Great place for the time they are open! Each location does have different seasonal hours but in the fall they have awesome seasonal flavors! My house is eggnog crazy! And this is the first place to have it in a specialty drink. I called ahead this year to make sure these locations were open the same as the ones in Georgia and check on the eggnog, the owner had this location mix up a batch to make sure they had it when we came round. 10/10 most responsive and customer oriented business Ive been to in a long time.

Pelicans SnoBalls is amazing!!! They came to our community event and provide prompt service as well as yummy dessert! Highly recommend!

I’ve visited this place twice in two weeks. First time was last week to get the kiddos a snow cone. I decided to partake during the second visit while the flavor of the week was their “Batwing” - absolutely delicious!Cheers, y’all. 🍧

I loved pelicans in Florence SC, I love pelicans here. Very friendly staff that were absolutely lovely towards my kids. Could use some new toys in the seating area but I understand its not a focus. 😊 I look forward to visiting again.

I use to love this place but not anymore I’m not really sure what happened but for a few times now it’s been a hit and miss. Anyways I went today with my husband and my puppies and it was just awful I had a lot of syrup and very little ice needless to say I won’t be coming back.

I brought my foster puppy for a doggy friendly snow cone, and she absolutely loved it. I appreciate that even for a doggy snow cone, you have an option as to what flavor you would like; for $1 it was an awesome deal.The woman working behind the counter was helpful and really kind. The sitting area was also really cute, and I thought the CornHole game was a nice touch too!The only reason why I didn’t give 5 stars is because my personal snow cone, along with my friend’s, did not have an ideal ice to flavoring ratio; we were left with about a quarter of our cups filled with syrup. But in that same breath, I used a “Buy One Get One” coupon, so instead of $4 each, we both only paid $2, so for $2 it wasn’t that big of an issue.Besides that, it was a nice way to spend a couple hours and I will definitely return!

Great place to cool down during summer. Kids love it as well as the adults. Stopped in last time I was in Jacksonville and got one to split with my son.

So I took my family here yesterday for the first time. The prices are great. Everyone had a great experience. The staff was very friendly and the shaved ice was amazing, will be coming back soon

One of our favorite summer spots for a quick treat! The dozens of flavors make it hard to to get bored when theres so many too choose from.My personal favorites are blackberry, raspberry, & margarita.

So many flavors and options, and they even sometimes do holiday themed ones! Their tigers blood is so good, and so are all the other things we’ve tried there. I got their Easter themed snowcone and it was super cute and yummy. I believe they normally have an area for seating and for children to play, but I think it’s closed due to covid. Super cute and yummy place and great prices! My husband and I love coming here and we will definitely be back.

Love being able to get snowballs locally. I grew up in Baltimore with snowball stands everywhere. Love it and so does my family.

Always a refreshing stop. Staff is always super friendly and quick.

Over 100 flavors to choose from. I got the green apple. It was awesome!!!

I would compare Pelicans Snoballs to Aunt Stellas Snow Cones (iconic version in Texas). There are many flavors to choose from. The ice is very fine. They have many themed cones to choose. The employees are very nice and the prices are good. The cup sizes are good as well. They also have a $30 Snoball dollars for $20, which I thought was a great idea. There is also an activity area with picnic tables and games for kids young and old. I would definitely recommend this place.

Stopped here after school. I cant tell you what they ordered but they liked it a lot. I tasted one - like popcorn.

Great icees. My children loves this place.Just a heads up***you must get out the car and go to window, no drive thur. But great flavors

Kids love the sno cones. They have added a lot more games and things for the children in the fenced in area with umbrella covered tables.

Love it! Plenty of flavors. Kids friendly

Always love this place regardless of what state its in.

Love this place. Everytime I go I get a new flavor.

Never knew a snowcone could taste so good

Top notch quality. Bring your date, spouse, kids, family, everyone. We were surprised how large they are for the value. Delicious options plus you can make your own concoction from a HUGE list of flavors. Quick and friendly, these people do it RIGHT!Nothing beats a cold treat on a hot day especially after the beach or when you get rained out. YOURE MISSING OUT IF YOU HAVENT BEEN HERE.

Quick service friendly staff, dog friendly and encouraged!

Grandkids love this place and its good

Great treat on these hot days. With over a hundred flavors, youre bound to find one you like. They even have cold treats for your dogs, complete with dog biscuits. Enjoy!

Either service was very slow or customers were more interested in socializing than getting their orders and moving along. My order took no time at all to get to me. But I stood in line for 15mins.

Pelicans is awesome. Reasonable prices, huge variety of flavors and variations, great tastes, and even a play area for your family with games and benches. The picture is a secret flavor called grim reaper! If you like sour then the grim reaper is your ticket.

Great place for a cool treat 😎

Very tasty, the flavor stays with the shaved ice and doesnt fade away. Great for a hot day

Literally one of the BEST places to go for a dessert. Forget ice cream, Pelicans is the only way to go! I recommend sno-ball stuffed, it is amazing!

Fun place to grab a shaved ice. They have like a billion flavors to choose from.

Delicious 😋

I would give zero stars if i could this place does not have absolutely one single care in the world for their employees.

I always come here knowing that I wanted a snow cone on a hot day or just for a treat. They used to be awesome putting quality over quantity in their product that they were giving to their customers. However their new standard has dropped dramatically hiring teenagers still in high school. With little attention to detail. It’s always a hit or miss now not knowing that the snow cone you get will be good or not. And.... there is one female there that lacks complete respect for other people cutting in front of them not saying the little things as excuse me shutting the door on the to get inside without any regard if it hits them. Don’t believe me or this review come down and see for yourself. You’ll find out.

Always love visiting here and taking visiting family to have a snowball! Some of our favorites are pineapple, coconut, red velvet, praline, and dreamsicle! Be sure to add sweetened condensed milk!

Pelicans is a great place. Their SnoBalls are always great tasting and the quality is awesome. Staff are always friendly and the kids love the play yard they have on site. Spent more than one afternoon hanging out during the summer playing oversized Jenga with with the family. If you like sour definitely try out the reaper!

Excellent portions, staff was friendly and customer s were as well. Tons of flavors to choose from. On a hot sunny day this is a must have treat 👍🏼

This place is awesome. Ive been there a bunch with my three children. Decent pricing. Quick service. My order is always correct, and the staff is always friendly. Plus, theres a little playing/sitting area for families and pet to enjoy which is really cool. Highly recommend.

2nd time coming here, good selection and nice staff. Entry parking lot tough to get in but its a nice place to grab a cold treat on a hot day

We heard about Pelican SnoBalls for a while now but had never gone, thinking about traditional snowcones I didnt see what the hype was all about. Then my 4 year old nice came to visit and asked if we could get Snoballs, of course we had to and oh my goodness they are so yummy!! The Pelican SnoBall brand was originally started in Louisiana and that is where my dad is from. He got the cherry which is the flavor he grew up eating and said it tasted just like his childhood and loved it! It is not the traditional chunky ice you think of when snow cones come to mind but rather a soft fluffy, almost powdery snow that soaks up all the amazing flavor so you dont end up with a pool of flavor at the bottom! Dont miss this place! Its perfect on a hot day!

Best pelicans Ive been to. So many flavors to choose from.and their new stuff balls are amazing. Love that they have a little place for kids to play and a nice size place to sit. Highly recommend

We love it, great atmosphere

Favorite place to get a sweet treat. I never get tired of them. Guava and mango with sweet cream is my go to flavor combo

It was a ballzy place

I like trying all the different flavors. I got mine with a scoop of ice cream in the middle . My son had fun playing with the checkers. We have been going there since they opened and will continue to do so.

Amazing ! Every time! My kids live it here !

Great place for everyone and always ask for Extra Syrup 2x the flavor in every bite

Great place for the family

Great place! I love going and getting snow cones from here. My favorite flavor has to be butterfly kisses, even though Im an adult it still taste great and very sweet. Eventually Ill do the 100 flavor challenge!The only thing thats kind of annoying is the parking lot and I almost slipped when walking down the steps, so be careful when it rains.

They really know how to make a snow cone it was really good and it had a lot of just in the eyes thats the way it should be made

Enjoyed their Bahama Mama. Even if it was without the alcohol. Everyone should try them. They have all kinds of flavor that you could possibly want to try.

Love their sno-balls!!! 💕 Great place! Great atmosphere! Very much child friendly!! 👗👣 Great way to cool off 😎 from this summer heat! ☀

The shaved ice was a good. Never had it before

The prices were good, the lady who served us was friendly, and the sizes were huge. I got each of the 3 kids I had and my self a kiddie cone. I was the only one able to finish mine and I was having a little trouble.

I love this place and cant drive by it without stopping in to try a different flavor snowball. The staff was very friendly and awesome at helping me pick from over 100 flavors. I just got the strawberry cheesecake one with ice cream and it was amazing. I would tell anyone to stop by there and pick you up one anytime you pass by there.I want to say thank you to the staff. You all are great!

Ive been sitting at the splash pad for 30 minutes wanted to get an pelicans snowball but the guy was in there the whole time not paying attention to the people who wanted ice had the window closed didnt even know he was inside until now that hes packing up..what a waste there are plenty of people here now at 6:22pm in New River splash pad but he said hes closed.He could have made money today. I got the chance to talk to the owner, he is really nice and explain the mix up..I will be visiting his real location soon.

Just like shave ice from Hawaii! The only thing I didnt like was the hot wait on the ramp in the direct sun. My toddler lost her patients quick. Would love to see a cover. The snow cone is NOT your run of the mill ice cream truck snow cone. Its shaved ice and its fantastic.

Wow! What a treasure! I just visited from DC and found this place. There were sooo many flavors, I could just sit in the parking lot and get fat! Lol

Great snowcones and lots of flavors to choose from!

The owner is great!!! The place has a little game area for young kids. SO many flavors, will satisfy any tastebuds. Prices are amazing! My kids love it! Highly recommended

It was damn near 90° out and when we got there, here was a bit of a line however, the line went fairly quickly. It was our 1st time there (only been open for about a month or so), the service was quick, servers were pleasant, Snowballs were Very good (much better than a Snow cone) the availability of 100 flavors were amazing and the 2 snow balls we purchased were fairly priced and flavor was plentiful throughout the whole cup...

Its amazing! Tons of flavors, and they offer doggies a treat too! Kid friendly and dog friendly. Theres a fenced in play yard with huge games for all ages, and sitting areas. Wonderful treat for date night or family fun!

My grandkids love Pelicans. I love the product but they really need to hire some people that can smile and interact with their costumers. They are quick but not very friendly.

My family really enjoys this place! I definitely recommend it. The butterfly kiss kind is my favorite! They give cute gummies on select kinds & have a little play area for you & your kids. If its crowded, it takes a while to get your order, but its worth it.

Great place. Great prices. Great snowballs! Staff is always friendly and dont get annoyed when my son asks about the flavors.

Definitely worth the wait! I just moved here and drove by wondering why there was always a long line. Now I know why! My dog LOVED his PupCup. Will definitely go back.

Its awesome and so any flavors. And there is a nice play area for the kiddos

I had the butterfly something and got icecream with it. Wonderful dessert. The staff that we dealt with were absolutely wonderful.

Fantastic prices and AMAZING selection of flavors. So many to mix and match from youll never know where to start. They also offer items for dogs, so bring your four legged friend.

AMAZING

Staff not very friendly but snowballs are good

Great place to have a treat and spend some family time. Both of our kids (12 and 3) enjoy stopping here.

Love these Sno Balls! So yummy

So many different delicious flavors. Ended up going back for another flavor combination during the same visit. Such a good find.

I love this place!! My son and I vist at least once a week. Such a great price and enough flavors to try something different every time! I dont have a dog but think its AWESOME that they have pup cups!

Great staff, great ice

It was a nice treat, lots of flavors as expected. They werent overly sweet and was refeshing on a hot day, I recommend it. The seating here is very limited and it seems to be always crowded. I would advise against bringing high-energy or excitable dogs here even though dogs are welcomed, it is close to a busy road and lots of unpredictable children running around and sometimes unpredictable dogs too. They have a fenced in area with some games for kids but there are steps and concrete edges so kids should be cautioned when playing.

Absoultly amazing !!!!

Excellent Sno Cones and kids play area! Cant wait to go back. Super friendly service too

Great Sno Cones... My daughter loves this place. They also have games for the kids.

Convenient location with a wide array of choices for New Orleans Shaved Ice. They have a nice area off to the side with games like checkers, jenga, connect 4, etc., which we definitely took advantage of!

This place is great. 100 different individual flavors, add-ons like sour spray and they put a lot of the flavor in the ice. They are also dog friendly and have flavors specifically for them.

By far the best snowballs ever. But needs work and theyre play area to sand down the concrete where it is lifting. My daughter skinned her knee really bad and we had to hurry home to wrap it and get the bleeding to stop. concrete is a little rough in the playing area.

Ooh you talking about flavor and not being stingy with the juice!!! And the prices arent bad and especially considering how much juice they put in your cup!!! 🍧

Great prices, friendly staff, delicious treats! tons of flavors and add ins! Highly recommend!

I love this place! There are so many flavors and possibilities! Have not been disappointed yet!

LOVE this place!!! So many flavors & the prices are awesome. You can get something 2x (maybe 3x) the size of Ritas for $2 less. They have Kiddie cups where they have put together flavor combos for you already. My husband likes the Shark Attack cup with the shark gummy on top lol I always get the Polar Ice flavor with another flavor added in along with the Sour Spray. Overall a consistent experience every time. Like another review said, its close to a busy road so please keep an extra eye on your animals/kids.

Staff is friendly! Selection is huge, so something for everyone. Prices are good.

Love how many flavors there are! The play center next to it is pretty cute but could be updated.

Kids favorite place.. always a special treat to come here after a long day of school.. yummy snocones and playground.. they never want to leave..

LOVED this place. Lots of options and they even have pup cones! My sisters dog loved it

A nice and relaxing treat on a warm day. With over 100 flavors and millions of combinations, this place offers it all. Has a small play area for the families with children and has pet friendly food options as well. Only downside, for me anyway, its located on a high traffic area so some may not like that. Lines can get a bit long but its understandable. I never felt like I was waiting for excessively long periods of time. I believe they also offer cartering for parties and school activities as well. They also have a discount program where you can buy Pelican Tokens (?) for a lump sum and in the end you save some addition money if youre a repeat customer.Ive been therw easily over 20+ times and will continue to do so.

Phenomenal! I had the root beer snoball stuffed with vanilla ice cream and oh my! It taste just like the A&W Root beer floats from when I was a kid. My kids had a shark attack, cotton candy and a strawberry lemonade snoball..... all were absolutely tasty.

It is so nice that they have a play area for the kids but it lacks shade.

1st tried this place in Wilson NC went back & they closed now its right here in Jville! If you tried SHAVE ICE in Hawaii this is the closest your going to get to it here! The ice just melt in your mouth! Ono!

I LOVE THIS PLACE!! Very cheap and they have so much flavor in the ice!

A ton of flavors to choose from and friendly customer service

Like this place . I got pink lemonade and my daughter got unicorn . Really tasty.

Kid friendly atmosphere with a variety of games to play! Great prices too!

Excellent..great flavors and they customize too.