once a week for my gardening supplies. Excellent products and great service. Highly recommended

We brought in equipment that stopped working expecting to be without it but he loaned us a used one and had it fixed later that day.

A must for an indoor garden. See Rob hes a guru with this.

Accommodating and was a good value for the package.

On Tuesday 3/17 I wasted an hours round trip. Business wasnt open at 11:15. Went across the street and asked their receptionist if it was out of business, told me He comes and goes. Voice mail was full. Ill never go back.

Good prices on drums and industrial totes

Glad I found Urban Gardens of Jax. Lowest prices Ive paid for nutrients in several years, and the staff was very courteous and helpful. I will definitely continue to use them for all of my hydroponic supplies.

I WILL NEVER SUPPORT THIS PLACE AGAIN. THE CUSTOMER SERVICE IS HORRIBLE! I JUST PRAY THAT ITS NOT LINKED TO THE ELECTION. THERES A LOT OF ANGER OUT THERE.

Extremely helpful staff, helped us get started with our hydroponics system! Very thankful for their graciousness!

To be honest, best hydroponic shop in jacksonville, Robert and his wife are the greatest, good prices, awesome people skills couldnt ask for a better place, thank you guys

Great place to get what u need the people are friendly and very helpful with the knowledge of all the products i always shop here and highly recommend.

Tried to speak with staff to learn more prior to purchases and was told to take a class. Hmmm ok Ill speak with someone who wants to make a sale np.

Excellent service, very helpful the guy was

The best! He met me at store on Sunday and had lower prices than I expected.

Dr Bob and his wife helped make growing our food a reality. We will come back again and again

Great experience with the owner! I purchased some ibc totes for my aquaponics system at a great price! He has just about everything you could think of for your hydro/aquaponics garden!

Very friendly and good service.

They are very helpful and knowledgeable really appreciate the Customer service.

Best selection and prices for natural pesticides in Jacksonville!

Patient, friendly and knowledgeable staff- good prices and great local source for supplies.

WHERE ELSE ARE YOU GONNA GET A FIFTY GA PLANTER FOR TEN BUCKSTHANKS JIMMY

Great help getting my garden started.

Good prices.

This place is the bomb if you want to learn how to garden

Great service with a friendly smile.

Great knowlagable help.

Called looking for a plastic or rubber lid for a 55 gallon drum for my Dad!! Guy answered the phone and had a tone like I am stupid for looking for a lid. Rushing me off the phone when I wasn’t done!!Horrible customer service.

A++++