user
Wilhelm Chevrolet Buick GMC
305 I-94BL, Jamestown, ND 58401, United States
Appearance
Wilhelm Chevrolet Buick GMC
Comments
St
Review №1

I recently purchased a vehicle and the service and atmosphere at this dealership is second to none. The salesmen, Ron Schauer, had the vehicle prepped and ready upon arrival and the entire process took less than an hour. The loan officer was also top notch. I will be looking to make my next purchase from Wilhelm, even if it is over 3 hours away!

Va
Review №2

I was travelling for 3 days.I left my vehicle at Wilhelms.A phone call to arrange a minor windshield repair and an oil change/rotation was made.All services were done sooner than I thought, and I received a phone call notifying me that my vehicle was ready.Very much appreciated.

Ro
Review №3

Oil, lube & filter. checked all lights, belts, hoses & air filter. checked all fluid levels & topped off as needed. multi point vehicle inspection.GREAT PRICE & GREAT JOB!

Ja
Review №4

Quick service. Had an issue with my cabin air filter that I didnt know about. They informed me of it and let me make the decision to change it out or not. Very friendly. One of the sales persons threw a bottle of water to me! It was closed of course.

Ro
Review №5

Johnny was exceptional. I stopped in on Tuesday in my work clothes and was ignored by other sales reps. I approached Johnny and he couldn’t have been any more accommodating. It was awesome. I told him what I was looking for and it just happened to be on the show room floor. I told him I couldn’t purchase that day, but I would bring my wife here on Saturday and said if it’s gone please let me know. To my surprise he told me he would hold it for me until Saturday. Unbelievable I still didn’t believe it and sure enough the car was there on Saturday ready for test drive. We bought the car . The best car buying experience of my life. Johnny is awesome. I just wish I needed more cars because I would definitely buy from Johnny. By the way first GM car and so far we love it.

Pa
Review №6

What an amazing experience we had with our salesperson, Brett. I found my DREAM vehicle on Carfax at Wilhelm’s in Jamestown. When we found the vehicle, we happened to be driving down interstate 94 and were about 30 minutes from Jamestown. It was right at closing time. I called and asked if he could stay so we could look at the vehicle. He gladly accommodated us and showed us the beautiful vehicle. We figured out a “win - win” to make the deal happen. We told him we would be coming back through the following day. He worked some magic, got an access cover installed on the box, got all the paperwork done and again came back in after hours and we finished the deal and drove away with a gorgeous truck. He even filled the tank with fuel. It was the best experience ever in buying a vehicle. Well done Brett!

th
Review №7

Bought a vehicle from a different dealer (out of state) but was looking for parts on my drive home. Not only did they have the parts but they made room in their busy schedule and got the parts put on. Thanks Randy!

os
Review №8

Bought from a out of state (Colorado) a used 2020 GMC Denali 2500, Brett helped me with the deal. Made it smooth and easy, provided pictures and almost anything I asked for. Great people to deal with, Steve the Finance manager zipped documents over and facilitated the process. Good deal guys very happy!

Ma
Review №9

Long story short took 8 hours to flush a transmission and try to program 2 key fobs I was in the waitingroom the whole time with very little updates in between was never offered a ride to go anywhere was stuck at the dealer with no ride

JE
Review №10

The staff at Wilhelm’s is always inviting and friendly, providing a personal interaction and not treating you like just another customer!

Ch
Review №11

Great service! Cal went the extra mile to find the Duramax I wanted!

Br
Review №12

Kaylee was very kind and courteous to me. She helped me with questions I had and gave me a terrific recommendation for the future maintenance of my pickup. Would highly recommend 10/10

Sa
Review №13

Loved having my vehicle collected and dropped off with invoice inside. Extremely helpful. Thank you!

J
Review №14

Tayler is the best!! This is my third vehicle that I have purchased from him. He is very professionals and knowledgeable about the vehicles, details and programs. He makes purchasing a vehicle a great experience.

la
Review №15

We have always been happy with the professionalism and courtesy that Wilhelms has provided

Mi
Review №16

First time buying a truck and at wilhams,Brett was awesome

St
Review №17

Wilhelms always takes great care of me and my vehicle!

Mi
Review №18

Personable and friendly. Worked with me as an out of state purchaser and paperwork I needed for registration.

je
Review №19

They have always gave great customer service great bunch of guys there getting u fixed and back on the road

Ke
Review №20

Great customer service from garage

Ro
Review №21

Very helpful and fast service. Explained everything they had to do no surprises.

Ia
Review №22

The best experience I’ve ever had buying a vehicle in over 30 plus years

Em
Review №23

I was having a pretty awful day: my tire had blown out on my trailer earlier that day and within an hour of getting that fixed one of my power steering hoses popped off and the whole system was emptied of fluid. I called around to several different Jamestown repair shops. None would even bother to take a look at it or try to help even though I offered to pay. They would only tell me to schedule an appointment for later that evening or the next day. I had to be in Fargo within a few hours so I was freaking out. I called Chevrolet service center and was told to stop by the service center and ask for Brent. He kindly checked out my situation and had the hose reattached with a new hose clamp within 10 minutes and even gave me some powering steering fluid. He saved my day! Thank you, Brent, and God Bless!

Ry
Review №24

Very easy hassle free buying experience.

Sa
Review №25

I told them what I knew was wrong & what I didnt. I asked them to see if my extended warranty would cover what I knew & what they found with what I didnt. They tried to charge me a diagnostic fee for what I already knew was wrong

Te
Review №26

Always professional service, good communication and willing to go that extra mile to help with any issue that may arise. Thank You!

Cr
Review №27

The body shop was great to work with and got it done in a timely fashion!

Lo
Review №28

Friendly and helpful people and everything is clean and need

La
Review №29

Brian K. Is great to work with.

St
Review №30

Service was great!

Li
Review №31

We were driving through town on a long road trip and stopped for a check engine light. They were overly accommodating and every person we met was friendly especially Clayton who we ended up buying a new vehicle from!Thanks to everyone we worked with.

Ly
Review №32

I cant speak to their sales, since we went in for service- emergency, traveling across the country and the alternator light went on- service. We were very, very lucky to contact Mike who was willing and able to help us out and get the alternator changed and seal 4 vacuum leaks we didnt even know about(but made sense with everything else going on) and get us back on the road quickly. If ever you happen to be in the area and need service on your GM vehicle, this is the place Id recommend. Everyone is friendly, honest and sincerely helpful. (And we made it home with no other issues--which isnt bad considering we still had 1500 miles to go at that point).

Ka
Review №33

Cal in sales went above and beyond the quality of customer service. He was even willing to come in on a Sunday to show us the vehicle we were interested in! During the process they never once said that it can’t be done instead it was will see what we can do. I live in Bismarck and went to a lot of dealerships around there but my husband and I have never been treated with so much respect and honesty as we did at Wilhelm. When we buy our next vehicle I’m making the drive to Jamestown, its defiantly worth it!

Wa
Review №34

I went to Wilheim looking for a new vehicle. I have never been to their business before and I give it my highest recommendation for customer service and efficiency. CaL Ova, the sales rep.did a great job showing me the vehicles and got me an excellent and fair deal on a new Buick Encore. In addition, while waiting for my new vehicle, the washer on my Ford 150 froze. Since I couldnt get it into the local Ford dealership, Cal had one of his service people look at it They diagnosed the problem and sent me for a free car wash for my pickup to help thaw out the frozen washer and it worked. So, to say it again, thanks Cal and all the support staff for the wonderful customer service and getting me into a new vehicle efficiently and at a fair prize.

Ma
Review №35

Well repair is very expensive but dealership is ok was willing to work with me to solve my problem no they did not very bad dealership sold me a vehicle that got me in garage every other time in less then 5 months

Ja
Review №36

Brakes went out on the highway. Took it to the Ford garage. They sent us to the quick lube shop even though it wasnt safe to drive. Quick lube wasnt able to fix it. The Ford dealer put us off for a day. Called the Chevy dealer they got us in right away. This dealership is top notch!!!

No
Review №37

Took my truck in for a check engine light. They told me it was a plugged charcoal canister so I said don’t worry about it. They didn’t listen and blew my charcoal canister up with a blow gun and I ended up walking out of there spending almost $800. They didn’t cover a dime. I’ll never give them my business again

Wh
Review №38

Wilhelms takes good care of me. They can give you rides, let you take a loaner vehicle while youre having an oil change. Super convenient!

An
Review №39

I hit a deer and my insurance company sent me here. Roger and his team did a great job! Very pleased with the work and friendly atmosphere!

Jo
Review №40

The finance people dont know the difference from Minnesota tax and North Dakota tax. Very unprofessional.

De
Review №41

The only place i go to get my car serviced.They always find something needing fixed.Which I think is either a blessing, or a curse i cant decide which.

Eu
Review №42

I had a very pleasant visit at wilhelms in Jamestown. They were very thorough and didnt take any time at all to complete the paperwork for the purchase of the new vehicle. I wish every dealership would be as efficient as they are. I would most definitely consider them in the purchase of any new vehicle that I get in the future.

Jo
Review №43

Add a good experience that theyre all good people

Sh
Review №44

Always enjoy coming to Don Wilhelms. They are always right there to help you out. Ron is a great salesman, he also is a DJ and DJd our wedding - I would highly recommend him! We have purchased two vehicles from them and the financing is spectacular. Always very informative and quick - competitively speaking. Would recommend them for your next vehicle purchase!

Ke
Review №45

Their always friendly n make sure to let you know if they fine anything wrong

Ja
Review №46

Slow service, stopped in for reduced engine power. They charged 140 to scan the code and replace the air filter and the reduced engine power warning came back on half an hour later. Misdiagnosed and over charged. Took it to another dealer and diagnosed it and repaired the part under warranty

Je
Review №47

Best Dealership GM has.

Du
Review №48

Service was handled professionally and was given a bulletin explaining what the problem was and what to expect. Outstanding service.

Ma
Review №49

Friendly and good ppl

ca
Review №50

Bought a used car here with a buddy they helped us out and went over the whole car with us before hand, only 4 stars because they didnt finance us not that we tried from there and because the dealer didnt know anything about cars lol

Ro
Review №51

Great down to earth people that were great to work with. Would definitely go back there to purchase any future vehicles. Thanks!

Pa
Review №52

Very helpful group of people. Kind and courteous.

Ja
Review №53

Real good. Talked to Rod about YFC project. Yeah!

B
Review №54

This dealership does not support the Second Amendment. This should matter to all customers that love their guns and rights as well as the trucks that they are considering buying from this place.

Na
Review №55

Great people. Prompt service. Parts department is quite useful. Very helpful and friendly.

Je
Review №56

Cal was very helpful and knowledgeable. Wilhelm Chevrolet is a great place to shop, good selection of vehicles, and fair pricing.

Do
Review №57

Staff friendly and very helpful

Ro
Review №58

I, Roger Mayhew......Could not be happier with the care and expertise shown by Don Wilhelms Inc. Auto body repair... Roger Krapp and staff are the best... they literally take care of everything from start to finish.... Don Wilhelms can rightfully be very proud of this crew... They treated me so well that Ive decided to go to Don Wilhelms for all my automotive needs.... I believe I got my car back in better condition then the day I bought it. A BIG SHOUT OUT TO DON WILHELMS INC.( AND STAFF...... Thank you so much for a job very well done.

va
Review №59

Guys were timely with appt., and got things handled quickly.

Je
Review №60

Absolutely love this dealer great customer service great prices

Na
Review №61

Weve bought several vehicles from Don Wilhelm, Inc. Always great service!

Al
Review №62

Have had great service from body shop and sales departments.

Sc
Review №63

Been going to Wilhelm for 40 years and happy every time I stop by

Ma
Review №64

Jordan is a rockstar! It was great dealing with him and I was impressed at the way he handled every step of the process!

Th
Review №65

Good staff. Always a good job with the body shop.

Ra
Review №66

Randy was great to deal with but the really short underwriter was ride to me and staff and just a joke. I wont go back because of just him.

Do
Review №67

Ron in sales was very helpful and the guys in service are great

Ju
Review №68

Make sure to let them know if you work for the state. #discount took multiple visits to solve single issue.

Je
Review №69

Good price for good service

Br
Review №70

Good people great customer service

Je
Review №71

Service department was awesome and very helpfull.

St
Review №72

Good price with a coupon on the oil change!

Cr
Review №73

Best GM car dealership around

Be
Review №74

Called the parts department, he listened to one question and couldnt help me then hung up mid sentence of next question. I guess Ill the parts somewhere else.

du
Review №75

Awesome service and sweet vehicles

Ca
Review №76

Great service with a smile!!

Ja
Review №77

Excellent staff and service.

Da
Review №78

Friendly service.

Ky
Review №79

OUTSTANDING!!!!!!!! Brett and Gail made it quick and easy for me to get a repair done today. THANK YOU BOTH!!!!!!!!!

Ro
Review №80

Went well

Sh
Review №81

Just waiting for a pick up

P
Review №82

Awful for warranty work.

Ga
Review №83

Friendly service

Br
Review №84

GREAT

Information
100 Photos
84 Comments
4.4 Rating
  • Address:305 I-94BL, Jamestown, ND 58401, United States
  • Site:https://donwilhelm.com/?utm_campaign=googlemybusiness&utm_medium=organic&utm_source=google
  • Phone:+1 855-481-7771
Categories
  • Chevrolet dealer
  • Buick dealer
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • GMC dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–3PM
Offerings
  • Oil change:Yes
Similar organizations